Unzen hoteles

Ventajas: Room ,location,food

Desventajas: Nothing

Ventajas: This is a luxury hotel with a wonderful location right next to Unzen's most famous attraction, its hot water jigoku (hells). It is also a very convenient, short walk from the bus center and tourist info center. The rooms are surprisingly large, especially by Japanese standards, with excellent views and all the amenities. The staff speaks English and is very helpful. The onsen baths are delightful and the food is excellent. What more could you ask for?

Ventajas: Hotel filled with tradition yet newly renovated.

Desventajas: The fish in both dinners was mediocre

Ventajas: Super great experience and nice staff! My family lives in a villa including my baby 1.5 year old. This hotel is baby friendly !

Desventajas: Nthg can be complaint

Ventajas: The room is super spacious. Has a japanese n western sitting area, a balcony, separate toilet. Also have different slippers for different areas. Very detailed arrangement. The location of this hotel is unbeatable, thus the view from hotel rooms are fantastic. There are free alcholic and soft drinks for house guest in the afternoon and after dinner.

Desventajas: The meals are very refined, however, breakfast can be a bit too refined. We planned to go trekking so we had to request for extra bowl of rice and egg. Food quality is great just the quantity needs a bit of adjusting....

Ventajas: The service was spectacular

Desventajas: The location was a bit remote

Ventajas: Everything

Desventajas: nothing

Ventajas: Beautiful hotel with outstanding facilities. Like the Volcanic water bath available in the room and the top floor club with free drinks and massage chairs. Beautiful view at 360 degrees. Rooms are spacious and of high quality design and materials.

Desventajas: Food is good but outpriced.

Ventajas: Service , the hotel itself as well maintain.

Desventajas: A bit old - less english speak but it was alright.

Ventajas: Great food for both breakfast and dinner. The service provided is excellent. Good location. Very near to major attractions.

Ventajas: excellent service! everyone is very nice and helpful. i feel very welcoming when arrived. the staff helped to park the car and sent the luggage to our room. they explained everything in the room and served the dinner in order. breakfast was in the restaurant. i stayed for 1 night and was taken care by the same person that she could know all our needs. the onsen was nice. a very pleasant stay that i can’t wait for my next trip there :)

Desventajas: everything was excellent

Ventajas: The hotel is aged, but the facilities are very clean and still comfortable. Staffs are full of passion to serve guests. Really enjoy the stay.

Desventajas: Non

Ventajas: Absolutely beautiful outdoor bath, incredibly hospitable staff!

Ventajas: I had a best experience in Japan. People in Miyazaki were so nice. I was impressed about the service-welcome tea, Kaiseki(dinner), and even you can have a ice chocolate ball after having bath. The facilities, garden are nice and it even has private bath - everything was satisfied :)

Desventajas: nothing

Ventajas: Everything

Desventajas: Wish the outdoor hot spring could have more views

Ventajas: Jigoku and landscaped garden.

Desventajas: Dinner. My male partner was dissatisfied with the kaiseki dinner. The portions were too small.

Ventajas: Stunning views and hospitality. Authentic Japanese experience and cuisine

Ventajas: excellent surrounding environment and the spa facilities is well equipped!

Desventajas: Shuttle service could be improved to more schedule to meet the various client's needs

Ventajas: the onsen bath

Desventajas: room could be updated

Ventajas: The location is great. We also had dinner here with some extra money but it very delicious! It’s interesting that the hotel has very long history and the staffs keep the quality of the hotel until now. The staffs were so kind and helpful.

Desventajas: The facilities are not new but it’s totally understandable and that matched with the price. There’s nothing to complain.

Ventajas: The spa

Desventajas: Leaving it

Ventajas: Nice location, spa, nice staff, nice hotel entrance

Desventajas: Hairs in the bathroom, could be cleaner - very old bathroom

Ventajas: The place is nice and welcoming.

Desventajas: Just don't make a reservation through booking. It's much cheaper directly from the hotel website.

Ventajas: The staff are very helpful.

Desventajas: The facility need upgrade.

Ventajas: The staff were very kind and helpful. The bath is fantastic with 4 pools and a sauna.

