Holiday Inn Dubai Festival City

I liked the room size and facilities . It's a new hotel with brand new facilities . The staff are excellent

It's difficult to imagine a better place in Dubai at such a price . This hotel is very clean ,modern and has such good room fittings .

Nothing

Staff is very good and rooms r very good

The location was extend the value and family was very happy thank you for your kind Hospitality

Nil

We spent 5 nites in the hotel which is attached to Festival city mall. We run the half marathon there so it was very convenient. To get to city center you need taxi/uber which is 10-15 min ride. Hotel is very modern, big room with balcony. Room serviced everyday with exceptional room service guys who go up and beyond to comfort you. Breakfast is one of the best I have ever had with variety of food European/Asian, fresh and refilled. Service there is also exceptional. Overall people who work there are super nice and helpful. There is cool bar at the highest floor with amazing view of Dubai, has to been seen during nite ! Mall has food court with plenty of different food. I would stay again without any doubt.

It was good experience

Check in was a breeze and the Duty Manager was amazing. Top-notch service! Great choices in the breakfast as well. A bit on the pricier side, but worth it.

There was confusion on the shuttle service when I initially requested for information and booking. Certain members of their online reservations team could use a bit of training on answering emails as it was a bit embarrassing for such a high quality hotel.