Balaclava hoteles

Ventajas: Realmente nos gustó todo. El hotel es precioso todo está cuidado hasta el más mínimo detalle. El personal es encantador y su principal función es hacer que tu estancia allí sea perfecta... Es un auténtico paraíso.

Ventajas: The fact that it has everything and the staff are very welcoming. Every customer is a VIP member - it was exceptional.

Desventajas: The public dogs being at the beach & passing by the restaurant.

Ventajas: Cleanses, great staff Average food

Desventajas: Location

Ventajas: The whole set up

Desventajas: The beach

Ventajas: Everything

Desventajas: It’s a resort so most likely to stay over quite longer days which breakfast is important however the hotel is very limited to only 9 dishes on the menu %80 asians.

Ventajas: El servicio excelente

Desventajas: Nadaupa

Desventajas: I had a plan to surprise my wife for a special event and i called the hotel 4 days in advance. When we checked-in i was surprised they didn't do anything

Ventajas: Friendly staff, Smooth check in All the restaurants are Halal

Desventajas: Nothing actually :)

Ventajas: Relaxing and beyond my expectations

Ventajas: Facilities

Desventajas: nothing

Ventajas: Great hotel with all the trimmings. Attentive staff, good breakfast. Maya at the Spa is simply the best.

Desventajas: Food and bev prices are high, compared to even the best restaurants in Grand Baie. The hotel is remotely located, so expect to taxi everywhere if you haven't rented a car.

Ventajas: Wonderful spot!! We had a lovely few days, breakfast was exceptional and the resort had everything you needed.

Ventajas: The choice of 6 restaurants. Staff going the extra mile.

Desventajas: The pillows were too large/high.

Ventajas: Full relaxation

Desventajas: Breakfasts

Ventajas: Everything, bedroom was great , the resort is huge with so many pools that never get crowded, beautiful nature, beautiful beach, good food , friendly stuff, the best smell :)

Desventajas: Keep in mind that there are a lot of people trying to sell stuff on the beach , it can get a lit annoying, although has nothing to do with the hotel!

Ventajas: AURELIE: We stayed in a 3 bedroom villa, which was very nice. We didn't realize we would have a 'butler' who would come into the villa several times each day to clean etc. Our butler was called Aurelie, and she was fantastic. She was perfect actually. We felt uneasy about the idea of having a butler, as we don't really like having people come into the villa and cleaning up after us while we are there. But she was perfect. BEACH: The facilities at the beach were good - the catamarans and kayaks etc, were all great. And Sheena at the boathouse was lovely and friendly. GOLF: The golf course was 6 minute shuttle bus away from the property. The golf course was good - but it is not AT the resort as you might expect from the name. But the shuttle service was excellent.

Desventajas: BEDS: The beds were the hardest beds I've ever slept on. I have travelled to 45 countries, and these are the equal worst i've been on. It was so bad I had to ask for a new softer bed (never done that before in my life) and the staff brought one in - which was only slightly softer. ROOM SERVICE MENU: The room service menu was very limited. We stayed 12 nights, but by the second night we were over the room service menu. Mostly greasy fries, and burgers, and fried fish, etc. It was all a bit blah. There was only such a small selection of things to choose from. I ordered a side of roasted vegetables that were tasteless. The menu was a big disappointment. The food in the restaurants was good, but we had room service most nights because its easier with our kids. DINALY: One of the staff (apparently a supervisor) walked into the villa (without knocking) twice, for no apparent reason, then hung about inside the house (or in the courtyard where we were all swimming in the pool) - he seemed to be trying to get a tip out of us even though he did literally nothing. It was very uncomfortable and really unappreciated. I basically asked him to leave on the last night. I just stood and blocked him from entering further. WIFI: wifi was poor. Apparently the villa was due for an IT refresh, and it showed. BEACH PEDDLERS: the resort is not on a private beach. Every single day, about once every five minutes (literally - no exaggeration), some guy would walk up to you on the beach and try to sell some junky souvenir product. They weren't pushy (although one guy calling himself superman was particularly annoying), but they were so interruptive. You are just trying to have a special, quiet time with family on the beach, and some dude would come up with his baskets of junk. All day. Every day. Non stop. It's awful

Ventajas: el hotel , fantastico, fuimos a tres hoteles en la isla , y por la zona ,yo iria a la parte de LE MORNE en el mismo hotel ,por supuesto, lo mejor de la isla. Hotel Beachcomber sin dudarlo.

Ventajas: Phenomenal service and world class facilities. Perfect holiday destination whether you’re after golf, tennis, the beach, diving or a little bit of everything. Many thanks to Jonathan, James and David at the dive centre. There were of course a few shortcomings, however they’re overshadowed by the high level of care and attention by all the staff who work at the resort. There are six restaurants, including a buffet (L’Oasis) and three set menu/a la carte restaurants. No risk of getting bored with the variety on offer. Food is good, tasty and hygiene/cleanliness is of a high standard. Expect some cats begging for food, but perhaps they should really be chasing after the birds who are there for the leftovers. In any case, it’s a very enjoyable environment for all!

Desventajas: L’Oasis bar staff is very nice albeit a little too relaxed with service quite slow sometimes. Would recommend the La Caravelle bar and Il Corallo restaurant. Rooms and grounds are very well maintained, though given the natural environment in the area, some ants, wasps, lizards or might be present. There is too little storage in the rooms, which means it hasn’t been fully thought out with regards to practicality. The beach is frequented by some very aggressive (but funny) and demanding hawkers who will pester you several times a day, be prepared to fight them off if you’re not in the mood for overpaying 5x for similar items sold in local shops.

Ventajas: We loved the location, sunsets in the afternoon and they have the most hospitable staff.

Desventajas: Anything outside of your rates are quite expensive. Drinks, pancakes, etc.

Ventajas: Great all over

Desventajas: Nothing at all

Ventajas: Amazing staff nice and clean.

Desventajas: It will be nice for the hotel to offer a shuttle bus to grand bay.

Ventajas: El hotel tiene unos jardines maravillosos y servicio de gym asi como actividades que son fantasticas.

Desventajas: Necesita renovacion de las habitaciones. Falta iluminacion del jardin para poder ya que para llegar a la habitacion no se ven las indicaciones y has de llevar una linterna! En la playa sobran vendedores ambulantes que te estan ofreciendo cosas todo el rato. El precio del buffet es de 50€ por persona sin bebida. La TV el primer dia no nos funcionaba y tuvimos que llamar 3 veces para que nos lo solventaran.

Ventajas: This is our third stay here. We know the place very well and enjoy it each time.

Desventajas: On this visit, ,the food was really terrible - Thai, Indian, Mauritian!! We resorted to going to restaurants in Grand Baie four nights out of our 6 night stay. Two years ago I got very ill on the Indian food - but thought zI should give it another go.........no way I'll try a third time. For the prices these restaurants charge, they should provide excellent meals and not very cheap imitations of Thai, Indian and Mauritian food. In Grand Baie we had super Mauritian food at 1/4 of the price charges in this Resort. It is worth renting a car!!

