Opiniones de viajeros
Valoración general
8,4 Excelente
Basado en 18 opiniones
General
8,4
Limpieza
7,8
Comodidad
8,8
Recogida/Entrega
8,3
Valor por tu dinero
8,6
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Opiniones y directorio de alquiler de coches en Chattanooga
Alamo
Alamo opiniones
Puntos de alquiler
╳
Alamo
Puntos de alquiler en Chattanooga
1001 Airport Rd
+1 844 366 8845
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,2
Ventajas: Upgraded car.
Desventajas: Car was no smoking but reeked of cigarette smoke :(
Opinión de
-
9,6
Desventajas: I needed a little more help when I returned my car
Opinión de
-
6,4
Chatt rental
Ventajas: The price and quality of the car was goodi.
Desventajas: I did not like that my non-smoking car was smoky.
Opinión de
-
10,0
Ventajas: easy,fast,good price, excellent employers, amazing cars thank you all
Opinión de
-
10,0
Windshield wipers
Ventajas: Overall, 99% was excellent. Thank you.
Desventajas: I hit a heavy rain on my way home to Memphis. The windshield wipers were horrible. I recommend either replacing them more frequently or applying RainX to the windshield. Ensuring the safety of your driver should be a priority.
Opinión de
-
8,8
Great service. Not so clean car
Ventajas: Service and price was great.
Desventajas: Was a pretty bad odor coming from the trunk. Sprayed twice with frebreeze and still was bad. Someone should have caught a smell that bad before renting the car!!
Opinión de
-
10,0
Ventajas: The easiest rental companies we have dealt with.
Opinión de
-
8,8
Good Deal
Ventajas: Ended up with a nice, comfortable vehicle with all the bells and whistles.
Desventajas: They had originally given me a with a warning light on. After I insisted that the sales person sign something releasing me and stating that she told me that the vehicle was okay to drive, she decided to give me an upgrade instead.
Opinión de
-
10,0
Reasonable deal
Ventajas: Price, economy, no hassle.
Desventajas: Price
Opinión de
-
9,2
Ventajas: The niceness of the vehicle that we rented.
Desventajas: The price was a little steep for just having the car under 24 hrs,
Opinión de
-
9,2
Ventajas: Coche mejorado.
Desventajas: Coche de no fumadores, pero apestaba a humo de tabaco:
Opinión de
-
9,6
Desventajas: Necesitaba un poco más de ayuda, cuando regresé a mi coche
Opinión de
-
9,2
Ventajas: Upgraded car.
Desventajas: Car was no smoking but reeked of cigarette smoke :(
Opinión de
-
9,6
Desventajas: I needed a little more help when I returned my car
Opinión de
-
10,0
Ventajas: easy,fast,good price, excellent employers, amazing cars thank you all
Opinión de
-
10,0
Windshield wipers
Ventajas: Overall, 99% was excellent. Thank you.
Desventajas: I hit a heavy rain on my way home to Memphis. The windshield wipers were horrible. I recommend either replacing them more frequently or applying RainX to the windshield. Ensuring the safety of your driver should be a priority.
Opinión de
-
8,8
Great service. Not so clean car
Ventajas: Service and price was great.
Desventajas: Was a pretty bad odor coming from the trunk. Sprayed twice with frebreeze and still was bad. Someone should have caught a smell that bad before renting the car!!
Opinión de
-
10,0
Ventajas: The easiest rental companies we have dealt with.
Opinión de
-
8,8
Good Deal
Ventajas: Ended up with a nice, comfortable vehicle with all the bells and whistles.
Desventajas: They had originally given me a with a warning light on. After I insisted that the sales person sign something releasing me and stating that she told me that the vehicle was okay to drive, she decided to give me an upgrade instead.
Opinión de
-
10,0
Reasonable deal
Ventajas: Price, economy, no hassle.
Desventajas: Price
Opinión de
-
9,2
Ventajas: The niceness of the vehicle that we rented.
Desventajas: The price was a little steep for just having the car under 24 hrs,
Opinión de
-
9,2
Ventajas: Coche mejorado.
Desventajas: Coche de no fumadores, pero apestaba a humo de tabaco:
Opinión de
-
9,6
Desventajas: Necesitaba un poco más de ayuda, cuando regresé a mi coche
Opinión de
Avis
Avis opiniones
Puntos de alquiler
╳
Avis
Puntos de alquiler en Chattanooga
1001 Airport Road
+1 423 855 2232
401 Northgate Mall
+1 423 876 7629
Opiniones de viajeros
Valoración general
9,1 Excelente
Basado en 7 opiniones
General
9,1
Limpieza
9,1
Comodidad
8,9
Recogida/Entrega
9,4
Valor por tu dinero
8,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
Budget
Budget opiniones
Puntos de alquiler
╳
Budget
Puntos de alquiler en Chattanooga
1001 Airport Road
+1 423 855 2232
401 Northgate Mall
+1 423 875 1328
Opiniones de viajeros
Valoración general
8,5 Excelente
Basado en 14 opiniones
General
8,6
Limpieza
8,4
Comodidad
8,4
Recogida/Entrega
8,3
Valor por tu dinero
8,4
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Couldn't have asked for a better ride
Ventajas: The car was fully loaded, and drove like a dream!
