Opiniones de viajeros
Valoración general
6,2 Bueno
Basado en 149 opiniones
General
5,9
Limpieza
6,9
Comodidad
6,7
Recogida/Entrega
5,4
Valor por tu dinero
6,2
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Coches de alquiler baratos en Fort Lauderdale
Mejores precios encontrados por usuarios de KAYAK en las últimas 24 horas.
Opiniones y directorio de alquiler de coches en Fort Lauderdale
Economy Rent a Car
Economy Rent a Car opiniones
Puntos de alquiler
╳
Economy Rent a Car
Puntos de alquiler en Fort Lauderdale
111sw 33rd Street
954-684-9030
Port Everglades
954-684-9030
- 5.1
- 6.2
- 6.0
- 5.1
- 5.0
Opiniones recientes
8,0 Excelente
16 oct 2017
Economy rent a car en Ft. Laudardale
Ventajas: Buen servicio, poca gente al momento de llegar.
Desventajas: El precio final cambio bastante una vez todos los cargos que no te explican desde que uno cotiza en Kayak, ojo con eso.
El lugar para recoger y entregar los coches esta un poco alejado de la "terminal oficial" de renta de coches del aeropuerto, pero viene por ti un trasporte que igual te lleva al aeropuerto una vez que entregas el coche.
Puntos de alquiler
╳
A Car Rental
Puntos de alquiler en Fort Lauderdale
2908 E Sunrise Blvd
+1 954 567 3349
Ace
Ace opiniones
Puntos de alquiler
╳
Ace
Puntos de alquiler en Fort Lauderdale
2330 South Andrews Avenue
+1 954 332 1125
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
6,0
No replies to contact.
Ventajas: People were all nice.
Desventajas: Paid $170 deposit and only was refunded about 10%. After several attempts, no explanation was received.
Opinión de
-
4,4
Hidden charges
Ventajas: I liked the online price much better than the actual price.
Desventajas: Quoted one price online and quadrupled at counter with hidden fees. When I booked I was quoted $458 for two weeks but when I got to the counter it ballooned to $1300 with mandatory fees which I found to be offensive, I can understand an extra $100-300 unexpectedly but $900. I went to another car rental and paid like $700 total. If you're a budget traveller stay away, there's a lot of bait and switch going on. You guys (ace) need to be more transparent and forthcoming with your charges.
Opinión de
-
4,8
Prepare to pay extra.
Desventajas: Upsell everything, make everyone there buy insurance that costs more than the car rental. Comes with half tank if Gas, that they try to charge you for when you bring it back in a half tank. Lowest qoute, but ends up being double. Location small and not convenient. Wouldn't go back.
Opinión de
-
2,0
Hidden fees
Ventajas: Thought I liked the price
Opinión de
-
4,0
Ventajas: The absence of all the FEES! The taxing authorities are cutting their own throats with all the taxes and fees!!!!
Desventajas: middle of the night, in unknown part of town, waiting in line for 45 minuets before leaving without a car. VERY uncomfortable.
Opinión de
-
7,2
Only issue was drop off
Ventajas: cheap and car was clean
Desventajas: Upon drop off at the aft Lauderdale location I need to get down the street for an emergency and they only provide drop off to the airport and not the near by hospital. I had to go on foot as Uber was unavailable also. This is the only complaint as I am a local.
Opinión de
-
2,0
Didn't even have a car available
Ventajas: They had a shuttle
Desventajas: Scheduled for a noon pickup, got to rental location and people in line said they were told to expect a wait of an hour or two hours for a car. We were in town for a funeral, cancelled this rental and got enterprise. Very disappointed with Ace.
Opinión de
-
2,0
Most horrible rental agency since I started driving 40 years ago
Ventajas: Nothing
Desventajas: Car was old. Charged me for a glove box that was broken when I got the car. Gave me a car with no gas so I had to drive back to have it filled. Forced me to buy liability insurance which they did not mention until I got there which added 17 a day to my cost. Transponder policy is a rip off. You should take these cheap bait and switch rentals off you service.
Opinión de
-
4,0
Desventajas: Exspensive
Opinión de
-
10,0
Nice car
Ventajas: The staff was very friendly and accommodating
Opinión de
-
5,2
Ventajas: Car itself was fine.
Desventajas: Dropoff and pickup were slow and disorganized. I was lucky I was very early for my return flight.