Ventajas: Everything was perfect!! I actually feel that the photos don't do this property justice as it is so idyllic. I would recommend this place to anyone.

Desventajas: The staff here were rather rude towards us, we were on the sun loungers and kept telling us that they were only for residents although we were. Also i called reception at 11.30 as i really needed water and they told me there was nothing they could do for me

Ventajas: The staff were incredibly helpful. We would like to thank Racheal, who looked after our booking and the girls on reception - Arnelle, Curby and Deborra. Thank you

Ventajas: Loved the location and the ease of the place. Such value for money with an unbelievably friendly and efficient front of house (Wish I could remember her name!!). Room was comfortable, staff and security really nice, O wellness such a nice touch on the beach, perfect Trou Aux Biches spot along with wake boarding being included and the reef so close!! Such a win!! Has to be one of the best places to relax at on the island if you take everything into consideration!!

Ventajas: Tranquil environment, friendly staff. Small hotel in a great location on a beautiful beach.

Ventajas: The Good - The property is right on the main road, easy to find, near the supermarket - large room and balcony The OK -They gave us a cake for my spouse's birthday. We didn't ask for one though - The location is on the beach

Desventajas: - The toilet is in the shower, which has wooden slats with 1cm gaps between the slats. The damp wood is odd to sit on while on the toilet - The kitchenette had square UK style outlets. The toaster and kettle provided have round plugs. What is even the use of providing these? - The noise from the road is pervasive. In room#6 someone on the ground near reception or from another room can see straight into the bathroom and room. -On the second morning I was there, a member of the staff approached me at the breakfast buffet and quite rudely asked me what room I was in. Then he repeated this in disbelief. -After I sat down at a plain unmarked table that nobody else was sitting at, I was asked to leave. I could see this member of the staff pointing at me from afar, instructing another man to ask me to move. I was told the table was "reserved" and that I must not sit there. There was no sign that the table was reserved . I have never been so humiliated in my life. No body said sorry. No body cared. I was left crying in the middle of the breakfast area, a plate of fruit in one hand and a man telling me to get up and move. In retrospect I should have had the courage to refuse, but i was too shocked and scared to say anything. Was my not being white the reason for this rudeness? Does Le sakoa not want non caucasian customers? Having been to 32 countries and enjoyed non-racist behaviour in all of them, this was a rude awakening. No rapprochement from management. Nobody cared that a patron was left in tears and checked out of their hotel 2 days into a 5 day stay. Having been made to pay upfront I lost 3 days' money. I asked to see a manager and was told nobody was there. I am so shocked and humiliated even now, a week later as I write this. -Also, the outside of the metallic dustbins are covered in a weird brown grime. -The make up mirror has greasy fingerprint on it just after housekeeping.

Ventajas: Wow wow wow the location - we had the first room onto the beach - and what a beach

Desventajas: Nothing to write here

Ventajas: It's a bit more private and secluded compared to rest of the resorts. We liked that. Staff and security are really nice and helpful. Breakfast is amazing. View is amazing. The resort got an "island" vibe and they should keep that. Good value for money compared to other resorts. Scooter rental very close (and safe, tried it). Supermarket very close (to buy snacks for tours etc.). Room includes fully equipped kitchen!

Desventajas: We had a bit of trouble with hot water, but I think it was an exception and staff fixed it quickly. Staff also allowed us to shower in other room and got a complementary champagne and fruit basket which was unexpected and nice. Can't really complain unless it's frequent. Food is a bit overpriced. Garden view feels a bit dissapointing for the money paid. We upgraded for seaview on the spot. We found the toilet in same (small) space with shower to be a bit weird (not all rooms are like that).

Ventajas: It looks great on camera.

Desventajas: We are avid travellers and no strangers to high-end hotels. When we pay good money then we expect good service. Unfortunately our experience at Le Sakoa was very disappointing. Upon arrival we were informed that, as a matter of policy, the first bottle of water, two tea bags and two coffee capsules would be complimentary and that we would have to pay if we required more. Neither new bottles of water, nor new coffee capsules were later provided. Does Sakoa’s management really expect its guests to call reception and ask for a bottle of water when they cannot drink tap water? We find it astonishing that a hotel would charge more than 400 EUR per night per room and demand that guests ask and pay for drinking water. These amenities are complementary and replenished in standard/business/boutique hotels around the world. The welcoming letter mentions that water sports activities are available between 10:00 and 16:30. This information is misleading as, in fact, only 2 slots are available: from 10 to 11 and from 14 to 16:30. For waterski, the afternoon slot is even narrower. In fact, the contract that Sakoa has with the Parasailing shop up the beach only allows guests to enjoy one waterski ride back and forth... not a full hour. The letter is also misleading with respect to the “rum selection available at our K-bar”. It omits to mention that guests have to pay for this service which Sakoa so graciously puts on offer. The first day we wanted to order lunch at 14:00 but we were turned down by the waiter who claimed that the chef was already gone. When we pointed out that the welcome letter mentions that lunch is served till 14:30 we were told by the receptionist, who went to consult the manager with whom we wanted to talk, that we could have snacks. We found it really impolite that the manager would not even be bothered to show his face. We later realised that it was the man who would almost constantly sit at the bar and smoke.

Ventajas: Cozy hotel with beautiful private bech. Friendly service. There is an opportunity to do some water activities for free (its included into price). Cool.

Desventajas: The smell of moisture was constantly smelt inside the room.

Ventajas: El hotel es precioso con mucho encanto. Tamaño ideal solo con 15 habitaciones.Todos los detalles muy cuidados. La habitación es espaciosa. La nuestra tenía unas vistas al mar increíbles desde la enorme terraza de la propia habitación. La playa es maravillosa con tumbonas y sombrillas. El hotel proporciona actividades acuáticas gratuitas: nosotros cogimos un pedalo, hicimos ski acuático y nos llevaron en un barco con suelo de cristal que se veía el fondo. Cogimos media pensión. En el desayuno hay bufett y además te hacen huevos fritos o crepes o tortillas riquísimas. Las cenas de por la noche incluían aperitivo, ensalada, plato principal a elegir y postre. Muy bien decorados los platos y riquísimos. El personal maravilloso.Nos encantó. Gracias a todo el Sakoa

Desventajas: Nos gusto todo

Ventajas: Nice place,friendly staff and spacious room.

Desventajas: The food was average need to be improved.

Desventajas: Staffs are inpatient, they are simply replied and without reponse then hung off.

Ventajas: La playa y el servicio anable

Ventajas: El servicio y la atención a los clientes es excelente.

Desventajas: Nadie habla español y se hace difícil comunicarse por lo que el servicio que ofrecen pierde calidad.

Ventajas: The staff was the best! Location and the activities.

Desventajas: Almost nothing....

Ventajas: Met upto my last visit I’m all aspects and staff were more informed!

Desventajas: Long walks to all eating venues and lack of drinking free water to object to paying for drinking water any where/ very bad reflection and harps on meanness!!!!