Opinión de
-
6,0
Ventajas: The reason for 3 star's, No cruise control and it hit bumps like a Sherman tank.... other then that, the rest was ok.....
Opinión de
-
4,0
Desventajas: The Budget/Avis employee arrived late (I was there at 10 til 8 that morning) She spoke so loudly everyone behind me knew my business Car was dirty
Opinión de
-
6,8
Borrowed car for three hours
Ventajas: Renting and returning the car went fine. The car was decent. The attendant at the return was very thorough and friendly.
Desventajas: The cost of my short three hour or so one way rental to Knoxville was around $50. That was a bit much. $30 would have been better. Also, I think the car had an alignment issue and the driver door creaked when opened, as though some part of the frame might break.
Opinión de
-
10,0
No podría haber pedido un mejor viaje
Ventajas: El coche estaba completamente llena, y fuimos como un sueño!
Opinión de
-
6,0
Ventajas: The reason for 3 star's, No cruise control and it hit bumps like a Sherman tank.... other then that, the rest was ok.....
Opinión de
-
4,0
Desventajas: The Budget/Avis employee arrived late (I was there at 10 til 8 that morning) She spoke so loudly everyone behind me knew my business Car was dirty
Opinión de
Dollar
Dollar opiniones
Puntos de alquiler
╳
Dollar
Puntos de alquiler en Chattanooga
1624 Shepherd Rd
+1 423 892 1510
Opiniones de viajeros
Valoración general
6,8 Bueno
Basado en 32 opiniones
General
6,6
Limpieza
7,0
Comodidad
6,9
Recogida/Entrega
6,7
Valor por tu dinero
6,9
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Never made it to my car
Ventajas: Not applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.
Desventajas: ot applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.
Opinión de
-
5,6
Desventajas: Kayak quoted me $23, ended up paying over $60 at Dollar. I reserved an economy car as I was wanting something good on gas and was given a Jeep SUV. Not at all what I was expecting! Should have gone to Enterprise!
Opinión de
-
2,0
Will not rent from Dollar.
Ventajas: Did not rent.
Desventajas: When we arrived at Dollar they informed us of several new charges... a charge for using a debit card, which was a Visa card and considered a major credit card. Most companies just hold a deposit on your card - they wanted to charge us additional fees per day. Also, they wanted to charge us additional fees for traveling to Indiana.. we had a reservation with unlimited miles and did not know about extra charges to additional states. So what was supposed to be a $38 rental turned into $99 in a matter of minutes. They also had to speak personally to our insurance agent (never had to do this before). We ended up not renting the car and driving our own vehicle which cost us 2 hours of driving time going back and forth to the rental company. I think the change was due to high demand on rentals for that weekend with several festivals going on in the area - they could get more for the vehicle with other rentals. Will not book rental cars through Dollar again.
Opinión de
-
4,0
Desventajas: The Dollar Rent A Car is located offsite at the airport. They are the only company, or so it appeared, that was like this. The other companies have their rental windows right next to baggage claim and the rental cars not too far outside the door. Walking around, it was confusing and not easy to understand where you were suppose to connect. The signage telling you to call them for a shuttle blends in with other airport advertising. Once you call for a shuttle you have to wait outside for 10 minutes and wait for the shuttle, take the 5 minute drive to the car rental place. I arrived at 11 :15 p.m. Their lot was dark and it didn't feel real safe. The car was OK. It was clean and it ran, but the overall hassle of not being at the airport would have made me pay a little extra for convenience.
Opinión de
-
2,0
kayak this is on you
Ventajas: Nothing
Desventajas: Flying into CHA why would you present any rental cars not at the airport. I had no way to contact them and wound up getting a car from the Hertz counter. I'll never use Kayak again.
Opinión de
-
10,0
Ventajas: Service was great and fast!
Opinión de
-
7,6
Ventajas: The price was fabulous. The personnel were nice and gracious. The car was economical on gas. The shuttle driver was prompt both times. The cruise control worked properly. The car was relatively clean.
Desventajas: The air conditioner did not work. It would only cool on the Maxair setting. It took me quite a while to figure this out. It was off airport. I had to take a shuttle back and forth. I had to inspect the car myself for any damage caused by the previous driver. An employee had not come to work for this shift, so it was left all to only 1 nice man to do both of their work. I paid for a Toyota Corolla. I received a tiny car with 4 doors. I was not instructed how to find any controls. I think it was a red escort. When I was getting on the highway, I noticed there were no lights, and I had to pull over and read the manual in the glove compartment. The wiper on the rear window was on, and I did not know how to turn it off. I had difficulty turning on and off the interior lights.
