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Opiniones y directorio de alquiler de coches en Aeropuerto Kahului
Posición n.º 1
National
Mejor valorado
9,8 Excelente (10 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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National opiniones
Puntos de alquiler
National
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 871 8851
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Opiniones de National en Aeropuerto Kahului
Posición n.º 2
Enterprise
9,3 Excelente (27 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Enterprise opiniones
Puntos de alquiler
Enterprise
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 871 6982
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Opiniones de Enterprise en Aeropuerto Kahului
Opiniones recientes
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- Positivas
- Neutrales
- Negativas
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9,2
Ventajas: Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.
Desventajas: I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.
Opinión de
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8,0
Ventajas: Staff was friendly both at pick-up and drop off.
Desventajas: A Tahoe is NOT a Suburban or Ford Expedition, bit that's what we ended up with.
Opinión de
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6,8
Desventajas: After driving away from the airport and turning down the high level of A/C set by the Enterprise, we smelled Cigarette SMOKE in the car and there were soiled spots on the back seat. I called and got a reference #.
Opinión de
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10,0
Ventajas: Drop off was very easy. And shuttle driver was very friendly and helpful.
Opinión de
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9,6
Great service
Ventajas: No delay at counter. Fastest pick-up I've ever experienced.
Opinión de
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10,0
Ventajas: The car we got was neat and the staff offered a professional, informed and attentive service. I was very please with the service and would have no doubt about using them again in the future.
Opinión de
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9,2
Super service, would have chosen a different car i
Ventajas: Pick-up and drop off were quick and easy, price was good, zero wait time for the shuttle.
Desventajas: Jeep Compass' seats provided little lumbar support, gas mileage was not very good. Wished I had picked the other model I could have had for the class I had reserved.
Opinión de
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10,0
Great!
Ventajas: Super fast pick up and drop off! The Staff was great!
Desventajas: Nothing!
Opinión de
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6,0
Dirty expensive car
Ventajas: Paid over 100$ for this car and got it dirty. Told the attendant at pickup and he shrugged his shoulders
Opinión de
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10,0
Fast and good service.
Ventajas: Quick pick up process thanks for automated booth. Quick drop off as well. For brand new minivan, the price was good.
Opinión de
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10,0
Great Experience
Ventajas: Quick Pickup Quick help and on our way Great Customer Service Excellent/Quick Dropoff Nothing to complain about
Desventajas: Weather proofing was coming loose on car, but I don't necessarily blame them for that since took a while to notice. It might have just started. Excellent company/process compared to my experiences with others.
Opinión de
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10,0
Great car, fast service
Ventajas: The service was quick. They had a shuttle ready at the airport and the check in to get our car was quick and the staff were so kind. The car was clean. Most areas we went to needed compact parking so it was nice to have a car that worked for that. The return process was also very simple and I felt the price was reasonable with no hidden charges.
Desventajas: Nothing
Opinión de
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9,2
Ventajas: Staff was exceptional. I was assisted checking in at a kiosk and probably did it in less than five minutes. At the drop off, I was done in about the same time. I should have taken longer because I left my prescription glasses in the car. But they found them and contacted me before id even had time to file a claim.
Desventajas: I dislike the USB connection in the car (I know: a manufacturer’s problem). The unit never communicated adequately with my iPhone, wouldn’t display my map, and insisted on playing my music in alphabetical order, starting over each time I started the car.
Opinión de
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10,0
Ventajas: Drop off was very easy. And shuttle driver was very friendly and helpful.
Opinión de
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9,6
Great service
Ventajas: No delay at counter. Fastest pick-up I've ever experienced.
Opinión de
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10,0
Ventajas: The car we got was neat and the staff offered a professional, informed and attentive service. I was very please with the service and would have no doubt about using them again in the future.
Opinión de
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9,2
Super service, would have chosen a different car i
Ventajas: Pick-up and drop off were quick and easy, price was good, zero wait time for the shuttle.
Desventajas: Jeep Compass' seats provided little lumbar support, gas mileage was not very good. Wished I had picked the other model I could have had for the class I had reserved.
Opinión de
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10,0
Great!
Ventajas: Super fast pick up and drop off! The Staff was great!
Desventajas: Nothing!
Opinión de
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10,0
Fast and good service.
Ventajas: Quick pick up process thanks for automated booth. Quick drop off as well. For brand new minivan, the price was good.
Opinión de
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10,0
Great Experience
Ventajas: Quick Pickup Quick help and on our way Great Customer Service Excellent/Quick Dropoff Nothing to complain about
Desventajas: Weather proofing was coming loose on car, but I don't necessarily blame them for that since took a while to notice. It might have just started. Excellent company/process compared to my experiences with others.
Opinión de
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10,0
Great car, fast service
Ventajas: The service was quick. They had a shuttle ready at the airport and the check in to get our car was quick and the staff were so kind. The car was clean. Most areas we went to needed compact parking so it was nice to have a car that worked for that. The return process was also very simple and I felt the price was reasonable with no hidden charges.
Desventajas: Nothing
Opinión de
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8,0
Ventajas: Staff was friendly both at pick-up and drop off.
Desventajas: A Tahoe is NOT a Suburban or Ford Expedition, bit that's what we ended up with.
