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Opiniones y directorio de alquiler de coches en Aeropuerto Internacional de Guadalajara
Posición n.º 1
Avis
Mejor valorado
6,6 Muy bueno (3 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carr Guadalajara Tiajomulco De Juniga
+52 333 688 5784
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Avis
Opiniones de Avis en Aeropuerto Internacional de Guadalajara
Posición n.º 2
Thrifty
5,8 Bueno (19 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Thrifty opiniones
Puntos de alquiler
Thrifty
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carr, Guad-chapala Km 17.5
180 0021 2277
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Thrifty
Opiniones de Thrifty en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Desventajas: I reserved the car with an 11AM pickup time. I called the local office to confirm that this was correct. I reached the airport and the person working there said that they didn’t have anything available, and that their system showed the reservation as 11pm. We were not able to rent the car.
Opinión de
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5,2
Ventajas: The vehicle I rented was available
Desventajas: Insurance costs were not disclosed and turned up to be three times the rental cost.
Opinión de
-
8,4
Hidden costs
Ventajas: Everyone was friendly and helpful. We were shuttled to the rental agency and given a car. The car was clean and comfortable. Dropping the car off went smoothly and quickly with no delay getting us to our flight on time.
Desventajas: I was led to believe the price quoted online would include everything. Upon arrival we were informed of the mandatory insurance which was way more than the cost of the rental. It was definitely not what I expected to pay. They also put a very high hold on my credit card while we had the car. I would have liked to know about all of this before booking.
Opinión de
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8,0
Car
Ventajas: The car was ok.
Desventajas: The insurance price was triple the price of the car.
Opinión de
-
2,0
Desventajas: Price was not accurate
Opinión de
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10,0
Great service
Ventajas: Got a brand new car and staff was very helpful
Opinión de
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2,0
Terrible experience !
Desventajas: Car was not in a good mechanical condition. Everyone seemed to be fine until 3 days after driving the car. The breakes were not working! I considered that to be a major issue; i was afraid I'd be in a higher risk of getter no into an accident. When I called they concluded by saying "We only act when the vehicle has a rally severe damage, and that the breaks not functioning wasn't one of them. They simply told me to take go find a mechaninc and fix it myself with no chance of my getting a different vehicle, and instead they tried persuade me with a pricier vehicle. Never again!
Opinión de
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6,0
Desventajas: hidden liability fees, it's about 17$ per day
Opinión de
-
6,8
Desventajas: The insurance price was more than triple than the car
Opinión de
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2,0
Ventajas: nothing
Desventajas: thrifty did not released the rental car unless I purchase a liability insurance policy for the ridiculous price of around $1100 which I think its a complete ripoff
Opinión de
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5,6
Must have lots of patience
Ventajas: The car was clean, and the people were friendly.
Desventajas: They didn't even have a car to rent to us! When they found a temporary solution, they just kept us waiting for 4 hours while they slowly prepared the car. Multiply everything by 3 or 4. If they say it will be ready in 10 minutes, plan on 40, 1 hour = 4 hours, etc. We were eventually on our way, but very frustrated.
Opinión de
-
8,8
Desventajas: insurance was more than I paid for the car other than that it was great!
Opinión de
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8,4
Hidden costs
Ventajas: Everyone was friendly and helpful. We were shuttled to the rental agency and given a car. The car was clean and comfortable. Dropping the car off went smoothly and quickly with no delay getting us to our flight on time.
Desventajas: I was led to believe the price quoted online would include everything. Upon arrival we were informed of the mandatory insurance which was way more than the cost of the rental. It was definitely not what I expected to pay. They also put a very high hold on my credit card while we had the car. I would have liked to know about all of this before booking.
Opinión de
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8,0
Car
Ventajas: The car was ok.
Desventajas: The insurance price was triple the price of the car.
Opinión de
-
6,8
Desventajas: The insurance price was more than triple than the car
Opinión de
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2,0
Desventajas: I reserved the car with an 11AM pickup time. I called the local office to confirm that this was correct. I reached the airport and the person working there said that they didn’t have anything available, and that their system showed the reservation as 11pm. We were not able to rent the car.
Opinión de
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5,2
Ventajas: The vehicle I rented was available
Desventajas: Insurance costs were not disclosed and turned up to be three times the rental cost.
Opinión de
-
2,0
Desventajas: Price was not accurate
Opinión de
-
2,0
Terrible experience !
Desventajas: Car was not in a good mechanical condition. Everyone seemed to be fine until 3 days after driving the car. The breakes were not working! I considered that to be a major issue; i was afraid I'd be in a higher risk of getter no into an accident. When I called they concluded by saying "We only act when the vehicle has a rally severe damage, and that the breaks not functioning wasn't one of them. They simply told me to take go find a mechaninc and fix it myself with no chance of my getting a different vehicle, and instead they tried persuade me with a pricier vehicle. Never again!
Opinión de
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6,0
Desventajas: hidden liability fees, it's about 17$ per day
Opinión de
-
2,0
Ventajas: nothing
Desventajas: thrifty did not released the rental car unless I purchase a liability insurance policy for the ridiculous price of around $1100 which I think its a complete ripoff
Opinión de
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5,6
Must have lots of patience
Ventajas: The car was clean, and the people were friendly.
