Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Cars not ready
Ventajas: The paperwork process was quick and efficient.
Desventajas: Once I got the paperwork, I entered the garage and there was a huge line for midsize/compact cars. Apparently there were no cars ready and tons of reservations. They brought up cars one by one as they were ready. It was random- some people were leaving in SUVs, some driving away in compact cars. I waited an hour and lucked out with an SUV but I would have rather not waited and drove away with the compact car I paid for.
Opinión de
-
4,8
Disappointed
Desventajas: The car had a cigarette smell. A very high mileage. A mechanical fault in reverse the gears clunked. We should have changed it but we only had a short trip.
Opinión de
-
10,0
Saved the day!
Ventajas: The whole rental and return process was very smooth. On top of that, I accidentally left my cell phone in the car when I returned it, which I didn't realize for 20-30 minutes. When I went back, they made a real team effort to find it for me. It took a little while, but they got it back to me in time for me to still make my plane with no problem. Thanks, Ft. Lauderdale Alamo team!
Desventajas: Nothing - it was all good.
Opinión de
-
9,2
Ventajas: Fast drop off, I was greeted by name as I exited the car.
Opinión de
-
10,0
Alamo is a great rental company
Ventajas: Checking in was quick although there were many prople in line. Checking out took less than 30 seconds! Car is new and clean. The price was fantastic
Opinión de
-
6,8
Take your time taking off.
Ventajas: Nice car. Friendly service. Received a credit for inconvenience and phone response to issues was good.
Desventajas: Unfortunately, a previous renter ignored the no-smoking policy, and the car reeked of cigar smoke, or perhaps some really strongly scented vape. In a hurry to start the vacation, didn't realize this until we were on the road. It took 4 days of open windows for the smell to dissipate. Too bad people are so inconsiderate. Also, the emissions feature of the car turning off while at idle needs to be re-examined. Nice thought for the environment, but potentially dangerous outcome if the driver is unaware of the disable button, as I was initially. I would rent from them again, but survey the car better before I drove away next time.
Opinión de
-
10,0
Easy and affordable
Ventajas: The check in/out process was a breeze. Great customer service.
Desventajas: N/A
Opinión de
-
9,6
It was a great experience
Ventajas: The convenience was great and the service was very efficient
Desventajas: Tallahassee drop off was a little confusing as the signs had 3 different companies listed on the parking lot and Alamo was in smaller letters so we missed it on the 1st pass through
Opinión de
-
2,0
Never made it this far
Ventajas: Nothing
Desventajas: Na
Opinión de
-
10,0
1st time
Ventajas: This is the first time I’ve ever actually got my car that I signed up to get usually you get whatever’s available got a Toyota forerunner car was wonderful trip is wonderful quiet
Opinión de
-
8,0
Ventajas: Great customer service in Fort Meyers. I had reserved too small a car and the ease and cost of upgrade was great thanks to the customer service agent.
Desventajas: Seats badly stained and windows fogged from outgassing in rental. Needed better cleaning.
Opinión de
-
10,0
Ventajas: Clean car, quick checkout
Opinión de
-
10,0
Saved the day!
Ventajas: The whole rental and return process was very smooth. On top of that, I accidentally left my cell phone in the car when I returned it, which I didn't realize for 20-30 minutes. When I went back, they made a real team effort to find it for me. It took a little while, but they got it back to me in time for me to still make my plane with no problem. Thanks, Ft. Lauderdale Alamo team!
Desventajas: Nothing - it was all good.
Opinión de
-
9,2
Ventajas: Fast drop off, I was greeted by name as I exited the car.
Opinión de
-
10,0
Alamo is a great rental company
Ventajas: Checking in was quick although there were many prople in line. Checking out took less than 30 seconds! Car is new and clean. The price was fantastic
Opinión de
-
10,0
Easy and affordable
Ventajas: The check in/out process was a breeze. Great customer service.
Desventajas: N/A
Opinión de
-
9,6
It was a great experience
Ventajas: The convenience was great and the service was very efficient
Desventajas: Tallahassee drop off was a little confusing as the signs had 3 different companies listed on the parking lot and Alamo was in smaller letters so we missed it on the 1st pass through
Opinión de
-
10,0
1st time
Ventajas: This is the first time I’ve ever actually got my car that I signed up to get usually you get whatever’s available got a Toyota forerunner car was wonderful trip is wonderful quiet
Opinión de
-
10,0
Ventajas: Clean car, quick checkout
Opinión de
-
6,8
Take your time taking off.
Ventajas: Nice car. Friendly service. Received a credit for inconvenience and phone response to issues was good.
Desventajas: Unfortunately, a previous renter ignored the no-smoking policy, and the car reeked of cigar smoke, or perhaps some really strongly scented vape. In a hurry to start the vacation, didn't realize this until we were on the road. It took 4 days of open windows for the smell to dissipate. Too bad people are so inconsiderate. Also, the emissions feature of the car turning off while at idle needs to be re-examined. Nice thought for the environment, but potentially dangerous outcome if the driver is unaware of the disable button, as I was initially. I would rent from them again, but survey the car better before I drove away next time.
Opinión de
-
8,0
Ventajas: Great customer service in Fort Meyers. I had reserved too small a car and the ease and cost of upgrade was great thanks to the customer service agent.
Desventajas: Seats badly stained and windows fogged from outgassing in rental. Needed better cleaning.
Opinión de
-
2,0
Cars not ready
Ventajas: The paperwork process was quick and efficient.
Desventajas: Once I got the paperwork, I entered the garage and there was a huge line for midsize/compact cars. Apparently there were no cars ready and tons of reservations. They brought up cars one by one as they were ready. It was random- some people were leaving in SUVs, some driving away in compact cars. I waited an hour and lucked out with an SUV but I would have rather not waited and drove away with the compact car I paid for.
Opinión de
-
4,8
Disappointed
Desventajas: The car had a cigarette smell. A very high mileage. A mechanical fault in reverse the gears clunked. We should have changed it but we only had a short trip.
Opinión de
-
2,0
Never made it this far
Ventajas: Nothing
Desventajas: Na
Opinión de
