Noble & Swan Boutique Hotel

The Room was amazing and very cute, the breakfast was okay... but it's very close the train market. And really good restaurant near by and hotel itself has a vegan or a vegetarian restaurant. The staff were very friendly and helpful.

The room was nice and clean. Breakfast was delicious and everything is freshly prepared on request. However, it was the staff that made my stay: Ms. Ka, Mr. Trung, Ms. Hong, Mr. Nam and Mr. Giap. They treat you like family and go out of their way to help you with everything.

Very comfortable spotless and quite room, good location. Service was extra ordinary, the short guy looks after the breakfast works very hard. Finn, Anh Kio and Hong explain you what to see and where to go in the city, they make you feel at home in this boutique hotel.

All was good.

Clean room and helpful staff. Always felt welcomed when we were at the hotel. Got lots of great recommendations to places we should visit even if it was during Tet (Chinese New Year) when we were in Hanoi.

Breakfast could’ve have had more fruit assortment.

We were welcomed with refreshing drinks and cookies at the reception. In the room, there was a hand-written postcard from the hotel. I really appreciate this gesture since it was handwritten! The location was great, in the center in the Old Quarter yet it's very quiet and convenient away from the noise. We stayed for 4 nights but only ate breakfast once on our last day. William who's in charge of the breakfast station was so friendly and kept offering us food since we didn't eat previous 3 days. Everyone at the reception was all friendly (sorry didn't get names) and helpful to make sure we didn't get wet and gave us great suggestions to do. Hanoi is a beautiful city to begin with and I'm sure anyone who stays at this hotel will return home with great memories.

Just one thing about the shower head that needs to be changed since it looked a bit rustic.