Opiniones recientes
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10,0
from pickup to dropoff, it was wonderful! thanks!
Ventajas: greeted at the pickup and the front desk explained everything well friendly service at drop off at 6:30 am!
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5,2
Old Car That Smelled Like an Ashtray
Ventajas: Good customer service, easy pick up and drop off
Desventajas: Car had over 41,000 miles on it and clearly someone had been smoking in the car. I hate cigarettes and the smell of them.
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7,2
Overall a good experience though with customer service issue
Ventajas: The car was clean, smelled good, and ran well. It was a higher mileage rental at 38k miles, but didn’t look or drive like it. Mileage was good. Drop off in Richmond was excellent. The price was good as well.
Desventajas: First and foremost, the pick up was unpleasant. I didn’t want the insurance package because it is a benefit on my credit card. The reps behavior changed, and he was snide. Is there a paid incentive for selling this service? It seemed like it. It was almost as if, as a customer, I wasn’t important if I didn’t do what he suggested or that he was personally offended that I rejected his sales pitch.
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2,4
No cars available
Ventajas: Not much
Desventajas: The car was not ready when we arrived. When we did get a car it had a check engine light. The next car had low tire pressure. Then the third car had not been cleaned. We found dirty underwear in the third car. This whole process took three hours. This was not an ideal because I had my family with me. Customer service was combative and unapologetic. West Palm Beach international Alamo and National car rental definitely needs better training and management. Employees are inefficient and rude.
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10,0
Just excellent...
Ventajas: Super quick/fast service... in and out at pick location.. great car! At a Great value!
Desventajas: Not applicable
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10,0
Ventajas: great ride
Desventajas: giving back the car
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10,0
Desventajas: Like it all
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6,0
Clueless staff
Desventajas: The staff at the pick up point had no idea if the drop off location had a dropbox or not. He refused to call them to verify. He told me that's my job. I lost an hour next morning because of that.
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10,0
Ventajas: The staff at the Delray Beach office were terrific! Thanks.
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10,0
Ventajas: Arrived at about 1:00 am. They had our car ready even got a free upgrade. Very happy with Alamo.
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6,0
Desventajas: KAYAK company in www, incorrectly shows the lowest price I paid 21 early car rents of $ 568.94 Transaction date Jan 25, 2018 ECONOMY RENT A CAR confirmation PCARL027F2E3 Transaction type Sale I call VISA-0268 lady said is only Pending to day pickup Yesterday Feb15. I came from NYC to Fl.Company Economy Car, said I have to pay + 2K ($ 90 a day for collision) or lose $ 568 I am asking for the return of my money Sincerely Darius Gubala saccadik@gmail.com
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4,4
Ready to drop off
Ventajas: The fast drop off service. Friendly staff.
Desventajas: Location was very hard to find, directions state it is located in the airport but actually it’s off to the side on a main street NEXT to the airport. Took about 25min to drive around airport following signs to get to Alamo Rentals.
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10,0
from pickup to dropoff, it was wonderful! thanks!
Ventajas: greeted at the pickup and the front desk explained everything well friendly service at drop off at 6:30 am!
Opinión de
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10,0
Just excellent...
Ventajas: Super quick/fast service... in and out at pick location.. great car! At a Great value!
Desventajas: Not applicable
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10,0
Ventajas: great ride
Desventajas: giving back the car
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10,0
Desventajas: Like it all
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10,0
Ventajas: The staff at the Delray Beach office were terrific! Thanks.
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10,0
Ventajas: Arrived at about 1:00 am. They had our car ready even got a free upgrade. Very happy with Alamo.
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5,2
Old Car That Smelled Like an Ashtray
Ventajas: Good customer service, easy pick up and drop off
Desventajas: Car had over 41,000 miles on it and clearly someone had been smoking in the car. I hate cigarettes and the smell of them.
Opinión de
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2,4
No cars available
Ventajas: Not much
Desventajas: The car was not ready when we arrived. When we did get a car it had a check engine light. The next car had low tire pressure. Then the third car had not been cleaned. We found dirty underwear in the third car. This whole process took three hours. This was not an ideal because I had my family with me. Customer service was combative and unapologetic. West Palm Beach international Alamo and National car rental definitely needs better training and management. Employees are inefficient and rude.
Opinión de
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6,0
Clueless staff
Desventajas: The staff at the pick up point had no idea if the drop off location had a dropbox or not. He refused to call them to verify. He told me that's my job. I lost an hour next morning because of that.
Opinión de
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6,0
Desventajas: KAYAK company in www, incorrectly shows the lowest price I paid 21 early car rents of $ 568.94 Transaction date Jan 25, 2018 ECONOMY RENT A CAR confirmation PCARL027F2E3 Transaction type Sale I call VISA-0268 lady said is only Pending to day pickup Yesterday Feb15. I came from NYC to Fl.Company Economy Car, said I have to pay + 2K ($ 90 a day for collision) or lose $ 568 I am asking for the return of my money Sincerely Darius Gubala saccadik@gmail.com
Opinión de
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4,4
Ready to drop off
Ventajas: The fast drop off service. Friendly staff.
Desventajas: Location was very hard to find, directions state it is located in the airport but actually it’s off to the side on a main street NEXT to the airport. Took about 25min to drive around airport following signs to get to Alamo Rentals.
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