Valoración de los viajeros
2.0
Staff rude and not helpful. Made no effort to resolve problem. Willing to leave hanging two eighty year olds out of town on a technicalityOpinión del 19 jul 2023
opinión de![kayak]()
10.0
Very easyOpinión del 15 jul 2023
opinión de![kayak]()
2.0
I was charged 77 bucks for a more expensive vehicle when they ran out of the model I had already paid for. I then waited for 1.5 hours for them to provide me with the car.Opinión del 5 jul 2023
opinión de![kayak]()
2.0
Car start with problems in the border with Canada. I called roadside assistance. Start a claim, call get disconnected. I've to go all the way back to USA the closest location for a rental exchange. They said nothing was on file. I tried to call roadside again. No luck. I've to cameback to my city. For my good luck nothing else happenedOpinión del 6 abr 2023
opinión de![kayak]()
8.0
All was good.Opinión del 8 feb 2023
opinión de![kayak]()
2.0
People at desk are not great. Tried to mislead with upgrade charges. They also made me wait 30 minutes to get the car when no one else was in line.Opinión del 23 jun 2022
opinión de![kayak]()
8.0
The check in line for dollar was much shorter and moved quicker than the budget line so that was nice. But then we were sent to a spot with no car, then directed to a car with no keys, third car had a dead battery. Fourth car brought up for us by a very friendly hertz employee. Checkout was easy. I left the car. No one was around. I assume I left it in the right spot.Opinión del 25 abr 2022
opinión de![kayak]()
2.0
The gate staff at check-out were good. On a critical note, I was cheated two different ways. First, they gave me the car at 7/8 tank of gas, I returned it with the same, and they charged me $9.99/gal. to top off the tank. Second, they charged me $4.00 for an upgrade I didn't request. It has been beyond difficult trying to resolve these overcharges, they basically are happy to overcharge me but unwilling to make up for it in an honest manner. Very frustrating, and I don't like being robbed.Opinión del 5 abr 2022
opinión de![kayak]()
2.0
The lady on the pick up counter was misleading and I ended up paying more money while renting in the name of vehicle upgrade, However I got the same vehicle which I rented online. At the end they just want to milk us.Opinión del 1 mar 2022
opinión de![kayak]()
10.0
Great car friendly efficient staffOpinión del 20 sept 2021
opinión de![kayak]()
3.9
My husband picked up the car in Cleveland and we dropped it off in New York. We had to drive with the windows down the whole time because it smelled so bad inside from smoke. I have no idea what someone did in there because it wasn't a mild old smell. It was so bad that our clothing smelled like we had been smoking when we got out of the car. It was the worst part of the trip.Opinión del 19 ago 2021
opinión de![kayak]()
2.0
Ventajas:Not a thing, they changed my reservation and put up a hell of a fight to refund.Desventajas:They could have not changed my reservation and then refuse to give me a refund. They are a bait and switch sham of an operation. Directly to Avis.com saved money, got a better car and no hassle with extended hours. Dollar and kayak can pound sand!Opinión del 26 jun 2021
opinión de![kayak]()