Opinión de
-
4,4
Wouldn't recommend.
Ventajas: We got a working car. It got us from where we started to where we needed to go.
Desventajas: - Extremely slow checkin - It was necessary for us to purchase liability insurance, effectively a hidden charge - The guy in front of us was assigned a car too damaged for him to accept - Our car had a bunch of large cosmetic damage that we would have been charged for if I didn't bring it up
Opinión de
-
6,0
No replies to contact.
Ventajas: People were all nice.
Desventajas: Paid $170 deposit and only was refunded about 10%. After several attempts, no explanation was received.
Opinión de
-
4,4
Hidden charges
Ventajas: I liked the online price much better than the actual price.
Desventajas: Quoted one price online and quadrupled at counter with hidden fees. When I booked I was quoted $458 for two weeks but when I got to the counter it ballooned to $1300 with mandatory fees which I found to be offensive, I can understand an extra $100-300 unexpectedly but $900. I went to another car rental and paid like $700 total. If you're a budget traveller stay away, there's a lot of bait and switch going on. You guys (ace) need to be more transparent and forthcoming with your charges.
Opinión de
-
4,8
Prepare to pay extra.
Desventajas: Upsell everything, make everyone there buy insurance that costs more than the car rental. Comes with half tank if Gas, that they try to charge you for when you bring it back in a half tank. Lowest qoute, but ends up being double. Location small and not convenient. Wouldn't go back.
Opinión de
-
2,0
Hidden fees
Ventajas: Thought I liked the price
Opinión de
-
4,0
Ventajas: The absence of all the FEES! The taxing authorities are cutting their own throats with all the taxes and fees!!!!
Desventajas: middle of the night, in unknown part of town, waiting in line for 45 minuets before leaving without a car. VERY uncomfortable.
Opinión de
-
2,0
Didn't even have a car available
Ventajas: They had a shuttle
Desventajas: Scheduled for a noon pickup, got to rental location and people in line said they were told to expect a wait of an hour or two hours for a car. We were in town for a funeral, cancelled this rental and got enterprise. Very disappointed with Ace.
Opinión de
-
2,0
Most horrible rental agency since I started driving 40 years ago
Ventajas: Nothing
Desventajas: Car was old. Charged me for a glove box that was broken when I got the car. Gave me a car with no gas so I had to drive back to have it filled. Forced me to buy liability insurance which they did not mention until I got there which added 17 a day to my cost. Transponder policy is a rip off. You should take these cheap bait and switch rentals off you service.
Opinión de
-
4,0
Desventajas: Exspensive
Opinión de
-
5,2
Ventajas: Car itself was fine.
Desventajas: Dropoff and pickup were slow and disorganized. I was lucky I was very early for my return flight.
Opinión de
-
4,4
Wouldn't recommend.
Ventajas: We got a working car. It got us from where we started to where we needed to go.
Desventajas: - Extremely slow checkin - It was necessary for us to purchase liability insurance, effectively a hidden charge - The guy in front of us was assigned a car too damaged for him to accept - Our car had a bunch of large cosmetic damage that we would have been charged for if I didn't bring it up
Opinión de
Puntos de alquiler
╳
ADDCAR RENTAL
Puntos de alquiler en Fort Lauderdale
2929 SE 6th Ave
Advantage
Advantage opiniones
Puntos de alquiler
╳
Advantage
Puntos de alquiler en Fort Lauderdale
600 Terminal Drive - UNIT 303
+1 954 359 4022
Opiniones de viajeros
Valoración general
6,4 Bueno
Basado en 123 opiniones
General
6,3
Limpieza
6,7
Comodidad
6,9
Recogida/Entrega
5,8
Valor por tu dinero
6,5
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,4
Great experience
Ventajas: No complaints it was fast and easy. Pick up and drop off were a breeze... first time renting with this company but would not hesitate to do it again
Opinión de
-
8,0
Ventajas: Price
Desventajas: Process too long at check in. Like most rental car cos. tried to oversell
Opinión de
-
10,0
Ventajas: Thanks for the convertible upgrade suggestion. Well done.
Desventajas: Not much to complain about.
Opinión de
-
9,2
Great
Ventajas: The staff was friendly l, the car was clean and a great price.
Desventajas: We had to wait for a while, when registering, to pick up the car. Not the best thing after sitting in a plane for a few hours.
Opinión de
-
8,0
Ventajas: The car was roomy.