Ventajas: Beautiful beach, stunning hotel, very friendly staff

Desventajas: Nothing

Ventajas: Facilities

Desventajas: Food

Ventajas: Beautiful location

Desventajas: The seafood restaurant was poorly managed. Cats poo in the sand inside the restaurant so serious health risk. Noted it to staff, my wife and kids stepped in it, staff just brushed it off. Staff was also not friendly and made us feel very unwelcome, we decided not to visit that particular restaurant for the rest of our stay, rest of our stay was nice.

Ventajas: Very nice stuff. Thanks to Sooneil who made us to feel great! We enjoyed the facilities on the beach and the sport activities.We had nice dinners at a la carte restaurants.

Desventajas: The weather was not very friendly!

Ventajas: Warm and friendly staff from arrival to leaving, always up for catering for your needs. Clean and spacious rooms. Long and clean beaches with plenty of sunbeds and beach bars. Vast variety of food during breakfast, lunch and dinner. All-inclusive is a must.

Desventajas: Asked for a quiet room as honeymooners, however we got a twinroom with a very noisy neighbours plus a large family above us. That felt a bit unpleasant. Also the a la carte restaurants were a bit underwhelming compared to the main buffett restaurant.

Ventajas: The pool and the view

Desventajas: Nothing

Ventajas: Hotel facilities, fact that it had a good kids club

Desventajas: Staff need to be to professionally trained to respect and service guests with utmost respect and consistency.

Ventajas: Pasamos 5 noches en Mauricio, después de recorrer La Reunión, por lo que queríamos relax y no hacer nada. Cogimos con media pensión, y nos pareció suficiente. Es un hotel grande con buenas instalaciones, las cuales te ofrecen muchas cosas para hacer. Tiene varias piscinas y playita, todas ellas con hamacas y sombrillas. En la playa tienen actividades para hacer que vienen incluidas, como kayak, stand up padel, sky acuático, snorkel... También hay gimnasio. Tiene 10 restaurantes por lo que cada noche puedes probar uno diferente, en vez de cenar todos los dias en el buffet. Las habitaciones son muy amplias así como los jardines, lo que hace que sientas esa tranquilidad que buscas. Y por último comentar que todo el personal es muy agradable.

Ventajas: The food was very good, they have nice a la carte restaurants and the people are amazing(I recommend you Kot Nou restaurant, don’t miss it!!!) All the staff was very nice, including the manager. We had some issues, but he solved everything.

Desventajas: The beach is very small and it was full of stones.If you choose half board, drinks for dinner are not included. You have tennis for free, but you have to buy the balls.

Ventajas: I would like to add a recommendation regarding the great and professional attitude from mr. Jason .. what a PROFESSIONAL & KIND agent !

Desventajas: A little bit quite..better to add more activities

Desventajas: Room service could have been a lot better, staff promise a lot but unfortunately unable to deliver fast service. Lack of communication between staff shows further training is required.

Ventajas: Location

Desventajas: Cleaning

Ventajas: Water activity and the food

Ventajas: Nice and enjoyable..

Desventajas: No thing

Ventajas: The buffet breakfast was great and the staff were really helpful. There weren't any other areas that stood out. It is a large resort, so it is a numbers game for the hotel and most facilities / services came in average or below in order to just serve the majority.

Desventajas: The resort is old and you notice this when comparing pictures of the rooms online versus in person which was very disappointing. Our towel rack was hanging off the wall, visible old drill holes with plaster in the shower, the toilet area needed a serious clean as it smelled. You are forced into buying water as you can't drink the tap water and the hotel only provides water on arrival.

Ventajas: We as a family loved our suite and found the room to be nicely decorated and well located. The food options were great with several places to choose from Overall appearance was pleasing and the staff always friendly and helpful. Beach was very pleasant, will be amazing once repaired after the storm damage.

Desventajas: The amount of stray dogs can be an issue. Whilst they’re harmless enough when you see them, we had a pair of sliders destroyed by them that we left out to dry. And there was some dog poo left on the main path for 3 days without being cleaned up. Sometimes the service was a little inconsistent in some of the restaurants.

Ventajas: Ravenala Attitude in Balaclava which is in North West coast of Mauritius is the best the resort have been to in Mauritius. This is my second visit to Mauritius with family and Ravenala did not left any stone unturned to give me a better experience than last time. On the day of checkin, we were greeted with warmth by Dickell. He completed our checkin functionalities, got some nice welcome drinks and escorted us to our room while explaining the amenities available in resort. We found him very friendly and charming. We took a family suite which had 2 rooms (Bedroom and Drawing room) along with Washroom. It was very spacious and in addition to a King Size bed in bedroom, there were 2 sofa beds in Drawing room. The Balcony was spacious too and had an excellent view. I found the in room service a bit sloppy at times, but mostly it was good. The resort had a total of 10 restaurants and Mozaic being the best among all. The Buffet spread in Mozaic was awesome and the best part was the Indian Counter where we used to get delicious food of our choice. Both the breakfast and Dinner buffet overall was lavish in all aspect. I would like to specially mention Harish Singh and Bhupendra (Chef's) who used to take special care of our needs at the Mozaic restaurant. They were very friendly and vocal. I still relish the delicious preparation of theirs, specially the Butter Chicken, Fish curry. It was just amazing. I would also like the thanks Bruno the restaurant manager who would greet us daily on our Breakfast table and it was great interacting with him. His charm and greetings would make our day special. The pool and beach were both well maintained. The staff used to take special care and ensure it is cleaned at all times. During day time, there were activities organized on Beach front and you never get bored even if you stay back in resort. All in all I would rate this resort more than 5 star for the excellent hospitality. I would highly recommend this resort.

Desventajas: I found the in room service a bit sloppy at times, but mostly it was good.

Ventajas: Las habitaciones son muy amplias y limpias, las instalaciones son excelentes y el personal es super amable.

Desventajas: Nada.

Ventajas: Todo un lujo de alojamiento en Mauritius. El personal es muy atento y servicial. Las habitaciones son amplias, cómodas y lujosas, el servicio de habitaciones pasa dos veces al día para que todo esté perfecto. Las zonas comunes son agradables y tranquilas, con tumbonas en el jardín y en la playa, y un bar que da servicio en la playa. El desayuno muy bueno y variado, al igual que las cenas.

Ventajas: Activities

Desventajas: Bed was creaky

Ventajas: quiet, secluded, superb view, very friendly staff & management

Ventajas: The location is amazing The beach is beautiful, and the sunset was breathtaking! The staff are very helpful specially Nawaz who did everything to make our stay unforgettable.

Ventajas: Staff is amazing everybody is trying to help you with anything.Its own beach and the rooms are all great.It has its own water facilities which you can use for free for kayak or laser etc. which is great! Thanks for everything

Desventajas: Nothing :)

Ventajas: Every thing

Desventajas: Nothing

Ventajas: The size of the room was perfect. The little balcony had both the pool view and sea view. The sound of waves while sleeping was extremely relaxing. For the most part, the view was a great plus!! The staff were very welcoming and did their most to make us feel comfortable. The nearest public beach is a walking distance.