Desventajas: They didn't even have a car to rent to us! When they found a temporary solution, they just kept us waiting for 4 hours while they slowly prepared the car. Multiply everything by 3 or 4. If they say it will be ready in 10 minutes, plan on 40, 1 hour = 4 hours, etc. We were eventually on our way, but very frustrated.
Opinión de
Posición n.º 3
Economy Rent a Car
5,7 Bueno (15 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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Economy Rent a Car opiniones
Puntos de alquiler
Economy Rent a Car
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Guadalajara International Airport
+52 336 601 8375
Todas las opiniones de Economy Rent a Car
Opiniones de Economy Rent a Car en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,2
Ventajas: The price was good.
Desventajas: Waiting time was not so great.
Opinión de
-
2,0
Desventajas: Be open. Do not allow vendor to place pick up times when they are closed.
Opinión de
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7,6
Desventajas: closing time is not what they say it is
Opinión de
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5,2
Ventajas: You have to call to comunicate to them of your arrival, so you have to keep trying until you get them. Ones yiu get them they come pretty fast, the drop off was fast.
Desventajas: The car had a bunch of scratches all around, had no power, and half through our trip we found put the engine oil was extremely low, that explained all this noices coming through the engine. I spent a lot of time worrying this thing would break on us.
Opinión de
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3,2
Ventajas: Nothing about it.
Desventajas: everything
Opinión de
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2,0
DECEIVING!!!
Ventajas: Almost nothing.
Desventajas: Pretty much everything. I rented a Jeep and they didn’t even own any. Gave me a Renault suv that was low in power and all scratched up. Rental pick up isn’t even near the airport, had to use a taxi to get to location. Then the price I already paid for the rental didn’t include the insurance. Paid over $350 more when I got there otherwise I couldn’t even touch the car. Overall I wouldn’t give any stars tbh. It was a hassle and very deceiving. Don’t use kayak for car rentals period. Will never make the same mistake!!!
Opinión de
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2,0
Misleading
Ventajas: At least it didn't break down.
Desventajas: Didn't have a system of picking up from airport..no shuttle, had to call repeatedly. Car was twice the price on reservation due to insurance which I could not waive. Car which was reserved was not there. Total different car was there. Only one car available. Hold was absurdly high. Took forever to get the incredibly small car they had. Car was dirty.
Opinión de
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2,0
Didn’t listen a word
Ventajas: Nothing
Desventajas: No comments
Opinión de
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10,0
Great deal and service.
Ventajas: The pick up and drop off was easy. The agency stayed in touch and was very helpful.
Desventajas: The car did have some bumps and scratches prior. We made sure to get pictures.
Opinión de
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5,2
Wrong car
Desventajas: We wanted a specific car. That is why we reserved it weeks in advance. We got there and they didn’t have it. So they gave us what they wanted to give us. The car was also falling apart. We had to get a whole new rental car the day after getting ours. We also asked about shuttle service and they said they had it. When I landed I’m another country they did not..
Opinión de
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6,8
Ventajas: They are not at the airport
Desventajas: There is no way to contact them, they are located two miles from the airport
Opinión de
-
9,2
Ventajas: The price was good.
Desventajas: Waiting time was not so great.
Opinión de
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10,0
Great deal and service.
Ventajas: The pick up and drop off was easy. The agency stayed in touch and was very helpful.
Desventajas: The car did have some bumps and scratches prior. We made sure to get pictures.
Opinión de
-
2,0
Desventajas: Be open. Do not allow vendor to place pick up times when they are closed.
Opinión de
-
5,2
Ventajas: You have to call to comunicate to them of your arrival, so you have to keep trying until you get them. Ones yiu get them they come pretty fast, the drop off was fast.
Desventajas: The car had a bunch of scratches all around, had no power, and half through our trip we found put the engine oil was extremely low, that explained all this noices coming through the engine. I spent a lot of time worrying this thing would break on us.
Opinión de
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3,2
Ventajas: Nothing about it.
Desventajas: everything
Opinión de
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2,0
DECEIVING!!!
Ventajas: Almost nothing.
Desventajas: Pretty much everything. I rented a Jeep and they didn’t even own any. Gave me a Renault suv that was low in power and all scratched up. Rental pick up isn’t even near the airport, had to use a taxi to get to location. Then the price I already paid for the rental didn’t include the insurance. Paid over $350 more when I got there otherwise I couldn’t even touch the car. Overall I wouldn’t give any stars tbh. It was a hassle and very deceiving. Don’t use kayak for car rentals period. Will never make the same mistake!!!
Opinión de
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2,0
Misleading
Ventajas: At least it didn't break down.
Desventajas: Didn't have a system of picking up from airport..no shuttle, had to call repeatedly. Car was twice the price on reservation due to insurance which I could not waive. Car which was reserved was not there. Total different car was there. Only one car available. Hold was absurdly high. Took forever to get the incredibly small car they had. Car was dirty.
Opinión de
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2,0
Didn’t listen a word
Ventajas: Nothing
Desventajas: No comments
Opinión de
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5,2
Wrong car
Desventajas: We wanted a specific car. That is why we reserved it weeks in advance. We got there and they didn’t have it. So they gave us what they wanted to give us. The car was also falling apart. We had to get a whole new rental car the day after getting ours. We also asked about shuttle service and they said they had it. When I landed I’m another country they did not..
