The Purple Hotel By Ibiza Feeling - Caters To Gays - Adults Only

Ok a mixed bag here. First arrived and everything was great. Amazing reception staff, fantastic well kept clean rooms and building in a well placed area of San-an I was very happy - at first

The air conditioning in the room didn’t work and it was roasting hot, so much so that it kept me awake most of the first night. I reported on the night and was told we could get it fixed in the morning. So i reported in the morning to reception on our way out to the beach. Got back to the room. Still not fixed and now it was too late again to get it fixed. So we stayed out in another hotel as I needed sleep. The next day we reported it again and it couldn’t be fixed but we were offered another room. Meaning trunking all our gear from one room to another. As it was our last night and it was late I asked if we could just leave our things in one room and use the other offered room to just sleep or if we could get a fan. I was told this was not possible. Why? The rooms wouldn’t be cleaned at 11pm. The reception staff had a huge fan on the desk for them and he wasn’t sat at the desk and it wasn’t in use - this could have been offered. So I just booked another hotel room for the night to sleep again (thankfully rooms are cheap in Ibiza at this time of year) I let the reception staff know that 2 out of the 3 nights we stayed out due to the aircon we had complained about every day....... NOT EVEN AN APOLOGY. Do the people here at Purple hotel find it impossible to say sorry. This I believe is a personal bad experience for what I’m sure is actually a fantastic hotel so please still give it a try - just don’t expect a simple sorry from the staff here though if something does do wrong.

From getting in with the fantastic staff to the cleanliness of the room and fab decor

The air con is so bad in the room we are in that it kept me up most of the night. I told the reception team but nothing has been done and I think we will need to stay somewhere else tonight - it’s that uncomfortable Had it not been for the air con this hotel would have been perfect

It's very nice to stay in a hotel focused on LGBT audience. We enjoyed the room and the pool area. Breakfast was very good, with an affordable price. Staff were very toughtful. Location is great, just a few steps from places of interest in Sant Antoni, although we would prefer to stay in Ibiza Town (but it is much more expensive).

We have some problems in the check in, information was a bit confusing. In the check in, they should inform all the options of parking and breakfast to pay. In the check in, they also left my husband stuck in the parking in the rain, because there was no way out without the keys. There were different prices for breakfast, if you pay before. Parking was sometimes full and we were affraid to not have place to park when we go out, but it always worked well.