Opinión de
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6,8
Desventajas: After driving away from the airport and turning down the high level of A/C set by the Enterprise, we smelled Cigarette SMOKE in the car and there were soiled spots on the back seat. I called and got a reference #.
Opinión de
Posición n.º 3
Alamo
8,9 Excelente (207 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Alamo opiniones
Puntos de alquiler
Alamo
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 871 6235
Todas las opiniones de Alamo
Opiniones de Alamo en Aeropuerto Kahului
Opiniones recientes
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- Neutrales
- Negativas
Posición n.º 4
Thrifty
8,0 Excelente (69 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Thrifty opiniones
Puntos de alquiler
Thrifty
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 877 283 0898
Todas las opiniones de Thrifty
Opiniones de Thrifty en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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8,4
Ventajas: Convenient
Desventajas: No!! Well organised
Opinión de
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4,8
Ventajas: The car selection was good when arriving. This however, is location specific.
Desventajas: You can’t add your spouse as a driver unless you pay an extra $30/day! Also, this is the only rental car company that’s ever charged me a $200 deposit on my credit card. Not a huge deal but it really ground my gears!
Opinión de
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9,2
Ventajas: Yes and yes
Desventajas: Not anything I can think of.
Opinión de
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10,0
Ventajas: Quick pickup and drop off.
Desventajas: Service representative at the counter was trying to push upgrades, and was sarcastic when I declined any upgrades.
Opinión de
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6,0
Ventajas: Car was ready and check out was easy
Desventajas: Coordination with flight plans...our flight was a 8:10 PM departure, but the reservation was to return the car at 12:00 PM. We were charged an additional amount for a few hours. Was the expectation that we would sit in the airport for eight hours?
Opinión de
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10,0
Ventajas: Easy booking and staff was friendly.
Desventajas: Long lines at check-in due to only 3 counters being open for both Dollar and Thrifty Car Rentals. Limited seating area for people who are waiting.
Opinión de
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10,0
Desventajas: Picking up and dropping off was very easy, fast the associates were pleasant and helpful
Opinión de
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6,4
Ventajas: Attendant is helpful.
Desventajas: The car we rented has a lot of dings and scratches. But it works as it is.
Opinión de
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7,6
Ventajas: Jacqueline was very pleasant and strived to be efficient/quick at check-in. Drop-off was equally a good experience.
Desventajas: Was very excited to get your great deal on Jeep Patriot (or equivalent Suv & Crossover) for 5 days. We ended up doing an upgrade to a larger Jeep which almost doubled the cost of the 5 day rental!! NOT happy that it should be that much more expensive.
Opinión de
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10,0
Ventajas: Very friendly, quick check out and pick up, good car
Desventajas: Shuttle to and from airport could run more often
Opinión de
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4,0
Desventajas: was not informed of additional driver fee upon check in...returned 8 hours late because I entered my times wrong - was charged over $90 despite the $30 additional day rate. inly when I became very upset did they fix anything.
Opinión de
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10,0
Great Vacation
Ventajas: Easy to use, everything went really smooth.
Desventajas: Easy web site
Opinión de
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9,2
Ventajas: Yes and yes
Desventajas: Not anything I can think of.
Opinión de
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10,0
Ventajas: Quick pickup and drop off.
Desventajas: Service representative at the counter was trying to push upgrades, and was sarcastic when I declined any upgrades.
Opinión de
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10,0
Ventajas: Easy booking and staff was friendly.
Desventajas: Long lines at check-in due to only 3 counters being open for both Dollar and Thrifty Car Rentals. Limited seating area for people who are waiting.
Opinión de
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10,0
Desventajas: Picking up and dropping off was very easy, fast the associates were pleasant and helpful
Opinión de
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10,0
Ventajas: Very friendly, quick check out and pick up, good car
Desventajas: Shuttle to and from airport could run more often
Opinión de
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10,0
Great Vacation
Ventajas: Easy to use, everything went really smooth.
Desventajas: Easy web site
Opinión de
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8,4
Ventajas: Convenient
Desventajas: No!! Well organised
Opinión de
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7,6
Ventajas: Jacqueline was very pleasant and strived to be efficient/quick at check-in. Drop-off was equally a good experience.
Desventajas: Was very excited to get your great deal on Jeep Patriot (or equivalent Suv & Crossover) for 5 days. We ended up doing an upgrade to a larger Jeep which almost doubled the cost of the 5 day rental!! NOT happy that it should be that much more expensive.
Opinión de
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4,8
Ventajas: The car selection was good when arriving. This however, is location specific.
Desventajas: You can’t add your spouse as a driver unless you pay an extra $30/day! Also, this is the only rental car company that’s ever charged me a $200 deposit on my credit card. Not a huge deal but it really ground my gears!
Opinión de
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6,0
Ventajas: Car was ready and check out was easy
Desventajas: Coordination with flight plans...our flight was a 8:10 PM departure, but the reservation was to return the car at 12:00 PM. We were charged an additional amount for a few hours. Was the expectation that we would sit in the airport for eight hours?
Opinión de
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6,4
Ventajas: Attendant is helpful.
Desventajas: The car we rented has a lot of dings and scratches. But it works as it is.