Desventajas: In regards to food, the breakfast was ok,very limited options and the dinner wasn't very tasty. We had the pumpkin soup,mushroom risotto,chicken rolls and pizza for the kids. As for the room, the shower and sink got clogged everytime we used them so water was all over the bathroom floor which could be very slippery and dangerous. We werent able to use the jacuzzi in the room because it was clogged as well.

Desventajas: Facility is not in line with 5 stars I did booking of 5 stars hotel and I was expecting 5 stars for my holidays; while I consider this hotel is 3 stars and despite fact that bigger room was given to us; weekends was spoiled

Ventajas: Friendliness and world class service level of staff.

Desventajas: Can’t think of anything

Ventajas: They had a good breakfast. The rooms are beautiful and spacious and the resort is on the beach.

Desventajas: When we checked in the sinks in the bathroom as well as the shower were all blocked and they were not fixed until the next day.

Ventajas: All the Staff were friendly and cooperative. Nice place and lovely beach

Ventajas: Very helpful staff, beautiful hotel setting and clean

Desventajas: The lack of fresh fruit juices, they use artificial drinks

Ventajas: Exceeded expectations - exceptional value for money, staff so friendly, location great, and the rooms stunning. Would highly recommend and would actively seek out other Westins for future holidays.

Desventajas: Couldn't find much info on what the All Inclusive package actually included, especially with regard to drinks and the various restaurants. It turned out it covered basically everything, but more clarity ahead of arriving would have been nice.

Desventajas: Bed was not very comfortable to sleep

Ventajas: The hotel itself is super amazing. They offer free water activities and the dinner is very lovely.

Desventajas: The beach is not perfect for swimming. And the swimming pools are not heated

Ventajas: the facilities are very nice and all the staff is super friendly. the beach front is stunning and in general there are a lot of activities you can do when you feel like it.

Desventajas: the restaurants are relatively small for such a big hotel. therefore the booking of dinner space comes with some challenges, especially when you're only there a few nights and some of them are closed during that time. the whole check-in takes a bit long, but after that you're good to go!

Ventajas: Las instalaciones globales

Desventajas: La comida. Muy cara y de mala calidad. El spa es minusculo y ademas llaman al hotel resort and spa, lo cual no tiene sentido

Ventajas: En general todo excelente,el trato del servicio y la limpieza excelentes,el hotel esta impecable. La mayoría de las actividades acuáticas son gratuitas,esto es genial cuando te gustan los deportes acuáticos.

Desventajas: El ckeck in fue muy largo,solicitamos un cambio de habitación,ya que no leyeron nuestras peticiones ,previamente enviadas por mail,finalmente nos lo concedieron el cambio.Hasta que prepararon nuestra habitación ,nos facilitaron una de cortesía. Otra cosa a tener en cuenta,es que el los restaurantes del hotel tardan mucho en servir la bebida,algunas veces llegaban en el segundo plato,esto deben corregirlo.

Ventajas: The staff were all exceptionally friendly and helpful. The location was beautiful and so tranquil, the pools were never crowded and had beautiful views. When we wanted to do other things around the island including hiring a car the hotel organised everything for us making our whole trip even more relaxed. The view from our balcony was incredible.

Ventajas: Very courteous staff. Extremely polite and warm

Desventajas: Nothing. It was all perfect.

Ventajas: Lovely room Staff excellent, very professional and helpful Food was good The architecture and design of this place is stunning - everything seems placed with purpose and care.

Desventajas: Not much they can do about it, but the location is a bit remote for my taste.

Ventajas: Check out arrangements

Desventajas: Distance between the room and facilities, more carts should made available

Ventajas: The facilities and general feel of the hotel is great - Gives a good holiday feeling. Good for business travel. However the food and beverages prices are the most expensive and unavoidable. 1 Single Buffet meal and 1 bottle wine = 125 Euro. I had to eat and drink off site for the rest of my stay and buy wine and beer to drink in my room. Too expensive to drink a beer at the pool bar.

Desventajas: The food and beverages prices are the most expensive and unavoidable. 1 Single Buffet meal and 1 bottle wine = 125 Euro. I had to eat and drink off site for the rest of my stay and buy wine and beer to drink in my room. Too expensive to drink a beer at the pool bar.

Desventajas: It is an excellent place where you can enjoy your vacation. For me, it was perfect. Location few minutes to the mall, staff always smiling and willing to help. Facilities, gym, pool and jaguzzy nicely designed and fully equipped. Activities, they can teach you ski, and wind waves for free and more other water activities. Here's something I've to mention "Nadine" the assistant manager, in very short, she was extraordinary person.

Ventajas: Breakfast was good and the variety was good as it had something for everyone. I liked the self-service juicer and the cheese variety. My kids loved the fresh pancakes and the cereals. My wife enjoyed the breakfast salad bar

Desventajas: The breakfast buffet didn't change at all during the entire stay of 9 nights. It became boring.

Ventajas: For some reason we were charged extra for breakfast, I need to understand why because the booking I selected was supposed to come with breakfast.

Desventajas: I was charged for breakfast and why couldn't the credit card used to make the bookings be charged? I was made to make payment at the front desk.

Ventajas: Great breakfast. Beach was less than 10 mts from de room.

Desventajas: Meals in hotel a bit expensive. Also, there was a misunderstanding related to a spa treatment gift, which I expected to receive some consideration but that was not the case.

Ventajas: Location Beach area

Desventajas: The room not clean..staff are lazy and slow.. many white ants and insects in the room.. food not tasty and bad quality .. AC is too cold and you can not adjust the temp.. i have to close it the whole night because it was freezing

Ventajas: Facilities and rooms are nice. Breakfast was very good.

Desventajas: Staff not that friendly. Check in took very long although there was no queue. No service at pool, had to order at bar counter. Were told restaurants are fully booked when more than half of the restaurant was empty. Seemed an attempt to force one to go for the very pricey buffet.

Desventajas: Everything is very mediocre Old uniforms Forgetful staff Menus of the world but no meal is authentic and has got nothing to do with its origin

Ventajas: Water front

Desventajas: The service is not good as expected.

Ventajas: Some of the front desk staff and the staff at the entrance were very good. The hotel is lovely, the room was comfortable and the view of the Ocean from the room was really nice. The snorkeling with the dolphins tour was excellent.

Desventajas: The second day of our stay the room was not cleaned up to 5:30pm in the late afternoon, we had to call house keeping. They came while we were getting ready to go out for dinner, of course they had to come back when we left. Although the room was cleaned toiletries, water and coffee/tea were not replaced. On the fourth day we came back after a long day of outing only to find that we were locked out of our room, our key cards did not work. The lady at the front desk told my colleague to call maintenance from a phone somewhere in the corridor, which I found was quite unusual as really did not believe was our job as guests at the hotel. Luckily the manager responsible saw me waiting around outside of our room and call to get maintenance to come and fix it. We had dinner at the buffet restaurant on our first night, the staff were either too busy or deliberately ignored us as it was impossible to get a staff to come and take our order for drinks. The next morning it was the same with the staff serving coffee. We never went back to that buffet restaurant for dinner but went for breakfast for our entire stay as we booked a room with breakfast. Your staff especially the buffet restaurant staff really need to be trained in service delivery, you can have the nicest hotel in the world but if customer services are poor, you would not wow people to come back. A smile on the faces of people providing services goes a long way.