Opinión de
-
7,6
Chattanooga Rental
Ventajas: The staff was very friendly, helpful, very professional and patient.
Desventajas: Our rental smelled like cigarette smoke and when brought to the attention of the staff, a new rental was not offered. I had to buy my own air freshener to try to cover up the smell.
Opinión de
-
2,0
Desventajas: They did not have a rental car for me, despite my reservation. Had to pay much more at another company.
Opinión de
-
4,8
The way this location is run- sucks
Ventajas: the vehicle was nice
Desventajas: attitude of workers only one person at the desk, so the wait coming and going was very long had to pay to park our car in their lot for "safe keeping" which only took away the low price of the rental when you tack on $7 extra dollars a day to park place was dirty and unorganized
Opinión de
-
8,0
Ventajas: Price
Desventajas: Rental was off site, would be nice to know this
Opinión de
-
7,6
Ventajas: Car was nice. They gave me good deal because of problems......
Desventajas: Waited forever for the shuttle from airport. Other customers gave up.Then when I got to the facility there were no cars. Thankfully one was returned, clean and full of gas right then.
Opinión de
-
7,6
Ventajas: The price was fabulous. The personnel were nice and gracious. The car was economical on gas. The shuttle driver was prompt both times. The cruise control worked properly. The car was relatively clean.
Desventajas: The air conditioner did not work. It would only cool on the Maxair setting. It took me quite a while to figure this out. It was off airport. I had to take a shuttle back and forth. I had to inspect the car myself for any damage caused by the previous driver. An employee had not come to work for this shift, so it was left all to only 1 nice man to do both of their work. I paid for a Toyota Corolla. I received a tiny car with 4 doors. I was not instructed how to find any controls. I think it was a red escort. When I was getting on the highway, I noticed there were no lights, and I had to pull over and read the manual in the glove compartment. The wiper on the rear window was on, and I did not know how to turn it off. I had difficulty turning on and off the interior lights.
Opinión de
-
7,6
Chattanooga Rental
Ventajas: The staff was very friendly, helpful, very professional and patient.
Desventajas: Our rental smelled like cigarette smoke and when brought to the attention of the staff, a new rental was not offered. I had to buy my own air freshener to try to cover up the smell.
Opinión de
-
8,0
Ventajas: Price
Desventajas: Rental was off site, would be nice to know this
Opinión de
-
7,6
Ventajas: Car was nice. They gave me good deal because of problems......
Desventajas: Waited forever for the shuttle from airport. Other customers gave up.Then when I got to the facility there were no cars. Thankfully one was returned, clean and full of gas right then.
Opinión de
-
2,0
Never made it to my car
Ventajas: Not applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.
Desventajas: ot applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.
Opinión de
-
5,6
Desventajas: Kayak quoted me $23, ended up paying over $60 at Dollar. I reserved an economy car as I was wanting something good on gas and was given a Jeep SUV. Not at all what I was expecting! Should have gone to Enterprise!
Opinión de
-
2,0
Will not rent from Dollar.
Ventajas: Did not rent.
Desventajas: When we arrived at Dollar they informed us of several new charges... a charge for using a debit card, which was a Visa card and considered a major credit card. Most companies just hold a deposit on your card - they wanted to charge us additional fees per day. Also, they wanted to charge us additional fees for traveling to Indiana.. we had a reservation with unlimited miles and did not know about extra charges to additional states. So what was supposed to be a $38 rental turned into $99 in a matter of minutes. They also had to speak personally to our insurance agent (never had to do this before). We ended up not renting the car and driving our own vehicle which cost us 2 hours of driving time going back and forth to the rental company. I think the change was due to high demand on rentals for that weekend with several festivals going on in the area - they could get more for the vehicle with other rentals. Will not book rental cars through Dollar again.
Opinión de
-
4,0
Desventajas: The Dollar Rent A Car is located offsite at the airport. They are the only company, or so it appeared, that was like this. The other companies have their rental windows right next to baggage claim and the rental cars not too far outside the door. Walking around, it was confusing and not easy to understand where you were suppose to connect. The signage telling you to call them for a shuttle blends in with other airport advertising. Once you call for a shuttle you have to wait outside for 10 minutes and wait for the shuttle, take the 5 minute drive to the car rental place. I arrived at 11 :15 p.m. Their lot was dark and it didn't feel real safe. The car was OK. It was clean and it ran, but the overall hassle of not being at the airport would have made me pay a little extra for convenience.
Opinión de
-
2,0
kayak this is on you
Ventajas: Nothing
Desventajas: Flying into CHA why would you present any rental cars not at the airport. I had no way to contact them and wound up getting a car from the Hertz counter. I'll never use Kayak again.
Opinión de
-
2,0
Desventajas: They did not have a rental car for me, despite my reservation. Had to pay much more at another company.
