Grupotel Macarella Suites & Spa

Food: quality, variety, very tasty. Every different varieties if meats, fishes, cheeses. deserts, fruits. Staff : very welcoming and prompt to assist.. Swimming pool good size and very clean.

There was a Spa. Could not use it because there was no possibility to leave small kids somewhere and there was no baby sitter, no kids club.

Lovely to have both an indoor and outdoor pool. Lovely that my elderly mother had easy access to both these pools. The sauna and steam rooms were lovely too and the gym adequate for my needs. The buffet breakfast was very good, with lots of choice. The receptionist and cleaning staff were friendly and helpful. It was 'nice' (despite all the news on Brexit) to have BBC and ITV channels on your TV in our room. The bedroom was spacious and the living area spacious too. The bathroom was well equipped with both a bath and separate shower. The water pressure was very good. WI-FI connection was generally good; although it did go off occasionally. The hotel is only 5 minutes walk from the beach and marina where restaurants and bars could be found. There is a bus stop right next to the hotel with buses into Ciutadella, the journey takes about 20 minutes.

The corridors are a little dated, possibly clean or change the carpets. The restaurant space wasn't very intimate for an evening meal, blight lights and open plan.

IT was exceptional. Everything, from suite, breakfast, spa zone. Reception friendly, hauskeeping also, and the waiters quick and very very friendly!

Friendly staff, good sized rooms. Attention to detail.

The room was very large and clean. Location was really good, and the hotel was calm. There was information about food allergens at breakfast. The swimming pool was amazong, and the spa was also great. Staff was kind and helpful - I always had gluten free bread prepared when I arrived at breakfast! There was free local parking.

The breakfast had great variety, but quality was not incredible... Toilet facilities such as soap were not replaced, which we were actually expecting. The mattress felt a bit uncomfortable after a few nights. Overall, it was a very nice place, but a bit too expensive for the offer.

Room very good. Liked the seperate lounge area. Staff very polite. Young lady changed our pick up time as it was far too early which was great as we still had plenty of time at airport.

Didn't like that there was no one there to help with our suitcase. I'm 67 and my daughter has poorly hands so this was hard as we were at far end of the building. There was an easier way we found out a few days later but this was not communicated to us when we arrived. It was a struggle for us. I did ask do you have anyone that could help us with our case and not a sharp NO