The Originals City, Hôtel Arras (Inter-Hotel)

Nothing.

Very dated hotel, room not like the pictures show, the staff very un friendly, I went out of the hotel in the morning to pack the car and was chased outside by staff and stood watching me so I didn't drive off even though my family were still in the hotel, then charged twice and had to wait 2 weeks for a refund.

Convinient location, excellent communication with staff

No keys in night box, despite assurances. However staff were very quick to arrive and resolve this - but our selected rooms were not available despite having been booked! Replacement rooms basic but ok, toilet continually running (stuck ballcock?) but fortunately main supply tap easily accessed to turn it off. Broken soap dispenser. Breakfast better than above might suggest!

The bed was nice and comfortable. The TV and WiFi worked well. There were USB charging ports beside the bed. It had free parking. The whole room was very clean and it even had a couple of coffee pods to try.

The room was quite small. The electric heater kept showing an error message and going cold. We had no hot water in the evening. The shower had brown stains smeared down the walls.