Opiniones de viajeros
Valoración general
8,9 Excelente
Basado en 21 opiniones
General
8,9
Limpieza
9,3
Comodidad
8,8
Recogida/Entrega
8,6
Valor por tu dinero
9,0
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Opiniones y directorio de alquiler de coches en West Palm Beach
Dollar
Dollar opiniones
Puntos de alquiler
╳
Dollar
Puntos de alquiler en West Palm Beach
2600 Turnage Rd
+1 866 434 2226
- 7.0
- 7.3
- 7.3
- 7.2
- 7.0
Opiniones recientes
10,0 Excelente
9 jun 2017
No te arrepentirás
Ventajas: Fue rapido y super facil alquilar el coche. Economico. El coche estaba limpio, en fin nada de que quejarme.
Desventajas: Todo ok, en perfecto estado.
Ace
Ace opiniones
Puntos de alquiler
╳
Ace
Puntos de alquiler en West Palm Beach
2307 South Dixie Highway
+1 800 695 9995
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
The top of mountain
Ventajas: From the checking in to the returning. The service was superior. The vehicle was clean and ready to go!
Desventajas: Not a thing.
Opinión de
-
4,8
Hidden Cost
Ventajas: The shuttle arrived in a timely manner to transport us to the off airport location. Our vehicle was ready and waiting when we arrived. The manager said that he gave us an upgrade but I have no way to know if that happened.
Desventajas: I did not like that the rental office was not open when we wanted to return the car which resulted in an extra cost for me. I returned the car to the long term parking area at the airport which was fine. But I got charged $11 for the parking fee which is a cost that I was not expecting when I made the reservation. The car also did not have cruise control or a digital speedometer. I didn't rent the cheapest class available so I was surprised to not have what I consider very basic equipment on the vehicles of today.
Opinión de
-
6,8
There should be better coordination / instructions from Kayak
Ventajas: The car was very nice and affordable. The people at the ACE agency were pleasant and cooperative.
Desventajas: There were no instruction on the rental agreement from Kayak that the customer should CALL the agency for pickup upon arrival. The other companies vans came and left several times before we finally called the agency and figured out that a call was required to initiate a pickup at the airport. This should not reflect on ACE - it should reflect on KAYAK - if I had known to make that call I would have saved a lot of time.
Opinión de
-
9,6
good company
Ventajas: The paperwork went fast and efficiently. They were ready for us.
Desventajas: We didn't know we had to call for our ride to the rental agent.
Opinión de
-
8,0
Ventajas: I had to extend a couple of days and they made it painless and reasonable.
Desventajas: Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.
Opinión de
-
10,0
Ventajas: Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!
Opinión de
-
10,0
Desventajas: Waiting for pick up after having to call for ride
Opinión de
-
10,0
Ventajas: Convenient
Opinión de
-
10,0
Very Happy !!
Ventajas: The staff was very polite and helpful. Pick up and drop off went smooth. Car was clean. Would definitely recommend.
Opinión de
-
10,0
Easiest rental ever
Ventajas: The convince of getting into the rental car and being on our way very fast.
Opinión de
-
10,0
La cima de la montaña
Ventajas: Desde el ingreso a la de volver. El servicio era superior. El vehículo estaba limpio y listo!
Desventajas: No es una cosa.
Opinión de
-
10,0
Ventajas: Rápido y fácil recogida, amable y rápido servicio en el mostrador. Coche, la gente de ventas. Experiencia fenomenal. Sería mi primera opción la próxima vez!
Opinión de
-
10,0
The top of mountain
Ventajas: From the checking in to the returning. The service was superior. The vehicle was clean and ready to go!
Desventajas: Not a thing.
Opinión de
-
9,6
good company
Ventajas: The paperwork went fast and efficiently. They were ready for us.
Desventajas: We didn't know we had to call for our ride to the rental agent.
Opinión de
-
10,0
Ventajas: Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!
Opinión de
-
10,0
Desventajas: Waiting for pick up after having to call for ride
Opinión de
-
10,0
Ventajas: Convenient
Opinión de
-
10,0
Very Happy !!
Ventajas: The staff was very polite and helpful. Pick up and drop off went smooth. Car was clean. Would definitely recommend.
Opinión de
-
10,0
Easiest rental ever
Ventajas: The convince of getting into the rental car and being on our way very fast.
Opinión de
-
10,0
La cima de la montaña
Ventajas: Desde el ingreso a la de volver. El servicio era superior. El vehículo estaba limpio y listo!
Desventajas: No es una cosa.
Opinión de
-
10,0
Ventajas: Rápido y fácil recogida, amable y rápido servicio en el mostrador. Coche, la gente de ventas. Experiencia fenomenal. Sería mi primera opción la próxima vez!
Opinión de
-
6,8
There should be better coordination / instructions from Kayak
Ventajas: The car was very nice and affordable. The people at the ACE agency were pleasant and cooperative.
Desventajas: There were no instruction on the rental agreement from Kayak that the customer should CALL the agency for pickup upon arrival. The other companies vans came and left several times before we finally called the agency and figured out that a call was required to initiate a pickup at the airport. This should not reflect on ACE - it should reflect on KAYAK - if I had known to make that call I would have saved a lot of time.
