Valoración de los viajeros
6.0
Friendly staff. Didn’t have the vehicle that was reserved. Vehicle wasn’t washed. Added cost even though brought back early with added fuel.Opinión del 31 ago 2023
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2.0
Wouldn't accept a debit card. Wish that I was made aware of this. I was unable to rent the vehicle. Major inconvenience.Opinión del 17 jul 2023
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10.0
Like the easeness of picking it up, the availability of the car itself and how close it is to the cruise terminal, which is very walkable. What I don't like is I have to drop it off at 8am when it should easily change to 2 hrs later. That was the reason for getting the car, right? To take it to the airport.Opinión del 11 jul 2023
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6.0
Pick up and Drop off were great. The staff were lovely even though they were dealing with long lines and less than patient clients. The staff more than made up for the fact that the car was dirty when I picked it up. There were fingerprints all over the passenger windows and the interior was grimy. Just disappointed in the cleanliness level. Other than that things were fine.Opinión del 11 jul 2023
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10.0
Very helpful.Opinión del 21 jun 2023
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4.0
Did not have the full-sized Premium car I had ordered, and tried to convince me repeatedly that a Malibu was the same size and class as a Charger and would not offer me a discount when requested. Also took almost an hour to process - seemed quite disorganized and disconnected to customer service.Opinión del 13 jun 2023
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10.0
I got problem when picking the car. it rumbles seems chassis issue from bottom. I immediately went back and talk to avis representative. he checked and drove for 2min and back confirmed issue, he immediately replaced a new honda odyssey van for me. the honda odyssey was super clean, quiet, new(1K+ miles). though I wasted some time due to this incident because I was in a hurry to drive to airport, I am very happy with the customer service, he made me feels very comfortable and in warm hand.Opinión del 7 jun 2023
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8.0
Incredibly busy at pickup but friendly, maybe arrive early . Dismissive when returning the car.Opinión del 8 ago 2022
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10.0
Friendly and helpful staff. Easy pick up and drop off.Opinión del 18 jul 2022
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10.0
Super easy pick up, very accommodating and professional staff, and a great car for the price!Opinión del 31 may 2022
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10.0
Truly wonderful car. Really quick and helpful service.Opinión del 12 may 2022
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2.0
Since we were dropping the car off after hours we were supposed to leave the keys in the box. When we got there the box was not there, and there was no note with instructions on what to do instead. We ended up having to come back in the morning to deliver the keys. Additionally, our teller did not explain the terms of the agreement, and we ended up being charged much more than needed on gas. They did upgrade our car to an SUV which was nice, but not a great experience overall.Opinión del 30 abr 2022
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