Opinión de
Posición n.º 4
MEXRENTACAR
5,6 Bueno (3 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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MEXRENTACAR opiniones
Puntos de alquiler
MEXRENTACAR
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Aeropuerto Intl. de Guadalajara
+52 334 170 8243
Todas las opiniones de MEXRENTACAR
Opiniones de MEXRENTACAR en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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4,8
Ventajas: How quick it was to arrive and pick up the car.
Desventajas: The insurance cost was too expensive and the cost should be transparent. The car had issues, I think it was involved in an accident.
Opinión de
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10,0
Ventajas: The helpful and very friendly of the agent Alberto
Desventajas: I don’t see nothing that you can do better.
Opinión de
Posición n.º 5
Alamo
5,3 Bueno (26 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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Alamo opiniones
Puntos de alquiler
Alamo
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Miguel Hidalgo Intl Arport
+52 333 688 8077
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Alamo
Opiniones de Alamo en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Desventajas: The car I reserved was not honored for me at pick up, instead they gave me another car that was not ready to be released. Halfway through my trip the oil warning cane on, checked the engine oil level and it had almost nothing so I HAD to BUY oil for this car to keep the engine from blowing. Not happy at all.
Opinión de
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10,0
Desventajas: Insurance price to expensive
Opinión de
-
2,0
Ventajas: Never rent a car.
Desventajas: They just want to robe your money. I will never rent a car with them. I lost my money and they never gave me the rental car.
Opinión de
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5,6
Ventajas: Car was clean and waiting for us.
Desventajas: The actual price quoted was not what we ended up paying. Very misleading on rental rate
Opinión de
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10,0
Ventajas: The carr was very affordable on gas nice and clean
Desventajas: I love the service
Opinión de
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2,0
Ventajas: No very rude and not helpful.
Desventajas: Go with a better rental agency.
Opinión de
-
2,0
Ventajas: They didn't honor my reservation when I arrived and wanted to charge me triple of my original contract
Desventajas: Didn't bother trying to accommodate me, so I went some where else
Opinión de
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2,0
Desventajas: We rented a van when we got there they said they had no vans and would not have any, any time soon? The reservation meant nothing! Being in a foreign country is stressful enough but not having transportation made things harder.
Opinión de
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4,4
Ventajas: Staff was friendly, car was in very good shape.
Desventajas: Pick-up took over 40 minutes, even though I had a reservation and confirmed it a couple hours before. They added on roadside assistance and medical insurance, even though I was clearly that I ONLY wanted the third-party protection insurance.
Opinión de
-
3,6
Desventajas: Arrived and the rental did have our rental on file. They claimed they had no cars, but luckily found one. Yet, had to pay over $100 more. On top of that, the car was full of live mosquitoes.
Opinión de
-
5,2
Desventajas: Is to expensive
Opinión de
-
2,0
Desventajas: They lie about the price I end up with Avis From 8 us to 170 us they try to Charge me When I got there , such a trick
Opinión de
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2,0
Desventajas: The car I reserved was not honored for me at pick up, instead they gave me another car that was not ready to be released. Halfway through my trip the oil warning cane on, checked the engine oil level and it had almost nothing so I HAD to BUY oil for this car to keep the engine from blowing. Not happy at all.
Opinión de
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2,0
Ventajas: Never rent a car.
Desventajas: They just want to robe your money. I will never rent a car with them. I lost my money and they never gave me the rental car.
Opinión de
-
5,6
Ventajas: Car was clean and waiting for us.
Desventajas: The actual price quoted was not what we ended up paying. Very misleading on rental rate
Opinión de
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2,0
Ventajas: No very rude and not helpful.
Desventajas: Go with a better rental agency.
Opinión de
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2,0
Ventajas: They didn't honor my reservation when I arrived and wanted to charge me triple of my original contract
Desventajas: Didn't bother trying to accommodate me, so I went some where else
Opinión de
-
2,0
Desventajas: We rented a van when we got there they said they had no vans and would not have any, any time soon? The reservation meant nothing! Being in a foreign country is stressful enough but not having transportation made things harder.
Opinión de
-
4,4
Ventajas: Staff was friendly, car was in very good shape.
Desventajas: Pick-up took over 40 minutes, even though I had a reservation and confirmed it a couple hours before. They added on roadside assistance and medical insurance, even though I was clearly that I ONLY wanted the third-party protection insurance.
Opinión de
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3,6
Desventajas: Arrived and the rental did have our rental on file. They claimed they had no cars, but luckily found one. Yet, had to pay over $100 more. On top of that, the car was full of live mosquitoes.
Opinión de
-
5,2
Desventajas: Is to expensive
Opinión de
-
2,0
Desventajas: They lie about the price I end up with Avis From 8 us to 170 us they try to Charge me When I got there , such a trick
Opinión de
Posición n.º 6
Enterprise
5,3 Bueno (5 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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Enterprise opiniones
Puntos de alquiler
Enterprise
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Miguel Hidalgo Airport,chapala
+52 333 688 5522
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Enterprise
Opiniones de Enterprise en Aeropuerto Internacional de Guadalajara
Posición n.º 7
National
5,3 Bueno (15 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
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National opiniones
Puntos de alquiler
National
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Miguel Hidalgo Airport,chapala
+52 333 688 5522
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de National
Opiniones de National en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Good experience in mexico
Ventajas: Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)
Desventajas: Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.