Ventajas: Todo, instalaciones, habitaciones, personal, actividades incluidas

Desventajas: Nada

Ventajas: Every thing Is okay

Desventajas: Reception , Check in

Ventajas: Location and property was clean

Desventajas: Very poor wifi signal , there was hardly any wifi signal in room, connection was all the time disrupted, hotel staff did not attend to it even after complaining so probably they know its a permanent problem. Evening dinner buffet time is upto 10pm but even at 9.15 pm many of the key dishes were all empty and they did not bother to replenish it. Too expensive dinner buffet for the availability of food and service. Being a resort they have to do better pest control, they served fruit basket with cut fruits and it was full of ants in a few hours.

Ventajas: The Spa is excellent and their massage treatments are truly refreshing. The food is good. The facilities at the property are excellent and offer a complete experience. Will definitely visit again.

Desventajas: The cocktails at the pool bar or beach restaurant are disappointing and spoil the experience. The bar needs to seriously work on their cocktails.

Ventajas: View from the hotel room was beautiful. There was plenty to do in the resort itself. Staff is courteous and helpful as much as they can.

Desventajas: Drinking water is a problem here. Drinking water is delivered only once a day to your room and only other option for drinking water is bottles in the bar which can be really expensive. Breakfast is the same everyday but delicious, wholesome and had many options.

Ventajas: The ambience was very nice and warm

Desventajas: The room service was slow

Ventajas: Good facilities and location, great surroundings. The pool is really nice with lots of sun beds. Good beach with sun beds and activities to do for free. Good thing is they would change towels and tide up the room twice a day if needed.

Desventajas: food in all of the available restaurants within the resort was not good. In addition the food was super expensive had you not paid for all inclusive. Too much waiting time in some of the restaurants. We saw the same desserts been used across different restaurants for different price. The floor of the room wasn’t cleaned regularly. One super weird thing is that they would bring us every night around 9pm a bottle of drinking water for free which they would then collect in the morning, as such leaving us until 9pm without drinkable water. Super weird. sun beds in the pool had mould. Tennis court surface was not good. In general the resort seems like it hasn’t been maintained well. Most of the staff were not that friendly. We were there for our honeymoon and almost all hotels give you something as a gift. We got nothing although we mentioned it. A few couples we met told us they got given vouchers for free to use on the chateaux restaurant when they said it was their honeymoon. We mentioned this to the manager who said they had purchased a particular deal which we later checked and was a lie. The manager said she would try to give us something small instead but we got nothing. So disappointed and we stayed there for 2 weeks.

Ventajas: Good gym, gréât value for money, amazing surroundings especially the walk around the hotel very spacious.

Desventajas: Restaurants are with limited availability, breakfast is poor and limited in choices

Ventajas: All staff are welcome and sea activity

Ventajas: Wholesome great experience! Everything about Maritim was incredible! Trust the hype and the reviews! They also have ALOT of complimentary sea activities that I highly recommend doing, it was all round wonderful!

Desventajas: Standard rate for taxis with the hotel taxis so that you have predictability on the costs particularly if you don't like haggling.

Ventajas: Had all the trimmings you’d expect from a tropical seaside resort.

Desventajas: An issue with a billing error was not corrected at the time of reception and lingered until this guest had to raise the issue again at the end of the stay for appropriate compensation. While in discussion, the reception people would discuss the issue amongst themselves in their native tongue in front of this guest, which left the impression the guest was shut out of the coded conversation.

Ventajas: Realmente me gusto todo, super bonito el hotel y las personas super amables

Desventajas: Nadie habla español

Ventajas: Excellent, well balanced

Desventajas: Weak aircondition

Ventajas: The staff of the hotel and restaurant were super friendly. Special shout outs to Jimmy (for preparing allergy free meals), Josie for the superb service and the entertainment team. The room and beach were the highlights of our holiday!

Desventajas: There wans't much information about activities outside the hotel.

Ventajas: Location and night performances. Easy to go to the beach, swimming pool and restaurant. Room for parents+3 kids.

Desventajas: Food was average. Kids room was a bit small and hot.

Ventajas: Me gusto la comida

Desventajas: NO me gusto la playa ..no es igual a las fotos

Ventajas: The location was lovely and the beach experience was terrific .. food was great but a bit predictable after 4 days ..staff were friendly and super helpful!

Desventajas: Dining options a bit limited but good for 7 days.

Ventajas: Unlike many “all inclusive “ resorts this one actually has 95% of its drink included and excellent food which is different every night , for those in the adult only section the restaurant offers intimate dining with a 5 course meal , but don’t ignore the regular restaurants buffet dinners it is absolutely worth it , rooms are cleaned regularly and like very comfortable. The staff were incredible and extremely friendly and helpful. Make sure you feed the cat ... his name is King and he is so friendly

Ventajas: A 'no frills hotel', offering excellent value for money, with both restaurant and housekeeping staff that will go out of their way to accommodate your needs! Very comfortable beds, a win

Desventajas: No teaspoons at breakfast, empty plates cleared off the table more efficiently, and being able to change a towel more than once a day!! Could not understand the teaspoon and towel issues. A first for us, a widely travelled couple!

Ventajas: The resort is extrordinary. Superior cleanliness, very attentive staff, they take care of every detail. Very quiet and organized. Nice daily activities by the beach during the day and by the night at the bar. Good food and cocktails at fair prices. Close to Grand Baie. A shop just across the road. Easy to find. Would totally stay again.

Desventajas: The water at the hotel beach is not the best. There are a few rocks and the water is not so blue as at other beaches, but it is very clean and well organized by the beach, so in the end there is not really an inconvient. Trou aux Biches and Moint Choisy beaches really close.

Ventajas: Staff

Desventajas: Sub standard entertainment for the price Had to walk up flight of stairs with heavy luggage, no assistance Overpriced

Ventajas: Just lovely place

Ventajas: Staff very helpful Beautiful location Pool Free boat trip to see fish

Desventajas: Nothing

Ventajas: Servicio perfecto, ubicación e instalaciones inmejorables.

Desventajas: Nada

Ventajas: The staff were really nice and upgraded our room when we requested to have a different one more like the pictures of what we booked. The staff were also warm and welcoming the entire time!! Loved it.

Ventajas: Very pleasant place with friendly and helpful staff

Desventajas: Taxis don't get on the hotel bill, it is all cash

Ventajas: El personal súper atento, la piscina y la ubicacion del hotel

Desventajas: Tuvimos que coger media pension cuando la comida es bastante mejorable

Ventajas: The staff was super friendly and always wantend to help you. Furthermore, there were tons of activities to do like cooking classes, snorkeling tours...

