Hotel and service
The hotel was nice. Staff kind . Room was clean.
I am extremely disappointed with kayak. Once I made my reservation the hotel didn't get it. When I called to ask about it I was on hold for over 25 minutes while you all attempted to contact the hotel and get it. Having to sit there for almost a half hour is ridiculous.
Sucio, grosero, deteriorada, falta de servicios
Staff was excellent!
The mattress on my bed was extremely caved-in in the middle of the bed. Obviously, t was not comfortable. We were told we could not change rooms, because the hotel was full. However, we were there Thursday through Sunday. The hotel was not at maximum capacity. I was attending a convention that had less than half of the expected attendees, and we were at the hotel all day and all night, the hotel was not full. Even the parking garage was not even close to be full.
William at check-in was great to work with. This was a quick family trip and the room was great( bed was very comfortable).
Paying to park
Sometimes busuness works
Were a family just passing through to our next stop. Hotel was clean and located halfway brtween broadway and boardwalk so everything was a short drive away if needed also if youre there for business at the convention center its right there
It is competing with other local resorts for beach location or water slides so itll always lose if youre looking for more fun in the sun.
La cama era muy incómoda. La alfombra tenía algunas manchas.
En realidad la habitación no tiene vistas al océano aunque así lo reservé, el personal muy grosero.
Clean and comfortable
Housekeeping staff was very nice and helpful, room was extremely clean, no musty smells that hotel rooms sometimes have. Beds and pillows super comfy.
The room did not have shampoo and only 3 towels. Front desk had lack luster service when we checked in.
Our stay at the Sheraton was perfect. Although we booked on July 3, the rate via Kayak was affordable and cost us 197 compared to the 279 booking through Sheraton would've cost. The hotel is in close proximity to the oceanfront, restaurants, and Broadway at the Beach. So close in fact we were able to walk to the oceanfront and enjoy July 4th on the beach! The hotel staff were prompt, courteous, and accommodating. The room was clean and had an oceanview. It was great!
Well, Kayak is a third party, so you will need to secure payment and ensure the hotel has your reservation via Kayak's Customer Service Department. But they were accommodated and got us all squared away. I would definitely book through Kayak again.
The hotel was close to the beach without being in the middle of ocean blvd and all its crowds and traffic.
The parking was inconvenient. You had to pay to park, and the garage was not directly connected to the hotel. You had to take the elevator down to the pedestrian walk way and walk around the hotel with all your luggage. It would have been nice to bring bags in during the check in process and then park after, but parking in front of the building was extremely limited. Although the room was nice and clean with a great view, I wouldn't say it was worth the price.
Genial por el dinero.
Era muy elegante, con precios muy razonables.
Estaba muy lleno.
Servicio de atención al cliente
Inodoro goteaba en el suelo toda la noche. Tuve que usar el baño vestíbulo
Cerca de la playa
Todo. Nada está mal aquí. Me he alojado antes. Propiedad increíble.
No hay bañera de hidromasaje en la piscina.
Las habitaciones son agradables y limpias, los pasillos tranquilos
La cama colchón se hundía terriblemente en el medio. El garaje no tiene pasarela independiente para los huéspedes del hotel El desagüe de la bañera estaba atascada y no drenaba eficientemente La piscina estaba sucia, no estaba clara.
El servicio era excelente. La habitación estaba limpia. Excelente ubicación en la playa. El precio era asequible. Una excelente estancia. Gracias Sheraton.
No hay problema.
El alojamiento estaba limpio y elegante. La vista era fantástica. El personal era excelente.
Basado en 1.583 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.