Opinión de
-
2,0
Bad Experience
Ventajas: Nothing
Desventajas: On kayak the vehicle specified a vw golf or similar. A car which was able to fit two suitcases. National offered a Nissan March instead, a car which I was only able to fit one suitcase in it's tiny trunk. I had to cancel cause the car did not provide what kayak offered. Very disappointed
Opinión de
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6,0
Ventajas: The employees are very nice, and helpful I have a broken SUV in the road. They very nice bring me another SUV. Take time but arrived
Desventajas: The first SUV interior seat looks duty to many spots on the seat.. not clean very well. Plus broken on the road in Mexico? And the second SUV looks ok, but star driving and feel vibrations so alignment and later the light engine come on
Opinión de
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6,8
Ventajas: Overall nice, clean van; excluding one malfunctioning IP light switch which made driving in the night or in the rain (lights on) difficult. Service was personable and friendly.
Desventajas: My Am Ex covers car rental insurance. I checked. The person attending insisted I pay for 3rd person insurance. I declined. She would only rent me the car if she secured $18,000 on the Am EX. $18k is beyond my limit. She got an extra $130 out of me.
Opinión de
-
2,0
Ridiculous
Ventajas: They wanted a $1500 USD Deposit to take the car. We walked out. False advertisement.
Desventajas: They tried to take our vacation money... nothing compared to renting a car in the states. Never again.
Opinión de
-
4,0
This is just a drop off
Ventajas: Looks like they have more cara
Desventajas: It's hard to find
Opinión de
-
8,0
Good experience but make sure you read the fine print
Ventajas: Customer service, drop off/pick up experience, clean place
Desventajas: Insurance coverage for cars is different than the US so read the details before you commit. Insurance coverage is mandatory and comes with a large US dollar deposit. The lower the coverage you select the higher the deposit will be.
Opinión de
-
2,0
Horrible - Europcar México
Ventajas: Horrible experience they wouldn't take the insurance from rentacars.com so I had to purchase their insurance originally for $380 then miraculously after 1.5hra fighting them it went to $200 extra only. Also when dropping off the car they tried to charge me because there was no car manual which was never in the car to begin with and for a scratch on the rim, when I went to look at what they wanted to charge me for they were looking at a totally different car. HORRIBLE HORRIBLE EXPERIENCE, I will never use rentalcars.com nor Europcar again.
Opinión de
-
2,0
Overpriced insurance packages
Ventajas: Get a car from a local hotel.
Opinión de
-
10,0
Ventajas: The car was nice and clean
Opinión de
-
6,8
Desventajas: When I did the reservation it was for 47dlls and at the end I paid over 300dls because of the insurance. .. Plus the car was not available and had to take another one.
Opinión de
-
10,0
Good experience in mexico
Ventajas: Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)
Desventajas: Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.
Opinión de
-
10,0
Ventajas: The car was nice and clean
Opinión de
-
6,8
Ventajas: Overall nice, clean van; excluding one malfunctioning IP light switch which made driving in the night or in the rain (lights on) difficult. Service was personable and friendly.
Desventajas: My Am Ex covers car rental insurance. I checked. The person attending insisted I pay for 3rd person insurance. I declined. She would only rent me the car if she secured $18,000 on the Am EX. $18k is beyond my limit. She got an extra $130 out of me.
Opinión de
-
8,0
Good experience but make sure you read the fine print
Ventajas: Customer service, drop off/pick up experience, clean place
Desventajas: Insurance coverage for cars is different than the US so read the details before you commit. Insurance coverage is mandatory and comes with a large US dollar deposit. The lower the coverage you select the higher the deposit will be.
Opinión de
-
6,8
Desventajas: When I did the reservation it was for 47dlls and at the end I paid over 300dls because of the insurance. .. Plus the car was not available and had to take another one.
Opinión de
-
2,0
Bad Experience
Ventajas: Nothing
Desventajas: On kayak the vehicle specified a vw golf or similar. A car which was able to fit two suitcases. National offered a Nissan March instead, a car which I was only able to fit one suitcase in it's tiny trunk. I had to cancel cause the car did not provide what kayak offered. Very disappointed
Opinión de
-
6,0
Ventajas: The employees are very nice, and helpful I have a broken SUV in the road. They very nice bring me another SUV. Take time but arrived
Desventajas: The first SUV interior seat looks duty to many spots on the seat.. not clean very well. Plus broken on the road in Mexico? And the second SUV looks ok, but star driving and feel vibrations so alignment and later the light engine come on
Opinión de
-
2,0
Ridiculous
Ventajas: They wanted a $1500 USD Deposit to take the car. We walked out. False advertisement.
Desventajas: They tried to take our vacation money... nothing compared to renting a car in the states. Never again.
Opinión de
-
4,0
This is just a drop off
Ventajas: Looks like they have more cara
Desventajas: It's hard to find
Opinión de
-
2,0
Horrible - Europcar México
Ventajas: Horrible experience they wouldn't take the insurance from rentacars.com so I had to purchase their insurance originally for $380 then miraculously after 1.5hra fighting them it went to $200 extra only. Also when dropping off the car they tried to charge me because there was no car manual which was never in the car to begin with and for a scratch on the rim, when I went to look at what they wanted to charge me for they were looking at a totally different car. HORRIBLE HORRIBLE EXPERIENCE, I will never use rentalcars.com nor Europcar again.
Opinión de
-
2,0
Overpriced insurance packages
Ventajas: Get a car from a local hotel.