Ventajas: The warm hospitality

Desventajas: The cost of the food

Ventajas: Beauty, location, the food, the complimentary glass bottom boat trip, staff.

Desventajas: Cramped rooms. Really small. No toiletries in the bathroom. There were ants in the tea/coffee basket. No universal plug points.

Ventajas: Charming boutique hotel, great location, very nice facilities.

Desventajas: The food at the main restaurant could be fresher and a bit more sophisticated

Ventajas: The beach and the snorkelling - the reef was fantastic and this was the highlight of the stay being able to snorkel whenever we wanted and seeing so many beautiful fish.

Desventajas: We had to move rooms because the first had a leak and one member of staff was quite rude to us when we were moved to a sea view room, basically telling us not to expect to stay there as we hadn’t paid for it! The second room was right next to the bar (noisy), was extremely humid (extractor fan didn’t work) and worst of all - there were cockroaches The food in the restaurant was disappointing at times but probably reflective of the fact it’s a three star hotel, sometimes very salty and food at buffet and also a la carte wasn’t served hot as you’d expect. One thing we really disliked was the number of cats in the restaurant, and flies. There should be procedures in place to discourage the animals Overall we were pretty disappointed.

Ventajas: The hotel is overall amazing. In front of a quiet private beach that is mostly coral so not a big place to swim. But so beautiful and spacious and everyone is very nice. Especially thank you to Ajay and Riyaz from the kitchen who helped us with having much better and authentic food compared to the usual resort bland fare. Thank you Recif!

Desventajas: n/a

Ventajas: All good - Just limited Parking if you have hire car

Desventajas: Did not have Stand Up Paddling SUP

Ventajas: The hotel is wonderful! We had the ocean pool suite, with heated pool and we just loved it (great view, water of the pool was warm) house keeping came twice a day to clean the room and also cleaned the pool. Staff is really friendly and did everything to make our stay perfect. We had half board. Breakfast was good and dinner was a la carte, which was perfect. It was also replaced sometimes by a buffet. We felt like a king and queen :)

Desventajas: We liked everything but you should know that the hotel is in a remote area so no other hotels or shops nearby and no long walks around the beach possible. It is a small private beach. there is no animation and you don’t see many other people in the hotel. This because there are a lot of suites with pool. And also when we went it was winter. For us it was perfect to rest and since we had the pool suite we didn’t really need anything else. One day we rented a car to visit the botanical garden and port Louis. Also know that drinks our not included in half board and they are rather expensive but water, tea and coffee our always available in the hotel :)

Ventajas: La habitación es grande. Aunque la piscina de la habitación no está calefactada.

Desventajas: La playa tiene demasiadas piedras la gente apenas se baña. Un agua con gas 13€.

Ventajas: The views, the rooms/beds were comfortable, friendly staff, spacious rooms, not far from the city and main attractions

Desventajas: Taxis from the hotel are expensive, if u get a taxi outside it’s at least 30% cheaper. Some of the private pools don’t have heaters, so in the winter, u can’t use the private pool

Ventajas: Good look

Desventajas: No plug in a 75 sq room - just one in the bathroom.... really strange for a 5 stars hotel...

Ventajas: Nothing there

Desventajas: Cleaning we had a bad experience with them cleaning. Second we already paid for half bord for the dinner and all them menu was seafood and we informed them that we have an allergic to seafood they said if you want to replace it you have to pay.

Ventajas: every thing was great! it is good for relaxing good for honey moon enjoy your time in this resort:)

Desventajas: nothing

Ventajas: Location and quietness

Desventajas: The cook need to wear gloves. They need to cover the food from the insects especially the veggies.

Ventajas: Great place to stay and relax.

Desventajas: The food is not so great for a 5 star resort and the beach is small.

Ventajas: The staff are very friendly, as well as smiley, the place is very sophisticated and clean and has all the services

Desventajas: The location was a bit far from public services, I rented a room with a swimming pool, but it did not have a heating, so I only watched it I could not use it because it was very cold

Ventajas: everything from the check in and the check out was perfect and the pool suite was clean and designed. Also, the wifi was good

Desventajas: The pool was so cold and there was no heater in it . Also, in the evening you will see a lot of lizards around the area and the hotel is far away from the city.

Ventajas: The breakfast was excellent and the secluded location brings privacy to your vacation.

Desventajas: More restaurant options and expanding the menu.

Ventajas: Buena comida.

Desventajas: Las habitaciones tenían goteras. El balcón lleno de avispas. El personal de la recepción muy lento y poco dispuesto a ayudar.

Ventajas: Breakfast good and most meals ok, but not as good as expected

Desventajas: This was my 4th visit to this hotel and it is showing its age. Also in-sufficient staff/facilities to cater for the number of residents at key times. Management did nothing to compensate for 3 serious complaints.

Ventajas: 1) Reception on arrival and the ease of check in 2) beachfront location

Desventajas: Nothing reflected the class of Meridien.

Ventajas: Nada

Desventajas: 1) tuve que probar muchas veces antes de que la puerta de mi habitación se abre 2) mi habitación estaba lejos de todos los lugares donde tuve acceso: restaurante, playa, piscina 3) si no tengo el full, no hay restaurantes para cenar 4) el plato de fruta costaba 8€ con nada de frutas.. 5) los restaurantes estaban abiertos hasta 15 pm y se abre de nuevo a las 19pm, así que no es posible hacer deportes y volver al hotel a las 15pm porque no hay nada para comer 6) horarios para hacer snorkling no es adecuado, no se puede comer antes y no hay restaurantes abiertos después 7) la actitud es hacer todo para que se vaya el guest como si fuera una molesta 8) te sospechan de no pagar así que te piden para pagar al mitad de tu comida sin preguntar si quería comer otras cosas más 9) tuvieron problema con la machina para cobrar y me culpaban que era mis tarjetas, tuvimos que ir al recepción y podía pagar ahí mi copa de cerveza (7€) , y mientras tanto me trataban como si fuera un criminal , había que ver la mirada de los demás.. 9) el aspirador de aérea en el baño hizo mucho ruido y no podía apagar, 10) pedí una cama doble, y me ofreció un twin Y puedo seguir enumerando todas las cosas malas, lo que quería hacer es salir de ahí lo más pronto posible

Ventajas: I loved the view and the grandeur of the hotel in general. They had a great entertainment plan for the entire day in case you did not have anything planned. All water activities were available and safety was ensured. Room service was great, you could get food anytime of the day.

Desventajas: I didn’t like the fact that they charged for water, and gave only two 500ml bottles a day, which was a problem because we had to walk 10 minutes to purchase water bottles.

Ventajas: - Loved the hospitality of the staff, everywhere everyone met you with smiles and welcome. - Great outdoors and inhotel sea activities (many acailablr for ghe guests for free which made everyone happy and excited for more) - The hotel has one of the one of the best Indian restaurants I havr ever tried, called Cumin, located in the outdoors immediately infront of the pool. AMAZING taste, lovely welcoming staff and the executive chef (Jihadiddin khan) welcomes you personally with smiles. Highly recommended. - Readily available transportation when needed, arrives in less than 5 minutes and the driver can wait for you the whole day during your trip in the city.