Desventajas: The counter was closed at 12:30am. We had to go to another agency counter and stood in line for over thirty minutes. I had to return another day because there was no windshield wiper fluid, which made it difficult to see on the highway after trying to clean the windshield unaware the reservoir was empty. It took fifteen minutes to get them to put some fluid in when I returned during the rental period. The ceiling was stained with awful brown spots.
Opinión de
-
6,0
bait and switch on price
Ventajas: car was very clean and nice. the only part I enjoyed
Desventajas: price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.
Opinión de
-
6,0
Desventajas: I booked the car for my daughter and they did not honor the discount I was given through AARP. They should have told me this when I booked the car. It cost another $100.
Opinión de
-
5,2
Hidden charges
Ventajas: Pick up at airport
Desventajas: The price was not at all what was advertised, the extra charges were outrageous and the staff was less than helpful at dropoff.
Opinión de
-
2,0
Terrible service
Desventajas: customer service was the worst I have ever seen and the whole process took forever
Opinión de
-
8,4
Toll
Ventajas: Due to only $5 in tolls we had to pay $92 to Advantage. Very frustrating!! It feels like car rental companies are making a killing and renters have no reasonable options.
Opinión de
-
4,4
Not very organized or professional
Desventajas: Car was not ready; drop off and pick up very confusing; disorganized; will not rent with the company again.
Opinión de
-
10,0
Best deal in FLL
Ventajas: The price was the most competitive of all sites.
Desventajas: I paid for full tank and only used a half tank. It probably would have been less expensive to let Dollar refill the used fuel.
Opinión de
-
10,0
Ventajas: Thanks for the convertible upgrade suggestion. Well done.
Desventajas: Not much to complain about.
Opinión de
-
9,2
Great
Ventajas: The staff was friendly l, the car was clean and a great price.
Desventajas: We had to wait for a while, when registering, to pick up the car. Not the best thing after sitting in a plane for a few hours.
Opinión de
-
10,0
Best deal in FLL
Ventajas: The price was the most competitive of all sites.
Desventajas: I paid for full tank and only used a half tank. It probably would have been less expensive to let Dollar refill the used fuel.
Opinión de
-
8,4
Great experience
Ventajas: No complaints it was fast and easy. Pick up and drop off were a breeze... first time renting with this company but would not hesitate to do it again
Opinión de
-
8,0
Ventajas: Price
Desventajas: Process too long at check in. Like most rental car cos. tried to oversell
Opinión de
-
8,0
Ventajas: The car was roomy.
Desventajas: The counter was closed at 12:30am. We had to go to another agency counter and stood in line for over thirty minutes. I had to return another day because there was no windshield wiper fluid, which made it difficult to see on the highway after trying to clean the windshield unaware the reservoir was empty. It took fifteen minutes to get them to put some fluid in when I returned during the rental period. The ceiling was stained with awful brown spots.
Opinión de
-
8,4
Toll
Ventajas: Due to only $5 in tolls we had to pay $92 to Advantage. Very frustrating!! It feels like car rental companies are making a killing and renters have no reasonable options.
Opinión de
-
6,0
bait and switch on price
Ventajas: car was very clean and nice. the only part I enjoyed
Desventajas: price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.
Opinión de
-
6,0
Desventajas: I booked the car for my daughter and they did not honor the discount I was given through AARP. They should have told me this when I booked the car. It cost another $100.
Opinión de
-
5,2
Hidden charges
Ventajas: Pick up at airport
Desventajas: The price was not at all what was advertised, the extra charges were outrageous and the staff was less than helpful at dropoff.
Opinión de
-
2,0
Terrible service
Desventajas: customer service was the worst I have ever seen and the whole process took forever
Opinión de
-
4,4
Not very organized or professional
Desventajas: Car was not ready; drop off and pick up very confusing; disorganized; will not rent with the company again.
Opinión de
Alamo
Alamo opiniones
Puntos de alquiler
╳
Alamo
Puntos de alquiler en Fort Lauderdale
1700 Eller Dr
+1 888 826 6893
600 Terminal Dr Suite 202
+1 888 826 6893
Opiniones de viajeros
Valoración general
8,9 Excelente
Basado en 604 opiniones
General
8,9
Limpieza
9,0
Comodidad
8,9
Recogida/Entrega
9,0
Valor por tu dinero
8,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,2
Ventajas: It was last minute we needed a car and we got an excellent rate with Alamo. Staff was very customer oriented and we deff got value for money. We would recommend ☺
Desventajas: The only issue we had was the car we got was stick with cigarette smell. It took a few days for it to go away. I would recommend they keep smoking and non smoking car seperate. Make it a criteria to know if persons do before renting.
