Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: our agent is just fantastic, not only he rented out the car but also covered the insurance for any body damage
Opinión de
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10,0
Great vehicle ...
Ventajas: Price was phenomenal... service good ... free upgrade !!
Opinión de
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2,0
Desventajas: Extremely bad experience at this location. The car we rented was not ready and the location wanted to charge me $40 more for what was available. The guy behind the counter should never have a customer facing job as he was rude and had no desire to help. All they wanted to do was to get us into the car that was $40 more per day,
Opinión de
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4,4
Long wait, slow computers for check in and check out, car trouble.
Ventajas: Good sized car for intermediate.
Desventajas: From first day there was trouble light in dashboard for low tire pressure. However, when I checked tire pressure it was ok. Braking at high speeds, car started to shimmy and shake, it seemed unsafe on highway. Check in and check out was very slow. Very congested entry for return, navigating an alley where cars were double parked. Twice car would not start, but after adjusting the gear shifter it worked. No floor mats.
Opinión de
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2,0
No vehicle available
Ventajas: Nothing service was poor no one answers the phones
Desventajas: On the day of my rental i called just to make sure i can go pick up my vehicle. I was told they did not have anything available for me despite booking more then 30 days prior to my trip I was asked to upgrade and pay more i was not happy i had to cancel and go to Enterprise rent a car instead which was such a smooth transaction
Opinión de
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5,6
won't be going back
Ventajas: value
Desventajas: car was not clean. they had no car wash. lot was full no parking was available. entrance was at the alley at the back of the small lot.
Opinión de
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2,0
Desventajas: I rented a mini van 4 weeks prior to trip. I showed up and had to wait over an hour for a staff member. Once I finally made it to the counter I was told they did not have a van for me. I was then told I would have to upgrade and was charged for the upgrade. I will never rent from Hertz
Opinión de
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6,4
No proper car maintenance
Ventajas: car was fine. inside was clean. pickup and dropoff was easy. price was better than competitors.
Desventajas: Everything was great until a notification popped up on dash about low inverter coolant. called company and was told to take car in and get replacement. You cant buy this stuff at an auto shop so i had no choice but to take it in. had to take a couple hours out of my day to get this done so it was a lil annoying. Also, company refused to grant discount. I didnt get full prive service so i dnt think i should have been obligated to pay full price. Its not my fault that ur employees dnt do their jobs and properly check cars for all fluid levels. Again evrything was fine and i was very happy with service until this happened..
Opinión de
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10,0
VERY FRIENDLY STAFF
Ventajas: Staff were s helpful and friendly
Opinión de
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4,8
Ventajas: Easy and comfort to make the reservation on line
Desventajas: The prices is a fraud! I have a receipt for 294$ but Herts charge me for 577$ because they said that their computer doesn't show my price. How can it possible?? I am not going to let it go and I will sue Kayak and Herts for this fraud.
Opinión de
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10,0
Gran vehículo...
Ventajas: Precio fue fenomenal... buen servicio... mejora gratuita!!
Opinión de
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5,6
No vamos a volver
Ventajas: Relación calidad-precio
Desventajas: El coche no estaba limpio. no tenían lavadero de coches. No había aparcamiento, sin plazas disponibles. La entrada estaba en un callejón en la parte trasera del aparcamiento
Opinión de
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10,0
Ventajas: our agent is just fantastic, not only he rented out the car but also covered the insurance for any body damage
Opinión de
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10,0
Great vehicle ...
Ventajas: Price was phenomenal... service good ... free upgrade !!
Opinión de
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10,0
VERY FRIENDLY STAFF
Ventajas: Staff were s helpful and friendly
Opinión de
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10,0
Gran vehículo...
Ventajas: Precio fue fenomenal... buen servicio... mejora gratuita!!
Opinión de
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2,0
Desventajas: Extremely bad experience at this location. The car we rented was not ready and the location wanted to charge me $40 more for what was available. The guy behind the counter should never have a customer facing job as he was rude and had no desire to help. All they wanted to do was to get us into the car that was $40 more per day,
Opinión de
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4,4
Long wait, slow computers for check in and check out, car trouble.
Ventajas: Good sized car for intermediate.
Desventajas: From first day there was trouble light in dashboard for low tire pressure. However, when I checked tire pressure it was ok. Braking at high speeds, car started to shimmy and shake, it seemed unsafe on highway. Check in and check out was very slow. Very congested entry for return, navigating an alley where cars were double parked. Twice car would not start, but after adjusting the gear shifter it worked. No floor mats.
Opinión de
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2,0
No vehicle available
Ventajas: Nothing service was poor no one answers the phones
Desventajas: On the day of my rental i called just to make sure i can go pick up my vehicle. I was told they did not have anything available for me despite booking more then 30 days prior to my trip I was asked to upgrade and pay more i was not happy i had to cancel and go to Enterprise rent a car instead which was such a smooth transaction
Opinión de
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5,6
won't be going back
Ventajas: value
Desventajas: car was not clean. they had no car wash. lot was full no parking was available. entrance was at the alley at the back of the small lot.
Opinión de
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2,0
Desventajas: I rented a mini van 4 weeks prior to trip. I showed up and had to wait over an hour for a staff member. Once I finally made it to the counter I was told they did not have a van for me. I was then told I would have to upgrade and was charged for the upgrade. I will never rent from Hertz
Opinión de
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6,4
No proper car maintenance
Ventajas: car was fine. inside was clean. pickup and dropoff was easy. price was better than competitors.
Desventajas: Everything was great until a notification popped up on dash about low inverter coolant. called company and was told to take car in and get replacement. You cant buy this stuff at an auto shop so i had no choice but to take it in. had to take a couple hours out of my day to get this done so it was a lil annoying. Also, company refused to grant discount. I didnt get full prive service so i dnt think i should have been obligated to pay full price. Its not my fault that ur employees dnt do their jobs and properly check cars for all fluid levels. Again evrything was fine and i was very happy with service until this happened..
Opinión de
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4,8
Ventajas: Easy and comfort to make the reservation on line
Desventajas: The prices is a fraud! I have a receipt for 294$ but Herts charge me for 577$ because they said that their computer doesn't show my price. How can it possible?? I am not going to let it go and I will sue Kayak and Herts for this fraud.
Opinión de
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5,6
No vamos a volver
Ventajas: Relación calidad-precio
Desventajas: El coche no estaba limpio. no tenían lavadero de coches. No había aparcamiento, sin plazas disponibles. La entrada estaba en un callejón en la parte trasera del aparcamiento
Opinión de