Opinión de
-
4,8
The way this location is run- sucks
Ventajas: the vehicle was nice
Desventajas: attitude of workers only one person at the desk, so the wait coming and going was very long had to pay to park our car in their lot for "safe keeping" which only took away the low price of the rental when you tack on $7 extra dollars a day to park place was dirty and unorganized
Opinión de
Enterprise
Enterprise opiniones
Puntos de alquiler
╳
Enterprise
Puntos de alquiler en Chattanooga
1001 Airport Rd
+1 423 855 2288
2148 Chapman Rd
+1 423 296 9902
305 W 20th Street
+1 423 267 9500
5912 Lee Highway
+1 423 899 2633
Opiniones de viajeros
Valoración general
7,7 Bueno
Basado en 42 opiniones
General
7,6
Limpieza
8,1
Comodidad
8,0
Recogida/Entrega
7,3
Valor por tu dinero
7,7
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
6,8
Ventajas: Allowed a oneway drop off at Knoxville when travel plans had to change.
Desventajas: The enterprise location made me take a $17 dollar taxi to the second location located a very short distance from airport. It was my mistake in original booking but they made no effort to assist me other than informing me that I was at the "wrong" location.
Opinión de
-
2,0
Enterprise cancels reservation - and makes a new one for 4x original!!
Desventajas: A cancelled reservation because of late arrival.
Opinión de
-
2,0
Desventajas: When I got there, they did not have a car for me and would not have a car for me. Said I booked it online, so was not their problem. I was on a very tight time schedule and the delay of having to find another car ended up causing me to miss a flight that evening. An interesting chain of events.
Opinión de
-
7,2
Ventajas: the vehicle
Desventajas: the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.
Opinión de
-
10,0
Excellent service and value
Ventajas: I rented a full-size vehicle for an exhaustive month long trip out west. I shopped around for several months before deciding on the Enterprise Lee Hwy location for my rental. They beat all their competitors in both the Nashville and Chattanooga markets. When I arrived, Robert was the person who handled my rental. He was excellent in both customer service and knowledge of the rental procedures. I chose a Hyundai Sonata and couldn't have been more pleased with the car's performance and comfort. Thank you Enterprise and especially the Lee Hwy Chattanooga location for an excellent experience. I will definitely rent from you again.
Desventajas: Nothing, everything was great.
Opinión de
-
9,6
Excellent customer service (Brentwood, CA)
Ventajas: The agency in Brentwood in particular has an amazing group. Q called and said i can pick up the rental end of day, the day before im booked for, no extra charge, and so i did...easy, smooth, transaction. When it was time to drop off, i didnt have a way to get back home, so i called and, voila they have a drop off service AND a 30 min grace period which i really needed as i was running a lil late. Exceptional!! Thank you for your awesome service!
Desventajas: So far, nothing!
Opinión de
-
10,0
Ventajas: Michael was helpful and gave me a free upgrade.
Desventajas: Enterprise wanted over double the price to rent a car at the airport. So. Had to rent a car from an office 7 miles from the airport, luckily I had a ride to get there.
Opinión de
-
9,6
Great experience
Ventajas: Great gas MPG, reliable cars!
Desventajas: The cigarette smell - but it went away when the air-conditioner was on!
Opinión de
-
9,2
Clean
Ventajas: Vehicle was clean and in good condition.
Desventajas: The person assisting with the transaction lied to me. I left my wallet in the vehicle. I came back to ask her if I could look inside the car soon after dropping the vehicle. She told me that the car had already been rented out for someone else. She also said that she checked the vehicle and she didn't find anything. A day later, I get a call from this branch and the person told me that they had found my wallet. I came back into the branch and the same lady was there that had assisted me earlier. She wouldn't look me in the eye. She knew she had done something wrong. But the car itself was great. My only concern was the poor customer service.
Opinión de
-
8,0
Ventajas: It was pretty much Hassel free
Opinión de
-
10,0
CHA rental
Ventajas: I liked that I was able to reserve online just as I was departing ORD and the car was ready upon arrival in Chattanooga. Staff was very friendly & car was in good order.
Opinión de
-
10,0
Ventajas: Easy pickup.. easy drop off.. super nice guys and price was great!
Opinión de
-
10,0
Excellent service and value
Ventajas: I rented a full-size vehicle for an exhaustive month long trip out west. I shopped around for several months before deciding on the Enterprise Lee Hwy location for my rental. They beat all their competitors in both the Nashville and Chattanooga markets. When I arrived, Robert was the person who handled my rental. He was excellent in both customer service and knowledge of the rental procedures. I chose a Hyundai Sonata and couldn't have been more pleased with the car's performance and comfort. Thank you Enterprise and especially the Lee Hwy Chattanooga location for an excellent experience. I will definitely rent from you again.
Desventajas: Nothing, everything was great.
