El JW Marriott Indianapolis es un amplio y lujoso complejo hotelero, el principal hotel de convenciones de Indianápolis, con sus 9.600 metros cuadrados de espacio para reuniones, banquetes y exposiciones.
Ventajas: Very clean and great location. Staff was very accommodating Desventajas: The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food
Ventajas: The hotel was very nicely decorated, clean, and comfortableDesventajas: The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.
Stay away from hospitality roomsVentajas: Beautiful hotel with excellent customer serviceDesventajas: My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.
DisappointmentVentajas: For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available
the room was cold, and the thermostat wasn't working properly
The bathroom was poorly cleaned and the toilet seat was loose and not replaced
Ventajas: well located, modern, clean, efficient staff. Desventajas: King size bed, while comfortable, needs to be "pillow top" as it is hard, even for a 270lbs man, to enjoy a restful night sleep. These should be standard in your concierge floor.
Paying $31.00 for parking. The location does not permit parking on the street. This reservation was at rack rate....
Wi-Fi access, was "free" in the concierge lounge, but a $12.00 charge when in the room. Not too logical.
Great staff and hotelVentajas: I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.
Ventajas: Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful.Desventajas: Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.
Disappointed Ventajas: the hotel decor and staff were great.Desventajas: I paid extra for the "City View" only to be put at the back of the hotel.
Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.