Ventajas: The staff

Desventajas: Everything. Location. Old hotel. Food beach Only good thing was the staff No shuttle was provided on arrival Hotel was NOT worth the money or4star Hotel location was not great at all Got upset tummy from the hotel food Really unhappy with my trip that I was looking forward too and I will definitely ref my family and friends to never use this hotel.You advertised tat renovations are completed rin May. Well most of the hotel is under renovation with noisy construction. And then you escape to the pool area and what pool is under construction and noisy construction. I have taken photos and videos of everything. It was the most saddening trio of my life. What was to be an exciting relaxing holiday turned out to bee so disappointing. But I will share the whole experience in social media. With everyone to see.

Desventajas: The rooms need maintenance. The towels were not clean. The hotel is not close to shops/restaurants, etc.

Ventajas: satisfactory

Desventajas: it seems there is not enough personnel in the restaurant. waiting for long time to refill the buffet. looking for a place when full should have been assisted by a staff

Ventajas: Tranquilidad.

Desventajas: Mantenimiento habitaciones

Ventajas: Beach

Desventajas: Very old Not worth it Bad facilities Dirty menus / plates

Ventajas: The staff is great and they all paid my daughter tons of attention. They made us feel really welcome.

Desventajas: The hotel is nowhere near anything, so you can't walk to shopping or a restaurant. Your only choice in Mauritius is taxis (or a bus) but Le Meridien has their own taxis and set their own rates which are almost double the market price. The restaurants in the hotel and the drinks (if you didn't get the all-inclusive package) are exhorbitantly priced. 420 MUR for a cocktail, sheesh.

Ventajas: Fantastic staff throughout the hotel with exceptional services from the la Faye restaraunt and nirvana pool bar.

Desventajas: The rooms are dated and need work.

Ventajas: Ive passed a good evening their in the villa Breakfast very good

Ventajas: Friendly staff, great food (for 14, days never the same dinner), awesome beach nearby

Desventajas: More changing of towels

Ventajas: The cleanliness.

Desventajas: The stairs and the ugly wooden door going up to our room, it really puts people off. It's like the property is under construction. The breakfast - uninviting look of the bacon, baked beans and sausages, plus ants were everywhere near the food and juices. On some days we had to ask for a drinking glass, plate, knife and fork - this gives the impression that the people working there are totally disorganised and they showed a bit of apathy. The room according to my booking had to include a garden view - we had the 'ugly' roof view and we could see the top of the palm tree of the next door neighbour...perhaps by garden view it was meant that we could see the top of the palm tree of their neighbourhood. The pool and other areas need a whole lot of upgrading. Pity, because the location is good.

Ventajas: I really appreciated the kindness of the hosts as well as their excellent cooking skills

Ventajas: After the incident, everything came to normal, room was quite nice, nothing for 'Superior Room' since we got a Superior Room, but acceptable. To mention that 'Superior Room' was in the pictures for the Normal Room we booked in the begging(check photos). The long table and shared food was quite amazing, getting to meet really nice people, from Romania, Turkey, South Africa or USA. Really nice people, really nice experience and sharing their daily activities. VERY NICE IDEA! Best Part: FOOD! I can say that we almost forgot our incident with Denis, after having dinner there, nice fish / chicken based meals, with aperitif, main course and desert! Also Christmas Dinner was included in our stay, which was amazing regarding food / experience. Some locals came and sang local songs, dancing, really fun and really local experience. Breakfast quite basic, but fine, omelette / scrambled eggs / fried eggs with some bacon / sausage, croissants and sweet things (not my type) but enough. Also cheapest car rental 1200 MUR / day without any credit or things like that. Also I handed in the car at my second accommodation, without any extra cost. La Tonnelle could be much better if they would be at least honest with those rooms (only few of them). Great Location, only 10 min walk to Trou aux Biches beach and 6 min to local supermarket.

Desventajas: Booked with one week before, breakfast & dinner included, planning to stay 2 weeks in Mauritius, 1 more expensive one cheaper, La Tonnelle being the MORE EXPENSIVE ONE. Arriving there, nobody at reception, one girl staying at the long table, asked her, another one comes, no one saying at least HELLO. Doesn't matter, we love to travel so these things are just fine (maybe is shyness or other reasons). As we entered the room, we were simply SHOCKED. 750 EUROS FOR A GARAGE UPDATED TO A ROOM??? Concrete floor, dirty bed sheets, THE DOOR HAD GAPS AND BASICALLY THE ANTS OR OTHER THINGS COULD COME INSIDE!!! Mould everywhere close to floor, simply DISGRACEFUL (check photos). We believed it was some sort of mistake, kept calm, called the 'boss' through these girls, not there. Fine, called Booking, (3 EUR/min since Mauritius) after 10 min, answering, a case is made, asking for photos, and that they have contacted the boss called 'Denis' and he will come in 2 HOURS. Short story, at 17:00 he still wasn't there, called booking (total of 60 min by phone) and went to reception while talking to Booking, he basically started shouting to me that I wanted FREE UPGRADE . We asked him to keep calm and follow us in the room to show him THOSE CONDITIONS. He still kept his opinion that everything is ok and he basically started shouting really bad to me MAKING ME CRY!!! We just wanted the room WE PAID FOR FROM PICTURES, NOT A GARAGE / OLD HOSPITAL ROOM! Booking recorded everything and after 30 min staying on hold they asked us to go again to reception. He was changed. Another room was available for us excl. last night, which was fine. We also lost our first day, SUNNY DAY in Mauritius just because HE AVOIDED US, simply avoided!!! Also came with solution that we can leave, simply, with non refundable money, are you stupid? I have read people doing it, but not me! Is my money, I worked for them, wouldn't give to you for free!!!

Ventajas: Excelente atención de parte de sus dueños.

Desventajas: Al principio, cenar con todos los huéspedes parecía forzado pero, luego comienza a gustarte. Hay gente que también le gusta cenar sola o en pareja. Deberían haber las 2 opciones pero, igual fue excelente porque así se conoce más gente. La comida deliciosa. Un lugar con mucho encanto totalmente recomendable! Los desayunos, cada huesped por su lado, deliciosos! Muchas gracias a Veronique y Denis y todo su grupo!

Ventajas: Breakfast was wonderfull, dinner as well. Denis is a great man. All customer sit on the table together like a family at dinner time. Hotel manager Mr. Denis always polite and asking about dinner that how was it. He love to give us recipe his food. If you pass the road bingo! You are in Trou aux biches. This is really very beautiful beach. Hotel is very safe, quiet and clean. Parking is easy. I can come again.

Desventajas: Nothing.

Ventajas: Location

Desventajas: Nothing

Ventajas: Excellen location - only 3 min walk to the wonderful beach - restaurants, supermarket nearby. Very good 3 courses dinner available at reasonable price. Room was very clean, equipped with fridge, AC, separated toilet etc. Parasols for the beach (you'll need it) available at the reception. Beautiful swimming pool and community space for chatting, working etc.