Opinión de
-
9,6
Excellent customer service (Brentwood, CA)
Ventajas: The agency in Brentwood in particular has an amazing group. Q called and said i can pick up the rental end of day, the day before im booked for, no extra charge, and so i did...easy, smooth, transaction. When it was time to drop off, i didnt have a way to get back home, so i called and, voila they have a drop off service AND a 30 min grace period which i really needed as i was running a lil late. Exceptional!! Thank you for your awesome service!
Desventajas: So far, nothing!
Opinión de
-
10,0
Ventajas: Michael was helpful and gave me a free upgrade.
Desventajas: Enterprise wanted over double the price to rent a car at the airport. So. Had to rent a car from an office 7 miles from the airport, luckily I had a ride to get there.
Opinión de
-
9,6
Great experience
Ventajas: Great gas MPG, reliable cars!
Desventajas: The cigarette smell - but it went away when the air-conditioner was on!
Opinión de
-
9,2
Clean
Ventajas: Vehicle was clean and in good condition.
Desventajas: The person assisting with the transaction lied to me. I left my wallet in the vehicle. I came back to ask her if I could look inside the car soon after dropping the vehicle. She told me that the car had already been rented out for someone else. She also said that she checked the vehicle and she didn't find anything. A day later, I get a call from this branch and the person told me that they had found my wallet. I came back into the branch and the same lady was there that had assisted me earlier. She wouldn't look me in the eye. She knew she had done something wrong. But the car itself was great. My only concern was the poor customer service.
Opinión de
-
10,0
CHA rental
Ventajas: I liked that I was able to reserve online just as I was departing ORD and the car was ready upon arrival in Chattanooga. Staff was very friendly & car was in good order.
Opinión de
-
10,0
Ventajas: Easy pickup.. easy drop off.. super nice guys and price was great!
Opinión de
-
6,8
Ventajas: Allowed a oneway drop off at Knoxville when travel plans had to change.
Desventajas: The enterprise location made me take a $17 dollar taxi to the second location located a very short distance from airport. It was my mistake in original booking but they made no effort to assist me other than informing me that I was at the "wrong" location.
Opinión de
-
7,2
Ventajas: the vehicle
Desventajas: the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.
Opinión de
-
8,0
Ventajas: It was pretty much Hassel free
Opinión de
-
2,0
Enterprise cancels reservation - and makes a new one for 4x original!!
Desventajas: A cancelled reservation because of late arrival.
Opinión de
-
2,0
Desventajas: When I got there, they did not have a car for me and would not have a car for me. Said I booked it online, so was not their problem. I was on a very tight time schedule and the delay of having to find another car ended up causing me to miss a flight that evening. An interesting chain of events.
Opinión de
Hertz
Hertz opiniones
Puntos de alquiler
╳
Hertz
Puntos de alquiler en Chattanooga
1101 Airport Rd
+1 423 855 8131
5714 Lee Highway
+1 423 499 5081
Opiniones de viajeros
Valoración general
7,6 Bueno
Basado en 36 opiniones
General
7,6
Limpieza
7,8
Comodidad
7,6
Recogida/Entrega
7,4
Valor por tu dinero
7,4
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: Had several choices of vans. Curteous staff.
Desventajas: No windshield washer fluid. Zero gas. Coasted to the closest station. 1/8 of a tank would have been nice. Still a great van....
Opinión de
-
2,0
Minivan had roaches
Ventajas: N/A
Desventajas: The minivan had roaches in it, there was no replacement available to me in my city once the cockroaches came out of hiding that night. I could only replace it in Atlanta on my way to Florida. They charged me $50 for fuel when I dropped it off and got another van. No one told me that would happen. They only offered $50 for compensation. My 3 kids were in that car and my son and i are allergic to cockroaches. We had to wrap everything in plastic just to get to Atlanta in hopes that the bugs didnt get into our things.
Opinión de
-
7,6
Nice but pricey
Ventajas: Clean, easy access and nice vehicle
Desventajas: First vehicle needed service, so had to swap it out. A little pricey for a one day local rental.
Opinión de
-
5,2
No help with changes due to storms
Ventajas: The staff in Chattanooga was super friendly and helpful. Everything in Chattanooga was very good.
Desventajas: I had to change my drop off location to Nashville because my flight out of Chattanooga was canceled due to the Irma storm. I had to pay $106 to change the return location. I had hoped they would work with me a little better than that.
Opinión de
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2,0
What a Nightmare!
Ventajas: Absolutely horrible experience.
Desventajas: Got to the Hertz location and was informed I would not be able to take the car because I did not have a credit card, even though I had already made the reservation online, paid, and paid the insurance. Had to spend an hour on the phone with customer service, go to a different location, then be turned down again because of a credit check. These things need to be stated upfront on the website!!!! You need a credit card and good credit to rent a car!!
Opinión de
-
6,8
Pick up hassle and additional fees
Ventajas: VW Passat was clean and comfortable.
Desventajas: Additional driver fee was $13+ PER DAY even for a SPOUSE! That was not made clear until we picked up the car. Both drivers had to be physically present to be included in the reservation, so that was really inconvenient for us too.