Desventajas: The walls were dirty from a food spill, there were pieces of wood loose in the wardrobe.

Ventajas: Food is good

Desventajas: No air con in the room despite it say that price vide air conditioned room - had to ask them to bring in 2 standing fan to cool the room Hotel staff cannot speak English

Ventajas: Breakfast was delicious. The room was old but clean, comfortable and traditional. They had nice servings of tea and cookies ready in the room. The onsen was lovely. The location is amazing. It is location in the middle of the town, and everywhere is walking distance. It was right by the Unzen Hell. The staff didn't seem to speak English but they were very nice and helpful.

Desventajas: Nothing

Ventajas: Hot spring bath

Desventajas: Airco in guest rooms out of order, without warning and apologies, zero communication in English.

Ventajas: Staff was very helpful and extreamly polite and welcome us. Open air hot sprig is great . But what I like most of all is another guests of hotel are mostly Japanese elderly and they are so friendly helpful and like to talk to us inspite of my broken Japanese though, I feel very warm welcome here.

Desventajas: Location is in remote area, it will be convenient if you rent a car cause no restaurants or convinient store near by.

Ventajas: Really enjoyed staying here. It feels like 90% resort hotel and 10% youth hostel. We aren't Japanese but it felt like everyone else was. Spacious comfortable room. Good buffet breakfast. Very helpful staff despite language difficulties and when we left they kindly gave us a lift to the bus stop in town. The outdoor baths are nice with a view of the trees. There's a small shop by reception where you can buy snacks and even pot noodles.

Desventajas: It's true the room had a mountain view but you have to ignore the car park in the foreground. The hotel is a bit out of town, so be aware of this if you arrive by bus. It's not really that far; we walked it with backpacks on in 10-15 mins. As well as walking along the little road there is a path through the woods which you can use.

Ventajas: Except for the upgrade of the room, which was a very nice room, due to a cleanliness issue, I am sad to say that there is nothing very much to like about the place. Please see remarks on what we didn't like.

Desventajas: The place is very old and tired looking. There is nothing going for the place and I don't know how the place can keep on going. As much as I do not like to put a place down, the truth needs to be told. I am surprised by how some of the reviews are so glowing. The photos do not match the actual room views. We totally agree with some reviews that you must choose the better located rooms to get what you see in the pictures. Therefore, the quality provided is not consistent and if one is not aware of it and accepts what was given, then you will be short-changed. We were served a very poor dinner in a room that is a poor excuse of the school canteen. We were told dinner will be served in the 'restaurant' but it is not even a restaurant setting. See photo attached. It is definitely over-priced and certainly not a 4 star establishment. There is nothing within the hotel that is pleasant or appealing. The only saving grace is the lake view but the management must really upgrade and beautify the place to tap on the selling point of the lake.

Ventajas: Love the onsen room, spectacular view

Desventajas: I ordered for single room, spent about 200 USD, but got a small room without view, with cracking wallpapers The hotel need to work on single-travelers.

Ventajas: The Public Bath area was huge and it was fantastic to have the opportunity to sit in the hot pool out in the fresh air. The view over the lake was amazing and very relaxing.

Desventajas: We stayed at the hotel outsider of the main season (the week prior to the Golden Week). It seemed that only two other couples stayed at the hotel. This meant that the hotel came across rather dull and without life. The location of Unzen is beautiful but there are many abadonned hotels and other buildings which make the town appear a bit depressing.

Ventajas: I didn’t like this Hotel at all

Desventajas: There are two awfull rooms (315 and 316) that they offer in booking. The rest of the hotel is empty. The price of breakfast is ridiculous (2,700 yen). The onsen is dirty. The staff make what they can but is not professional either. If you want to make a movie of the surreal hotel, this is the place

Ventajas: perfect setting by the lake and mountains. The double room we booked on booking.com was way too small and hidden in the corner. we decided to upgrade to a much bigger room overlooking the lake. this room type wasn't available on the website. we enjoyed our upgraded room so much.

Desventajas: the onsen wasn't as great. and the outdoor bath was out of order.

