|Distancia al centro||0,5 km|
|Valoración de la ubicación||8,6|
|Aeropuerto más cercano||Milán Bérgamo-Orio al Serio|
|Distancia al aeropuerto||38,6 km|
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Only the way the architect build the hotel. He used windows and the surroundings very well. The wines also were good but the restaurant staff did not understand very well our requests from the beginning. Not to forget about the fireplace from the restaurant and the girl from the spa reception which was the only one rising to our expectations and she really tried and she was all a smile!
First the cleanning. There were huge problems with this. We even found an old slipper under the bed that was not ours! Arround the shower there are some deposits of dirt. The bathtube, a great bathtube, very well positioned, was not cleaned by the cleaning stuff. More over, after I requested to be cleaned and had a discussion with the manager they send the cleaning lady in our sleeping hours and she cleaned the bathroom while we were in bed!!! Second of all, the breakfast was so poor that we had to request almost everything! No cheese, no meat, no eggs. Only some sweets. After the discussion with the manager the put a plate with a few pieces of one kind of chese and two kind of prosciuto. Again... no veggies, no other possibilities and no eggs. We had to ask. Third... in the afternoon I tried to take a liquor in the bar and after the girl from the bar gaved me the liquor she started to sweep with the broom rising clouds of dust! Over all... it seems that a great location is operated by a not qualified team of people which is a real shame because the hotel was build in a great way and it has great views and surroundings. There is more... they charged us a few hundreds euros more which not even today were reimbursed, they did not have the courtain at the balcony door which was cut or braked, so we had to go in the bathroom to change and in the evening we had to accept that all the castelans could see in our room; they did not had a fair price: they charged for 5 stars but they make us feel as we stayed in a 2 - 3 stars hotel. At the end, I have to be fair and recognise that they gaved us a discount in the price of one dinner. This did not changed our feelings and we still feel ripped off.
professional and helpful staff
There is nothing that we didn't like
Very good pool area, nice and clean rooms, good breakfast. Had an amazing stay here.
Elegant and nice hotel. Suite super beautiful! Staff very friendly and welcoming. Clean and amazing breakfast.
Being high season time room's price was excessive.
Acerca del hotel
Si decides alojarte en Hotel Milano Alpen Resort de Castione della Presolana, estarás en la montaña y a menos de 15 minutos en coche de Valle de Camonica y Estación de esquí Presolana-Monte Pora. Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Castione della Presolana? En este hotel tienes a tu disposición 230 metros cuadrados de espacio con zona para conferencias. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento con asistencia gratuito.
based on 518 reviews
- Menú excelente
- Bienvenida magnífica
- Habitaciones amplias
- Servicio profesional
Las políticas pueden variar según el tipo de habitación y proveedor.
Opiniones sobre Hotel Milano Alpen Resort
Lugares de interés más populares
- Presolana Monte Pora 1,3 km
|Milán Bérgamo-Orio al Serio||38,6 km|
|S. Giacomo Di Teglio||26,8 km|
|Teglio Tresenda-apr.-teglio||27,1 km|