Opinión de
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2,0
Desventajas: They didn't credit me my money and would not let me get my rental because you are supposed to be a customer of our local airport and have a plane ticket to go with purchase. None of which was stated in any of the conformation or booking for this rental car. I will never rent thru Kayak or Hertz ever again. $500 wasted.
Opinión de
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2,0
Bad Hertz Center
Ventajas: N/A
Desventajas: Reservation was made 4weeks in advance. Location did not have my car ready. Delayed me 20-30 minutes on my 9 hour trip. Car was nasty dirty
Opinión de
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9,6
The insurance
Ventajas: Short wait to pickup, the Versa has great gas mileage. The people were friendly at the desk. The price was decent for what you are getting.
Desventajas: Kayak will suggest you insurance through what turned out to be a 3rd party. For the record this was my first time renting a car online. It may have just been me, but I feel it should be obvious and in clear writing before you pay for insurance. I paid for the insurance online then went to the counter to pick up my car and was told that insurance was through a 3rd party and it doesn't fully cover if something happens. This was not easily accessible information and you should be notified what you are paying for, EXACTLY. Yeah there is fine writing in the DO YOU ACCEPT? form but it should be written on the same page of the signature button. If you get insurance for a rental car you need to go through whomever the supplier of the car is. I learned this through the experience. Don't give a 3rd party money for something they aren't even going to do.
Opinión de
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4,4
Felt cheated
Ventajas: Good price and car was clean and nearly new
Desventajas: Paid for compact car and got an economy car no cruise control or any basic amenities. People at airport tried to blow me off when I complained, saying I must not rent many cars and the company can change classes of the rentals at their discretion.
Opinión de
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10,0
2 Thumbs Up!
Ventajas: 2 upgrades, great staff, easy access
Opinión de
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10,0
Great Service
Ventajas: Fast, courteous service. Needed to extend rental by 2 days, so very easy to do by calling 800 number.
Opinión de
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10,0
Ventajas: Had several choices of vans. Curteous staff.
Desventajas: No windshield washer fluid. Zero gas. Coasted to the closest station. 1/8 of a tank would have been nice. Still a great van....
Opinión de
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9,6
The insurance
Ventajas: Short wait to pickup, the Versa has great gas mileage. The people were friendly at the desk. The price was decent for what you are getting.
Desventajas: Kayak will suggest you insurance through what turned out to be a 3rd party. For the record this was my first time renting a car online. It may have just been me, but I feel it should be obvious and in clear writing before you pay for insurance. I paid for the insurance online then went to the counter to pick up my car and was told that insurance was through a 3rd party and it doesn't fully cover if something happens. This was not easily accessible information and you should be notified what you are paying for, EXACTLY. Yeah there is fine writing in the DO YOU ACCEPT? form but it should be written on the same page of the signature button. If you get insurance for a rental car you need to go through whomever the supplier of the car is. I learned this through the experience. Don't give a 3rd party money for something they aren't even going to do.
Opinión de
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10,0
2 Thumbs Up!
Ventajas: 2 upgrades, great staff, easy access
Opinión de
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10,0
Great Service
Ventajas: Fast, courteous service. Needed to extend rental by 2 days, so very easy to do by calling 800 number.
Opinión de
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7,6
Nice but pricey
Ventajas: Clean, easy access and nice vehicle
Desventajas: First vehicle needed service, so had to swap it out. A little pricey for a one day local rental.
Opinión de
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6,8
Pick up hassle and additional fees
Ventajas: VW Passat was clean and comfortable.
Desventajas: Additional driver fee was $13+ PER DAY even for a SPOUSE! That was not made clear until we picked up the car. Both drivers had to be physically present to be included in the reservation, so that was really inconvenient for us too.
Opinión de
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2,0
Minivan had roaches
Ventajas: N/A
Desventajas: The minivan had roaches in it, there was no replacement available to me in my city once the cockroaches came out of hiding that night. I could only replace it in Atlanta on my way to Florida. They charged me $50 for fuel when I dropped it off and got another van. No one told me that would happen. They only offered $50 for compensation. My 3 kids were in that car and my son and i are allergic to cockroaches. We had to wrap everything in plastic just to get to Atlanta in hopes that the bugs didnt get into our things.
Opinión de
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5,2
No help with changes due to storms
Ventajas: The staff in Chattanooga was super friendly and helpful. Everything in Chattanooga was very good.
Desventajas: I had to change my drop off location to Nashville because my flight out of Chattanooga was canceled due to the Irma storm. I had to pay $106 to change the return location. I had hoped they would work with me a little better than that.
Opinión de
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2,0
What a Nightmare!
Ventajas: Absolutely horrible experience.
