Palais De Fes Dar Tazi

The place is very beautiful, with a typical Moroccan decoration. The terrace is superb! The people working there are very nice and helpful with everything.

The hotel is quite cold in general, although it must be nice in the summer, the room was a bit cold even with the AC on. Prices for lunch or dinner at the hotel are very expensive.

Behind the unassuming front entrance door we were amazed to find a huge palace, with a very grand lobby area full of antiques and artwork. We were greeted with mint tea on the roof terrace where we had a panoramic view over the city as the sunset. We were led to our room through a maze of pretty corridors and stairs. The room itself was stunning and felt luxurious. The bed was very comfy and we slept well. Breakfast was very generous, with Moroccan crepes, breads, olives, jams and cakes. The service was brilliant. We felt the hotel was excellent value for money

The toilet occasionally had a bad smell, that came and went. I have read elsewhere that this seems a problem in a lot of riads so we did not complain about this as did not bother us too much. We asked if we wanted to book a guided tour around Fez, we agreed as thought would be the best way to explore. We agreed 250MAD for 3 hours for the two of us. The tour was with someone called Kamal. He was initially friendly but we felt his attitude changed towards us when we did not buy anything from his friends shops (perhaps as he receives commission?) He cut the tour short after the tannery visit at 1.5 hours and seemed desperate to ditch us. I don't know if Kamal is connected to the hotel or if they are aware this is how he operates but I would say decline the tour if offered.