Opinión de
-
8,0
Ventajas: I had to extend a couple of days and they made it painless and reasonable.
Desventajas: Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.
Opinión de
Alamo
Alamo opiniones
Puntos de alquiler
╳
Alamo
Puntos de alquiler en West Palm Beach
2125 Belvedere Rd
+1 844 855 7203
Opiniones de viajeros
Valoración general
9,2 Excelente
Basado en 114 opiniones
General
9,1
Limpieza
9,2
Comodidad
9,2
Recogida/Entrega
9,1
Valor por tu dinero
9,2
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,8
Alamo Rental at West Palm Beach
Ventajas: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Desventajas: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
Opinión de
-
10,0
Two thumbs up.
Ventajas: No lines. No waiting. Great value
Opinión de
-
6,0
Ventajas: Good service and pick of minivans.
Desventajas: You cannot pay for the gas that you use. I had to pay for a full tank of gas and didn't even use half of it. They should bill for quarters of a tank. Not happy.
Opinión de
-
8,0
Ventajas: Good
Opinión de
-
10,0
Excellent customer service
Ventajas: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Desventajas: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
Opinión de
-
10,0
Ventajas: Fast , efficient, good value, pleasant customer service agents
Opinión de
-
10,0
Great car and price and service
Ventajas: New car
Desventajas: 0
Opinión de
-
9,6
Excellent Service and Vehicle.
Ventajas: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Desventajas: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
Opinión de
-
8,4
2nd set of keys
Ventajas: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Desventajas: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
Opinión de
-
10,0
Good
Ventajas: Fast and easy
Desventajas: Waiting area
Opinión de
-
10,0
Ventajas: Service was good and we had no problems
Opinión de
-
6,8
Ventajas: Got a keep wrangler when I only reserved a Hyundai
Desventajas: Very very slow at the reservation desk Tried to sell additional insurance when I clearly explained that I had already purchased the third party coverage
Opinión de
-
8,8
Alamo Rental at West Palm Beach
Ventajas: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Desventajas: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
Opinión de
-
10,0
Two thumbs up.
Ventajas: No lines. No waiting. Great value
Opinión de
-
10,0
Excellent customer service
Ventajas: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Desventajas: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
Opinión de
-
10,0
Ventajas: Fast , efficient, good value, pleasant customer service agents
Opinión de
-
10,0
Great car and price and service
Ventajas: New car
Desventajas: 0
Opinión de
-
9,6
Excellent Service and Vehicle.
Ventajas: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Desventajas: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
Opinión de
-
10,0
Good
Ventajas: Fast and easy
Desventajas: Waiting area
Opinión de
-
10,0
Ventajas: Service was good and we had no problems
Opinión de
-
8,0
Ventajas: Good
Opinión de
-
8,4
2nd set of keys
Ventajas: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Desventajas: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
Opinión de
-
6,8
Ventajas: Got a keep wrangler when I only reserved a Hyundai
Desventajas: Very very slow at the reservation desk Tried to sell additional insurance when I clearly explained that I had already purchased the third party coverage
Opinión de
Avis
Avis opiniones
Puntos de alquiler
╳
Avis
Puntos de alquiler en West Palm Beach
2500 Okeechobee Boulevard
+1 561 689 9399
2500 Turnage Boulevard
+1 561 233 6400
6901 Okeechobee Boulevard, Suite D14
+1 561 615 9969
Opiniones de viajeros
Valoración general
7,4 Bueno
Basado en 30 opiniones
General
7,4
Limpieza
7,5
Comodidad
7,5
Recogida/Entrega
7,1
Valor por tu dinero
7,5
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,2
Desventajas: I reserved a 15 passenger van. Then I was told I did not and would have to pay an additional $50 for the 15 passenger.
Opinión de
-
4,0
Desventajas: Pick up and drop off were at 2 diff locations when I had requested airport only for both.
Opinión de
-
10,0
Ventajas: The check in time was less than two minutes. And there was a bus waiting for us.
Opinión de
-
10,0
Ventajas: Easy quick pick up. No issue delivery.
Opinión de
-
2,0
i reccomend Hertz or any other company but AVIS
Desventajas: I arrived at the drop off in West Palm Beach at 8pm. They closed at 6pm. I returned at 8am to drop off car. I asked if they were charging me for another day. No answer from AVIS employee. She walked away and came back and handed me a bill. I told her I would keep the car until 5pm which was the official drop off. She said it was too late and refused to give me back the keys. She charged me $295 for the second day even thought the receipt showed an additional day at $127. I called customer service and they said they have nothing on their end indicating a price for an additional day. I will settle the matter in small claims court because their corporate greed is disgusting.
Opinión de
-
10,0
Great car
Ventajas: Paperless pick up Cleanliness and comfort of car
Opinión de
-
4,0
Desventajas: No explanation was given to me regarding charges. I picked up the car in Fort Lauderdale around 9AM. I dropped off the car in West Palm Beach the next day around 930 AM. I was charged an extra thirty dollars for not returning the car within 24 hours. Even though the reservation clearly stated the drop off time was the next day at 10am.
