Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: Terrible! I didn't get a car!
Desventajas: It would be better to say at once you don't guarantee a car for a customer!
Opinión de
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2,0
Ventajas: Nothing
Desventajas: The staff were insane and rude as could be. Demanding I return the vehicle for no reason at all. Who does that?
Opinión de
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9,2
Desventajas: price lower, bigger engine in car
Opinión de
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5,6
Ventajas: Staff was semi rude and advertising online lied about free pick up to pick up rental.
Desventajas: Customer service
Opinión de
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3,6
Will Never Use Budget Again
Ventajas: Nothing.
Desventajas: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
Opinión de
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6,4
Island time
Desventajas: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
Opinión de
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2,0
A mess
Ventajas: I can’t rate this because it was a disappointment
Desventajas: I didn’t like that I reserved a minivan and when I got there they didn’t have any
Opinión de
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6,0
The Nassau Airport location needs more staff. Plan extra time!
Desventajas: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
Opinión de
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10,0
Ventajas: Helpful check-in with Krystanique!
Opinión de
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2,0
Possibly the worst car I ever rented
Ventajas: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Desventajas: Everything
Opinión de
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2,0
Awful experience
Ventajas: Nothing
Desventajas: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
Opinión de
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9,2
Great!
Ventajas: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Desventajas: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
Opinión de
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9,2
Desventajas: price lower, bigger engine in car
Opinión de
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10,0
Ventajas: Helpful check-in with Krystanique!
Opinión de
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9,2
Great!
Ventajas: Great quick service since we had this reserved. Paid what was shown in reservation, with no money down on reservation.
Desventajas: Car we received was a a bit tiny but small cars seemed to be very popular in Nassau.
Opinión de
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2,0
Ventajas: Terrible! I didn't get a car!
Desventajas: It would be better to say at once you don't guarantee a car for a customer!
Opinión de
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2,0
Ventajas: Nothing
Desventajas: The staff were insane and rude as could be. Demanding I return the vehicle for no reason at all. Who does that?
Opinión de
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5,6
Ventajas: Staff was semi rude and advertising online lied about free pick up to pick up rental.
Desventajas: Customer service
Opinión de
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3,6
Will Never Use Budget Again
Ventajas: Nothing.
Desventajas: Staff unfriendly, unprofessional, very slow — car dirty and poorly maintained, overcharging on gas not completely full, etc.
Opinión de
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6,4
Island time
Desventajas: When i arrived at the pick up point I get told they do not have a car at that location & that I now need to go to the airport. After about 40 min back & forth they gave me a different car. On return I was 20min late and I get charged a late fee which supposedly only gets charged after 30min after drop off time
Opinión de
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2,0
A mess
Ventajas: I can’t rate this because it was a disappointment
Desventajas: I didn’t like that I reserved a minivan and when I got there they didn’t have any
Opinión de
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6,0
The Nassau Airport location needs more staff. Plan extra time!
Desventajas: The check-in and check-out process was ridiculously slow. Thankfully, we allowed ourselves enough time at the end so we wouldn't be late for our flight. They either need more staff or need to upgrade their equipment.
Opinión de
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2,0
Possibly the worst car I ever rented
Ventajas: Nothing! Whilst the staff were pleasant the car was a wreck, the seats were torn, the front bumper was bolted on with 4screws, my credit card was charged €400 but when I dropped the car back I was told it would be 7 days before I would get the balance released back to me. The car smelled strongly for the duration, the seats internally were rusted, and based on the pictures I took on receiving the car, it had been in an “altercation” (or several) prior to my renting it. When I collected the car I was told there were some dents on it that they were aware of, however as I checked several dents and scrapes were not documented, I returned to the office and the nice lady came and visually inspected the car with me, then she added several extra pieces of information to the sheet and initialed it. As it was now late we took the car. As we drove around there was a constant rattle from the boot... the only saving grace being we were in New Providence for one whole day (it cost us $12 to fill it so we didn’t travel much partly due to the wreck we had rented. We were very disappointed and doubt we would ever book with budget ever again
Desventajas: Everything
Opinión de
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2,0
Awful experience
Ventajas: Nothing
Desventajas: We arrived and were told the van we booked was unavailable. And, with 6 other people, no other car was available. After putting up a fight, they found a van to give us. It was the WORST. It sounded like it was going to break down every time we started it. The car was absolutely disgusting - dirt and sand everywhere. The seats were torn. The doors could barely be opened. It was an accident waiting to happen. The a/c stopped working during the trip. The representatives at the airport did not care at all. It was an absolutely miserable experience.
Opinión de