Desventajas: Got to the Hertz location and was informed I would not be able to take the car because I did not have a credit card, even though I had already made the reservation online, paid, and paid the insurance. Had to spend an hour on the phone with customer service, go to a different location, then be turned down again because of a credit check. These things need to be stated upfront on the website!!!! You need a credit card and good credit to rent a car!!
Opinión de
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2,0
Desventajas: They didn't credit me my money and would not let me get my rental because you are supposed to be a customer of our local airport and have a plane ticket to go with purchase. None of which was stated in any of the conformation or booking for this rental car. I will never rent thru Kayak or Hertz ever again. $500 wasted.
Opinión de
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2,0
Bad Hertz Center
Ventajas: N/A
Desventajas: Reservation was made 4weeks in advance. Location did not have my car ready. Delayed me 20-30 minutes on my 9 hour trip. Car was nasty dirty
Opinión de
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4,4
Felt cheated
Ventajas: Good price and car was clean and nearly new
Desventajas: Paid for compact car and got an economy car no cruise control or any basic amenities. People at airport tried to blow me off when I complained, saying I must not rent many cars and the company can change classes of the rentals at their discretion.
Opinión de
Puntos de alquiler
╳
National
Puntos de alquiler en Chattanooga
1001 Airport Rd
+1 844 806 3350
1201 Broad St
+1 423 424 3748
Puntos de alquiler
╳
Sunnycars
Puntos de alquiler en Chattanooga
1001 Airport Road
Thrifty
Thrifty opiniones
Puntos de alquiler
╳
Thrifty
Puntos de alquiler en Chattanooga
1624 Shepherd Rd
+1 423 892 1510
Opiniones de viajeros
Valoración general
6,7 Bueno
Basado en 13 opiniones
General
6,6
Limpieza
7,1
Comodidad
6,8
Recogida/Entrega
6,6
Valor por tu dinero
6,6
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
No Problems and a Credit!
Ventajas: It was ready when we arrived. Brand new Dodge Caravan, with updated features. We returned it 4 hours early and received a full day credit. Drop off was even easier than pick up. Again, we had no issues at the Thrifty Rental in Chattanooga, TN.
Desventajas: The only issue was with the vehicle. The Caravan has blind spots at the back row side doors. You can watch your mirrors, yet never know a car is flanking you. You must swivel your head before changing lanes. Other than that, I almost would want to purhase a minivan!!!
Opinión de
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2,8
Night time nightmare
Desventajas: I had scheduled a smaller vehicle so that gas mileage would be good. When I got to the rental office desk, I was told that they didn't have any of the smaller vehicles so I would be getting a larger vehicle. I was then asked where I was going and when I said Maryland and Pennsylvania I was told that those states might be (I'm not sure of the exact terminology) extended mileage states. Upon checking, I was told that I would have to pay $20 a day for my 7 day rental. When I pointed out that I read that I would have unlimited mileage I was told that there was "small print" that mentioned about the extended mileage states. (This is not "unlimited mileage" and I believe it to be deceptive advertising) I was finally offered a "truck" for $10 extra per day which I declined due to gas mileage issues. I asked for my cards back, called for my ride to return and waited 30 minutes in the night air to be picked up. I scheduled a rental with another company when I got home and left the next morning without a hitch. I did tell the worker at Thrifty that I felt they would lose a lot of business with this deceptive advertising and I stand by that. I know they lost my business that night.
Opinión de
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2,0
Inaccurate price Wuote
Desventajas: When I arrived to the rental place and told them I was driving out of state they told me the price would be triple what I was quoted and it would be best to rent a different car. I ended up not renting from a Thrifty.
Opinión de
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10,0
Ventajas: The ease of booking line and price. I had never used Kayak before but will use you in the future
Opinión de
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3,6
Ventajas: The return lady was very nice
Desventajas: Hidden fees. hundreds of documents signing away my life. Paid extra for 'extra mileage use', felt like they wanted money and nothing else.
Opinión de
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2,0
Desventajas: The van we rented broke down 45 min after we picked it up. Called the office and they said they would send someone 2 1/2 hours later no one had showed up so I had to go pick up my boyfriend and we parked and locked the van took the keys back to the office. The manager was finally there and he said they had us a brand new mini van to exchange. The only problem was it seated 7 people and we had 8. That is why we rented a 12 passenger van. Then he told the lady to refund us for whatever we hadn't used. This is when I lost it!!! You rent us a van that breaks down 45 min after we pick it up you leave us sitting on the side of the road for 2 1/2 hours and you don't want to give us a full refund. I forgot the part about the lady in the office hung up on my boyfriend told him she could serve him better if she wasn't on the phone with him and hung up. This was our first and last experience with Thrifty. We went to enterprise and got a 12 passenger van and had wonderful service and a great trip on thanks to Thrifty. They are suppose to refund my credit card for a full refund, but another customer in the office said it took him 21 days to get his refund. Terrible experience all the way around.
Opinión de
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9,2
Doesn't accept ALL debit cards
Ventajas: The truck was well maintained and got a pretty decent deal.