Opinión de
-
7,2
Could have done more at pick up
Ventajas: Nice car, decent price for holiday weekend rental.
Desventajas: The human interaction could have been better. A little explanation of how the push button works would have been nice. The car was parked in a different spot than indicated which made it slightly confusing whether or not it was the right car to leave with.
Opinión de
-
8,0
Late Night - EArly Morning
Ventajas: Avis was open when all the others were closed, but early and late. Good clean car with ok amount of paperwork. Good job Sabrina
Desventajas: The upselling of the web booking that I made. got a booking for 90 and ended up paying 177. Bummer!
Opinión de
-
9,2
Ventajas: Car was running with ac on at pick up
Desventajas: Car smelled of smoke and air freshener -never a good combo
Opinión de
-
2,0
Avis the unreliable car service company
Ventajas: nothing
Desventajas: Charged for a service i did not use. They had NO CARS but took the reservation. wasted my time driving to airport Kayak added a pop for insurance that mad me feel it was from Avis when in fact it was from another service. This mad me feel safe when in truth it could not have been farther from the truth. i will not use kayak ever again
Opinión de
-
9,6
Ventajas: The employee who helped us was terrific. She was very pleasant and helpful.
Desventajas: Nothing
Opinión de
-
10,0
Ventajas: The check in time was less than two minutes. And there was a bus waiting for us.
Opinión de
-
10,0
Ventajas: Easy quick pick up. No issue delivery.
Opinión de
-
10,0
Great car
Ventajas: Paperless pick up Cleanliness and comfort of car
Opinión de
-
9,2
Ventajas: Car was running with ac on at pick up
Desventajas: Car smelled of smoke and air freshener -never a good combo
Opinión de
-
9,6
Ventajas: The employee who helped us was terrific. She was very pleasant and helpful.
Desventajas: Nothing
Opinión de
-
7,2
Desventajas: I reserved a 15 passenger van. Then I was told I did not and would have to pay an additional $50 for the 15 passenger.
Opinión de
-
7,2
Could have done more at pick up
Ventajas: Nice car, decent price for holiday weekend rental.
Desventajas: The human interaction could have been better. A little explanation of how the push button works would have been nice. The car was parked in a different spot than indicated which made it slightly confusing whether or not it was the right car to leave with.
Opinión de
-
8,0
Late Night - EArly Morning
Ventajas: Avis was open when all the others were closed, but early and late. Good clean car with ok amount of paperwork. Good job Sabrina
Desventajas: The upselling of the web booking that I made. got a booking for 90 and ended up paying 177. Bummer!
Opinión de
-
4,0
Desventajas: Pick up and drop off were at 2 diff locations when I had requested airport only for both.
Opinión de
-
2,0
i reccomend Hertz or any other company but AVIS
Desventajas: I arrived at the drop off in West Palm Beach at 8pm. They closed at 6pm. I returned at 8am to drop off car. I asked if they were charging me for another day. No answer from AVIS employee. She walked away and came back and handed me a bill. I told her I would keep the car until 5pm which was the official drop off. She said it was too late and refused to give me back the keys. She charged me $295 for the second day even thought the receipt showed an additional day at $127. I called customer service and they said they have nothing on their end indicating a price for an additional day. I will settle the matter in small claims court because their corporate greed is disgusting.
Opinión de
-
4,0
Desventajas: No explanation was given to me regarding charges. I picked up the car in Fort Lauderdale around 9AM. I dropped off the car in West Palm Beach the next day around 930 AM. I was charged an extra thirty dollars for not returning the car within 24 hours. Even though the reservation clearly stated the drop off time was the next day at 10am.
Opinión de
-
2,0
Avis the unreliable car service company
Ventajas: nothing
Desventajas: Charged for a service i did not use. They had NO CARS but took the reservation. wasted my time driving to airport Kayak added a pop for insurance that mad me feel it was from Avis when in fact it was from another service. This mad me feel safe when in truth it could not have been farther from the truth. i will not use kayak ever again
Opinión de
Budget
Budget opiniones
Puntos de alquiler
╳
Budget
Puntos de alquiler en West Palm Beach
2005 Belvedere Road
+1 561 683 2401
2500 Okeechobee Boulevard
+1 561 687 9200
6901 Okeechobee Boulevard #d14
+1 561 687 8227
Opiniones de viajeros
Valoración general
7,0 Bueno
Basado en 126 opiniones
General
6,9
Limpieza
7,1
Comodidad
7,3
Recogida/Entrega
6,6
Valor por tu dinero
7,0
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,4
Very good
Ventajas: Went as planned,clean car and provided with a comp upgrade as there were 3 of us with luggage.
Desventajas: A little slow at dropping off.
Opinión de
-
5,6
Great car, incorrect drop off time
Ventajas: The car I received Shuttle service from the airport to car pickup
Desventajas: Long line at the airport counter My drop-off time was written down incorrectly, so I had to pay for an additional day. I don't think I got the promotional price either.
Opinión de
-
2,0
Worst customer service
Ventajas: Nothing
Desventajas: Customer service was rude, disrespectful and unhelpful.
