Valoración de los viajeros
6.0
Very slow process in picking car up. Our agent was very helpful but it didn't look as though the other two agents were doing much of anything. Return was very hard to find - have to go inside to return the keys (at least in the Term 2 A-B-C-D lot) - and, again, very slow. But at least there were no unexpected chargesOpinión del 25 ago 2023
opinión de![kayak]()
10.0
Great! I always dread international car rentals, but this couldn't have gone any smoother! The counter staff and drop off attendant were professional and pleasant.Opinión del 24 jun 2023
opinión de![kayak]()
10.0
Map and photos to aid car return at DeGaulle Airport in Paris was very helpful. Could have used a similar aid to help guide getting out of the airport when I girst arrived and picked up the car.Opinión del 13 nov 2022
opinión de![kayak]()
2.0
Was charged extra 70 euro in the end for no explainable reasonOpinión del 24 oct 2022
opinión de![kayak]()
2.0
drop off worst experience ever ober 20 years renting cars across all europe. Still have to claimOpinión del 29 sept 2022
opinión de![kayak]()
4.0
In general, everything was great for this one month car rental. Clean, easy, loved the car. However, I had two times where I needed to reach Hertz and was either unable to do so or when I reached them they were profoundly unhelpful. If you have any emergencies or even just questions, do not expect excellent customer service - it appears you are on your own.Opinión del 1 sept 2022
opinión de![kayak]()
2.0
Billing was the issueOpinión del 2 ago 2022
opinión de![kayak]()
8.0
car engine was quite weak. would have appreciated a heads upOpinión del 31 jul 2022
opinión de![kayak]()
2.0
The two ladies at the rental counter were horrible. They managed to get two cars rented in an hour, while a single person at Europecar rented 10 and the AvIs people cleared out a line of 15. Will never rent from Hertz again. The whole operation at Paris airport needs to be revamped.Opinión del 22 jul 2022
opinión de![kayak]()
2.0
We had a car accident in our rental vehicle and we tried to contact the rental car company, Hertz, via all of the phone numbers and email provided in the rental contract agreement and have not received any replies or communication from them. Can you help us report the accident to Hertz? Or how can we get connected with the hertz?Opinión del 18 jul 2022
opinión de![kayak]()
2.0
Pick up was wonderful.drop off was awful. I spent two hours trying to reach the office to ask if o could extend my contract. When I finally reached someone, they said that my contract was already closed (it was 3 hours before drop off time) and that I had to return the car immediately or Hertz may call the police. He gave mea number to call that what useless. When I arrived at the airport to return it, the office was closed (it was 12pm). Very frustratingOpinión del 10 jul 2022
opinión de![kayak]()
8.0
Signage on way into Charles de Gaulle is lackingOpinión del 23 jun 2022
opinión de![kayak]()