Opinión de
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4,0
Desventajas: was not informed of additional driver fee upon check in...returned 8 hours late because I entered my times wrong - was charged over $90 despite the $30 additional day rate. inly when I became very upset did they fix anything.
Opinión de
Posición n.º 5
Avis
7,5 Muy bueno (36 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 871 7575
Todas las opiniones de Avis
Opiniones de Avis en Aeropuerto Kahului
Opiniones recientes
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- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: Everything was very good.
Desventajas: Nothing
Opinión de
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7,6
Desventajas: A long wait at pick us after a long day I f traveling was a disappointment
Opinión de
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6,0
Desventajas: They didn’t have the car they assigned me. They corrected it downstairs, but they gave me the car under a different name, I didn’t catch it, the person at the exit didn’t catch it, and when I dropped it off I had to go to the counter again to get it fixed so I could leave. Took to much time since.
Opinión de
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7,6
Ventajas: Once we got to the rental center everything went well
Desventajas: The line for the shuttle from the airport to the rental center was crazy long, probably 60-70 people? It was a disaster. We Ubered to the rental center.
Opinión de
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3,2
Ventajas: Reasonable price
Desventajas: Car in poor condition and not user friendly to change drop off time.
Opinión de
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10,0
Ventajas: Quick and Friendly
Opinión de
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3,6
Lacey in Kahului was great, but national reservations did NOT Try Hard
Ventajas: Initial rental agent (Lacey) gave excellent customer service.
Desventajas: When I tried to extend the rental, national reservations agent quoted me 4X the going rate.
Opinión de
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7,2
some good some bad
Ventajas: drop off was very fast and smooth, person who helped me was very friendly
Desventajas: pick up was very slow. waited in line to get on shuttle for very long time, then waited in line at facility for very long time. only 3 people working the counter. car was dirty especially windows and mirrors, I had to clean them off to see properly. also driver side frnt tire was low, had to add air.
Opinión de
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2,4
Wont ever do again
Ventajas: Took ovwr an hour for them to get the car, rude staff, only would talk to me if we were willing to upgrade. Worst experience i have evef had renting a car
Opinión de
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6,8
Long waits
Ventajas: Car was great. Customer service reps were very freindly
Desventajas: Took 45 minutes to get to Avis rental office from airport even though it was a 5 minute drive. Long line at airport Then took another 45 min to get to counter Then waited for car in lot for 30 minutes
Opinión de
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8,0
Satisfied but room for improvements
Ventajas: Friendly staff and great inventory of newer vechicles. Drop off and shuttle to airport was quick and easy. Clean vehicle interior. Vehicle ran well and performed to expectation.
Desventajas: Check in took 60-90 minutes waiting in line which is too long of a wait for my patience. We rented a beautiful low mileage Ford Mustang convertible. Vehicle could have used a car wash. Most of the vehicles in the lot appeared to be in need of a rinse down.
Opinión de
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6,4
Ventajas: Super friendly staff!
Desventajas: The car was filthy on the inside
Opinión de
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7,6
Desventajas: A long wait at pick us after a long day I f traveling was a disappointment
Opinión de
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7,6
Ventajas: Once we got to the rental center everything went well
Desventajas: The line for the shuttle from the airport to the rental center was crazy long, probably 60-70 people? It was a disaster. We Ubered to the rental center.
Opinión de
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7,2
some good some bad
Ventajas: drop off was very fast and smooth, person who helped me was very friendly
Desventajas: pick up was very slow. waited in line to get on shuttle for very long time, then waited in line at facility for very long time. only 3 people working the counter. car was dirty especially windows and mirrors, I had to clean them off to see properly. also driver side frnt tire was low, had to add air.
Opinión de
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6,8
Long waits
Ventajas: Car was great. Customer service reps were very freindly
Desventajas: Took 45 minutes to get to Avis rental office from airport even though it was a 5 minute drive. Long line at airport Then took another 45 min to get to counter Then waited for car in lot for 30 minutes
Opinión de
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8,0
Satisfied but room for improvements
Ventajas: Friendly staff and great inventory of newer vechicles. Drop off and shuttle to airport was quick and easy. Clean vehicle interior. Vehicle ran well and performed to expectation.
Desventajas: Check in took 60-90 minutes waiting in line which is too long of a wait for my patience. We rented a beautiful low mileage Ford Mustang convertible. Vehicle could have used a car wash. Most of the vehicles in the lot appeared to be in need of a rinse down.
Opinión de
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6,0
Desventajas: They didn’t have the car they assigned me. They corrected it downstairs, but they gave me the car under a different name, I didn’t catch it, the person at the exit didn’t catch it, and when I dropped it off I had to go to the counter again to get it fixed so I could leave. Took to much time since.
Opinión de
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3,2
Ventajas: Reasonable price
Desventajas: Car in poor condition and not user friendly to change drop off time.
Opinión de
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3,6
Lacey in Kahului was great, but national reservations did NOT Try Hard
Ventajas: Initial rental agent (Lacey) gave excellent customer service.
Desventajas: When I tried to extend the rental, national reservations agent quoted me 4X the going rate.
Opinión de
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2,4
Wont ever do again
Ventajas: Took ovwr an hour for them to get the car, rude staff, only would talk to me if we were willing to upgrade. Worst experience i have evef had renting a car
Opinión de
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6,4
Ventajas: Super friendly staff!
