Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Desventajas: They tried to overcharge me and violate the agreement. Very dishonest.
Opinión de
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7,2
Providence office was a little unorganized
Ventajas: We got a great car but it wasn't completely clean. The car worked great for our trip - held tons of stuff/luggage/people so it was perfect. Ran well and got us from point A to point B!
Desventajas: The Providence office on Eddy was disorganized and understaffed but they were nice/helpful despite the long wait.
Opinión de
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2,0
Went 3 times, next cars available
Ventajas: Nothing
Desventajas: Went to the rental store 3 times (starting with the reserved time) and each time they didn’t have the car and said “it was on the way”. I waited 45 minutes each the first two times and gave up on the third. They also had no internet or phone service so their computers were down and the staff were using their personal cell phones to make reservations and call their suppliers.
Opinión de
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8,0
Ventajas: easy check in and pick up. Employees were helpful and professional
Desventajas: the car was not in good condition i.e. when on the freeway, the car would shake.
Opinión de
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9,6
fast, easy rental- friendly staff
Ventajas: clean car, efficient rental experience. price was not bad given one-way rental
Desventajas: nothing
Opinión de
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10,0
Ventajas: Staff was helpful and nice.
Opinión de
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8,8
Ventajas: Was also to promptly drop-off the vehicle
Desventajas: Didn't appreciate being told, when I mentioned that fact that the USB port didn't charge my phone, that it's not supposed to charge the phone (if it's supposed to do that, then what purpose does it serve?)
Opinión de
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10,0
Great price, easy transaction
Ventajas: Helpful but fast and concise staff, upgraded though I was happy with price for original class.
Opinión de
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9,6
Ventajas: Good services
Opinión de
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4,8
Desventajas: Forced to use a smoking car. Employee at pick up location very rude.
Opinión de
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10,0
Great price great service
Ventajas: Once I contacted budget, they were super helpful about making sure I got the car from their downtown location but was able to return it at the airport location without additional cost. Budget, both the local office I went to on Eddy street, and the national location I called when I was fixing my reservation, went above and beyond to make sure I got the best rate and the car and arrangements that I needed.
Desventajas: It's not budget's fault, but the KAYAK site included rates and results different from what I was searching for. I was very specific that I wanted to pick up and return at the Providence airport (TF GREEN) ONLY, but I kept getting not only BOSTON LOGAN airport rentals in my search result, but also pricing for various locations all over Providence. That turned out to be so much cheaper in the long run ($145 vs $400, total) and that's peachy, but I only figured that out AFTER I already made the reservation. So, it all came out ok in the end, but it felt disconcerting and a little misleading/difficult to navigate.
Opinión de
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2,4
Car reeked of cigarette smoke.
Desventajas: I didn't realize it until I had left the highway that the car reeked of cigarette smoke. Rental locations near my destination were inconvenient and the day I would have been able to switch vehicles, they were closed. When I returned the car, all they would do for me is give me a $10 discount on my next rental. I am allergic to cigarette smoke and was travelling with small children. We had to borrow a family member's car for our stay and only used the rental to drive 1 hour 15 minutes to and from the airport. I'm very disappointed Budget did not do the right thing.
Opinión de
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9,6
fast, easy rental- friendly staff
Ventajas: clean car, efficient rental experience. price was not bad given one-way rental
Desventajas: nothing
Opinión de
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10,0
Ventajas: Staff was helpful and nice.
Opinión de
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8,8
Ventajas: Was also to promptly drop-off the vehicle
Desventajas: Didn't appreciate being told, when I mentioned that fact that the USB port didn't charge my phone, that it's not supposed to charge the phone (if it's supposed to do that, then what purpose does it serve?)
Opinión de
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10,0
Great price, easy transaction
Ventajas: Helpful but fast and concise staff, upgraded though I was happy with price for original class.
Opinión de
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9,6
Ventajas: Good services
Opinión de
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10,0
Great price great service
Ventajas: Once I contacted budget, they were super helpful about making sure I got the car from their downtown location but was able to return it at the airport location without additional cost. Budget, both the local office I went to on Eddy street, and the national location I called when I was fixing my reservation, went above and beyond to make sure I got the best rate and the car and arrangements that I needed.
Desventajas: It's not budget's fault, but the KAYAK site included rates and results different from what I was searching for. I was very specific that I wanted to pick up and return at the Providence airport (TF GREEN) ONLY, but I kept getting not only BOSTON LOGAN airport rentals in my search result, but also pricing for various locations all over Providence. That turned out to be so much cheaper in the long run ($145 vs $400, total) and that's peachy, but I only figured that out AFTER I already made the reservation. So, it all came out ok in the end, but it felt disconcerting and a little misleading/difficult to navigate.
Opinión de
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7,2
Providence office was a little unorganized
Ventajas: We got a great car but it wasn't completely clean. The car worked great for our trip - held tons of stuff/luggage/people so it was perfect. Ran well and got us from point A to point B!
Desventajas: The Providence office on Eddy was disorganized and understaffed but they were nice/helpful despite the long wait.
Opinión de
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8,0
Ventajas: easy check in and pick up. Employees were helpful and professional
Desventajas: the car was not in good condition i.e. when on the freeway, the car would shake.
Opinión de
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2,0
Desventajas: They tried to overcharge me and violate the agreement. Very dishonest.
Opinión de
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2,0
Went 3 times, next cars available
Ventajas: Nothing
Desventajas: Went to the rental store 3 times (starting with the reserved time) and each time they didn’t have the car and said “it was on the way”. I waited 45 minutes each the first two times and gave up on the third. They also had no internet or phone service so their computers were down and the staff were using their personal cell phones to make reservations and call their suppliers.
Opinión de
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4,8
Desventajas: Forced to use a smoking car. Employee at pick up location very rude.
Opinión de
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2,4
Car reeked of cigarette smoke.
Desventajas: I didn't realize it until I had left the highway that the car reeked of cigarette smoke. Rental locations near my destination were inconvenient and the day I would have been able to switch vehicles, they were closed. When I returned the car, all they would do for me is give me a $10 discount on my next rental. I am allergic to cigarette smoke and was travelling with small children. We had to borrow a family member's car for our stay and only used the rental to drive 1 hour 15 minutes to and from the airport. I'm very disappointed Budget did not do the right thing.
Opinión de
