Opiniones recientes
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- Neutrales
- Negativas
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10,0
Ventajas: Friendly staff.
Desventajas: Better disclosure regarding required coverage. Would have also rented a vehicle with more horse power given that I explored way outside of the city.
Opinión de
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6,8
Ventajas: Yes that was Exelent.
Desventajas: They are mot honest when I book my rental I purchased car insurance through the booking company and when I got there 10 pm they tell me that I have to purchase car insurance through theme cause they do not accept car insurance through third-party and that was 40 dollars a day plus the rental and they also wanted me to leave a $1000 refundable deposit. So finally at 11 pm I decided to go with a much smaller car and still had to pay 45 dollars a day everything included and I lost the $176 I had allready pay for insurance so they suck as a company. Service was Exelent and when I expressed my disappointment I was tall I wasn't the only one that they allways have problems with people about their insurance policy on their rentals. So never again I will be booking a rental.
Opinión de
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8,4
Ventajas: The staff was very friendly, but the person that checked us in was not very accomodating with our needs. I fee that we were over charged for the type of car we got.
Desventajas: For the price of the upgrade we paid for, I feel that it should of have been a nicer car.
Opinión de
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2,0
Desventajas: Insisted that we had to take Insurance through them that 3rd party did not work and would not cover anything.
Opinión de
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3,6
Ventajas: I shuttle service from and to the airport.
Desventajas: I had to pay more on mandatory car insurance than the rental rate plus taxes and all other fees combine together. Baby car seat and car was full of ants which where under the cushion, my baby was bitten before we noticed. The truck also made a noice that was not normal, are maintenance done on them?
Opinión de
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3,6
Desventajas: The rental service not being so greedy
Opinión de
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10,0
Detailed
Ventajas: Well detailed, just tell that there is a subject to $1,000.00 to be hold then returned. Lower the cost of insurance.
Opinión de
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10,0
Ventajas: Excellent job
Opinión de
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10,0
Ventajas: The car was very comfortable and the service was excellent
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Love the save of the gas
Desventajas: That they should have insurance bumper to bumper
Opinión de
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2,0
Desventajas: The day was supposed take the car they wasn’t even open bad service and irresponsible company!
Opinión de
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2,0
Ventajas: N/A
Desventajas: Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.
Opinión de
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10,0
Ventajas: Friendly staff.
Desventajas: Better disclosure regarding required coverage. Would have also rented a vehicle with more horse power given that I explored way outside of the city.
Opinión de
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10,0
Detailed
Ventajas: Well detailed, just tell that there is a subject to $1,000.00 to be hold then returned. Lower the cost of insurance.
Opinión de
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10,0
Ventajas: Excellent job
Opinión de
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10,0
Ventajas: The car was very comfortable and the service was excellent
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Love the save of the gas
Desventajas: That they should have insurance bumper to bumper
Opinión de
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6,8
Ventajas: Yes that was Exelent.
Desventajas: They are mot honest when I book my rental I purchased car insurance through the booking company and when I got there 10 pm they tell me that I have to purchase car insurance through theme cause they do not accept car insurance through third-party and that was 40 dollars a day plus the rental and they also wanted me to leave a $1000 refundable deposit. So finally at 11 pm I decided to go with a much smaller car and still had to pay 45 dollars a day everything included and I lost the $176 I had allready pay for insurance so they suck as a company. Service was Exelent and when I expressed my disappointment I was tall I wasn't the only one that they allways have problems with people about their insurance policy on their rentals. So never again I will be booking a rental.
Opinión de
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8,4
Ventajas: The staff was very friendly, but the person that checked us in was not very accomodating with our needs. I fee that we were over charged for the type of car we got.
Desventajas: For the price of the upgrade we paid for, I feel that it should of have been a nicer car.
Opinión de
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2,0
Desventajas: Insisted that we had to take Insurance through them that 3rd party did not work and would not cover anything.
Opinión de
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3,6
Ventajas: I shuttle service from and to the airport.
Desventajas: I had to pay more on mandatory car insurance than the rental rate plus taxes and all other fees combine together. Baby car seat and car was full of ants which where under the cushion, my baby was bitten before we noticed. The truck also made a noice that was not normal, are maintenance done on them?
Opinión de
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3,6
Desventajas: The rental service not being so greedy
Opinión de
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2,0
Desventajas: The day was supposed take the car they wasn’t even open bad service and irresponsible company!
Opinión de
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2,0
Ventajas: N/A
Desventajas: Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.
Opinión de
