Heathlands Hotel Bournemouth

Good value for money

Very cold in public areas eg dining room and ballroom

I liked it , it was very spacious, had an extra bed so was nice. One receptionist she was soooo lovely!! She had such a nice smile

the next morning I went back to get something I had left they assured me that I didn’t leave it and so on and then they said I am black listed from the hotel Due to the room being a ‘mess’ however I gave the room key to a friend for her birthday before check out I came back to the room at 9:30 to drop her home the room was left decently the only things that was messy was ‘ the beds were not made but only had half the cover off due to her sleeping on top of the beds and towels In the bathroom where used and packed on the side. So the room was a ‘ state ‘ apparently but the cleaners the next day are supposed to change everything are they not ? So why am I black listed for a job I do not need to do , they were going to charge me 35 pounds for nothing ! But due to me not staying there they didn’t , cleaners are supposed to changes The bed sheets, covers , towels , cups and that’s all and the only thing that was touched was the bed and towels, so this hotel I am Not so keen on, nice rooms that’s all.