Coches de alquiler en Libertyville

Desventajas: This is a stupid system area one is allowed to reserve a car… And it looks like there is a car to be reserved… But when you make your way, finally, to the rental car location… How often they actually don’t have a car for you, and have never had a car for you. This is totally totally stupid.

Poor customer service

Desventajas: The service was very poor in libertyville. The agent did not try to help Plus out at all when we wanted to upgrade and when we were asking about the second driver fee. The service was so poor that I almost wanted to cancel and was told By the agent to call the 1-800 number because he couldn't cancel the reservation.

Uugghh!!!!

Ventajas: Nothing!!!

Desventajas: I rented the vehicle online a week in advance to get a call 2 days before leaving to be told that the vehicle I wanted to rent was not available at any close location and wanted to give me a full size vehicle which was smaller than what I wanted for the same price, no discount or consideration for the mistake that was made. Need better communication if they are going to offer rentals thru other websites connected to them regarding what is available and what is not!!! Will not be going back here any time soon!!!

Do not recommend this location

Ventajas: Good price

Desventajas: The GUY who was helping Us was so mean and arogant.it was ridiculous.he was yelling at all of the costumers they were at the location at this time.he was unable to answer any of my questions, he told me to call 1800 number so i spend over an hour just to pick up the car

Ventajas: My car would not start at all. Call the emergency # the guy came within 30 min. He also had no idea what was wrong, until he took bolts out of battery n jump start it. Then I told the lady at hertz if I could get some type of discount because of the car trouble. She didn't even care. Just gave me receipt and said have a nice day.