Ventajas: This hotel has a lake view and onsen. The onsen was luxurious and the lake view was amazing. The staff was absolutely wonderful. They were so accommodating. I arrived two hours before check-in, but they gave me tea while they quickly prepared my room. I spoke to them mostly in Japanese since I knew a little, but they were kind when I didn't understand, and translated words for me. They even translated a bus schedule into English so I would be able to read it. The meals I ate there were amazing delicious experiences. (Make sure you pre-arrange meals ahead of time.) They even offered a loaner umbrella when it was raining, and told me to just leave it at the bus stop and they would come pick it up. The staff went above and beyond my expectations, and it made my stay very enjoyable.

Desventajas: My only suggestion to travelers is: some of the cheaper rooms don't have a lake view, so if that's important to you, double check that before you book.

Ventajas: Staffs were great. Breakfast and dinner great too. Onsen was good too.

Desventajas: The room. Don’t ever let the Hotel put you in a western room nos. 315 or 316. Always insist on a tatami room. These are very small rooms sandwiched in the back of the hotel. See pictures.

Ventajas: Beautiful Hotel with helpfull and kind staff. The onsen is great and the view beautiful. From the hotel you can go the Unzen Jigoku (Unzen Hell) then grab some information for excursions (Myoken Ropeway, walks in the mountains etc...) at the information center close to the Jigoku. To reach the Hotel you would need a car or you can also come by bus from Isahaya Station.

Ventajas: The room, although not spacious, was clean and comfortable with everything we needed which included a small fridge, hot water for tea and a large bathroom. The onsen too was very large with lovely views over the lake and beyond.

Ventajas: Perfect for people who want to be close to nature and enjoy the mystical and melancholic atmosphere of a rural hotspring resort next to an active volcano. A great place to recharge your energy getting away from the busy metropolitan areas. Awesome Onsen included in the Hotel complex. The entrance area of the hotel offers a magnificent view on the caldera lake next to the buildings.

Desventajas: Some more options for dinner or lunch would have been great.

Ventajas: The private bath house was exceptional for me and my partner. The hotel is family run. I think they did much better than many established brands out there. Well done! I will definitely go again if I am in Kyushu.

Ventajas: Dinner and breakfast are very good!

Ventajas: The staff were extremely kind and helpful. The place itself was quiet and a little run down. The town was very quiet ... a bit run down too. We enjoyed the privacy of the Onsen.

Desventajas: The fridge was very smelly and unable to be used ... but that was no problem as the 7/11 was across the road.

Ventajas: Wonderful onsen and friendly staff - comfortable rooms with sea views and balcony

Ventajas: Not much

Desventajas: Not clean run down

Ventajas: Nothing at all, never imagine Japan has such horrible dirty hotel at this price range

Desventajas: Almost everything...

Ventajas: The private onsen is a great advantage ! We really enjoyed it despite the proximity with the road. The room is also large and confortable. The staff is also very nice even if the communication is sometimes difficult because of the language. The breakfast was luxurious. The general aspect of the hotel is quite old and you feel sometimes like you are in Shinning.

Ventajas: Excellent dinner and breakfast and lovely staff

Ventajas: Location was really good, bus stop at the door step and supermarket and convenience store across the street. Hot spring was comforting!

Desventajas: Nothing in particular.

Ventajas: We were warmly received at the property, and as we were early, were directed to the free leg onsen along the sea front. There is minimum parking at the property. The room was adequate, and the attached toilet was a bonus. The highlight was the open air onsen which overlooks the sea, and faces west. Hint: Checkout the sunset time, book the onsen for that time, enjoy an experience that would otherwise cost you and your partner an arm and a leg. No other facilities are available at this onsen. Meals are very reasonable at an eatery about 100 meters away,

Desventajas: Nothing

Ventajas: The onsen on the rooftop was rather special and we were able to have half an hour free use in the evening just me and my partner. The staff were friendly but unfortunately they didn't speak any English and our Japanese is very limited so communication was not easy. The Japanese style room was quite spacious and they made up our futon beds each night when we were out for dinner. A nice touch was that they provided a couple of wrapped cakes with the green tea. The room had a toilet attached but we had to use shared showers which was not a problem as the place was not that busy. The ryokan is on a busy road with no on site parking so we had to give the car keys to a staff member who then drove it to an unknown location but that was not a problem as whenever we needed to use it he was there to collect it for us.

