Ventajas: The complimentary breakfast was great, the location was out of the way enough for a gorgeous view but not too far away from local restaurants and the casino.
Desventajas: The staff was not very friendly over the phone, much more accommodating in person. Also, the pool room smelled heavily of chlorine.
Desventajas: Breakfast was advertised as full buffet. But was only a continental some eggs cereal waffle maker and toast. Otherwise room was very nice a bit over priced ive stayed in a lot nicer 150.00 a. Night rooms. Overall it was okay but not special. Pool area closed for renovation which was unknown till check in
Ventajas: Rooms are spacious, comfortable, and clean. Pool was big and fun for the kids.
Desventajas: Breakfast was not great. Workers weren't friendly.
Ventajas: El desayuno gratuito era genial, la ubicación era lo suficientemente apartada para una vista preciosa, pero no demasiado lejos de los restaurantes locales y del casino.
Desventajas: El personal no era muy amable por teléfono, mucho más complaciente en persona. Además, la habitación olía fuertemente a cloro.
Ventajas: Newly renovated - very nice for 2 1/2 Stars!!
Ventajas: Nice location, and clean rooms!
Desventajas: Everything was good.
Ventajas: The room was much cleaner than most hotels except for the mirrors. They were very smeared up. Linens were also snow white! Love that. All the workers were very nice.
Desventajas: I gave a low rating because we could not stand the overly high chlorine smell of the pool .We were looking forward to lounging in the pool but could not. It was also very cloudy and stuff floating around. I don't think they know how to care for it.
Ventajas: Breakfast was pretty good.
Desventajas: Internet only allows 3 devices to be attached. We did not realize this and my family connected 3 phones. When I later attempted to attach a laptop I was locked out. Hotel staff said they could do nothing to help and would not provide an additional login
Ventajas: Breakfast is very good and staffs are very professional
If I am ever in the area we would definitely stay there again!
Ventajas: Clean, roomy, friendly and professional staff. Outstanding breakfast and exercise area.
Desventajas: Across the road there is a casino which had a live band that kept me up until midnight. NOT this hotel's fault though.
Ventajas: The location was great and easy access to the Casino. I actually walked back to the hotel from the casino at 2 AM and felt safe. Needless to say it was almost 0 degrees, but it's a short walk ! The rooms were clean & it had the best free breakfast ever
Desventajas: The key card had to be reset 3 times in order to get in the room.
It was pretty outdated and had a few minor cosmetic issues as far as the room went because of it. There was absolutely nothing that diminished our stay at all, though.
Ventajas: The staff is terrific. They are very friendly and helpful and will go above and beyond expectations.
Updated decor essentially trying to put a band aid on an aging property. White comforters really highlight stains, color scheme was awful, and bath drain acted as a plug. Poor property management all around.
Ventajas: Breakfast Casino across the street
Desventajas: Decor and color Bath drain Tile Poor workmanship and installation
For the price and star level it was suitable.
Ventajas: The hotel was located in the middle of all the attractions. Staff was friendly.
Desventajas: Only thing that got a frown was the smell in the room. It was probably from the AC unit.
They are currently remodeling the rooms. We had one of the updated ones. Very cozy. There are many other hotels to choose in this city, but we will definitely come back to the Fairfield Inn.
Ventajas: Clean,friendly atmosphere when you enter. Breakfast was more than I expected. Besides the cereals,muffins there were eggs, sausage and waffles.
Ventajas: Location was good. The night staff was excellent. They had an area where you could buy necessities, snacks and non-alcoholic drinks 24/7.
Desventajas: The hotel was under renovation so pool wasn't open yet.
Ventajas: Staff was very helpful.
Desventajas: Difficult to get into the hotels parking lot.
Desventajas: Would have been nice to know the pool was not open
Ventajas: Location and price. However, since it is currently undergoing renovations and still operating, I would expect deeper discounts while in process.
Ventajas: The rooms were ready and we were tired
Desventajas: Price value to product. Top value of this hotel is --
Ventajas: Great breakfast, comfortable beds, friendly and helpful staff.
Desventajas: The pool was closed (which was upsetting, as my wife and I were looking forward to a swim) and our room smelled strongly of the chemicals they were using in the pool area.
Ventajas: The location was perfect
Desventajas: The hotel was as expected because i have stayed there before except that the pool was closed .
Ventajas: I enjoyed my stay.. Pool was unavailable and being serviced but gave free passes to water park across the street
Desventajas: hotel s tv did not work pouring rain and nothing to do actually got 2 nights and didnt stay the 2nd forfeited ---- ridiculous no tv and pull ou couch springs coming thru bed definitely not holiday inn express quality more like motel 6!
Ventajas: The staff was easy to get along with and the breakfast bar was always full and clean. Easy access to the highway, ball fields and restaurants.
Desventajas: Did not get choice of room. Room would have been nice except for it was smoking room and I am a non smoker. Indoor pool was nice when it was working. The hot tub was broke for all days of visit. Room did not have refrigerator which I thought was odd.
Ventajas: I was blown away by the way the front desk staff with their over and above customer service. It was like angelic. They were beyond professional. / The breakfast ( for a complimentary breakfast ) was very decent. Hotel location was great.
Desventajas: No micro wave or fridge in room. Water pressure in the shower was on the low side. Room was small.
Ventajas: The price was good. The location is very central.
Desventajas: Their shower heads could be improved. It's just a spray.
Desventajas: Was told Waterpark opened at nine so we went down at 930 and got into pool then lifeguard came into park and told us the only part open was the hot tub. So we sat in hot tub while life guard sat next to us in chair. Very displeased by this.
Ventajas: The web site of the room looked good
Desventajas: Coi pond a mess. Things not kept neat. And sheets were wrinkled and questionable clean. Along with the floor questionable and bathroom radiator rusty and dirty
Ventajas: El precio era bueno. La ubicación es muy céntrica.
Desventajas: Sus cabezas de ducha podría ser mejorado. Sólo es un spray.
Ventajas: The pool area was nice. The room was clean and the beds were comfortable. I asked for a fan and was promptly given a clean fan to use. The complimentary breakfast was nice. The location was good. We had left 2 bags in the room when we checked out, but we promptly got a phone call to let us know.
Desventajas: The woman who checked us in was rude. She seemed to not really care about her job. She couldn't give answers with certainty about basic things (such as breakfast and what time the bar closed). The pool area was a little on the dark side. But other than that, everything was fine. The stay was good overall.
Desventajas: Dirty, rude staff, broken furniture.
Desventajas: Room was hot and filthy. Non-stop partying all night by other guests. Roaches in the room as well. This place should be condemned!
Ventajas: The Staff was extremely accommodating to my needs. They had everything at the front desk if you forget anything. They were a friendly locally hotel and I feel like anyone would feel welcome.,The Staff was extremely accommid
Desventajas: EVERYTHING!!! I loved the view as the inside of the hotel as soon as I walked in! It had a beautiful lay out and it had everything one person or a family would need to enjoy their hotel stay, from their hot tub and pool just steps from my room, which I loved because I was on the inside of the hotel and it had a porch with looked so much like my home. It a mini golf area, pool table, darts, arcade games and a very friendly tiki bar!!! Very pleased with my stay!