Opinión de
-
10,0
Ventajas: They didn't rip us off for cost of gas when we returned the car prior to hurricane Irma. We really appreciated this! Enjoyed our Toyota Camry Good price too.
Opinión de
-
9,2
Ventajas: The vehicle was nice and the staff were pleasant even at 2:00 am.
Desventajas: The windshield was dirty and the wipers were worn out. Which I didn't realize until it started raining. Very poor vision.
Opinión de
-
10,0
Ventajas: Very easy and convenient.
Opinión de
-
10,0
Friendly
Ventajas: Very friendly customer service, and everyone from the desk to where I got the car people were very friendly and helpful
Opinión de
-
7,6
wary of the guy behind the desk
Desventajas: i reserved a full size suv that would sit at least 7 people. when i got to alamo, they wanted to give me a smaller suv that would sit 5 people or charge me more to get the extended size suv. i explained what i reserved and was given that. i think they were trying to pull one over on me.
Opinión de
-
7,2
Spiders in car
Ventajas: Pick any car in class was nice, quick service at both pick up and return, and what we thought was a clean car.
Desventajas: Giant spider crawled across inside of windshield about 15 mins into trip. Had to pull over, search and destroy... found spider webs in car several more times during 1.5 day rental and did not leave windows down in the car.
Opinión de
-
10,0
Ventajas: Quick check in
Opinión de
-
6,0
Ventajas: never rented the car
Desventajas: Never rented the car
Opinión de
-
3,2
Boat of death
Ventajas: It drove without breaking down
Desventajas: We ordered an economy car and got a minivan (only car left)! It was horrible to drive with cars whizzing by, the rear windows are manual and wouldn't close
Opinión de
-
5,2
Overcharged
Ventajas: Nissan Rogue was an adequate vehicle.
Desventajas: Prepaid for gas. They charged me for a full tank. When I brought it back with 1/2 a tank, they wouldn't reimburse me for the fuel I didn't use. They also tried upselling me and tried to pass it off as no big deal, even though it was going to result in an additional $45/day fee. Additionally, after telling me I could choose between a Jeep Cherokee and other nicer SUVs, they had 2 Nissan Rogues to choose from on their lot. What a sham.
Opinión de
-
6,4
Desventajas: Requested pick up at MIA - drop off at FLL - very specific with the agent as these are the airports we were flying into and out of. No misunderstanding. We went over this more than once. ACE Phone agent assured me were were all set for pick up in MIA drop off in FLL. Counter agent in MIA "Lucky" assured me we were all set for drop off in FLL. . Car pick up was OK. Car drop off was not. Drop off agent in FLL billed me $50.00 additional for FLL drop off. They had not record of the FLL drop off request.
Opinión de
-
9,2
Ventajas: It was last minute we needed a car and we got an excellent rate with Alamo. Staff was very customer oriented and we deff got value for money. We would recommend ☺
Desventajas: The only issue we had was the car we got was stick with cigarette smell. It took a few days for it to go away. I would recommend they keep smoking and non smoking car seperate. Make it a criteria to know if persons do before renting.
Opinión de
-
10,0
Ventajas: They didn't rip us off for cost of gas when we returned the car prior to hurricane Irma. We really appreciated this! Enjoyed our Toyota Camry Good price too.
Opinión de
-
9,2
Ventajas: The vehicle was nice and the staff were pleasant even at 2:00 am.
Desventajas: The windshield was dirty and the wipers were worn out. Which I didn't realize until it started raining. Very poor vision.
Opinión de
-
10,0
Ventajas: Very easy and convenient.
Opinión de
-
10,0
Friendly
Ventajas: Very friendly customer service, and everyone from the desk to where I got the car people were very friendly and helpful
Opinión de
-
10,0
Ventajas: Quick check in
Opinión de
-
7,6
wary of the guy behind the desk
Desventajas: i reserved a full size suv that would sit at least 7 people. when i got to alamo, they wanted to give me a smaller suv that would sit 5 people or charge me more to get the extended size suv. i explained what i reserved and was given that. i think they were trying to pull one over on me.
