Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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9,6
Ventajas: The expedite of pick up & drop off
Opinión de
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8,4
Ventajas: The staff member who handled my return was professional, efficient, and friendly.
Opinión de
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10,0
Ventajas: Easy to book. SUPER easy to pick up and return!
Desventajas: N/A
Opinión de
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10,0
Ventajas: No charge booking
Opinión de
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8,0
Desventajas: Waited too long for someone to inspect car at pickup and then they didn’t do a walk through with me
Opinión de
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10,0
Awesome experience
Ventajas: 2019 dodge van with only 300 miles! Super friendly lady at the counter, easy pickup and easier return. Love Alamo!
Opinión de
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5,2
No Cars Available...
Ventajas: The price for my rental car was great. And when I dropped the car off the attendant was very nice and efficient.
Desventajas: No cars available when I arrived and did not get the car I wanted. Car I received was also not well-vacuumed.
Opinión de
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10,0
Ventajas: Drop off was easy and fast. Staff was very helpful and courteous
Opinión de
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2,0
Unacceptable
Desventajas: I was not informed that I couldn't use a business debt card or any "debt"card because it said debt on it. I use my debt cards as credit all the time. I even tried to pay for everything on the spot but the staff and manager was worthless in trying to figure anything thing out. Didnt get a car that day and ruined beginning of my trip. This is important info that should be disclosed at booking! Not good on the day of rental.
Opinión de
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10,0
Delivered as promised
Ventajas: The price i was quoted was exactly what I paid and the car was clean and reliable. No problems
Opinión de
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10,0
Ventajas: The car itself.
Desventajas: The GPS.
Opinión de
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8,4
Bad customer service
Ventajas: Car was new and the kid at the drop off point was helpful, but the customer service phone center is the worst. I'll never rent from Alamo again.
Desventajas: 20 minutes after drop off, I discovered I left my house keys on the key ring. I called immediately to ask it be held so I could return for it. Alamo refused to put me in contact with a person at the drop off point. it was a couple hours before I could return to the drop off point, and by then the car was rented out again. The local guys called the new customer, and I had to drive 40 miles to him to get my keys.
Opinión de
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9,6
Ventajas: The expedite of pick up & drop off
Opinión de
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10,0
Ventajas: Easy to book. SUPER easy to pick up and return!
Desventajas: N/A
Opinión de
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10,0
Ventajas: No charge booking
Opinión de
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10,0
Awesome experience
Ventajas: 2019 dodge van with only 300 miles! Super friendly lady at the counter, easy pickup and easier return. Love Alamo!
Opinión de
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10,0
Ventajas: Drop off was easy and fast. Staff was very helpful and courteous
Opinión de
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10,0
Delivered as promised
Ventajas: The price i was quoted was exactly what I paid and the car was clean and reliable. No problems
Opinión de
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10,0
Ventajas: The car itself.
Desventajas: The GPS.
Opinión de
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8,4
Ventajas: The staff member who handled my return was professional, efficient, and friendly.
Opinión de
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8,0
Desventajas: Waited too long for someone to inspect car at pickup and then they didn’t do a walk through with me
Opinión de
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8,4
Bad customer service
Ventajas: Car was new and the kid at the drop off point was helpful, but the customer service phone center is the worst. I'll never rent from Alamo again.
Desventajas: 20 minutes after drop off, I discovered I left my house keys on the key ring. I called immediately to ask it be held so I could return for it. Alamo refused to put me in contact with a person at the drop off point. it was a couple hours before I could return to the drop off point, and by then the car was rented out again. The local guys called the new customer, and I had to drive 40 miles to him to get my keys.
Opinión de
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5,2
No Cars Available...
Ventajas: The price for my rental car was great. And when I dropped the car off the attendant was very nice and efficient.
Desventajas: No cars available when I arrived and did not get the car I wanted. Car I received was also not well-vacuumed.
Opinión de
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2,0
Unacceptable
Desventajas: I was not informed that I couldn't use a business debt card or any "debt"card because it said debt on it. I use my debt cards as credit all the time. I even tried to pay for everything on the spot but the staff and manager was worthless in trying to figure anything thing out. Didnt get a car that day and ruined beginning of my trip. This is important info that should be disclosed at booking! Not good on the day of rental.
Opinión de
