Ibis Köln Messe

The property was well located for the Lanxess arena (the purpose of our trip was to attend an event there)

The check in process was very poor. We were second in a queue behind a group of 8 and it took nearly 20 minutes for us to be seen in which time a queue of over 20 others developed. Only One person was set up to do check in when during a limited check in period isn’t good enough. Also we had to leave very early for the airport and the member of staff was asleep so we had to wake them for assistance. Very unprofessional.

Nice property and also not far from central station.

Very good European breakfast spread. Kitchen staff were doing their best refilling the fast emptying food

The room is not as spacious as I expected it to be. The electrical sockets are not close to the bed. They are situated at one end of the room making them more suitable for seated business activities.

The hotel has a very nice enviroment, modern lobby and very clean rooms. The staff is helpfull and altough we arrived before the usual check in time our room was ready and we did the check in very easily. The breakfast was so delicious and wide varity to choose from. Altough a bit far from the centre of Cologne, just 4 mins away there is a tram station which is very convenient.

There are no socket plugs next to the bed and there were only two in the whole room. The pillow was not that comfy as it's height was low.