Opinión de
Posición n.º 8
Ace
4,5 Bueno (15 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Ace opiniones
Puntos de alquiler
Ace
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Av. Hangares # 13
+52 334 170 8243
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Ace
Opiniones de Ace en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,6
Desventajas: I recommend
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Customer service is terrible
Opinión de
-
7,2
I assumed they'd get me for insurance and it ended up being less
Ventajas: They were very kind and professional. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really. The car was clean and ran great as well. TIP: When driving in Mexico be prepared to always pay in pesos and remember that it is always full service (you can't pump your own gas).
Desventajas: Auto rental insurance in Mexico is different than in the USA. I expected that. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really.
Opinión de
-
2,0
Desventajas: I would not recommend this place to anyone. My reservation was not validated, even with 3+ month notice. No customer service. No options for lack of vehicle availability!
Opinión de
-
2,0
Horrible!
Ventajas: Nothing at all!
Desventajas: Didn’t like the customer service Hidden fees Wait time False advertising Everything was completely horrible! Waited 2 hours for a shuttle that never showed up. Tried to call the company and all the number were “out of service” Finally arrived to the office (thanks to an overpriced taxi) and the office worker said our rental would be another 1,300$ US dollars! Only 100$ would be returned as a deposit. Everything was simply horrible!
Opinión de
-
2,0
Desventajas: I didn't like the car at ALL! I didn't get the car I wanted the car seat was worthless and insurance was too high for the car they gave me
Opinión de
-
5,6
Ventajas: the car over all was ok
Desventajas: the contact was not respected i endinnng paying #3 times mor as was in my reservation
Opinión de
-
4,0
Hidden fees
Ventajas: The vehicles comfort and style
Desventajas: The vehicle wasn't ready upon arrival, the hidden fees, must purchase their insurance .
Opinión de
-
2,0
Ventajas: Absolutely nothing !
Desventajas: Everything ! Absolutely terrible service! I had problems renting a car twice from you! Will never use this company or recommend it to anyone
Opinión de
-
2,0
Desventajas: Я бы не рекомендовал это место. Мой заказ не был подтвержден, даже с 3+ месяца уведомления. Нет обслуживания клиентов. Нет из-за отсутствия наличия автомобиля!
Opinión de
-
7,6
Desventajas: I recommend
Opinión de
-
7,2
I assumed they'd get me for insurance and it ended up being less
Ventajas: They were very kind and professional. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really. The car was clean and ran great as well. TIP: When driving in Mexico be prepared to always pay in pesos and remember that it is always full service (you can't pump your own gas).
Desventajas: Auto rental insurance in Mexico is different than in the USA. I expected that. It ended up being less than I thought. I paid around $288 for a Sunday AM to Friday PM rental which included full coverage. Not bad really.
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Customer service is terrible
Opinión de
-
2,0
Desventajas: I would not recommend this place to anyone. My reservation was not validated, even with 3+ month notice. No customer service. No options for lack of vehicle availability!
Opinión de
-
2,0
Horrible!
Ventajas: Nothing at all!
Desventajas: Didn’t like the customer service Hidden fees Wait time False advertising Everything was completely horrible! Waited 2 hours for a shuttle that never showed up. Tried to call the company and all the number were “out of service” Finally arrived to the office (thanks to an overpriced taxi) and the office worker said our rental would be another 1,300$ US dollars! Only 100$ would be returned as a deposit. Everything was simply horrible!
Opinión de
-
2,0
Desventajas: I didn't like the car at ALL! I didn't get the car I wanted the car seat was worthless and insurance was too high for the car they gave me
Opinión de
-
5,6
Ventajas: the car over all was ok
Desventajas: the contact was not respected i endinnng paying #3 times mor as was in my reservation
Opinión de
-
4,0
Hidden fees
Ventajas: The vehicles comfort and style
Desventajas: The vehicle wasn't ready upon arrival, the hidden fees, must purchase their insurance .
Opinión de
-
2,0
Ventajas: Absolutely nothing !
Desventajas: Everything ! Absolutely terrible service! I had problems renting a car twice from you! Will never use this company or recommend it to anyone
Opinión de
-
2,0
Desventajas: Я бы не рекомендовал это место. Мой заказ не был подтвержден, даже с 3+ месяца уведомления. Нет обслуживания клиентов. Нет из-за отсутствия наличия автомобиля!
Opinión de
Posición n.º 9
Dollar
3,6 Regular (12 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Dollar opiniones
Puntos de alquiler
Dollar
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carr, Guad-chapala Km 17.5
180 0365 1111
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Dollar
Opiniones de Dollar en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Ventajas: They are pretty efficient to pick you up and drop you off
Desventajas: We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car
Opinión de
-
2,0
Ventajas: Nothing when I went they didn't have the car and wanted to sell me something more expensive
Opinión de
-
2,0
Car requested not available
Ventajas: They had a car
Desventajas: We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.
Opinión de
-
2,0
Cancelled at last moment over priced
Desventajas: I didn’t get the rental after all, ended up going with another agency for half the price same value. Insurance was unbelievably expensive.
Opinión de
-
2,0
Desventajas: When I got there they change the price it was extremely more expensive so I decided not to rent any car
Opinión de
-
2,0
Worset ever
Ventajas: They did not accept your rate it was 4 times the amount.