Opinión de
-
7,2
Spiders in car
Ventajas: Pick any car in class was nice, quick service at both pick up and return, and what we thought was a clean car.
Desventajas: Giant spider crawled across inside of windshield about 15 mins into trip. Had to pull over, search and destroy... found spider webs in car several more times during 1.5 day rental and did not leave windows down in the car.
Opinión de
-
6,0
Ventajas: never rented the car
Desventajas: Never rented the car
Opinión de
-
3,2
Boat of death
Ventajas: It drove without breaking down
Desventajas: We ordered an economy car and got a minivan (only car left)! It was horrible to drive with cars whizzing by, the rear windows are manual and wouldn't close
Opinión de
-
5,2
Overcharged
Ventajas: Nissan Rogue was an adequate vehicle.
Desventajas: Prepaid for gas. They charged me for a full tank. When I brought it back with 1/2 a tank, they wouldn't reimburse me for the fuel I didn't use. They also tried upselling me and tried to pass it off as no big deal, even though it was going to result in an additional $45/day fee. Additionally, after telling me I could choose between a Jeep Cherokee and other nicer SUVs, they had 2 Nissan Rogues to choose from on their lot. What a sham.
Opinión de
-
6,4
Desventajas: Requested pick up at MIA - drop off at FLL - very specific with the agent as these are the airports we were flying into and out of. No misunderstanding. We went over this more than once. ACE Phone agent assured me were were all set for pick up in MIA drop off in FLL. Counter agent in MIA "Lucky" assured me we were all set for drop off in FLL. . Car pick up was OK. Car drop off was not. Drop off agent in FLL billed me $50.00 additional for FLL drop off. They had not record of the FLL drop off request.
Opinión de
Puntos de alquiler
╳
Americas Best Car Rental
Puntos de alquiler en Fort Lauderdale
3234 SE 6th Ave
+1 954 533 7073
Avis
Avis opiniones
Puntos de alquiler
╳
Avis
Puntos de alquiler en Fort Lauderdale
2301 Southeast 17th Street
+1 954 713 1500
600 Terminal Drive, 3rd Floor
+1 954 359 3250
701 East Sunrise Boulevard
+1 954 462 7400
Opiniones de viajeros
Valoración general
7,9 Bueno
Basado en 57 opiniones
General
8,0
Limpieza
8,2
Comodidad
8,2
Recogida/Entrega
7,5
Valor por tu dinero
7,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: We changed the reservation and dropped off in Boca and they were terrific too.
Opinión de
-
2,4
they didnt clean the car correctly.I took more 1hour waiting the car .
Ventajas: nothing
Desventajas: nothing
Opinión de
-
3,6
Overcharged and fighting with Avis over an Insurance charge
Ventajas: Nothing
Desventajas: Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one
Opinión de
-
8,0
Ventajas: convenience pick up and drop off
Desventajas: nothing
Opinión de
-
9,2
Quick and easy
Ventajas: Quick and easy drop off and access
Desventajas: returned 25 min late and they wanted to charge me an extra $200. I explained it wasn't fair and that I didn't even get the car I paid for. After showing my email confirmation the clerk waived the extra charges and actually changed my reservation to a full size instead of the premium I paid. I was satisfied with the end result
Opinión de
-
2,0
Ventajas: worst service i have ever had with any car rental ever.
Desventajas: showed up with confirmed reservation, called multiple times to confirm time and date. I stood in line for 1 hour waiting to be told there was no cars available........ they told me to go somewhere else. the worst start of a vacation ever..... do not book here... do not book here... do not book here... do not book here... do not book here... do not not book here... don not book here.... do not book here... do not book here... do not book here... do not book here. do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...............................................................................................................................
Opinión de
-
8,0
Ventajas: The car was nice, although not really that clean, the drop off was easy.
Desventajas: There was a long line (which can't be helped) but it took 40 min & movedsuper slow.
Opinión de
-
3,2
Long lines, poor staffing
Ventajas: Car was clean
Desventajas: Lines, wait, shuttle to rental center
Opinión de
-
7,6
Ventajas: Easy pick up
Desventajas: Drop off needs to be more organized, had to drop off in a parking lot behind the building and drag my luggage around to the front to return the key to the Avis representative.
