totally messed up the reservation
Made reservation over a month in advance, even calling to speak to supervisor/manager to ensure specific room. She assured us that we had the room. Called the morning of the reservation, as we were driving from some distance. Was told that not only did we not have the room we were promised, we did not even have the type of room. Instead we were told we were "downgraded" but that we would save money. Seriously. Who downgrades someone -- you upgrade if anything. Huge disappointment. Hotel did later email to apologize and offered Hilton Honors points, which was nice. But trip was ruined.
La habitación era de moda. Alfombra deshilachada, etc/
Lauren, en recepción fue fenomenal.
El bar es caro. 20 dólares por dos bebidas con propina.
Clean, updated rooms, nice gym and fitness area.
Half of the parking lot was blocked off for a private venue and guest were forced to park off site both Friday and Saturday. The staff didn't mention this until after checkin. Also both nights that we stayed there was very loud music over powering the volume of my tv in our room. I called twice each night and complained about it but the music was loud until almost midnight both nights. Double Tree did end up giving us a free nights stay but only after dealing with it for 2 nights.
Era acogedor, limpio y ubicado céntricamente al aire libre. NAU campus está convenientemente situado al final de la calle. Campo de Frisbee y golf a la vuelta de la esquina. Sakura está situado en el hotel.
The cookies at check in. And breakfast.
The parking lot was very icy. It really needed some salt. Also parking was limited. And they did not have any rooms with a view.
The Manager straightened out a mistake of mine on the reservation. Thanks Kristen!
Los jardines y el hotel está muy bien mantenido. El personal es amable y cortés.
Desagüe de la ducha era lenta.
The entrence was very cozy and the bar was great.
The room was nice, the bed was very comfy. The only thing it the A/C was pretty bad and dust was all around the vent area.
The cookies are nice but...
The staff was outgoing and went out of their way to be helpful. Twice I went looking to get some milk to have with my cookies and on both occasions they got me that milk without any request of payment. A small but meaningful gesture.
Some overly noisy children that's poor parenting not poor hotel staff.
Si decides alojarte en DoubleTree by Hilton Hotel Flagstaff de Flagstaff, estarás cerca del aeropuerto y a menos de diez minutos en coche de Lowell Observatory y Riordan Mansion. Tendrás conexión a Internet de alta velocidad por cable (gratuita), centro de negocios y check-in exprés a tu disposición. Este hotel pone a tu disposición 7 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 1.235 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
Escribe el email asociado a tu cuenta y te enviaremos un enlace para restablecer tu contraseña.
Te hemos enviado el enlace para restablecer tu contraseña por email.