Reserva coches de alquiler con Sixt en Atlanta

Ventajas: Pick up and drop off was easy.

Desventajas: Everything else was a complete mess.

Ventajas: Company is very deceitful. There is no way of contacting them. They will over charge your account. Very frustrating. Never renting from them again!!

Desventajas: Answer the phone when we call!!!

Ventajas: Nothing

Desventajas: They did not have any SUVs secondary to a system error and did not tell us about the error until we arrived and offered zero compensation. When we tried to call the company it is set up not to talk to a person. Very frustrating

Ventajas: Staff was very friendly, but I never got my rental!!

Ventajas: The car was comfortable and a great value.

Desventajas: It is challenging to travel these days due to concerns about COVID and Sixt employees didn't help. When I picked up the car, I was asked to wait outside to maintain social distancing, which I understand, but it was said rudely and when a second customer arrived, that customer wasn't asked to wait outside, which I don't understand. In the meantime, one employee behind the counter was eating and another person, coughing. The staff tried to sell me additional insurance with a story about what would happen if the rental broke down while on the road, even after I let them know that I had already purchased additional insurance through Kayak. The car itself wasn't as clean as I expected, even though the website said that there were enhanced cleaning procedures. It smelled like a sandwich and I found crushed chips and a straw under the passenger side seat. Again, not very comforting in the middle of a pandemic. When I returned the car, the employee behind the counter barely glanced up from his phone and asked whether the gas tank was full, even though I received the car with 3/4 of a tank. There was no inspection or anything so fingers crossed everything went well—not a very reassuring drop off. I really liked driving the car but everything else about this experience was not so enjoyable.

Ventajas: Nothing.

Desventajas: Everything. That location needs a complete overhaul. You guys are very inconcerderated of peoples time. I won't come back and I'll never refer anyone. This location/company lacks professionalism greatly.

Ventajas: Staff was helpful

Desventajas: Last minute office change, car smelled of cigarettes, difficulty getting in touch with a representative