La comida y el servicio personal excelente.
room lighting poor, checkin procedure (room not ready at 4:50pm even though checkin at 4pm), wifi extra charge
Bad check in bad bed policy
The bar and the lagoon
During our check in we found out that they didn’t have 2 double room I ordered. Instead we were forced to stay in a king room with a very uncomfortable roll out. We were the first people in line at 3:45, and apparently arrived right before the rush. We were told that th room wasn’t ready and we were early so oh well. Instead of trying to get us checked in ASAP the front desk lady took care of approximately 10 people (the whole line) then got around to us. We waited 35 minutes so she could take care of the entire line even though we were first. Bad customer service!
Great location but not worth staying there
Employees were great. Everyone working there were great.
Dirty, loud, old. Dirty: pool was gross, they put carpet down, the bottom of our feet turns black, my kids noticed it, then we checked yelp for reviews, it is dirty. Floors were wet? Gross. Cockroachs all over the place. Dated: built in the 50s still in the 50s. Noise: don't go to bed before the music stops, 10p sun-Thur, 11pm Fri and Sat. It sounds like the band is in the room at night, and the birds are in your room in the morning, 6am Don't stay here, get a VRBO down the road. Not worth staying here. Do not stay here. We didn't goto the luau, you can watch from the bar, and there were kids at the pool, that out shouted the luau, glad we were not paying for it. In room AC was bad, it was over my head and spitting water on me at night. We will never stay there again. Employees were great but didn't make up for the hotel's shortcomings.
Great View from Balcony
We loved the view from the Balcony. It was very clean. It was a little dated but that's what gave it Hawaiian charm.
The room was a bit dark, but I think that was because we were on the 2nd floor.
Antiguo y moho olor
El personal era fantástico y muy servicial
Ubicado frente al mar
Cerca del aeropuerto y frente a la playa
Piscina muy pequeña
Great view and cozy rooms.
Shower was way to small you couldn't turn around with out being entangled in the cold shower curtain.
Location and grounds are great BUT...
The grounds and location are excellent.
The staff can be a bit ambivalent. There is a huge difference in the quality of the rooms in the individual towers. The beds are just okay. This is NOT the Royal Lahaina
The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however.
The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.
Lovely location and great place to sit out and enjoy the view. Check in was very late due to delayed flight and woman was really warm and welcoming and helpful at 200am. Couple of the housekeepers were also really friendly and welcoming. Didn't have the buffet breakfast but it looked pretty good value for $20 and the coffee was good.
Rooms are really grimy, halways are filthy, daytime staff could give a stuff whether you are enjoying your stay or not. Won't stay there again, it is just a printing press for some outfit that does the bare minimum in upkeep and staff hiring.
Sucio y anticuado. Cargo adicional para el wifi y aparcamiento y tenía moho en la ducha.
Los espacios públicos son geniales, me encantó el luau
La habitación era decepcionante.
Vi un hombre desnudo
Cerca del aeropuerto para adelantar en la bahía.
Habitación justo sobre la zona de cocina, muy ruidoso. Con los generadores toda la noche.
Ubicación. La habitación estaba limpia, el personal era servicial.
Instalación es debido para una actualización. En general, y los edificios viejos cansados.
Cobran por todo. Casi esperaba tener que pagar para usar el ascensor. El aparcamiento era extra, Internet era extra.
Si decides alojarte en Royal Kona Resort de Kailua-Kona, estarás en el casco histórico y a menos de 15 minutos a pie de Hulihee Palace y Iglesia de Mokuaikaua. Tendrás una sala de ordenadores, servicio de recepción 24 horas y atención multilingüe a tu disposición. ¿Estás organizando un evento en Kailua-Kona? En este hotel tienes a tu disposición 502 metros cuadrados de espacio con zona para conferencias. Hay un aparcamiento sin asistencia (de pago) disponible.
Basado en 4.248 opiniones
Bar y bebidas
Las políticas pueden variar según el tipo de habitación y proveedor.
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