Desventajas: The bed in our room faced the window which faced directly into the apartments next door. Little privacy because of that
Ventajas: The beds were awesome!
Desventajas: not really
Ventajas: The building and room we're actually pretty nice. Somehow we lost power in our room and one third of the hotel. They did not handle this situation well at all. However, They did eventually credit us for that night's stay
Ventajas: Valet parking available.
Desventajas: Night staff was not at all friendly when we bought items from the snack shop.
Ventajas: Location. Comfy beds
Desventajas: There were no cups in the room. Nothing in the room about nearby restaurants, etc an
Ventajas: Convenient to the excel energy center & downtown activities the day of the game.
Desventajas: Clean room, friendly staff, hot shower. The only thing sub par was the breakfast area was descended on by everyone at once so most items had to be waited for. (We could have gotten up earlier and probably not experienced any issues though.)
Ventajas: The location was great and the staff was exceptionally nice and accommodating.
Desventajas: The parking situation. The only parking is Valet at $27.00 a day--no ramp at the hotel. You have to park across the street at Holiday Inn or in an open lot.
Ventajas: Excellent hotel. All around great. The location was perfect, pillows were heavenly. The black out shades let me sleep in! Super clean, quiet, and decorated perfectly. I will absolutely stay here agiain, hopefully soon!
Ventajas: Close to Xcel
Desventajas: No bar/restaurant. Valet only parking. Awkward bathroom door
Ventajas: incredibly comfortable beds
Desventajas: no ATM in the lobby
Desventajas: The hotel only has valet service and it didn't work as promised. The morning we left it took over an hour and 20 minutes to get our car our out of the valet service (far beyond the 20 minutes they promised when we called down).
Ventajas: I absolutely loved this place, The staff were very friendly, my hotel room was neat and clean. I would definitely stay here again. Hyatt downtown St. Paul is on the top of the list. Would recommend to anyone.
Ventajas: Excellent decor, very clean and great service!
Ventajas: The St Paul is a wonderful hotel experience. Every detail has been attended to. You won't find a friendlier staff any where and they are very willing to help you out. I thoroughly enjoyed my stay.
Desventajas: I found nothing to complain about.
Ventajas: Central location for the events and activities we attended.
Ventajas: Everything in the hotel is beautiful and tasteful. Our room was great, bed was comfortable, loved the robes.
Desventajas: One of the elevators was out of order, we mostly used the service elevators to get up and down. We were not particularly impressed with the staff. They were adequate, not really cordial. Pokemon players outside at night were creepy.
Ventajas: Very friendly staff. Top-notch accommodations. Excellent location in the heart of St. Paul.
Ventajas: Great location when attending an event at the Excel Center.
Ventajas: Beautifully maintained historic hotel in quiet downtown St Paul. Very clean and quiet rooms
Desventajas: Need a regular fridge and expensive snacks.
Ventajas: Convenience to Wilkins auditorium
Desventajas: It was not as nice as I expected. The room was average. Bedding average hard bed.
Loved noon check-out time. Great dining room (wonderful breakfast!) and bar.
Ventajas: I loved the modern look of the hotel. The bedding was of good quality, which is a huge plus for me! We had a beautiful view of the river from our room. The hotel is about a 10 minute walk to Xcel Energy Centre, which was our destination, so I liked the proximity of the hotel to the venue. Overall I was very happy with my one night stay.
Ventajas: We were given an updated room. While generally nice it was a bit cramped with two queen beds. The staff were friendly overall.
Desventajas: A bit cramped even though it was a updated room. While the staff was generally friendly, getting someone to answer a phone at the front desk and the Valet was slow and frustrating.
Ventajas: Very clean rooms and beds were comfortable. We had a newly renovated room, it was small but very nice with a lovely view of the river. Good location. Staff was helpful.
Desventajas: The cost of the room was more than I'd ever paid. I was also under the impression that the parking fee was included in the price of the room, which was not the case.
Ventajas: The room - spacious with nice TV, and love the hardwood floors
The lobby area - beautiful architecture, comfy chairs
Desventajas: The staff - not very helpful, couldn't suggest places to go eat other than "go to Minneapolis - there's nothing good here"
Shower - very small
Location - granted it was a Thursday, but the hotel felt dead and there was no one at the bar, so staff from the front desk would walk over to the bar to serve people as they came up, and when we finally tried to go out every place nearby was closed or practically empty
Ventajas: Updated room
Free coffee and water
Desventajas: Parking not included
Ventajas: Charming Hotel!
Beautiful, romantic atmosphere. Multiple lounges with plenty of space to hang out. I had a king delux, with 2 beds, and 2 bathrooms! The beds were really comfortable, and the full kitchenette was much appreciated.The gym and pool were top notch (St Paul Athletic club) The free breakfast was great. Location is 4 blocks to Excel center or Science museum.
