Holiday Inn Express & Suites Nashville-Opryland

Convenient. Room Clean.

Going through renovations. Junky parking lot. Heating system did not work right. Light broken.

The location was absolutely perfect. Breakfast was good, could have been hotter but the breakfast area was very clean and stocked well. Looked like the ladies do a really good job all 3 mornings we were there in keeping everything full and clean. Loved that we had coffee available all day. Beds were comfortable. They were updating while we were there and we had to stay in one of the older rooms, it was clean you could just tell it needed to be updated but we understood it was a work in progress.

Some of the staff could have been a little more friendly but overall helped us as needed. The gentleman that checked us in was very friendly and welcoming. I did not like the fact that the house cleaning ladies went in to our room before we even checked out. We went to go take our stuff to the car, then go eat breakfast at the hotel then we were going back to the room to use restroom, brush teeth and check over to make sure we did get everything before we checked out and got on road, but the lady was in there had already cleaned half the room!!! Hopefully we didnt miss anything and leave it! She should not have been in there until confirming we were checked out. We didnt check out at last minute either it was 8:50 when we left.