Overall good stay
Overall clean and equipped rooms, very friendly staff, nice facility, good distance to Charlotte (only 15 min drive).
Breakfast wasn't that great, ok on options but hot food was bland. A couple of stains on the carpet in our room but everything else was clean.
The friendly and professional staff were the most notable of the whole experience. Everyone was very friendly and making sure that you had everything you needed. Loved the whole experience!
The staff was extremely friendly and helpful.
The inside of the hotel could perhaps use a little bit of a face-lift, but the rooms were clean and comfortable, with fridges, couches, etc, and I felt very welcome and safe here as a solo female traveler.
Desayuno muy bueno!!
No servicio de habitaciones comida
El personal era muy amable.
Les falta personal para el servicio de limpieza
Only one flaw
Great staff and service--everyone was very helpful and friendly. The rooms were spacious and clean and breakfast was enjoyable. The location was very convenient and the area/neighborhood was peaceful, clean and serene.
There was a group of people on our floor that made a ton of noise one night as they came in and out of their rooms to visit each other across the hall. Honestly it felt like we were staying in a college dormitory. While I know that this is not necessarily the fault of the hotel, the noise carried heavily into our room during bedtime for our young son. It went on for an hour and was just miserable. We called down to the lobby to see if they could address it but, at 8pm, I'm not sure what they could have done.
Personal muy amable Habitaciones amplias y cómodas Desayuno caliente de cortesía Starbucks en el vestíbulo Acceso gratuito a internet Diseño muy atento
the staff is very friendly and helpful. the room exceeded expectation - bathroom is updated nicely and the bed was very comfortable. I didn't hear anything during my stay that would have kept me up. close proximity to uptown if that's what you are in town for.
Gran estancia, me encantó la tranquilidad de la ub
El personal era muy servicial
Excellent accomodations and service but... businis
Clean and very friendly staff.
Business center out of order.
La habitación, el personal, el desayuno genial
Beautiful place, terrible staff.
I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.
When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor
Gran lugar y conveniente para el aeropuerto.
La cama era muy cómoda. El personal era extremadamente amable y servicial. Sin duda me alojaría aquí de nuevo!!
Las habitaciones no cuentan con horno microondas.
Todo bien excepto el baño
Me gustó el diseño de la habitación. El diseño era agradable, pero el baño realmente era malísimo.
El baño era pequeño.
Si decides alojarte en Hyatt Place Charlotte Airport/Lake Pointe de Charlotte, estarás en el barrio financiero y a menos de 15 minutos en coche de Estadio Banco de América y Carowinds Theme Park. Tendrás centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito a petición.
Basado en 1.048 opiniones
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