Opinión de
-
2,0
Make sure you add insurance
Desventajas: I truly dislike the fact that insurance is not included on the package. I click on the add on for it and when I got there they wouldn't honor it because it's Through a third party. Racing the rental price to about $300 instead of the $60
Opinión de
-
2,0
Ventajas: I can tell you that the experience in dollar Gja was poor, but the past experience in Monterrey Dollar was great! I have to return to Mty and hope to get a good service!
Desventajas: I was suppose to pick up at 8pm...but they told me that they did not know at what time the next day so I just did not return...bad experience in Guadalajara 's office
Opinión de
-
2,0
Don't depend on your car to be there
Desventajas: My flight was scheduled to arrive at 6:30 am. I placed the pick up time for 7:00 am. My flight was delayed by. 40 minutes and my reservation was not there when I went to pick up my car. I was at the counter at 7:30. I was told my reservation was forfeited because I didn't pick it up at 7:00.
Opinión de
-
5,2
Ventajas: They are pretty efficient to pick you up and drop you off
Desventajas: We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car
Opinión de
-
2,0
Ventajas: Nothing when I went they didn't have the car and wanted to sell me something more expensive
Opinión de
-
2,0
Car requested not available
Ventajas: They had a car
Desventajas: We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.
Opinión de
-
2,0
Cancelled at last moment over priced
Desventajas: I didn’t get the rental after all, ended up going with another agency for half the price same value. Insurance was unbelievably expensive.
Opinión de
-
2,0
Desventajas: When I got there they change the price it was extremely more expensive so I decided not to rent any car
Opinión de
-
2,0
Worset ever
Ventajas: They did not accept your rate it was 4 times the amount.
Opinión de
-
2,0
Make sure you add insurance
Desventajas: I truly dislike the fact that insurance is not included on the package. I click on the add on for it and when I got there they wouldn't honor it because it's Through a third party. Racing the rental price to about $300 instead of the $60
Opinión de
-
2,0
Ventajas: I can tell you that the experience in dollar Gja was poor, but the past experience in Monterrey Dollar was great! I have to return to Mty and hope to get a good service!
Desventajas: I was suppose to pick up at 8pm...but they told me that they did not know at what time the next day so I just did not return...bad experience in Guadalajara 's office
Opinión de
-
2,0
Don't depend on your car to be there
Desventajas: My flight was scheduled to arrive at 6:30 am. I placed the pick up time for 7:00 am. My flight was delayed by. 40 minutes and my reservation was not there when I went to pick up my car. I was at the counter at 7:30. I was told my reservation was forfeited because I didn't pick it up at 7:00.
Opinión de
Posición n.º 10
Payless
3,6 Regular (6 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Payless opiniones
Puntos de alquiler
Payless
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carr Gdl-Chapala Km 17.5
+52 333 688 5649
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Payless
Opiniones de Payless en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
4,0
Ventajas: When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever.
Desventajas: Everything..........When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever......…Lastly I forgot to mention that they want to charge you a almost 3000 US dlls deposit to rent from them even though you get the full coverage insurance...Whoever does not listen to me and rents from them will definitely regret it when the arrive to their office......
Opinión de
-
2,0
Ventajas: Nothing what i expected, terrible service and hidden charges, not the price they say it is.
Desventajas: Accurate pricing
Opinión de
-
2,0
They didn't respect the reservation with you guys
Ventajas: Nothing
Desventajas: The service poor, the insurance with kayak reservation was to expensive (about $900.00dollars total) overall I was not happy, also I lost one of the tire cover and I had to pay to Payless cash there $1,300.00pesos because they said insurance didn't cover it.
Opinión de
-
2,0
Give your review a headline
Ventajas: There was no shuttle to transport us from the Airport to the rental location, tried calling and no one was available. Arrived at location by taxi and there was no represetative there to assist.
Opinión de
-
4,0
Ventajas: When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever.
Desventajas: Everything..........When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever......…Lastly I forgot to mention that they want to charge you a almost 3000 US dlls deposit to rent from them even though you get the full coverage insurance...Whoever does not listen to me and rents from them will definitely regret it when the arrive to their office......
Opinión de
-
2,0
Ventajas: Nothing what i expected, terrible service and hidden charges, not the price they say it is.
Desventajas: Accurate pricing
Opinión de
-
2,0
They didn't respect the reservation with you guys
Ventajas: Nothing
Desventajas: The service poor, the insurance with kayak reservation was to expensive (about $900.00dollars total) overall I was not happy, also I lost one of the tire cover and I had to pay to Payless cash there $1,300.00pesos because they said insurance didn't cover it.
Opinión de
-
2,0
Give your review a headline
Ventajas: There was no shuttle to transport us from the Airport to the rental location, tried calling and no one was available. Arrived at location by taxi and there was no represetative there to assist.
Opinión de
Posición n.º 11
Budget
3,4 Regular (23 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carr. Gdl-Chapala Km 17.5
+52 333 688 5216
| lunes | 00:00 - 23:59 |
| martes | 00:00 - 23:59 |
| miércoles | 00:00 - 23:59 |
| jueves | 00:00 - 23:59 |
| viernes | 00:00 - 23:59 |
| sábado | 00:00 - 23:59 |
| domingo | 00:00 - 23:59 |
Todas las opiniones de Budget
Opiniones de Budget en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Ventajas: Customer service representatives were friendly
Desventajas: The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessary
Opinión de
-
3,2
Desventajas: The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.
Opinión de
-
2,0
Desventajas: The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.
