Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Y
Opinión de
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10,0
Ventajas: Service at both ends
Opinión de
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10,0
from pickup to dropoff, it was wonderful! thanks!
Ventajas: greeted at the pickup and the front desk explained everything well friendly service at drop off at 6:30 am!
Opinión de
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5,2
Old Car That Smelled Like an Ashtray
Ventajas: Good customer service, easy pick up and drop off
Desventajas: Car had over 41,000 miles on it and clearly someone had been smoking in the car. I hate cigarettes and the smell of them.
Opinión de
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7,2
Overall a good experience though with customer service issue
Ventajas: The car was clean, smelled good, and ran well. It was a higher mileage rental at 38k miles, but didn’t look or drive like it. Mileage was good. Drop off in Richmond was excellent. The price was good as well.
Desventajas: First and foremost, the pick up was unpleasant. I didn’t want the insurance package because it is a benefit on my credit card. The reps behavior changed, and he was snide. Is there a paid incentive for selling this service? It seemed like it. It was almost as if, as a customer, I wasn’t important if I didn’t do what he suggested or that he was personally offended that I rejected his sales pitch.
Opinión de
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2,4
No cars available
Ventajas: Not much
Desventajas: The car was not ready when we arrived. When we did get a car it had a check engine light. The next car had low tire pressure. Then the third car had not been cleaned. We found dirty underwear in the third car. This whole process took three hours. This was not an ideal because I had my family with me. Customer service was combative and unapologetic. West Palm Beach international Alamo and National car rental definitely needs better training and management. Employees are inefficient and rude.
Opinión de
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10,0
Just excellent...
Ventajas: Super quick/fast service... in and out at pick location.. great car! At a Great value!
Desventajas: Not applicable
Opinión de
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10,0
Ventajas: great ride
Desventajas: giving back the car
Opinión de
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10,0
Desventajas: Like it all
Opinión de
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6,0
Clueless staff
Desventajas: The staff at the pick up point had no idea if the drop off location had a dropbox or not. He refused to call them to verify. He told me that's my job. I lost an hour next morning because of that.
Opinión de
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10,0
Ventajas: The staff at the Delray Beach office were terrific! Thanks.
Opinión de
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10,0
Ventajas: Arrived at about 1:00 am. They had our car ready even got a free upgrade. Very happy with Alamo.
Opinión de
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10,0
Ventajas: Y
Opinión de
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10,0
Ventajas: Service at both ends
Opinión de
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10,0
from pickup to dropoff, it was wonderful! thanks!
Ventajas: greeted at the pickup and the front desk explained everything well friendly service at drop off at 6:30 am!
Opinión de
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10,0
Just excellent...
Ventajas: Super quick/fast service... in and out at pick location.. great car! At a Great value!
Desventajas: Not applicable
Opinión de
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10,0
Ventajas: great ride
Desventajas: giving back the car
Opinión de
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10,0
Desventajas: Like it all
Opinión de
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10,0
Ventajas: The staff at the Delray Beach office were terrific! Thanks.
Opinión de
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10,0
Ventajas: Arrived at about 1:00 am. They had our car ready even got a free upgrade. Very happy with Alamo.
Opinión de
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5,2
Old Car That Smelled Like an Ashtray
Ventajas: Good customer service, easy pick up and drop off
Desventajas: Car had over 41,000 miles on it and clearly someone had been smoking in the car. I hate cigarettes and the smell of them.
Opinión de
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2,4
No cars available
Ventajas: Not much
Desventajas: The car was not ready when we arrived. When we did get a car it had a check engine light. The next car had low tire pressure. Then the third car had not been cleaned. We found dirty underwear in the third car. This whole process took three hours. This was not an ideal because I had my family with me. Customer service was combative and unapologetic. West Palm Beach international Alamo and National car rental definitely needs better training and management. Employees are inefficient and rude.
Opinión de
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6,0
Clueless staff
Desventajas: The staff at the pick up point had no idea if the drop off location had a dropbox or not. He refused to call them to verify. He told me that's my job. I lost an hour next morning because of that.
Opinión de
