Ventajas: Easy and quick pick up.
Ventajas: i paid EUR 87.27 instead of 82 dollars
Ventajas: The surprise upgrade was excellent. Very welcome! We appreciated the GPS as well. The person at the Avis desk was also very courteous and helpful, even being willing to keep the office open for an extra half hour when our flight was delayed. Desventajas: The AVIS pick up was so complicated. Between walking to the rental place, waiting in line, walking to the shuttle, waiting for the shuttle, and arriving at the parking lot, we spent nearly an hour getting our car.
Ventajas: Fácil y rápido de recogida.
Ventajas: Pagué 87.27 euros en vez de 82 dólares
Ventajas: Muy rápida la recogida y entrega. Recomendable. Desventajas: El coche perfecto, un 10
Desventajas: Everythink was ok
straightforward car hireVentajas: No queues and fairly quick pick up - short transfer to get the car.
Upgrade of sorts I guess - the car they had allocated wasn't yet cleaned so we got an MPV. Desventajas: I wanted the car full of fuel and to return it full. What was initially offered was to return it minus whatever fuel I didn't use. Not sure if the intention was that we prepay for a full tank or that they top up and charge us with their mark up applied. Either way it isn't good value. Could catch out those that don't hire regularly.
Ventajas: Pick up and drop off very quick.
Personnel really friendly and efficientDesventajas: the upholstery6 of the car was not clean due to previous bad use
Unexpected charges all the wayDesventajas: Dollar car rental turned out is a subdivision of Hertz. There were many unexpected charges and we are still not refunded our fuel deposit which is rather annoying. The pick up/drop off location is really far away from the actual branch. There is a bus taking you there but the wait and the cold on that day were things I would not like to go back to ever again.
Contacting and customer service relations seem to be a mission impossible. When asked about the deposits, I was sent an invoice with completely different information than the one I had on initial receipt.
Very disappointed, will try to avoid them for future.