the room was nice nothing special no ice machine on my floor staff where not professional nor where they guest service orientated, seems like a bunch of teenagers run the place.
the biggest issue i have is that i came from out of state i was here on Easter holiday weekend i was double charged for my room.i am still fighting with them to be reimbursed.They seem like they have no customers service ability or correct job training.
some form of breakfast
Fake eggs, TV Channel choices and reception is terrible
Location to my meetings
Freezing cold and ac did not work and staff made us wsit 2 hours to come and fix
Paid $--- for room and had put do not disturb sign on door and maid still knocked on food and woke us up at 9 am.tried to enter locked door as well. Not what I paid for.
Is a beautiful hotel and has many nice features. This was our second time staying here. We would ask next time not to be put on the highway side.
The outdoor area with fire pit, and the grounds and all
screen door on our patio was bent and our balcony looked out onto the highway. We heard a loto highway noise in our room.
We enjoyed the space the room provided us
Burn hole in the carpet although it was a non-smoking room and there was no tell-tale odor of smoke in the room.
This hotel was exceptionally clean and the employees were all very professional and kind.
being clean, room was very nice and breakfast good
It was clean. I will give them that.
A two day stay cost $---. Staff greeted with hello, but somehow overall tone in conversation felt condescending. It was a two night stay and my friend was a smoker and all they had were non-smoking rooms. The daily surcharge for smoking is $250 per day.
Free wifi, courteous staff, great breakfast options for quick departure
Was amazed at the service and the location. Just right off the road and right by a lot of different services. Having never stayed in a Residence Inn before I really enjoyed it.
En este hotel Residence Inn by Marriott de estancias prolongadas en Springfield, Misuri, todos los huéspedes se sienten como en casa gracias a las suites equipadas con cocinas completas, al desayuno gratis y al acceso inalámbrico a Internet gratis. Suites con chimeneas, balcones y 2 dormitorios.
Basado en 172 opiniones
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