Opinión de
-
4,4
Ventajas: The only thing I liked, was i was running g late and they took me to the airport right away.
Desventajas: They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.
Opinión de
-
3,2
Ventajas: The staff upon return was courteous and polite.
Desventajas: Don’t allow me to book for a certain price and then TRIPLE it once I’m there! Completely unacceptable! Felt like I was taken advantage of!! Will never use Budget again!
Opinión de
-
7,6
Desventajas: Took too long to get the car. Short on staff.
Opinión de
-
2,0
Desventajas: Cobraron US$80 al recibir el coche porque segun ellos en Mexico, se exige un Liability mayor al incluido en la reserva inicial de $750.000 pesos mexicanos, y que debe ser el seguro por $2 millones de pesos mex. la Camioneta no estaba en las mejores condiciones, plumillas del limpiavidrios defectuos
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Everything
Opinión de
-
5,6
Desventajas: Check in was long, we had to wait for a while for the guy to wash the car. It arrived when we did so we understood we needed to wait for them to prepare it for us, but he washed others even after he was told to wash ours first. Also no car manual MUCH needed bc we got a flat tire!!
Opinión de
-
3,2
Ventajas: DO NOT RENT HERE, they alter the prices so much
Opinión de
-
2,0
Horrible
Desventajas: Renting a car in Mexico is horrible they don’t tell you until you get there that you have to purchase their insurance that cost about $15-$2500 .
Opinión de
-
2,0
Took like two hours to get a car!
Ventajas: Nothing
Desventajas: It took way to long to get a car almost two hours. They don’t have that much staff I’ve been to other budgets where I’m in and out with a car in less then 20 min. Wouldn’t rent from them again.
Opinión de
-
5,2
Ventajas: Customer service representatives were friendly
Desventajas: The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessary
Opinión de
-
3,2
Desventajas: The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.
Opinión de
-
2,0
Desventajas: The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.
Opinión de
-
4,4
Ventajas: The only thing I liked, was i was running g late and they took me to the airport right away.
Desventajas: They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.
Opinión de
-
3,2
Ventajas: The staff upon return was courteous and polite.
Desventajas: Don’t allow me to book for a certain price and then TRIPLE it once I’m there! Completely unacceptable! Felt like I was taken advantage of!! Will never use Budget again!
Opinión de
-
2,0
Desventajas: Cobraron US$80 al recibir el coche porque segun ellos en Mexico, se exige un Liability mayor al incluido en la reserva inicial de $750.000 pesos mexicanos, y que debe ser el seguro por $2 millones de pesos mex. la Camioneta no estaba en las mejores condiciones, plumillas del limpiavidrios defectuos
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Everything
Opinión de
-
5,6
Desventajas: Check in was long, we had to wait for a while for the guy to wash the car. It arrived when we did so we understood we needed to wait for them to prepare it for us, but he washed others even after he was told to wash ours first. Also no car manual MUCH needed bc we got a flat tire!!
Opinión de
-
3,2
Ventajas: DO NOT RENT HERE, they alter the prices so much
Opinión de
-
2,0
Horrible
Desventajas: Renting a car in Mexico is horrible they don’t tell you until you get there that you have to purchase their insurance that cost about $15-$2500 .
Opinión de
-
2,0
Took like two hours to get a car!
Ventajas: Nothing
Desventajas: It took way to long to get a car almost two hours. They don’t have that much staff I’ve been to other budgets where I’m in and out with a car in less then 20 min. Wouldn’t rent from them again.
Opinión de
Posición n.º 12
Europcar
2,9 Regular (14 opiniones)
1 punto de alquiler en Aeropuerto Internacional de Guadalajara
╳
Europcar opiniones
Puntos de alquiler
Europcar
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Carretera Guadalajara
+52 333 688 5787
Todas las opiniones de Europcar
Opiniones de Europcar en Aeropuerto Internacional de Guadalajara
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Ventajas: Nothing at all never got a car rental !!!!
Desventajas: Everything specially don’t lie about prices insurance etc ....
Opinión de
-
6,0
Ventajas: I did NOT like that I was not able to use the insurance I purchased through Kayak with this rental company. I WASTED MY MONEY
Desventajas: A whole lot. How about you don’t offer insurance when the rental company is not going to accept it, requiring you to purchase additional insurance.
Opinión de
-
2,8
Ventajas: The car was nice
Desventajas: They did not honor the price that I booked with you guys, although I showed my confirmation for the booking they said I booked for a smaller size car (which was not true) we had car problems and got stranded with a broke down van, plus they stole some of our gas. Worst experience with a car rental
Opinión de
-
2,0
Rip off
Ventajas: Nothing !
Desventajas: I rented the car I was given a price online. I was to pay at pick up. Once I got to Mexico to pick up the car, Europcar try to charge my credit card $9,000 US Dollars for insurance protection. I declined it online because my credit card covers any theft or accidents. The gentleman at the rental place said that he needed me to send him my visas terms and conditions which I did. He then said he still needed to place a hold. Because of the large amount the bank placed a fraud alert, and shortly after he attempted to run my card for the $9,000 US dollars I saw that they had a sign in Spanish that read that if you purchase insurance with them then there would be a $5,000 Mexican pesos hold on the card. In the end because of the fraud alert and such they ended up placing the insurance I left a $700 US dollar deposit and upon return I was charged almost $200 US dollars for the vehicle which I only rented for 2 1/2 days. They overcharged me, my initial quote was for $70 US dollars. I am extremely dissatisfied. The only good news is that I called my credit card company and explained the situation and they will submit a claim so that I only pay my quoted amount. Locals told me that yes I was ripped off and that next time I should pay ahead of time rather than waiting to pay at pick up.