Opinión de
-
8,8
Great car, great price, back seat needed cleaning
Ventajas: Lincoln SUV on special was affordable and super comfortable
Desventajas: Back seat had crumbs and gum wrappers. It should have been cleaned more thoroughly.
Opinión de
-
10,0
Ventajas: Easy pick up only took 10 minutes
Opinión de
-
2,0
Never again
Desventajas: Car I reserved was available and the security guard couldn't tell me where to park the reciptionist was rude and didn't want to deal with anyone
Opinión de
-
7,6
Wait lines too long
Ventajas: Car was clean. Drop off lot attendant very helpful, efficient and friendly.
Desventajas: The pick up/drop off lines were very long. Only two agents working.
Opinión de
-
2,0
A complete disaster
Desventajas: I was not able to get the car that I prepaid for and I was very upset. The day of my trip they tell me since I didn't pay with a credit card I would not be able to get the car. I asked if there was anything they needed from me before I got there and if paying with a debit card was ok, they told me yes, I figured there would just be a deposit hold. I get there she tells me she doesn't even think she has a car for me and that I won't be able to rent one. I'm still waiting on my refund.
Opinión de
-
2,0
None of the cars I reserved
Ventajas: Nothing
Desventajas: I reserved a lixury car for when I got off my flight. My flight landed approximately 40 minutes late. The car I reserved was not there; but more importantly they had no luxury cars and they hadn't had any in a while. I got no notification or complement for the inconvenience. I had to walk 10 minutes down into the dark at 1am with luggage to find a serviceable rental car service with options.
Opinión de
-
9,2
Last minute travel
Ventajas: I got an unbelievably GREAT deal thanks to Kayak's car rental information!! So worth the trip and the price paid!!
Desventajas: It was a longer than usual wait time to pick up the car, this was a skittle frustrating.
Opinión de
-
2,0
Bait and switch budget..NEVER AGAIN!!!
Ventajas: We hadn't ordered a vehicle from Budget for a long time, since our last rental experience with them was not good, so we decided , since their price looked good, we would give them another shot... BIG MISTAKE!! We ordered a large Ford E series van.in the West Palm Beach area. On the morning of the rental, we got a call saying they didn't have it. We were told that the airport location did have one, so we could just pick one up there, and the price would be matched. However, when we arrived the customer service rep told us he had to get one over from Avis... while we waited I wanted to confirm the price match.
Desventajas: The manager ( a black female) of the Palm Beach airport location was absolutely rude, accused my husband of threatening her job? This was because we wanted her to honor the price we had been given by the other Budget location that did not have the vehicle available. She said she was going to put us on the "DO NOT RENT TO" list??? She was totally inflexible and unable to compromise to keep our business. Well, after our horrible experience with Budget, don't worry... Budget is on OUR " DO NOT RENT FROM" list! We went over to Enterprise, which was right next to Budget... we were greeted warmly by a beautiful young lady who had excellent customer service skills. We went out to their car lot and got to CHOOSE the vehicle we wanted! Wow! Such a difference when we are treated with respect and fairly! Budget lost our business; their manager's comments were unacceptable; we will not be back. We will give all out leisure and corporate business to Enterprise in the future.
Opinión de
-
4,0
Ventajas: The car as promised
Desventajas: Wait of 45 minutes to get to the sales rep at the counter ....
Opinión de
-
8,8
Great car, great price, back seat needed cleaning
Ventajas: Lincoln SUV on special was affordable and super comfortable
Desventajas: Back seat had crumbs and gum wrappers. It should have been cleaned more thoroughly.
Opinión de
-
10,0
Ventajas: Easy pick up only took 10 minutes
Opinión de
-
9,2
Last minute travel
Ventajas: I got an unbelievably GREAT deal thanks to Kayak's car rental information!! So worth the trip and the price paid!!
Desventajas: It was a longer than usual wait time to pick up the car, this was a skittle frustrating.
Opinión de
-
8,4
Very good
Ventajas: Went as planned,clean car and provided with a comp upgrade as there were 3 of us with luggage.
Desventajas: A little slow at dropping off.
Opinión de
-
7,6
Wait lines too long
Ventajas: Car was clean. Drop off lot attendant very helpful, efficient and friendly.
Desventajas: The pick up/drop off lines were very long. Only two agents working.
Opinión de
-
5,6
Great car, incorrect drop off time
Ventajas: The car I received Shuttle service from the airport to car pickup
Desventajas: Long line at the airport counter My drop-off time was written down incorrectly, so I had to pay for an additional day. I don't think I got the promotional price either.
Opinión de
-
2,0
Worst customer service
Ventajas: Nothing
Desventajas: Customer service was rude, disrespectful and unhelpful.
Opinión de
-
2,0
Never again
Desventajas: Car I reserved was available and the security guard couldn't tell me where to park the reciptionist was rude and didn't want to deal with anyone
Opinión de
-
2,0
A complete disaster
Desventajas: I was not able to get the car that I prepaid for and I was very upset. The day of my trip they tell me since I didn't pay with a credit card I would not be able to get the car. I asked if there was anything they needed from me before I got there and if paying with a debit card was ok, they told me yes, I figured there would just be a deposit hold. I get there she tells me she doesn't even think she has a car for me and that I won't be able to rent one. I'm still waiting on my refund.