Desventajas: The car was filthy on the inside
Opinión de
Posición n.º 6
Dollar
7,3 Muy bueno (84 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Dollar opiniones
Puntos de alquiler
Dollar
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 866 434 2226
Todas las opiniones de Dollar
Opiniones de Dollar en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,6
Desventajas: The agent to rent us a much more expensive vehicle than the one we reserved; then pushed for the insurance & prepaid gas; none of which were necessary!
Opinión de
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9,2
Good value for rental car in Maui
Ventajas: Easy pickup and dropoff. Car performed well. Charger drove nicely.
Desventajas: Interior not as clean as I would expect and exterior had several scratches. Perhaps due to car having 35K on odemeter.
Opinión de
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10,0
Totally Happy
Ventajas: We scored an AWESOME price on Kayak but service was great & quick
Opinión de
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6,4
Desventajas: Old beat up car
Opinión de
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10,0
What an Angel
Ventajas: Our check in had an hour wait time but the customer service rep was awesome! She got us out in less than an hour!
Opinión de
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9,6
Ventajas: Picking up the car was very easy and the gal at the counter was very friendly. It was everything I agreed on before coming and no surprises or needing upgrades etc. A good experience.
Desventajas: I do not have anything to say on this end, no complaints.
Opinión de
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3,2
Ventajas: Loved the small size, good gas mileage and fit well into limited parking
Desventajas: Long wait and the pick up, car was dirty and pretty beat up.
Opinión de
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5,2
Had to exchange car due to mechanical problems
Ventajas: The exchange process was very easy and fast
Desventajas: The first vehicle had very poor alignment and breaks. There’s no way I was the first person to bring their attention to this. I exchanged it for another vehicle, which was free of mechanical issues, but both vehicles were by far the oldest vehicles I’ve ever received from a rental place.
Opinión de
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8,0
Ventajas: Quick and easy
Desventajas: Car needs maintenance. Made a bad noise when turning at slower speeds. This is something they should catch when driving on their lot!
Opinión de
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4,4
No aloha spirit - give us your money and get out
Ventajas: The drop off was smooth. The car was fairly clean and it ran
Desventajas: When I reserved the car, made it clear that wanted the price including the damage waiver. I was quoted a reasonable figure. When I was checked in the price had doubled. The attendant offered to add a second driver to the contract with just a drivers license. When my travel buddy agreed we found out that there was a big fee for that too. The check in counter was not busy but my attendant was short and rude, behaving like she was being bothered.
Opinión de
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7,6
Inefficient Pickup and Scratched Car
Ventajas: They drop off was quick. The shuttle service from the actually airport to the ‘onsite’ location was frequent and quick
Desventajas: The car was scratched and dinged—not terrible but I worried they would charge me for others damage (because you have to fill out a form with all the scratches and dents and the were essentially everywhere). The pickup just took too long at one stand and then the process was repeated at the next stand too.
Opinión de
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10,0
Super easy at the desk
Ventajas: The pick up process was super easy and fast, the car was great, and return was also easy
Opinión de
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9,2
Good value for rental car in Maui
Ventajas: Easy pickup and dropoff. Car performed well. Charger drove nicely.
Desventajas: Interior not as clean as I would expect and exterior had several scratches. Perhaps due to car having 35K on odemeter.
Opinión de
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10,0
Totally Happy
Ventajas: We scored an AWESOME price on Kayak but service was great & quick
Opinión de
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10,0
What an Angel
Ventajas: Our check in had an hour wait time but the customer service rep was awesome! She got us out in less than an hour!
Opinión de
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9,6
Ventajas: Picking up the car was very easy and the gal at the counter was very friendly. It was everything I agreed on before coming and no surprises or needing upgrades etc. A good experience.
Desventajas: I do not have anything to say on this end, no complaints.
Opinión de
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10,0
Super easy at the desk
Ventajas: The pick up process was super easy and fast, the car was great, and return was also easy
Opinión de
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7,6
Desventajas: The agent to rent us a much more expensive vehicle than the one we reserved; then pushed for the insurance & prepaid gas; none of which were necessary!
Opinión de
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8,0
Ventajas: Quick and easy
Desventajas: Car needs maintenance. Made a bad noise when turning at slower speeds. This is something they should catch when driving on their lot!
Opinión de
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7,6
Inefficient Pickup and Scratched Car
Ventajas: They drop off was quick. The shuttle service from the actually airport to the ‘onsite’ location was frequent and quick
Desventajas: The car was scratched and dinged—not terrible but I worried they would charge me for others damage (because you have to fill out a form with all the scratches and dents and the were essentially everywhere). The pickup just took too long at one stand and then the process was repeated at the next stand too.
Opinión de
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6,4
Desventajas: Old beat up car
Opinión de
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3,2
Ventajas: Loved the small size, good gas mileage and fit well into limited parking
Desventajas: Long wait and the pick up, car was dirty and pretty beat up.
Opinión de
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5,2
Had to exchange car due to mechanical problems
Ventajas: The exchange process was very easy and fast
Desventajas: The first vehicle had very poor alignment and breaks. There’s no way I was the first person to bring their attention to this. I exchanged it for another vehicle, which was free of mechanical issues, but both vehicles were by far the oldest vehicles I’ve ever received from a rental place.