Desventajas: The window blinds were not enough to fully darken the room, I would have appreciated curtins too.
Ventajas: The old world feel about the place. Attentive staff. Exercise facilities. Reasonable cost.
Ventajas: I love the fact that you use an actual key to get in your room. I love how classy it is yet simple and humble. The view of downtown St Paul is amazing. you are right outside of the lightrail which is very convenient if ur flying or taking the bus. oh yeah and the man I brought. That was the best part!
Desventajas: The free breakfast was free for a reason. soft boiled eggs or boiled. The waffle tasted old. fruit was frozen and not fresh. So as it thawed it wilted.
Ventajas: Habitación renovada
Café y agua gratis
Ventajas: Good location. Good breakfast. Nice pool. Complimentary happy hour.
Desventajas: Hot tub wasn't hot, even for bathtub standards. Our room was next to the elevators and it was loud because of the flimsy glass doors. Parking is $15 per vehicle per night which is a huge ripoff. Wifi isn't free either.
Ventajas: I like that there are water features, glass evelators, lots of plants, and a nice dining area. Also there is a nice workout room.
Desventajas: Issues checking in
Ventajas: Needed to be close to the hospital. Daughter was very ill. Didn't know how long we needed to stay. The staff went out of their way to accommodate our needs. Would recommend this establishment. Comfortable, clean rooms. Laundry available. Food was excellent. Thank you!
Ventajas: Once you check in, you may not want to leave until check out.
Everything under one roof is provided.
We were greeted in a friendly manner. Very nice atmosphere in the lobby and center courtyard.
While a free shuttle was advertised, it had been booked by a whole company for 2 hours in the early morning. a little frustrating, but the staff did suggest alternate transportation (Uber) and that did get me to where I needed to go.
The opportunity to eat a complimentary light snack and beverage was appreciated after the stressful I94 drive
Corky's Pub was good food at a fair price, fast and efficient wait staff.
Made to Order breakfast was wonderful from 6-9 am!
Desventajas: PARKING $$$
While absolutely no fault of the hotel, the construction mess around the Capitol is very stressful. People drive too fast and a bit rudely. Be prepared and drive attentively.
Not enough parking, It is quite expensive to park around this area.$15/day in the hotel lot for registered guests. Arrive early to get a spot.
Ventajas: We liked that it's close to the freeway -- easy on, easy off. And we really loved the breakfast in the morning -- so much better than a hotel's standard continental breakfast. Was a beautiful, luxurious little getaway for our little family (2 adults and a little baby).
Ventajas: We like to stay at the Embassy because we like the made to order breakfast and the managers reception. The rooms are large and comfortable. We will return next year!
Desventajas: My only complaint is that they give you only one wash cloth.
Ventajas: Staff was great. Rooms were very nice. Breakfast was great too. Great value.
Ventajas: Very nice hotel, large rooms, fantastic included breakfast. The only downside was the highway traffic noise, which was inescapable. Request a room that doesn't face the freeway.
Desventajas: Problemas de registro
Ventajas: Necesitamos estar cerca del hospital. Mi hija estaba muy enferma. No sé cuánto tiempo necesitamos para alojarse. El personal hizo todo lo posible para satisfacer nuestras necesidades. Recomiendo este establecimiento. Habitaciones cómodas y limpias. Servicio de lavandería disponible. La comida era excelente. Gracias!
Ventajas: Nos gustó que estaba cerca de la autopista. Y realmente nos encantó el desayuno en la mañana- mucho mejor que el desayuno continental estándar del hotel. Era una hermosa, lujosa escapada poco para nuestra familia (2 adultos y un pequeño bebé).
Ventajas: The staff was very nice and helpful. Our stay was well worth it in many ways.
Desventajas: The pool was chilly!!! and the floor in the pool area, slippery!
Desventajas: At 9:40 am we were woken up to a loud noise from the room below us. We went down stairs and they said that they were doing some improvements in the that room. They were using tools such as drills. They apologized. Made our morning challenging.
Ventajas: I liked how spacious the room was, the free breakfast, and the parking was close to the entrance
Desventajas: I didn't like that the room that I booked (King), wasn't what I received (Double Queen), The room was smoke free, but smelt like smoke as soon as you entered, and the room was so warm and had no way to control the heat other than 2 other temperatures. This was good for a one night stay, for which we used the room to get ready for a concert and sleep
Ventajas: Interearing, historic building with really cool design. Very unique. Comfortable beds. Free parking. Free breakfast was decent. Had all the amenities I was looking for (pool/hot tub, business center). Decent location, depending on your needs.
