Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville

It was a comfy bed and quiet in the room

I was asked twice to leave a credit card despite stating that I'd pre-paid with booking.com and would pay for extras like room service on the spot. I found it annoying when after ringing for room service, someone rang my room to ask for my credit card to be left for the second time when I had already said I'd pay on the spot and not at check out. I felt like I was being hassled to pay and it spoilt my time there, the person who rang was patronising to me and even though I speak French asked me if it would be easier to speak in English. On check out, I asked if I could fill up my water bottle, the guy on reception said normally no but did it reluctantly, passing me back a drenched bottle with the lid not fastened - trying to make a point. I know it's a basic hotel and extras aren't to be expected, but when you pay 90 euros for a room and you can't even get a water bottle filled with tap water, it's taking the p*ss to be honest.