Opinión de
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4,4
No aloha spirit - give us your money and get out
Ventajas: The drop off was smooth. The car was fairly clean and it ran
Desventajas: When I reserved the car, made it clear that wanted the price including the damage waiver. I was quoted a reasonable figure. When I was checked in the price had doubled. The attendant offered to add a second driver to the contract with just a drivers license. When my travel buddy agreed we found out that there was a big fee for that too. The check in counter was not busy but my attendant was short and rude, behaving like she was being bothered.
Opinión de
Posición n.º 7
Hertz
7,1 Muy bueno (101 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Hertz opiniones
Puntos de alquiler
Hertz
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 893 5200
Todas las opiniones de Hertz
Opiniones de Hertz en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: The gentlemen at the counter was awesome Very helpful
Desventajas: Nothing
Opinión de
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3,6
Ventajas: The staff was very friendly.
Desventajas: If you book through Kayak, you cannot change the driver at hertz without paying an add in Fee. The airport changed where the car rental place is. We had to lug 2 kids, 2 car seats, AND all of our luggage onto a non-air- conditioned packed shuttle then lug everything into the car rental place, then
Opinión de
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7,6
Desventajas: It’s super annoying to realize after buying through a third party like Expedia that you can’t apply your gold status
Opinión de
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10,0
Ventajas: Very friendly employees. Car was clean & comfortable even for 5 adults. We got a great rate.
Desventajas: Service was a little slow to pick up & drop off
Opinión de
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2,0
Not what I expected
Ventajas: The shuttle service to and from the airport was easy and prompt.
Desventajas: The wait in line took forever and when we finally got to our car we were too tired to complain and interrupt someone else in line. The car (a Nissan Pathfinder) had 35,000 rough miles on it. Back bumper had tape holding the sides. Scratches all over the back and driver’s door. It was dirty and the windows and mirrors were so water spotted it was hard to see. Pretty embarrassing to drive around. Expected better from Hertz.
Opinión de
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5,2
Dodge Caravans Suck.
Ventajas: Automatic doors and liftgate
Desventajas: Awful transmission, chinsey features, first row rear seats snap forward quickly, injured wife and almost injured child in a car seat. Terrible turning radius, van bottomed out and wobbly when loaded with 4 people and luggage. Otherwise check in was somewhat painless, drop off was slow and in a hurry for a flight.
Opinión de
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10,0
thanks
Ventajas: Easy Pick up and drop off. car was fine.
Opinión de
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3,6
Poor Customer service
Ventajas: Was easy dropping it off
Desventajas: I was told that my additional driver would be free because I signed up as a gold member but then when I got there they told me that isn’t true. The car we end up getting was very dirty inside. The woman at the desk was rude and inconsiderate after traveling for 15 hours to get there
Opinión de
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9,6
Good value
Ventajas: Reasonable price.
Desventajas: A little slow getting the car at pick up. Had to wait quite a while.
Opinión de
-
8,0
Ventajas: Ran fine, clean inside, a/c worked well
Desventajas: It was dinged up,, paint chipped. We looked like locals instead of tourists which can work in our favor, BUT Hertz is consideredtheGold Standard. We were surprised at the condition of the sedan
Opinión de
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2,0
AvoId Hertz in Maui at all costs!
Ventajas: Car was ok
Desventajas: Hertz employees are awful! Bus took forever to show while other rental company buses made multiple appearances. Waited in line for about 50 minutes for pre-paid car. One person at desk for about 20 people in line. Hertz person indulged one couple for 15 to 20 minutes while the rest of us stewed and sweated. Gold member employee even when unoccupied did not help initially. Other Hertz employees eventually showed up. Would say worst rental car experience ever but Kuaui equally bad. Stay away from Herzt in Hawaii.
Opinión de
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6,4
Ventajas: I think Hertz did not have any Jeep SUVs (the smaller type) so give us a VW SUV which I liked. I haven't driven a new type VW for many years and found it to be a good car.
Desventajas: I think Hertz needs to do something about speeding up the pick up process. They had three people working, but they seemed slow. We must have been in line for almost an hour. Also since we booked on Kayak Hertz did not honor what I thought was a state law, to cover the named renter as well the spouse. They wanted $15 a day for my wife to drive the car. They also tried to sell a lot of other coverages, none of which we needed. I know this is how they increase their profit margin but all took extra time with each customer. I don't know if I would use Hertz again, at least not of Hawaii.
Opinión de
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10,0
Ventajas: The gentlemen at the counter was awesome Very helpful
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Very friendly employees. Car was clean & comfortable even for 5 adults. We got a great rate.
Desventajas: Service was a little slow to pick up & drop off
Opinión de
-
10,0
thanks
Ventajas: Easy Pick up and drop off. car was fine.
Opinión de
-
9,6
Good value
Ventajas: Reasonable price.
Desventajas: A little slow getting the car at pick up. Had to wait quite a while.
Opinión de
-
7,6
Desventajas: It’s super annoying to realize after buying through a third party like Expedia that you can’t apply your gold status
Opinión de
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8,0
Ventajas: Ran fine, clean inside, a/c worked well
Desventajas: It was dinged up,, paint chipped. We looked like locals instead of tourists which can work in our favor, BUT Hertz is consideredtheGold Standard. We were surprised at the condition of the sedan
Opinión de
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3,6
Ventajas: The staff was very friendly.
