Hostal Oliveta

THIS HOSTEL IS NOT SAFE! A STRANGER OPENED MY ROOM AT NIGHT WITH HIS OWN KEY WHILE I WAS ASLEEP! We were 2 people booked the double room for 3 nights. The first night when we arrived the owner gave us 2 card that open common doors of the hostel and only 1 key that opens our room, he didn’t explain why he can’t give us the key at that moment but suggested to us to give is the second key at the next day. Which was already suspicious. The second night when I was asleep around 5 am a stranger male opened the door of my room with his own key and told me that he booked this room and he didn’t understand anything. Please take note to the fact that someone else had the key from my room during more then 24 hours since I moved in and no one from hostel staff didn’t informed me about this while they were totally aware of it. As a woman I was very frustrated about the fact that a stranger male person came inside WITH HIS OWN KEY while I was in my bed! I was very scared after the incident and couldn’t sleep after that and either leave the room until my partner came here. I had no guarantee that no one enter my room while I am not there. Instead of enjoying my vacation I had to stay in the room watching over my stuff. In the morning I requested 3 nights refund and a free stay for 2 more days that could cover my stress recover and my moral damage. I got denied on my request, as you can understand they didn't give us any money back. The owner whose name was Oscar just showed us that he couldn't care less, that was very disrespectful. Be careful people, this incident should not be ignored!