Opinión de
-
2,0
None of the cars I reserved
Ventajas: Nothing
Desventajas: I reserved a lixury car for when I got off my flight. My flight landed approximately 40 minutes late. The car I reserved was not there; but more importantly they had no luxury cars and they hadn't had any in a while. I got no notification or complement for the inconvenience. I had to walk 10 minutes down into the dark at 1am with luggage to find a serviceable rental car service with options.
Opinión de
-
2,0
Bait and switch budget..NEVER AGAIN!!!
Ventajas: We hadn't ordered a vehicle from Budget for a long time, since our last rental experience with them was not good, so we decided , since their price looked good, we would give them another shot... BIG MISTAKE!! We ordered a large Ford E series van.in the West Palm Beach area. On the morning of the rental, we got a call saying they didn't have it. We were told that the airport location did have one, so we could just pick one up there, and the price would be matched. However, when we arrived the customer service rep told us he had to get one over from Avis... while we waited I wanted to confirm the price match.
Desventajas: The manager ( a black female) of the Palm Beach airport location was absolutely rude, accused my husband of threatening her job? This was because we wanted her to honor the price we had been given by the other Budget location that did not have the vehicle available. She said she was going to put us on the "DO NOT RENT TO" list??? She was totally inflexible and unable to compromise to keep our business. Well, after our horrible experience with Budget, don't worry... Budget is on OUR " DO NOT RENT FROM" list! We went over to Enterprise, which was right next to Budget... we were greeted warmly by a beautiful young lady who had excellent customer service skills. We went out to their car lot and got to CHOOSE the vehicle we wanted! Wow! Such a difference when we are treated with respect and fairly! Budget lost our business; their manager's comments were unacceptable; we will not be back. We will give all out leisure and corporate business to Enterprise in the future.
Opinión de
-
4,0
Ventajas: The car as promised
Desventajas: Wait of 45 minutes to get to the sales rep at the counter ....
Opinión de
Puntos de alquiler
╳
Carl's
Puntos de alquiler en West Palm Beach
1000 Turnage Blve West
+1 866 565 5211
Enterprise
Enterprise opiniones
Puntos de alquiler
╳
Enterprise
Puntos de alquiler en West Palm Beach
1889 North Congress Ave
+1 561 689 8585
2125 Belvedere Rd
+1 561 689 4323
2215 S Dixie Hwy
+1 561 833 5353
3500 45th St
+1 954 354 5200
7750 Okeechobee Blvd Ste 8
+1 561 684 9633
813 N Military Trl
+1 561 616 3799
Opiniones de viajeros
Valoración general
7,6 Bueno
Basado en 75 opiniones
General
7,5
Limpieza
7,7
Comodidad
7,8
Recogida/Entrega
7,5
Valor por tu dinero
7,5
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Desventajas: Dirty car
Opinión de
-
10,0
Amazing
Ventajas: Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)
Desventajas: The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.
Opinión de
-
2,0
Awful!
Desventajas: I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!
Opinión de
-
8,0
Very nice
Ventajas: Service
Desventajas: Too far from airport! Cost me too much money
Opinión de
-
10,0
Ventajas: economy car...all that I needed...terrific on mileage very friendly and helpful staff.
Desventajas: the car didn't have cruise control.
Opinión de
-
2,0
Disappointed in a well known company
Ventajas: The person we dealt with picking up our car was friendly.
Desventajas: Getting our car took forever. Only 1 person there seemed to know what they were doing. They didn't have a car seat available for our daughter. The car was in poor condition and unsafe condition, the front tire looked like it was slashed which we didn't realize until we got to our destination. They had no transportation to and from the airport which makes no sense when they are located less than 2 miles from it so we had to pay to take a taxi both ways. Wouldn't get anything started for us over the phone as to make dropping off any smoother. Overall I would never recommend them to anyone. I highly disappointed,
Opinión de
-
3,2
Did not honor price quote confirmation
Ventajas: did not print me s receipt and said it would be sent to me.
Desventajas: I was overcharged when received bill and enterprise said it was not processed properly at drop off location in west palm beach. They sent message to west palm location but still not resolved.
Opinión de
-
10,0
Ventajas: Personnel was very competent and friendly.
Opinión de
-
7,6
Ventajas: Pick up was quick and efficient. Handled my drop off issues very professionally.
Desventajas: Price was a bit high.
Opinión de
-
3,5
Ventajas: nothing one of my worst dealingsi in renting a car.
Desventajas: the Enterprise bus dropped us of at the wrong location.they offered no help and would not take us to the other location and told us to take a taxi, got there and waited an hour while they washed a car that i did not want but had to take and not a drop of gas in the car,told us we could change the car if un happy with it.tried to return it after one week and they said they would not do it,
Opinión de
-
5,2
Ventajas: Nice car.
Desventajas: I did not realize the rental facility was not at the airport. We had to take a taxi to the facility to get the car. There was no shuttle service offered which seemed very odd and made the transaction a bigger hassle than it was worth. Also, when we got there they did not have the car we wanted on site, and we had to wait for someone to go pick up an appropriate car and bring it over. We were delayed by both the necessity to take a taxi to the facility and by the unavailability of vehicles. Not too pleased with the whole situation. Also, ended up paying more than was originally quoted.