Desventajas: If you book through Kayak, you cannot change the driver at hertz without paying an add in Fee. The airport changed where the car rental place is. We had to lug 2 kids, 2 car seats, AND all of our luggage onto a non-air- conditioned packed shuttle then lug everything into the car rental place, then
Opinión de
-
2,0
Not what I expected
Ventajas: The shuttle service to and from the airport was easy and prompt.
Desventajas: The wait in line took forever and when we finally got to our car we were too tired to complain and interrupt someone else in line. The car (a Nissan Pathfinder) had 35,000 rough miles on it. Back bumper had tape holding the sides. Scratches all over the back and driver’s door. It was dirty and the windows and mirrors were so water spotted it was hard to see. Pretty embarrassing to drive around. Expected better from Hertz.
Opinión de
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5,2
Dodge Caravans Suck.
Ventajas: Automatic doors and liftgate
Desventajas: Awful transmission, chinsey features, first row rear seats snap forward quickly, injured wife and almost injured child in a car seat. Terrible turning radius, van bottomed out and wobbly when loaded with 4 people and luggage. Otherwise check in was somewhat painless, drop off was slow and in a hurry for a flight.
Opinión de
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3,6
Poor Customer service
Ventajas: Was easy dropping it off
Desventajas: I was told that my additional driver would be free because I signed up as a gold member but then when I got there they told me that isn’t true. The car we end up getting was very dirty inside. The woman at the desk was rude and inconsiderate after traveling for 15 hours to get there
Opinión de
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2,0
AvoId Hertz in Maui at all costs!
Ventajas: Car was ok
Desventajas: Hertz employees are awful! Bus took forever to show while other rental company buses made multiple appearances. Waited in line for about 50 minutes for pre-paid car. One person at desk for about 20 people in line. Hertz person indulged one couple for 15 to 20 minutes while the rest of us stewed and sweated. Gold member employee even when unoccupied did not help initially. Other Hertz employees eventually showed up. Would say worst rental car experience ever but Kuaui equally bad. Stay away from Herzt in Hawaii.
Opinión de
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6,4
Ventajas: I think Hertz did not have any Jeep SUVs (the smaller type) so give us a VW SUV which I liked. I haven't driven a new type VW for many years and found it to be a good car.
Desventajas: I think Hertz needs to do something about speeding up the pick up process. They had three people working, but they seemed slow. We must have been in line for almost an hour. Also since we booked on Kayak Hertz did not honor what I thought was a state law, to cover the named renter as well the spouse. They wanted $15 a day for my wife to drive the car. They also tried to sell a lot of other coverages, none of which we needed. I know this is how they increase their profit margin but all took extra time with each customer. I don't know if I would use Hertz again, at least not of Hawaii.
Opinión de
Posición n.º 8
Budget
6,8 Muy bueno (103 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 871 8811
Todas las opiniones de Budget
Opiniones de Budget en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
6,8
Desventajas: More attendants at checkin.
Opinión de
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8,0
Ventajas: It was quick and easy to get the vehicle once at the counter.
Desventajas: More employees processing passengers arriving at the same time at OGG. Long wait times.
Opinión de
-
2,8
Ventajas: Nothing
Desventajas: Everything.
Opinión de
-
5,2
Ventajas: Yes, the Staff was very friendly.
Desventajas: More people at the Check-In counter. It took two hours to get a vehicle!!!
Opinión de
-
7,2
Desventajas: I waited over a hour in line for pickup at the airport.
Opinión de
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6,4
Ventajas: Almost new car
Desventajas: The Hyundai Accent is really not a very good car! Would have preferred a domestic auto in same class.
Opinión de
-
6,4
Desventajas: The wait for getting in the car at the location after the shuttle was way too long...45 minutes
Opinión de
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6,8
Costco users
Desventajas: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
Opinión de
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2,0
Terrible vehicle for ridiculous price
Ventajas: Nothing
Desventajas: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
Opinión de
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10,0
Ventajas: Easy pick up and drop off.
Opinión de
-
3,6
Desventajas: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
Opinión de
-
4,4
Awful checkout!
Ventajas: The car was in good shape.
Desventajas: Two hours to get a car! Unacceptable!
Opinión de
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6,8
Desventajas: More attendants at checkin.
Opinión de
-
8,0
Ventajas: It was quick and easy to get the vehicle once at the counter.
Desventajas: More employees processing passengers arriving at the same time at OGG. Long wait times.
Opinión de
-
7,2
Desventajas: I waited over a hour in line for pickup at the airport.
Opinión de
-
6,8
Costco users
Desventajas: 2 hours to pick up car after baggage claim. Budget rent a car must be Costco’s go to company. Everyone around me used it. Caused huge line, 45 min to get on the shuttle and 1 hour 15 min to get the car.
Opinión de
-
2,8
Ventajas: Nothing
Desventajas: Everything.
Opinión de
-
5,2
Ventajas: Yes, the Staff was very friendly.
Desventajas: More people at the Check-In counter. It took two hours to get a vehicle!!!
