Extended Stay America - Meadowlands - East Rutherford

Lección aprendida

Estaba cerca de mi destino La vista del Estadio MetLife

Las manchas en los edredones (tengo imágenes de prueba) Las almohadas manchadas (tengo imágenes de prueba) El olor de los dedos de los pies que se queda impreso en la habitación (tendrás que confiar en mis habilidades sensoriales)

Big size room with full size refrigerator and a stove top and located across from MetLife stadium

I rented 2 rooms and my first night me and my kids get back after a long day in Manhattan we get back and just wanted to get some rest because we had a long day ahead of us for the next day and there were other guests that had 3 rooms next to each other who had kids and they were all having a big party which hey is fine but it was 11 p.m and I figured ok give them some time and they will quiet down nope they didnt they were running up and down the halls slamming doors screaming I call the front desk around 11:30 to ask them to have them keep it down he says ok and nothing happens I wait till 12:15 call back he tells me it's my problem and to deal with it and I said I paid money to just get some sleep he said oh well there is nothing I can do for you deal with it on your own it's not that big of a deal this went on until 3:30 a.m so we got zero sleep had to cancel all of our plans I checked out early and got a refund for my next night I was staying there. I cant believe the guy at the desk wouldn't do anything about this problem i lost out on about 400$ in non refundable attractions we had planned because we only slept for 2 and a half hours the next day the lady at the desk was very friendly and helpful but it wasnt enough we packed up and hit the road to go home and we had this planned for 3 months so upsetting

Location

Property had bed bugs and when notified no one was available for assistance