Best Western Hotel Botnia

Location and staff .. pet friendly

The staff were very friendly and seemed genuinely caring and interested in making our stay a good experience. They picked us up from the airport at no notice. The hotel felt homely and no-frills in a goid sense: wooden floors, good shower, comfy bed, individual, painted pictures on the walls instead of mass-produced ambience prints. The dinner buffet was great -just what we wanted on a dark November evening. Three main couses (home-made, tasty) with a good selection of salads. We didn't have to ask specifically for gluten free options for dinner or (excellent, plenty of choice) breakfast. The cosy lounge with tea, coffee and biscuits was welcoming. The tea-light and matches in the rooms was a nice, typically Swedish touch. The hotel was located in what felt like an industrial estate but when you got in you realised it was right on the river which provided a lovely surprise and view. Very conveniently located for those arriving by car or plane. A great stay for our family party. What was expected to be 'just somewhere to spend the night' turned our to be a pleasant and comfortable venue to which we would gladly return.

Very friendly good service and facilities