Opinión de
-
6,4
Ventajas: Almost new car
Desventajas: The Hyundai Accent is really not a very good car! Would have preferred a domestic auto in same class.
Opinión de
-
6,4
Desventajas: The wait for getting in the car at the location after the shuttle was way too long...45 minutes
Opinión de
-
2,0
Terrible vehicle for ridiculous price
Ventajas: Nothing
Desventajas: The vehicle was definitely budget. A Jeep Compass that was not 4 wheel drive, no back up camera, made frightening noises and the check engine light light went on and off unpredictably. Friends we were traveling with booked with another agency and got a much nicer vehicle with better features for less money. Had to wait 10 minutes in the rain to be checked in.
Opinión de
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3,6
Desventajas: The computers were down at the Maui Airport Budget Office. Only 2 people at the desk to manual process over 100 angry customers. Each one at east 30 minutes apiece. We lost over 2 hours waiting in line. No manager on premises, and the staff was actually hostile toward the customers. It was an ugly scene.
Opinión de
-
4,4
Awful checkout!
Ventajas: The car was in good shape.
Desventajas: Two hours to get a car! Unacceptable!
Opinión de
Posición n.º 9
Advantage
6,7 Muy bueno (382 opiniones)
1 punto de alquiler en Aeropuerto Kahului
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Advantage opiniones
Puntos de alquiler
Advantage
Puntos de alquiler en Aeropuerto Kahului
Car Rental Center
+1 808 877 5039
Todas las opiniones de Advantage
Opiniones de Advantage en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: All staff were friendly. Signing in for the vehicle went well, although a bit slow. Vehicle was clean, drove well and met our needs. Check in was very efficient.
Desventajas: The usual sales issues at check out ( insurance purchases, gas pre buy etc) are time consuming and so unnecessary in most cases. Wading though the all too familiar sales pitches are seemingly common amongst all rental agencies.
Opinión de
-
8,0
Desventajas: Good service
Opinión de
-
10,0
Ventajas: The rental was clean and comfortable. It fit all of our needs.
Opinión de
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10,0
Ventajas: Staff friendliness, process was very easy.
Desventajas: The trunk of our SUV was sandy, not vacuum.
Opinión de
-
10,0
Ventajas: The staff was angelic!
Opinión de
-
4,4
Ventajas: Forced into buying unnecessary insurance when I explained multiple times I didn’t need it and had coverage. Also charged me anyways even tho I used points and told me to figure it out myself
Opinión de
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10,0
Ventajas: Friendly staff easy process!
Desventajas: Nothing, great experience
Opinión de
-
6,4
Ventajas: Staff was friendly, car was clean, drop off easy
Desventajas: Some staff was clearly dismissing othe customers issues and making fun of them. Some staff were inappropriately joking about shades of gray. There were extra charges unexplained and quite expensive.
Opinión de
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2,4
Ventajas: Nothing!
Desventajas: Be consistent with information provided by call service representative as compared to location. Location refused to honor my rental and other information provided to me over the phone when I made the reservation.
Opinión de
-
6,8
Ventajas: Staff was helpful.
Desventajas: I did not care for the smell of the cleaner they used for the car. It smelled like old air freshener that is used to cover up another smell.
Opinión de
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4,0
Desventajas: They charged me a fee to add another driver, they charged me a $200 deposit and have not refunded it yet. I was never told about either of these fees. The van had lots of damage all around it I took photos so I sure hope they don't try to keep my deposit money.
Opinión de
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4,0
Ventajas: The staff was friendly and we got upgraded to the more expensive car for free.
Desventajas: The price that was advertised was half as much as we were actually charged. The person at the counter told us that because it was reserved through a third party, the couldn’t honor the price that we were promised. Never booking through here again.
Opinión de
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10,0
Ventajas: All staff were friendly. Signing in for the vehicle went well, although a bit slow. Vehicle was clean, drove well and met our needs. Check in was very efficient.
Desventajas: The usual sales issues at check out ( insurance purchases, gas pre buy etc) are time consuming and so unnecessary in most cases. Wading though the all too familiar sales pitches are seemingly common amongst all rental agencies.
Opinión de
-
10,0
Ventajas: The rental was clean and comfortable. It fit all of our needs.
Opinión de
-
10,0
Ventajas: Staff friendliness, process was very easy.
Desventajas: The trunk of our SUV was sandy, not vacuum.
Opinión de
-
10,0
Ventajas: The staff was angelic!
Opinión de
-
10,0
Ventajas: Friendly staff easy process!
Desventajas: Nothing, great experience
Opinión de
-
4,4
Ventajas: Forced into buying unnecessary insurance when I explained multiple times I didn’t need it and had coverage. Also charged me anyways even tho I used points and told me to figure it out myself
Opinión de
-
6,4
Ventajas: Staff was friendly, car was clean, drop off easy
Desventajas: Some staff was clearly dismissing othe customers issues and making fun of them. Some staff were inappropriately joking about shades of gray. There were extra charges unexplained and quite expensive.
Opinión de
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2,4
Ventajas: Nothing!
Desventajas: Be consistent with information provided by call service representative as compared to location. Location refused to honor my rental and other information provided to me over the phone when I made the reservation.
