Very good location and nice room
Good value hotel
WiFi service was very bad. In five days we never could get an stable connection for more than 20 minutes.
The hotel was near OAK, so it was convenient to check in after having been through a long flight. The front desk agent was friendly, and made us feel welcomed. The room was clean and comfortable. We had a good stay.
It would have been better if there was a container of hot water or coffee at all times in the lobby area.
Agua y manzanas en el vestíbulo. Y el servicio de transporte gratuito al aeropuerto, etc.
La habitación daba a la calle y había ruido del tráfico.
Lo limpio y cómodo que era que parecía nuevo
Nos encantó la paz y la tranquilidad. No tienes que ir lejos para encontrar comida. El personal era amable y acogedor.
Las sábanas no estaban totalmente limpias. Tuve que avisar para que las cambiaran.
Reserved room; when I arrived they were overbooked
I was incredibly disappointed I'd made a reservation and when I'd arrived they did not have a room for me because they were overbooked. I arrived at midnight that night because I had a late flight in. They did not attempt to contact me to let me know. They paid for me to stay at another Courtyard Marriott that was 45 min away, which created additional challenges for me because it was 60 min in rush hour to my business meeting the next day. I was incredibly disappointed with their practice of overbooking.
The only thing that frustrated me was the lack of information about facilities and services. The staff member who checked me in gave very little detail about how things worked because there was a line of people waiting to check in. For example, I didn't know that the shuttle was only available at certain times and that I had to sign up for a time. I didn't know the hours of the cafe, etc. It would be helpful if all of this basic information was given out on a sheet of paper at check in so that I didn't have to keep calling the front desk to figure things out.
The hotel was very clean and the staff was very organized and welcoming.
The staff was great. Friendly and helpful
Didn't like that we had to wait for the shuttle to get us to the airport. Wasn't really their fault as teh taxi they arranged to take us at 4:15AM didn't show up
Reserve su habitación en el hotel del aeropuerto de Oakland y disfrute de cómodas habitaciones con televisores de pantalla plana y conexión WiFi gratis. Los viajeros de negocios apreciarán los espacios para reuniones y eventos sociales del hotel.
Basado en 951 opiniones
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