Desventajas: First of all I must stress that this ryokan is not located in Unzen National Park. It is located at a place called Obama which is by the sea and Unzen National Park is a half hour drive up into the mountains with its hiking trails and boiling mineral hot springs. The description mountain view for our room was a bit misleading as you could not see out of the windows and had to open them which was not feasible due to the sweltering heat. The view was a rooftop and then greenery. The best rooms had a sea view. The fridge in our room was full of drinks which were expensive and meant that we had difficulty using it for our own stuff. Breakfast and dinner was expensive so we went out to eat but we could not find that many decent restaurants.

Ventajas: Nice to have sea view rooms, staffs are friendly. Good location, only few minutes walking distance to foot hot SPA 105, also supermarket is within 10 minutes walking distance. The restaurant at first floor is nice and price is very reasonable.

Desventajas: Honestly, the hotel needs to be remodeled. Especially the Hot spring building.

Ventajas: Proximity to the bus station and many places in the town Friendly staffs

Desventajas: No shower facility in the cheaper room hence need to utilize the public bath on the connected building on the side

Ventajas: Good location. Staff at reception was very friendly and accommodating.

Desventajas: Public onsen definitely needs upgrading. It was old and looked dirty, deters one from wanting to soak.

Ventajas: room is big and clean,good view to the sea

Desventajas: Hotel only have japanese sign

Ventajas: Location was perfect Room had a sea view Spacious room and comfortable bed

Desventajas: NONE, unless I only say that they charged 500¥ for parking fee kkk (usually parking is free for hotel guests, right?)

Ventajas: Breakfast was nice.

Ventajas: The owner and staffs are super friendly and service is excellent. They have good onsen and also you can have a 50 minutes of onsen bath on your own on the roof top which have a good sea view. The breakfast is excellent. Very comfortable and clean room. I really enjoyed the stay

Desventajas: Nil

Ventajas: Location was so great in the center of the Hot Spring place just a minute walk to restrants, drinking places and Sun Set view point park with free hot spring steam cooking oven!

Desventajas: Not traditional but just old facilities. Although fair and suficient for stay without meals.

Ventajas: Right on waterfront with parking. Quiet. Large room. Absolutely satisfactory.

Ventajas: I liked their kindness for serving non-seafood breakfast. They also have colourful & lovelier yukata(s) for ladies only. Otherwise, staffs are extremely kind and welcoming for quests.

Desventajas: Bathroom in the room is extremely old and small. I just couldn’t feel like taking a shower or bath in the room. Additionally, electrical plugs are not enough or visible in the room.

Ventajas: Near to Mount Unzen, with onsen.

Desventajas: Old. Bathroom doesn’t have hot water, they probably want everyone to bath at the onsen area. Also, they don’t have non smoking room. Onsen charges are mandatory and separate from room charge.

Ventajas: Huge japanese style apartment,outdoor onsen that we had to ourselves!

Desventajas: The wet and stormy weather!

Ventajas: Easy to find, the onsen was nice and views on the green area relaxing. Comfortable rooms.

Desventajas: The hotel has huge communal space but it seems that days of splendour are past and now seriously lack mainteinance. Rain drops from the ceiling on the way to the onsen.

Ventajas: Even the building is 100 + years old. It is still well maintained internally and clean. Food is good.

Desventajas: External building is looking old.

Ventajas: Pleasant hotel stay at Unzen with good service attitude from the staff.

Desventajas: Rooms and facilities were bit old - a refresher would have been nice.

Desventajas: the bedding smelled

Ventajas: This Ryokan offers everything you would expect from a Onsen hotel. Nice, traditional rooms. (Mine had a private bath, which I enjoyed a lot.) Public bathes are also good. Big and tasty dinner and breakfast sets. It's very close to the bus station and therefore has good connection to Isahaya and Shimabara. The staff is extremely friendly. Additionally, the house is full of calligraphies - I wish I could have looked into the other guest rooms.

Desventajas: For me not a negative point, but you should know that everything in Unzen feels like it has seen better days.