Opinión de
-
4,0
Desventajas: They charged me a fee to add another driver, they charged me a $200 deposit and have not refunded it yet. I was never told about either of these fees. The van had lots of damage all around it I took photos so I sure hope they don't try to keep my deposit money.
Opinión de
-
4,0
Ventajas: The staff was friendly and we got upgraded to the more expensive car for free.
Desventajas: The price that was advertised was half as much as we were actually charged. The person at the counter told us that because it was reserved through a third party, the couldn’t honor the price that we were promised. Never booking through here again.
Opinión de
Posición n.º 10
Payless
6,5 Muy bueno (129 opiniones)
1 punto de alquiler en Aeropuerto Kahului
╳
Payless opiniones
Puntos de alquiler
Payless
Puntos de alquiler en Aeropuerto Kahului
101 Airport Access Road
+1 808 877 8720
Todas las opiniones de Payless
Opiniones de Payless en Aeropuerto Kahului
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: Pick up and Drop off Easy
Opinión de
-
8,4
Ventajas: Easy drop off
Desventajas: Wait in line for pick up was about 30 minutes
Opinión de
-
10,0
Ventajas: Easy transaction and nice, clean car
Desventajas: Nothing, everything was great!
Opinión de
-
9,6
Ventajas: Quick and easy pick up and drop off at airport; hybrid vehicle so barely used any gas
Opinión de
-
3,2
Ventajas: The man I checked in with was friendly and kind
Desventajas: I was charged higher then the rate I was promised online
Opinión de
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4,8
Desventajas: Car was not clean, windows and side mirrors had permanent water stains when I picked up the car. I asked the attendant if it could be cleaned but got no response. Tried washing the windows and side mirrors but stains weren’t removable. This is really a safety issue not being able to see clearly
Opinión de
-
8,0
Ventajas: The car was great!
Desventajas: The wait times to check in. Displaying under the 25 age prices.
Opinión de
-
10,0
Desventajas: Easy in and easy out!!!
Opinión de
-
6,0
Ventajas: The car was leaking oil, badly. We returned the car early and changed our plans. They only charged us for the day that we had the car.
Desventajas: These are the second tier of the Avis/Budget fleet. They let us know when we returned the car that Payless cars are the vehicles that are on their way out and they're a little beat up. As long as you don't care about that, it's a good deal. Just keep an eye on the oil.
Opinión de
-
4,8
Ventajas: easy check in process
Desventajas: Needed an extension and their phone system was a loop that never allowed me to talk to any real person. It was so frustrating.
Opinión de
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6,8
Ventajas: Easy to drop off
Desventajas: Pick up staff were a bit confusing. And sent me to a different counter, but wasn’t correct and had to return to the original one. Maybe some retaining in check in. Otherwise no major problems.
Opinión de
-
8,8
Ventajas: Pick-up and return were speedy.
Desventajas: Car floor was untidy with sand and popcorn.
Opinión de
-
10,0
Ventajas: Pick up and Drop off Easy
Opinión de
-
10,0
Ventajas: Easy transaction and nice, clean car
Desventajas: Nothing, everything was great!
Opinión de
-
9,6
Ventajas: Quick and easy pick up and drop off at airport; hybrid vehicle so barely used any gas
Opinión de
-
10,0
Desventajas: Easy in and easy out!!!
Opinión de
-
8,8
Ventajas: Pick-up and return were speedy.
Desventajas: Car floor was untidy with sand and popcorn.
Opinión de
-
8,4
Ventajas: Easy drop off
Desventajas: Wait in line for pick up was about 30 minutes
Opinión de
-
8,0
Ventajas: The car was great!
Desventajas: The wait times to check in. Displaying under the 25 age prices.
Opinión de
-
6,8
Ventajas: Easy to drop off
Desventajas: Pick up staff were a bit confusing. And sent me to a different counter, but wasn’t correct and had to return to the original one. Maybe some retaining in check in. Otherwise no major problems.
Opinión de
-
3,2
Ventajas: The man I checked in with was friendly and kind
Desventajas: I was charged higher then the rate I was promised online
Opinión de
-
4,8
Desventajas: Car was not clean, windows and side mirrors had permanent water stains when I picked up the car. I asked the attendant if it could be cleaned but got no response. Tried washing the windows and side mirrors but stains weren’t removable. This is really a safety issue not being able to see clearly
Opinión de
-
6,0
Ventajas: The car was leaking oil, badly. We returned the car early and changed our plans. They only charged us for the day that we had the car.
Desventajas: These are the second tier of the Avis/Budget fleet. They let us know when we returned the car that Payless cars are the vehicles that are on their way out and they're a little beat up. As long as you don't care about that, it's a good deal. Just keep an eye on the oil.
Opinión de
-
4,8
Ventajas: easy check in process
Desventajas: Needed an extension and their phone system was a loop that never allowed me to talk to any real person. It was so frustrating.
Opinión de
╳
Puntos de alquiler
Ace
Puntos de alquiler en Aeropuerto Kahului
445 Kele Street
+1 808 495 8895
Advance Car And Truck Rental
1 punto de alquiler en Aeropuerto Kahului
╳
Puntos de alquiler
Advance Car And Truck Rental
Puntos de alquiler en Aeropuerto Kahului
405 Kele St Suite A, Kahului, Maui County, Hawaii
+1 808 877 5039