Opinión de
-
9,2
Happy
Ventajas: Fast pickup and drop off
Desventajas: Didn't get to choose from variety of cars in the selected size. The assigned me to a specific car
Opinión de
-
7,6
Ventajas: The drop off was each and efficient for us to do.
Opinión de
-
5,2
Paid too much
Ventajas: Staff was polite.
Desventajas: They couldnt close my ticket bc they didn't have a barcode.
Opinión de
-
10,0
Ventajas: We changed the reservation and dropped off in Boca and they were terrific too.
Opinión de
-
9,2
Quick and easy
Ventajas: Quick and easy drop off and access
Desventajas: returned 25 min late and they wanted to charge me an extra $200. I explained it wasn't fair and that I didn't even get the car I paid for. After showing my email confirmation the clerk waived the extra charges and actually changed my reservation to a full size instead of the premium I paid. I was satisfied with the end result
Opinión de
-
9,2
Happy
Ventajas: Fast pickup and drop off
Desventajas: Didn't get to choose from variety of cars in the selected size. The assigned me to a specific car
Opinión de
-
8,0
Ventajas: convenience pick up and drop off
Desventajas: nothing
Opinión de
-
8,0
Ventajas: The car was nice, although not really that clean, the drop off was easy.
Desventajas: There was a long line (which can't be helped) but it took 40 min & movedsuper slow.
Opinión de
-
7,6
Ventajas: Easy pick up
Desventajas: Drop off needs to be more organized, had to drop off in a parking lot behind the building and drag my luggage around to the front to return the key to the Avis representative.
Opinión de
-
7,6
Ventajas: The drop off was each and efficient for us to do.
Opinión de
-
2,4
they didnt clean the car correctly.I took more 1hour waiting the car .
Ventajas: nothing
Desventajas: nothing
Opinión de
-
3,6
Overcharged and fighting with Avis over an Insurance charge
Ventajas: Nothing
Desventajas: Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one
Opinión de
-
2,0
Ventajas: worst service i have ever had with any car rental ever.
Desventajas: showed up with confirmed reservation, called multiple times to confirm time and date. I stood in line for 1 hour waiting to be told there was no cars available........ they told me to go somewhere else. the worst start of a vacation ever..... do not book here... do not book here... do not book here... do not book here... do not book here... do not not book here... don not book here.... do not book here... do not book here... do not book here... do not book here. do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...............................................................................................................................
Opinión de
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3,2
Long lines, poor staffing
Ventajas: Car was clean
Desventajas: Lines, wait, shuttle to rental center
Opinión de
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5,2
Paid too much
Ventajas: Staff was polite.
Desventajas: They couldnt close my ticket bc they didn't have a barcode.
Opinión de
Puntos de alquiler
╳
BestWay Auto Rentals
Puntos de alquiler en Fort Lauderdale
3112 Se 4th Avenue
Budget
Budget opiniones
Puntos de alquiler
╳
Budget
Puntos de alquiler en Fort Lauderdale
1460 North Federal Highway
+1 954 563 6739
1515 Se 17th St Causeway
+1 954 761 7231
600 Terminal Drive,4th Floor
+1 954 359 2400
Opiniones de viajeros
Valoración general
7,1 Bueno
Basado en 160 opiniones
General
7,1
Limpieza
7,3
Comodidad
7,3
Recogida/Entrega
6,9
Valor por tu dinero
6,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Liars!
Ventajas: First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Desventajas: See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Opinión de
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2,0
Horrible experience
Ventajas: The employees did their best to accommodate and calm down all the angry people. Not the store manager, he was horrible. Christopher Henry, that particular locations manager, has no business being a manager.
Desventajas: The entire experience!!! What’s the point in reserving your car ahead of time...weeks... if they aren’t going to have any cars upon your arrival. Budget, one of the largest rental car companies in the nation, ran out of cars to rent. I was there for an hour waiting for a car to be ready. Needless to say, I missed several appointments due to not having a car. I will never rent with them again.
Opinión de
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9,6
Setting the standards!!!
Ventajas: Great service, thankfully no peddling and pushing of unwanted extras by shady salesperson, even toll pass is on-need basis. Fast too.
Desventajas: It's all good - please keep up this service - hopefully turnaround the industry.
Opinión de
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3,6
Most expensive dirty damaged car rental ever
Ventajas: Car got me where I needed to go.
Desventajas: Car was dirty. Seats stained. Body damaged with scratches and 'dings.' Rental agent walked to garage with me and tried to downplay it. Have rented several times with Budget and they are going down hill. Last time was bad - this time: worse. Next time: Hertz.
