Opiniones recientes
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9,6
Ventajas: staff was very friendly, helpful and accommodating. the first car i was given smelled like smoke and they quickly changed cars and even upgraded my car!
Desventajas: cleaned car after someone smoked in it
Opinión de
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10,0
Ventajas: The staff was so friendly - by far the friendliest, quickest, most thoughtful service I've ever received when renting a car. The weather was bad and the roads were sloppy but the car was great. Really loved the option of using Apple CarPlay as well.
Desventajas: No feedback, honestly. I'd always be ok with paying a little bit less, but I think the value was reasonable for the money.
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10,0
Great
Ventajas: Hassle free
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9,6
Price and days confusion
Ventajas: The process was extremely convenient to drop off and pick up. Car wasn’t what I expected but it worked fine. Price was the best compared to these companies and locations closer to my home
Desventajas: I was charged for a 24 hr rental however the time change wasn’t factored in. So I actually paid for 24 hours but was only allowed to have it 23 hrs i.e. 11 CT to 11 ET was equal to 1 day when in fact it is not. This was important because it was a one way rental that took 21 hours to drive. Also, I was quoted one price and the counter price was different. I was somehow being charged for two days even though it was less than one. The counter agent couldn’t figure out what was going on because all my details are the same. All was correct after a new itinerary search.
Opinión de
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10,0
Great car for a great price
Ventajas: Great deal
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7,2
Ventajas: Gentlemen at drop was very nice and good shuttle service.
Desventajas: Only that there was no manager on duty to resolve the fuel issue as i am getting charged more than i agreed to.
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10,0
Most courteous rental crew ever
Ventajas: Great service
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10,0
Ventajas: everything
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10,0
Ventajas: Fast and friendly check in and out.
Desventajas: Fee for drop off at a different location, not unique to Enterprise
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10,0
Great Experience!
Ventajas: Excellent friendly customer service.
Desventajas: Mistake was made with rental of toll pass but immediate rectification of fees upon return of vehicle
Opinión de
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6,0
Desventajas: I was "upsold" when I got to the counter - paid more than I wanted only to find out that the car I got probably should not have cost me more. I was told that they had "a ton" of these cars and they just wanted to get them out of the lot. The car was a piece of garbage and I will never rent one of them again. So sorry I paid what I did. I trusted that when I "upgraded" to this car, I would get something better - I couldn't have been more wrong,
Opinión de
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6,0
Mdw poor employee services
Ventajas: Employees aren't professionals. They ask stupid questions
Desventajas: Customer service in Chicago midway
Opinión de
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9,6
Ventajas: staff was very friendly, helpful and accommodating. the first car i was given smelled like smoke and they quickly changed cars and even upgraded my car!
Desventajas: cleaned car after someone smoked in it
Opinión de
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10,0
Ventajas: The staff was so friendly - by far the friendliest, quickest, most thoughtful service I've ever received when renting a car. The weather was bad and the roads were sloppy but the car was great. Really loved the option of using Apple CarPlay as well.
Desventajas: No feedback, honestly. I'd always be ok with paying a little bit less, but I think the value was reasonable for the money.
Opinión de
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10,0
Great
Ventajas: Hassle free
Opinión de
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9,6
Price and days confusion
Ventajas: The process was extremely convenient to drop off and pick up. Car wasn’t what I expected but it worked fine. Price was the best compared to these companies and locations closer to my home
Desventajas: I was charged for a 24 hr rental however the time change wasn’t factored in. So I actually paid for 24 hours but was only allowed to have it 23 hrs i.e. 11 CT to 11 ET was equal to 1 day when in fact it is not. This was important because it was a one way rental that took 21 hours to drive. Also, I was quoted one price and the counter price was different. I was somehow being charged for two days even though it was less than one. The counter agent couldn’t figure out what was going on because all my details are the same. All was correct after a new itinerary search.
Opinión de
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10,0
Great car for a great price
Ventajas: Great deal
Opinión de
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10,0
Most courteous rental crew ever
Ventajas: Great service
Opinión de
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10,0
Ventajas: everything
Opinión de
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10,0
Ventajas: Fast and friendly check in and out.
Desventajas: Fee for drop off at a different location, not unique to Enterprise
Opinión de
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10,0
Great Experience!
Ventajas: Excellent friendly customer service.
Desventajas: Mistake was made with rental of toll pass but immediate rectification of fees upon return of vehicle
Opinión de
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6,0
Desventajas: I was "upsold" when I got to the counter - paid more than I wanted only to find out that the car I got probably should not have cost me more. I was told that they had "a ton" of these cars and they just wanted to get them out of the lot. The car was a piece of garbage and I will never rent one of them again. So sorry I paid what I did. I trusted that when I "upgraded" to this car, I would get something better - I couldn't have been more wrong,
Opinión de
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6,0
Mdw poor employee services
Ventajas: Employees aren't professionals. They ask stupid questions
Desventajas: Customer service in Chicago midway
Opinión de