Opinión de
-
9,6
Ventajas: Mr Antonio Corbett is one of the most pleasant person I've met in the car rental business. Having this man at their office is enough to have back most of the Customer Robert Belanger Laval, Québec, Canada
Desventajas: The person who brought me back at the hotel was very nice but had some confusion about the way to get there. That's the only thing I can tell.
Opinión de
-
10,0
Amazing
Ventajas: Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)
Desventajas: The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.
Opinión de
-
10,0
Ventajas: economy car...all that I needed...terrific on mileage very friendly and helpful staff.
Desventajas: the car didn't have cruise control.
Opinión de
-
10,0
Ventajas: Personnel was very competent and friendly.
Opinión de
-
9,6
Ventajas: Mr Antonio Corbett is one of the most pleasant person I've met in the car rental business. Having this man at their office is enough to have back most of the Customer Robert Belanger Laval, Québec, Canada
Desventajas: The person who brought me back at the hotel was very nice but had some confusion about the way to get there. That's the only thing I can tell.
Opinión de
-
5,2
Desventajas: Dirty car
Opinión de
-
2,0
Awful!
Desventajas: I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!
Opinión de
-
2,0
Disappointed in a well known company
Ventajas: The person we dealt with picking up our car was friendly.
Desventajas: Getting our car took forever. Only 1 person there seemed to know what they were doing. They didn't have a car seat available for our daughter. The car was in poor condition and unsafe condition, the front tire looked like it was slashed which we didn't realize until we got to our destination. They had no transportation to and from the airport which makes no sense when they are located less than 2 miles from it so we had to pay to take a taxi both ways. Wouldn't get anything started for us over the phone as to make dropping off any smoother. Overall I would never recommend them to anyone. I highly disappointed,
Opinión de
-
3,2
Did not honor price quote confirmation
Ventajas: did not print me s receipt and said it would be sent to me.
Desventajas: I was overcharged when received bill and enterprise said it was not processed properly at drop off location in west palm beach. They sent message to west palm location but still not resolved.
Opinión de
-
3,5
Ventajas: nothing one of my worst dealingsi in renting a car.
Desventajas: the Enterprise bus dropped us of at the wrong location.they offered no help and would not take us to the other location and told us to take a taxi, got there and waited an hour while they washed a car that i did not want but had to take and not a drop of gas in the car,told us we could change the car if un happy with it.tried to return it after one week and they said they would not do it,
Opinión de
-
5,2
Ventajas: Nice car.
Desventajas: I did not realize the rental facility was not at the airport. We had to take a taxi to the facility to get the car. There was no shuttle service offered which seemed very odd and made the transaction a bigger hassle than it was worth. Also, when we got there they did not have the car we wanted on site, and we had to wait for someone to go pick up an appropriate car and bring it over. We were delayed by both the necessity to take a taxi to the facility and by the unavailability of vehicles. Not too pleased with the whole situation. Also, ended up paying more than was originally quoted.
Opinión de
Hertz
Hertz opiniones
Puntos de alquiler
╳
Hertz
Puntos de alquiler en West Palm Beach
1515 Perimeter Rd
+1 561 686 4300
3000 S Dixie Hwy.
+1 561 835 0942
3175 Belvedere Road
+1 561 686 4300
Opiniones de viajeros
Valoración general
7,2 Bueno
Basado en 159 opiniones
General
7,1
Limpieza
7,6
Comodidad
7,4
Recogida/Entrega
6,8
Valor por tu dinero
7,3
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Easy and fast
Ventajas: The branch manager was very friendly with us, the pickup was in 5 minutes.
Opinión de
-
6,8
Not at airport
Ventajas: David, the Hertz guy, helped me out with Uber
Desventajas: The car was not at the airport and I had to get a $20 dollar cab ride to the Hertz at 3000 Dixie Highway. Then i had to get a ride back to the airport through Uber ... another $10. So my $30 dollar rental cost me $60 dollars. Where's the savings Kayak?
Opinión de
-
9,6
Great car at a great price
Ventajas: Car had good gas mileage. It was fun to drive.
Opinión de
-
10,0
Ventajas: Professional and responsive, with no wait to pick up. The employee quickly and willingly made note when I pointed out the gas tank was only 3/4 full. Location was easy to get to and convenient to airport. Good price with no hassles.
Opinión de
-
10,0
Ready and waiting!
Ventajas: My car was ready, clean, had low mileage and fit our needs perfectly.
Opinión de
-
8,0
No problems
Ventajas: Easy in/ out
Desventajas: Mx req light on?
Opinión de
-
10,0
Ventajas: Great customer service, Very fast check in and out. Very nice car. I am a Hertz member fro life.
Opinión de
-
10,0
Easy, fast and nice people
Ventajas: The process was quick and easy. I'd use them again any day
Opinión de
-
2,0
Ventajas: You changed the date I put in and I didn't notice it so I got no car. Youtube suck
Opinión de
-
6,0
Customer Service is only important to a few who work there
Ventajas: The manager and other gentleman who saved my morning!