Opinión de
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10,0
Good price for an intermediate car
Ventajas: Car was very nice. A Hyundai Elantra. Smooth ride. Nice A/C.
Opinión de
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2,8
minivan not available
Desventajas: We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.
Opinión de
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2,0
Ventajas: My car had less than a half tank of gas. I was traveling to Orlando, so I had to stop close to Airport and I filled the tank back to a half tank but was still charged 121$ for a full tank of gas
Desventajas: See above
Opinión de
-
9,6
Ventajas: Great price, good car, friendly customer service
Desventajas: No shuttle from airport to budget office.
Opinión de
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4,4
Go elsewhere.
Ventajas: The car worked.
Desventajas: The pick-up counter person was very pushy with insurance even though we were already covered,
Opinión de
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2,0
Be careful with kayak website - misleading
Ventajas: The lady at budget in Fll airport was accommodating and did her best. Still was nearly double the rate quoted from kayak.
Desventajas: I specifically selected FLL airport on the search engine.... the location given by kayak was 35 mins away! Not cool!
Opinión de
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8,8
Ventajas: The counter agent at the airport was so understanding and helpful
Desventajas: Waiting on line for thirty minutes
Opinión de
-
10,0
Excellent customer service, very happy
Ventajas: Follow up call from their rep, very professional & accomodating
Opinión de
-
9,6
Setting the standards!!!
Ventajas: Great service, thankfully no peddling and pushing of unwanted extras by shady salesperson, even toll pass is on-need basis. Fast too.
Desventajas: It's all good - please keep up this service - hopefully turnaround the industry.
Opinión de
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10,0
Good price for an intermediate car
Ventajas: Car was very nice. A Hyundai Elantra. Smooth ride. Nice A/C.
Opinión de
-
9,6
Ventajas: Great price, good car, friendly customer service
Desventajas: No shuttle from airport to budget office.
Opinión de
-
8,8
Ventajas: The counter agent at the airport was so understanding and helpful
Desventajas: Waiting on line for thirty minutes
Opinión de
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10,0
Excellent customer service, very happy
Ventajas: Follow up call from their rep, very professional & accomodating
Opinión de
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2,0
Liars!
Ventajas: First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Desventajas: See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Opinión de
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2,0
Horrible experience
Ventajas: The employees did their best to accommodate and calm down all the angry people. Not the store manager, he was horrible. Christopher Henry, that particular locations manager, has no business being a manager.
Desventajas: The entire experience!!! What’s the point in reserving your car ahead of time...weeks... if they aren’t going to have any cars upon your arrival. Budget, one of the largest rental car companies in the nation, ran out of cars to rent. I was there for an hour waiting for a car to be ready. Needless to say, I missed several appointments due to not having a car. I will never rent with them again.
Opinión de
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3,6
Most expensive dirty damaged car rental ever
Ventajas: Car got me where I needed to go.
Desventajas: Car was dirty. Seats stained. Body damaged with scratches and 'dings.' Rental agent walked to garage with me and tried to downplay it. Have rented several times with Budget and they are going down hill. Last time was bad - this time: worse. Next time: Hertz.
Opinión de
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2,8
minivan not available
Desventajas: We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.
Opinión de
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2,0
Ventajas: My car had less than a half tank of gas. I was traveling to Orlando, so I had to stop close to Airport and I filled the tank back to a half tank but was still charged 121$ for a full tank of gas
Desventajas: See above
Opinión de
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4,4
Go elsewhere.
Ventajas: The car worked.
Desventajas: The pick-up counter person was very pushy with insurance even though we were already covered,
Opinión de
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2,0
Be careful with kayak website - misleading
Ventajas: The lady at budget in Fll airport was accommodating and did her best. Still was nearly double the rate quoted from kayak.
Desventajas: I specifically selected FLL airport on the search engine.... the location given by kayak was 35 mins away! Not cool!
Opinión de
Puntos de alquiler
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Carl's
Puntos de alquiler en Fort Lauderdale
2400 South Andrews Ave
+1 954 525 8008
Puntos de alquiler
╳
Clubs Car Rental
Puntos de alquiler en Fort Lauderdale
Fort Lauderdale Airport
Un viajero que alquiló un coche en Fort Lauderdale valoró la agencia elegida con una nota media de 8,0