Great bang for the buck
The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.
Third shift housekeeping was very lax and unresponsive when we needed any extra towels.
When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.
I enjoy the comfortable, clean rooms, easy access to the casino too!
Price was a bit high.
There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.
There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!
The room was nice and had plenty of space
Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.
El personal era servicial y preocupado.
The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.
It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.
A lot of money for small luxury
The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.
The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room. Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,
Será bonito cuando lo renueven.
Tenían una tasa oculta de $10. Me podría haber quedado en el medio del centro por el mismo precio en una habitación de la misma calidad o mejor.
Not worth the money.
Close to baseball field
You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.
Situado cerca de restaurantes
Mala atención al cliente No hay servicio de aparcamiento Hay que pagar por el aparcamiento Habitaciones maloliente
Estancia de una noche.
La decoración y la tranquilidad
Es una estupenda ubicación para la cúpula donde fuimos a ver fútbol, el mejor lugar para alojarse, el estadio de st louis no estaba ni ni siquiera a una manzana.
Debes pagar para hacer llamadas telefónicas locales y no me dijeron hasta la hora de salida.
El personal de hote era agradable. Estándar. Pensé que estaba registrando en el Four Seasons -jajaja mi error
Moqueta sucia, gente extraña de casino. Necesita una reforma.
Nos alojamos por el juego de los Ram
No tuvimos que conducir a ningún lugar para hacer cualquier cosa. Se podía ir andando al casino, restaurantes y juegos de fútbol.
El personal no era muy servicial. No podía usar la nevera en la 5ta habitación porque lo llenaron con bebidas.
La nevera no funcionaba Conexión wifi débil y seguía cayéndose Necesita más enchufes que son utilizables El baño era enano Necesidad de poner la señalización para saber donde tomar el autobús
HoteLumiere at the Arch está en una fantástica zona de St. Louis (Centro de San Luis), a solo 15 minutos a pie de Gateway Arch y Dome at America’s Center. Tendrás centro de negocios, servicio de limusina o coche con chófer y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 6.151 opiniones
Las políticas pueden variar según el tipo de habitación y proveedor.
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