Old, tired hotel
Wifi worked and bathroom was large.
Old and tired building in general - looks like they've tried to update some things in the room, but overall the rooms require a lot more work. The beds were terrible - old and you could see the sagging in the middle and feel the springs and I found hairs on the sheets. My boyfriend and I ended up getting a room with 2 single beds - they were booked up and couldn't help us in that area. All the tiles were cracked, walls were stained and the walls were so thin you could here the people in rooms around you during the night as well as the air con. The photos on the website were deceiving as they showed their updated rooms, while from the looks of things, most rooms hadn't been updated to that standard yet. I would personally pay more to be in a more comfortable environment. The plus was the wifi was good.
Si decides alojarte en Apart-Hotel Serrano Recoletos, disfrutarás de una fantástica ubicación en el centro de Madrid, a solo cinco minutos en coche de Museo del Prado y Museo Thyssen-Bornemisza. Tendrás servicio de tintorería, servicio de recepción 24 horas y atención multilingüe a tu disposición.
Basado en 2.203 opiniones
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