Desventajas: They didn't specify that not all kinds of debit cards are accepted. Even when I attempted to pay my deposit and thought I had, the rep didn't tell me the card or the payment weren't accepted. Also if you are using someone else's credit card to pay, they have to be added as a driver even if they aren't driving or even going on your trip. That is ridiculous to have to pay the additional driver daily fee for someone not even driving!
Opinión de
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10,0
Awesome Jeep for phenomenal price
Ventajas: This is the second time I've rented with them and both times I've gotten the free upgrade to brand new Jeeps! The Jeeps were immaculate and the service was very friendly.
Opinión de
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4,0
Ventajas: Good price, friendly staff, car had nice amenities
Desventajas: My car smelled like cigarette smoke, I had to wait at the airport for 10 minutes to be picked up, and I had to wait when I got to the hub to be waited on when I was first renting my car.
Opinión de
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10,0
No Problems and a Credit!
Ventajas: It was ready when we arrived. Brand new Dodge Caravan, with updated features. We returned it 4 hours early and received a full day credit. Drop off was even easier than pick up. Again, we had no issues at the Thrifty Rental in Chattanooga, TN.
Desventajas: The only issue was with the vehicle. The Caravan has blind spots at the back row side doors. You can watch your mirrors, yet never know a car is flanking you. You must swivel your head before changing lanes. Other than that, I almost would want to purhase a minivan!!!
Opinión de
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10,0
Ventajas: The ease of booking line and price. I had never used Kayak before but will use you in the future
Opinión de
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9,2
Doesn't accept ALL debit cards
Ventajas: The truck was well maintained and got a pretty decent deal.
Desventajas: They didn't specify that not all kinds of debit cards are accepted. Even when I attempted to pay my deposit and thought I had, the rep didn't tell me the card or the payment weren't accepted. Also if you are using someone else's credit card to pay, they have to be added as a driver even if they aren't driving or even going on your trip. That is ridiculous to have to pay the additional driver daily fee for someone not even driving!
Opinión de
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10,0
Awesome Jeep for phenomenal price
Ventajas: This is the second time I've rented with them and both times I've gotten the free upgrade to brand new Jeeps! The Jeeps were immaculate and the service was very friendly.
Opinión de
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2,8
Night time nightmare
Desventajas: I had scheduled a smaller vehicle so that gas mileage would be good. When I got to the rental office desk, I was told that they didn't have any of the smaller vehicles so I would be getting a larger vehicle. I was then asked where I was going and when I said Maryland and Pennsylvania I was told that those states might be (I'm not sure of the exact terminology) extended mileage states. Upon checking, I was told that I would have to pay $20 a day for my 7 day rental. When I pointed out that I read that I would have unlimited mileage I was told that there was "small print" that mentioned about the extended mileage states. (This is not "unlimited mileage" and I believe it to be deceptive advertising) I was finally offered a "truck" for $10 extra per day which I declined due to gas mileage issues. I asked for my cards back, called for my ride to return and waited 30 minutes in the night air to be picked up. I scheduled a rental with another company when I got home and left the next morning without a hitch. I did tell the worker at Thrifty that I felt they would lose a lot of business with this deceptive advertising and I stand by that. I know they lost my business that night.
Opinión de
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2,0
Inaccurate price Wuote
Desventajas: When I arrived to the rental place and told them I was driving out of state they told me the price would be triple what I was quoted and it would be best to rent a different car. I ended up not renting from a Thrifty.
Opinión de
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3,6
Ventajas: The return lady was very nice
Desventajas: Hidden fees. hundreds of documents signing away my life. Paid extra for 'extra mileage use', felt like they wanted money and nothing else.
Opinión de
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2,0
Desventajas: The van we rented broke down 45 min after we picked it up. Called the office and they said they would send someone 2 1/2 hours later no one had showed up so I had to go pick up my boyfriend and we parked and locked the van took the keys back to the office. The manager was finally there and he said they had us a brand new mini van to exchange. The only problem was it seated 7 people and we had 8. That is why we rented a 12 passenger van. Then he told the lady to refund us for whatever we hadn't used. This is when I lost it!!! You rent us a van that breaks down 45 min after we pick it up you leave us sitting on the side of the road for 2 1/2 hours and you don't want to give us a full refund. I forgot the part about the lady in the office hung up on my boyfriend told him she could serve him better if she wasn't on the phone with him and hung up. This was our first and last experience with Thrifty. We went to enterprise and got a 12 passenger van and had wonderful service and a great trip on thanks to Thrifty. They are suppose to refund my credit card for a full refund, but another customer in the office said it took him 21 days to get his refund. Terrible experience all the way around.
Opinión de
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4,0
Ventajas: Good price, friendly staff, car had nice amenities
Desventajas: My car smelled like cigarette smoke, I had to wait at the airport for 10 minutes to be picked up, and I had to wait when I got to the hub to be waited on when I was first renting my car.
Opinión de