Desventajas: I wasn't aware at the airport location (which my search engine defaulted to when researching a car) you were required to have a return flight to pay the deposit with a credit card. Rather than explaining this to me kindly, the representative continued to talk down to me and tell me the only way he would rent me the car was if I purchased a flight. He was rude, unkind and incredibly unprofessional. I stepped outside to make a phone call and returned to find the customer behind me also arguing with this representative over his behavior. I eventually spoke with a manager to inquire what else could be done - other to purchase a flight - since I had already prepaid for the car. They eventually got me in a car, but it took over an hour and being treated so poorly by a miserable human being first thing in the morning definitely makes me reconsider ever renting through Hertz again. This representative acted if I walked into his house and disturbed him and asked to rent his personal car. Unbelievable.
Opinión de
-
7,2
hertz has fewer shuttles than expected
Ventajas: car was fine checkout smooth and efficient, return easy just waited like ne'er than expected for the initial shuttle bus see above
Opinión de
-
6,8
Ventajas: Did not like that you had to add $15/day for another family member to drive car.
Opinión de
-
10,0
Easy and fast
Ventajas: The branch manager was very friendly with us, the pickup was in 5 minutes.
Opinión de
-
9,6
Great car at a great price
Ventajas: Car had good gas mileage. It was fun to drive.
Opinión de
-
10,0
Ventajas: Professional and responsive, with no wait to pick up. The employee quickly and willingly made note when I pointed out the gas tank was only 3/4 full. Location was easy to get to and convenient to airport. Good price with no hassles.
Opinión de
-
10,0
Ready and waiting!
Ventajas: My car was ready, clean, had low mileage and fit our needs perfectly.
Opinión de
-
10,0
Ventajas: Great customer service, Very fast check in and out. Very nice car. I am a Hertz member fro life.
Opinión de
-
10,0
Easy, fast and nice people
Ventajas: The process was quick and easy. I'd use them again any day
Opinión de
-
6,8
Not at airport
Ventajas: David, the Hertz guy, helped me out with Uber
Desventajas: The car was not at the airport and I had to get a $20 dollar cab ride to the Hertz at 3000 Dixie Highway. Then i had to get a ride back to the airport through Uber ... another $10. So my $30 dollar rental cost me $60 dollars. Where's the savings Kayak?
Opinión de
-
8,0
No problems
Ventajas: Easy in/ out
Desventajas: Mx req light on?
Opinión de
-
7,2
hertz has fewer shuttles than expected
Ventajas: car was fine checkout smooth and efficient, return easy just waited like ne'er than expected for the initial shuttle bus see above
Opinión de
-
6,8
Ventajas: Did not like that you had to add $15/day for another family member to drive car.
Opinión de
-
2,0
Ventajas: You changed the date I put in and I didn't notice it so I got no car. Youtube suck
Opinión de
-
6,0
Customer Service is only important to a few who work there
Ventajas: The manager and other gentleman who saved my morning!
Desventajas: I wasn't aware at the airport location (which my search engine defaulted to when researching a car) you were required to have a return flight to pay the deposit with a credit card. Rather than explaining this to me kindly, the representative continued to talk down to me and tell me the only way he would rent me the car was if I purchased a flight. He was rude, unkind and incredibly unprofessional. I stepped outside to make a phone call and returned to find the customer behind me also arguing with this representative over his behavior. I eventually spoke with a manager to inquire what else could be done - other to purchase a flight - since I had already prepaid for the car. They eventually got me in a car, but it took over an hour and being treated so poorly by a miserable human being first thing in the morning definitely makes me reconsider ever renting through Hertz again. This representative acted if I walked into his house and disturbed him and asked to rent his personal car. Unbelievable.
Opinión de
Puntos de alquiler
╳
keddy by Europcar
Puntos de alquiler en West Palm Beach
Please Go To The Advantage Counter- 150 Australian Ave
Puntos de alquiler
╳
National
Puntos de alquiler en West Palm Beach
2125 Belvedere Rd
+1 844 855 7202
Payless
Payless opiniones
Puntos de alquiler
╳
Payless
Puntos de alquiler en West Palm Beach
2005 Belvedere Road
+1 561 616 0771
Opiniones de viajeros
Valoración general
5,9 Aceptable
Basado en 59 opiniones
General
5,7
Limpieza
6,2
Comodidad
6,3
Recogida/Entrega
5,6
Valor por tu dinero
5,8
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: Agent was friendly. Paperwork handled efficiently. Car ready on schedule. Agent at turn in friendly and professional.
Opinión de
-
6,0
Wrong address listed for return.
Ventajas: Nice vehicle, friendly service on the rental side.
Desventajas: The return address was for a different business 10 minutes away from their actual office. I had to call Payless to get the correct number and ended up driving around for 30 minutes to figure it out.
