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9,6
Desventajas: Demasiada cola y tiempo de espera en el aeropuerto para tramitar el papeleo.
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2,0
Worst car rental experience ever
Ventajas: Notthing
Desventajas: We got to Olbia airport with printed confirmation of reservation but Locauto did not have any record of it and could not help. We had to call Cartrawler ourselves and spoke to an agent called Glenn who took no responsibility and said they had the booking at it was a problem in Olbia. Laughing he said he would refund the money and even send an email confirming the refund. This was late July peak season at 10.30 at night when all we could do was go round all the desks begging someone to let us have a car. We had two children with us who were getting more upset, tired and hungry as the nightmare continiued. We ended up with no option but paying 700e for a sub standard car we had problems with from a dreadful local company called Smeralda Express. All in all absolute nightmare
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