Great location with deferred maintenance
You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
If you book with online, they will stick you in a
The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts up at 8am). If you like quiet, this is not the place for you, unless you can get one of their better rooms. Cleanliness was to mexican standards. No problem for me, I'm used to it, but in my opinion quite shoddy for the price paid, I would expect resort level spit and shine for 77 bucks USD a night.
Ubicación y personal
No hay ascensor.
Si decides alojarte en Hotel Irma, te encontrarás en una fantástica zona de Zihuatanejo (Colonia La Madera) y estarás a menos de diez minutos a pie de Playa La Ropa y Bahía de Zihuatanejo. Tendrás servicio de recepción 24 horas, consigna de equipaje y lavandería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 251 opiniones
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