Opinión de
-
4,4
1 hour to get a pre booked car
Ventajas: The car
Desventajas: One hour wait for a rental car - the girl is not even polite (arm laying on the counter) - sorry if you don't like your job but we are here to rent a car. Then pricing is not the one you think you will pay, you need extra insurance for everything. Then the car will be brought so extra 10 minutes to wait to finally find out the car was on the parking. Color discribed silver - the car is dark grey. And you need to check the dents and scratches by yourself. Poor experience for the pricing. I do not recommend
Opinión de
-
3,6
Car was pretty bad
Ventajas: Driver seat stained
Desventajas: Car drove poorly. 34k miles. Not going to use them again
Opinión de
-
10,0
SIGNS THAT PAYLESS COUNTER IS INSIDE THE BUDGET FACILITY
Ventajas: Staff was pleasant and andswered any questions I had
Desventajas: It was not clear that the PAYLESS customer counter was INSIDE the BUDGET car rental facility.
Opinión de
-
2,4
Difficult to find
Ventajas: Nothing The only good thing about this facility was the guard who let me in and the agent who checked in the car.
Desventajas: Could not find for 30 minutes, this facility was impossible to find and better signage should be erected.
Opinión de
-
6,0
Hidden charge
Desventajas: At counter I was advised there was $6.95 mandatory daily add on charge for road side pick up. I was forced to pay. I should have known that ahead of time and I would have chooses another agency
Opinión de
-
2,0
Desventajas: Did not have car I wanted had to pay more money will not use you again
Opinión de
-
4,0
Desventajas: From 58$ for 4 days , ended with 120$ cause the front desk lady didn't want to give me the car if I don't take the SLI (supplemental liability insurance). She told me that is was mandatory and woudnt let me the car if I dont take this insurance ... When I read the SLI contract there is a big "the purchase of SLI is not required in order to rent a car from Payless" DON'T rent from this SCAM rental company.
Opinión de
-
2,0
Desventajas: Bait and switch. My car was no longer available when I arrived at the empty counter. I was told they hold cars for 30 min only past your estimated arrival time - my plane and I were 1-1/2 hours late. They'd "given my car away". They had other cars - but they were all more expensive.
Opinión de
-
2,0
It was budget rental
Ventajas: Nothing. Crowded and disorganized
Desventajas: They are not set up to get you out quickly. It is a joke.
Opinión de
-
10,0
Good value for money
Ventajas: Car was clean and in hood working condition
Opinión de
-
10,0
Ventajas: Agent was friendly. Paperwork handled efficiently. Car ready on schedule. Agent at turn in friendly and professional.
Opinión de
-
10,0
SIGNS THAT PAYLESS COUNTER IS INSIDE THE BUDGET FACILITY
Ventajas: Staff was pleasant and andswered any questions I had
Desventajas: It was not clear that the PAYLESS customer counter was INSIDE the BUDGET car rental facility.
Opinión de
-
10,0
Good value for money
Ventajas: Car was clean and in hood working condition
Opinión de
-
6,0
Wrong address listed for return.
Ventajas: Nice vehicle, friendly service on the rental side.
Desventajas: The return address was for a different business 10 minutes away from their actual office. I had to call Payless to get the correct number and ended up driving around for 30 minutes to figure it out.
Opinión de
-
4,4
1 hour to get a pre booked car
Ventajas: The car
Desventajas: One hour wait for a rental car - the girl is not even polite (arm laying on the counter) - sorry if you don't like your job but we are here to rent a car. Then pricing is not the one you think you will pay, you need extra insurance for everything. Then the car will be brought so extra 10 minutes to wait to finally find out the car was on the parking. Color discribed silver - the car is dark grey. And you need to check the dents and scratches by yourself. Poor experience for the pricing. I do not recommend
Opinión de
-
3,6
Car was pretty bad
Ventajas: Driver seat stained
Desventajas: Car drove poorly. 34k miles. Not going to use them again
Opinión de
-
2,4
Difficult to find
Ventajas: Nothing The only good thing about this facility was the guard who let me in and the agent who checked in the car.
Desventajas: Could not find for 30 minutes, this facility was impossible to find and better signage should be erected.
Opinión de
-
6,0
Hidden charge
Desventajas: At counter I was advised there was $6.95 mandatory daily add on charge for road side pick up. I was forced to pay. I should have known that ahead of time and I would have chooses another agency
Opinión de
-
2,0
Desventajas: Did not have car I wanted had to pay more money will not use you again
Opinión de
-
4,0
Desventajas: From 58$ for 4 days , ended with 120$ cause the front desk lady didn't want to give me the car if I don't take the SLI (supplemental liability insurance). She told me that is was mandatory and woudnt let me the car if I dont take this insurance ... When I read the SLI contract there is a big "the purchase of SLI is not required in order to rent a car from Payless" DON'T rent from this SCAM rental company.
Opinión de
-
2,0
Desventajas: Bait and switch. My car was no longer available when I arrived at the empty counter. I was told they hold cars for 30 min only past your estimated arrival time - my plane and I were 1-1/2 hours late. They'd "given my car away". They had other cars - but they were all more expensive.
Opinión de
-
2,0
It was budget rental
Ventajas: Nothing. Crowded and disorganized
Desventajas: They are not set up to get you out quickly. It is a joke.
Opinión de
Puntos de alquiler
╳
Sixt
Puntos de alquiler en West Palm Beach
2501 Bristol Drive Unit A2
+1 561 228 5160
Un viajero que alquiló un coche en West Palm Beach valoró la agencia elegida con una nota media de 10,0