Desventajas: Our room was a bit small, breakfast is abundant but it is the same every day.

Ventajas: The guest house gives you everything you would expect in a guest house. The dinners are very good and plentiful and everyone sits around a long table enabling you to meet new people. If you are not social and do not want other people around you, this could be a problem for you. but I enjoyed it.

Desventajas: the only downside of having dinner every night is that you cannot explore other restaurants and you must have what is offered that night. Again the food was very good, but we could not eat at other places and choose what you want. Again it is very convenient, but takes way a bit of spontaneity.

Ventajas: The managers are really good. Check in was superb

Desventajas: Size of bed WiFi in the room was unreliable

Ventajas: the location and complementary yacht ride were impressive

Desventajas: Breakfast could have had more variety, there were insects in the room, and basics things that we expected would be complementary, like water, had to be paid for.

Ventajas: Fitness Centre Courteous staff

Desventajas: Wifi a bit complicated to log on

Ventajas: The hospitality and general ambience were very good, with ever smiling faces of staff. I felt at home.

Desventajas: The price for drinks somehow restrictive which the Management could give a second thought

Desventajas: - Service (asked 3times for the technician to check out AC - he cane after 6hours of waiting!!) We booked a two single beds, for only one queen size bed and only one big bedsheet. After the second day they gave us a second one. Asked the waiter to not put away our food, because we had to go to the reception for 3mins, but the waiter just didn’t listen to us.

Ventajas: Playa lindante a la del Hotel Meridien Hotel barato, con habitación cómoda con buena refrigeración El desayuno y la cena muy buenos y accesibles en montos

Desventajas: Distante del aeropuerto

Ventajas: There was a nice balcony and with a kettle and a small fridge in the room we were able to make our own breakfast and eat it on the balcony.

Desventajas: Public transport was not very frequent to get to Grand Baie and other beaches.

Ventajas: Good clean room with clean bed linen .Shower a little small. Suggest place a suitcase stand

Desventajas: Nothing I can think of . Very limited TV channels and WiFi extremely slow .

Ventajas: Very friendly and help staff and a good breakfast and other meals. We were comfortable there. Our main reason for going was easy access to good snorkeling and that was fine nearby and also further west along the beach.

Desventajas: It met our expectations but be aware it is an older property. It is good value for money compared to others around,

Ventajas: Good facilities (pool). Comfy bed. Large bedroom. Powerful shower.

Desventajas: Door to the bedroom did not feel secure enough. Not much to do around the hotel (no shops, no restaurant): you need a car.

Ventajas: Bed and room was ok. But need to improve the internet services

Desventajas: Internet connection was average

Ventajas: The overall stay was really nice. The hotel was not overcrowded so long wait anywhere. The three pools were clean and clear. The staff nice and helpful. Great introduction to the facilities and Kept asking us is all was ok. Quite calm and quiet. Perfect to relax. The multicultural show was great and the dancers so nice. Breakfast was delicious.

Desventajas: The dinner buffet was nice but could have more variety. The ballroom/night club is just an empty room understand the stairs with ZERO decorations. And there's one guy who is just the Jack of All Trades (DJ/Aqua gym instructor/homme à tout faire). The jacuzzi is well hidden. You need to ask for it. Lights in room was very dim. Quite difficult to see inside the closets.

Ventajas: Lovely staff and loved the pool

Desventajas: Going up the stairs wasn’t fun and I wish the place had views of the beach

Ventajas: Breakfast

Desventajas: Old Room. Facilities not up to expections for the price paid (compared to other hotels we visited)

Ventajas: The good breakfast.

Desventajas: Staff speaking/welcoming in Creole. Not good first impression.

Ventajas: Wonderful staff, nice decor.

Desventajas: The walls are quite thin, so we could hear our neighbours. Also we stayed above the restaurant so you could smell the food.

Ventajas: Breakfast was nice, pool was lovely. It wasn't noisy, bed was very comfortable and air conditioning worked well.

Desventajas: The light in the rooms was very dim - it made it hard to read. There was sometimes an unpleasant smell in the bathroom

Ventajas: Just booked the place as it was cheap so didn't expect much from the hotel, but i surprised on arrival to see how beautiful the place was. Nice pools, nice grounds, nice staff, all good

Desventajas: No complaints

Ventajas: Very nice room (214 is the probably best in the hotel) Beautiful view over the swimming pool and grounds. Lots of birds building nests in the palm trees. Large sunny balcony Good sized room and bathroom. Very good breakfast.

Desventajas: I received a very officious email from the property manager (Armand) 4 weeks prior to our stay, demanding full payment by bank xfer or our stay would be cancelled. As we were about to leave for Mauritius this was very upsetting. Booking.com were USELESS in sorting this out and I raise an official complaint.. No beachfront and no arrangement for sunbeds on the beach Services offered by the hotel (Taxis and trips etc.) are hopelessly uncompetitive - seek them elsewhere!

Ventajas: They are flexible.

Desventajas: The staff are confused about their product.

Ventajas: clean room

Desventajas: Inter net is so bad if you are staying for work please do not go there

Ventajas: Easy time and calm

Desventajas: Little aircon problem..

Ventajas: Nothing

Desventajas: The reception staff

Ventajas: Beach

Desventajas: Wi-Fi is a big problem. It's very weak

Ventajas: The security guard was very welcoming.

Desventajas: The place was tired, old and not maintained properly. The water seemed to be on a pressure system that gave good pressure for about 10 seconds and then faded away completely before coming back to full pressure.

Ventajas: Staff very helpful and good

Desventajas: I requested a birthday cake..I was not even contacted for it...we cannot say free wifi only restricted near reception...plz improve in this area..this was a great deception

Ventajas: Beautifull garden and pools, nice staff, nice food

Desventajas: 55 chairs for 250 people on the beach

Ventajas: The junior staff at the reception and some managers were absolutely brilliant

Desventajas: When I arrived the manager on duty was not organized at all and let me down on many things but the one who changed him on Thursday night was brilliant

Ventajas: Good and clean look of hotel yard, pools and paths. The staff are too obedient to the direction!

Desventajas: The poor quality food! The tea served as welcoming drink was very bad!

Desventajas: No wifi at property unless you book a superior room. Disappointing unfriendly staff

Ventajas: Not appropriate at all for business traveler. Completely overpriced and poor location. Staff not helpful.

Ventajas: Wort resort. Good location but this resort does not deserve to be here. Plus rude staff especially that bald fellow who seems kind of lead of waiters. Would have punched him straight through his face if allowed.

Desventajas: Poor staff. Money minded people and resort. No one cares for your comfort or service. Leaking roof. Bathroom full of insects.

Ventajas: We liked location, cleanliness and staff.

Desventajas: On occasions for breakfast - Papaya was not ripe and there were no bananas. We thought that dinner was expensive for the choices available

Ventajas: Staff kepts the grounds very clean

Desventajas: Gym equipment was old, food choices were not great. Need more variety for breakfast and dinner