Opinión de
-
2,0
Did not honor reservation price. Tried to scam for a lot more!
Ventajas: Nothing. I left without the car.
Desventajas: Iended up leaving without the car. They did not honor my reservation and prepurchased insurance. They argied that Kayaks reservation was just a booking fee that was not shared with the rental agency and that they did not accept the prepurchased insurance. They wanted to charge 10 times more likely what I was quoted and I prepaid. This company is a horrible scam!
Opinión de
-
2,0
It was terrible
Ventajas: Nothing
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Everything. Tried to charge me for a car I had already prepaid. Then the rate they quoted me was double what I had booked. They didn't care and didn't try to fix or check the mistake. They completely ignored me and went back to playing on their phone. Walked out and rented from another agency (much more credible, larger chain) for a much better price and WAY better service.
Opinión de
-
2,0
Unprofessional/Irresponsable
Desventajas: Nobody was at the counter when I got there and their office was closed. Terrible
Opinión de
-
2,0
Desventajas: They didn't have a car when we arrived. Only available for prepaid customers had go elsewhere.
Opinión de
-
2,4
They do not honor the price given when recerving
Desventajas: I was given a price when I booked and to my suprise when I arrived they added "insurance and a charge for dropping off the car at another location" the total was almost $400.00 more. RIDICULOUS
Opinión de
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2,0
Это было ужасно
Ventajas: Ничто
Opinión de
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2,0
Ventajas: Nothing at all never got a car rental !!!!
Desventajas: Everything specially don’t lie about prices insurance etc ....
Opinión de
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6,0
Ventajas: I did NOT like that I was not able to use the insurance I purchased through Kayak with this rental company. I WASTED MY MONEY
Desventajas: A whole lot. How about you don’t offer insurance when the rental company is not going to accept it, requiring you to purchase additional insurance.
Opinión de
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2,8
Ventajas: The car was nice
Desventajas: They did not honor the price that I booked with you guys, although I showed my confirmation for the booking they said I booked for a smaller size car (which was not true) we had car problems and got stranded with a broke down van, plus they stole some of our gas. Worst experience with a car rental
Opinión de
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2,0
Rip off
Ventajas: Nothing !
Desventajas: I rented the car I was given a price online. I was to pay at pick up. Once I got to Mexico to pick up the car, Europcar try to charge my credit card $9,000 US Dollars for insurance protection. I declined it online because my credit card covers any theft or accidents. The gentleman at the rental place said that he needed me to send him my visas terms and conditions which I did. He then said he still needed to place a hold. Because of the large amount the bank placed a fraud alert, and shortly after he attempted to run my card for the $9,000 US dollars I saw that they had a sign in Spanish that read that if you purchase insurance with them then there would be a $5,000 Mexican pesos hold on the card. In the end because of the fraud alert and such they ended up placing the insurance I left a $700 US dollar deposit and upon return I was charged almost $200 US dollars for the vehicle which I only rented for 2 1/2 days. They overcharged me, my initial quote was for $70 US dollars. I am extremely dissatisfied. The only good news is that I called my credit card company and explained the situation and they will submit a claim so that I only pay my quoted amount. Locals told me that yes I was ripped off and that next time I should pay ahead of time rather than waiting to pay at pick up.
Opinión de
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2,0
Did not honor reservation price. Tried to scam for a lot more!
Ventajas: Nothing. I left without the car.
Desventajas: Iended up leaving without the car. They did not honor my reservation and prepurchased insurance. They argied that Kayaks reservation was just a booking fee that was not shared with the rental agency and that they did not accept the prepurchased insurance. They wanted to charge 10 times more likely what I was quoted and I prepaid. This company is a horrible scam!
Opinión de
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2,0
It was terrible
Ventajas: Nothing
Opinión de
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2,0
Ventajas: Nothing
Desventajas: Everything. Tried to charge me for a car I had already prepaid. Then the rate they quoted me was double what I had booked. They didn't care and didn't try to fix or check the mistake. They completely ignored me and went back to playing on their phone. Walked out and rented from another agency (much more credible, larger chain) for a much better price and WAY better service.
Opinión de
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2,0
Unprofessional/Irresponsable
Desventajas: Nobody was at the counter when I got there and their office was closed. Terrible
Opinión de
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2,0
Desventajas: They didn't have a car when we arrived. Only available for prepaid customers had go elsewhere.
Opinión de
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2,4
They do not honor the price given when recerving
Desventajas: I was given a price when I booked and to my suprise when I arrived they added "insurance and a charge for dropping off the car at another location" the total was almost $400.00 more. RIDICULOUS
Opinión de
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2,0
Это было ужасно
Ventajas: Ничто
Opinión de
Puntos de alquiler en Aeropuerto Internacional de Guadalajara
Los mejores consejos para alquilar un coche en Aeropuerto Internacional de Guadalajara
- El 25% de los usuarios ha encontrado coches de alquiler en Aeropuerto Internacional de Guadalajara por 8 € o menos
- Reserva tu coche de alquiler en Aeropuerto Internacional de Guadalajara al menos 1 día antes de tu viaje para conseguir un precio por debajo de la media