Desventajas: The main problem, and for me this was a big problem, was security. Our room was located right next to an exterior door in the very back corner of the hotel, which opens up to the back parking lot. We noticed right away that the lock was broke and so anyone could enter without needing a key card. This wouldn't have been a huge problem accept the door to our room did not shut and lock without pulling it tightly closed behind us. We also noticed this right away and made sure it was locked any time we left. The room cleaners, however, did not. After a day out we returned (through the unlocked exterior door) and could see right as we walked in that our hotel room door was noticeably ajar. We went in and made sure that none of our belongings were missing and that no weirdos were hiding in the closet, and very luckily everything was fine. The worst part was that the lady at the front desk, although very nice and smiley, seemed completely oblivious to the situation they put us in. When I told her about the broken lock on the exterior door she seemed shocked, then later went on to tell me that she actually ordered a new lock earlier that day. Call me crazy but one thing I really expect out of a hotel is at least a little bit of security and safety. I can't help but wonder what they would have done if anything had been stolen from our room. At any rate, if you're staying in room 118, make sure that all the staff know they need to take extra care to make sure your door is locked, or at least closed all the way.
Ventajas: Good location for my needs. Very friendly staff. Clean room.
Desventajas: Music in the courtyard area should be reduced or turned off at night.
Ventajas: Great location, nice staff, clean, easy parking.
Desventajas: Construction going on in the room next to us was very disruptive in the early morning
Nothing said it was under construction
Hotel stated it had a restaurant in the hotel, but that was under construction and closed when we were there.
Ventajas: Staff provided exceptional customer service. Will stay again.
Ventajas: Front desk and housekeeping staff were friendly. Shuttle service was nice & friendly the first night we used it. We biked & walked the rest of our stay bc it was so close. Room was clean, bed & pillows comfortable. Room size was adequate (bathroom small for two people). A mid-range motel & you pay for location.
Desventajas: No continental breakfast or late night eats. We sat down at the restaurant for drinks and the bartender wouldn't serve us table side, only at the bar, so we left. No menu in the rooms for the restaurant. We ordered Pizza Luce instead, which was quite good. Lots of road noise from the interstate, fyi.
Ventajas: Proximity to Xcel center. Free shuttle to downtown.
Desventajas: Very dated decor throughout hotel and in the room. Bathroom was very small and made me feel like a giant while taking a shower. The entire place seems extreme old, outdated and not well maintained. Pool area was dirty, the showers did not work and there was a lot of dust on top of the faded, threadbare umbrellas at the tables surrounding the pool. I will absolutely try another hotel before staying here again.
Ventajas: The room was Very nice and Comfortable. The attached bar/restaurant was very nice as well.
Desventajas: Overcrowded parking, hallways smelled like cigarettes and pot, shower sucked, lots of scarey people in and out of the building. Not a place to take kids
Desventajas: Dirty, loud and poor front desk service
Ventajas: Close to travel and employees were really nice at front desk. The bar on the corner had an Asian lady who was super sweet and down to earth.
Desventajas: There was a fight in the middle of the night outside my room. I look out the window, it was the front desk employee and two guys. 3am in the morning. My key card also had to be given to the desk every morning because it didn't work.
Ventajas: Didn't like anything
Desventajas: Was in a not so desirable location. And very old and run down facility.
Desventajas: Sucio, ruidoso y pobre servicio de recepción
Desventajas: No fridge or microwave. Several people that booked and paid on a travel site got double charged when they checked in. Getting refund was difficult
Desventajas: Terrible, filthy, gross and loud. Crackdealers live there and sell from there.
Desventajas: Staff was rude. The non-smoking room stunk of smoke, the carpet was beyond filthy, what appeared to be major blood stains on sheets and pillows, toilet had not been cleaned, three of the light bulbs were missing.
Desventajas: The receptionists were rude. When we got there, they didn't even talk to us. They had unfriendly faces talking to us after we had to wait there for awhile.
Ventajas: Location and price from booking online
Desventajas: Beds uncomfortable... Burn marks on both comforters from cigarettes even tho we were in a nonsmoking room and it stunk. The air conditioner didnt work and it was 90 degrees outside . Could here lots of noise from other people
Ventajas: what i like about it is its close to my family's and friends
Desventajas: what i didn't like is the mattress was not comfortable, the blanket has
hole in it, old tv, the screen out the window was broken and it is not safe when I have small kids and its on the first floor please fix all these things and i will rate is a 5 star and they didnt serve breakfast, I would not stay at this Motel anymore unless they fix everything that i had mention above
Ventajas: Continental breakfast
Desventajas: First room we got hadn't even been cleaned, second room smelled musty and had large stains all over the carpet. There were also many families that lived in the hotel and walked around yelling down the halls at all hours.
Desventajas: Terrible, Asqueroso, asqueroso y fuerte. Crackdealers viven allí y vender desde allí.
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