Reserva coches de alquiler con Sixt en Madrid

Desventajas: We were unable to travel to Spain due to the COVID issue, and tried repeatedly to contact Sixt to cancel our reservation and obtain a refund. But their customer service was not helpful, only offering a voucher good for 1 year for a future car rental in one of the European countries they operate in. If we are ever able to arrange a Europe vacation again, it is unlikely we would have an itinerary where we would be able to use that voucher. The other car rental agency we used for Ireland (same vacation trip which had to be canceled due to COVID) offered a full refund. Don't rent a car from Sixt.

Ventajas: Nothing

Desventajas: Due to error on entering the date of arrival in Madrid ( put in the flight date forgetting it was an overnight flight), they canceled my reservation. They said they did not have the van I ordered. I asked about a smaller car and they refused. Thy offered was a bigger car at TWICE $. Went to Avis.

Desventajas: Our reservation was for 4 PM, but arrived an hour earlier. We were told the car was not available.

Your website is decieving

Desventajas: Your rates displayed was for bmw x3, after i made the purshase it turned out to be x1. Plus the insurance coverage I paid with sixt was very expensive. It would have been a better idea to book directly with sixt.

Selected car unavailable..

Ventajas: Upgrade car that we had to pay extra for was fine

Desventajas: Having disput at check in as required to pay lots extra for alternative vehicle as ordered one and medium-sized not available. Had to pay extra for smaller car !.also damage on collect mot checked so hope no further come back.