Opiniones de viajeros
Valoración general
7,3 Bueno
Basado en 18 opiniones
General
7,3
Limpieza
7,6
Comodidad
7,7
Recogida/Entrega
7,1
Valor por tu dinero
7,0
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Opiniones y directorio de alquiler de coches en San José del Cabo
Ace
Ace opiniones
Puntos de alquiler
╳
Ace
Puntos de alquiler en San José del Cabo
In terminal
+52 624 146 5130
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
4,0
Bait and switch
Ventajas: The car, while it was a new car, still was not the car that we reserved. We reserved a Nissan Maxima for 4 adults and got a KIA Sorento
Desventajas: This was my first use of the Kayak site and we reserved a car for a week out of Cabo. The car was not what I ordered (a smaller KIA instead of a Nissan). The real problem was that as soon as I reserved it, I received an email from an insurance company, Allianz, that offered to sell me insurance. I purchased the insurance, but ACE rental would not recognize that insurance. I had to purchase another insurance policy through them at 3 times the price or not get the car.
Opinión de
-
2,0
Misrepresentation of Rental Costs; Vehicle Not as Represented
Ventajas: Not much. Starting with the (initial) airport shuttle ("Ace badged"), which delivered me to a 35 minute wait, at the (wrong) office. Once we took (other) shuttle, I was offered a Kia "Forte"(instead of the VW Jetta-Full Size or "similar"). My reservation stated Then, instead of the $30.69USD, that my reservation stated, I was given a choice of $180.69USD (with a $2500.00USD "Hold", and final charge on my credit card), or $215.51USD, for an $800.00 "Hold", and final charge on my credit card.
Desventajas: I did not appreciate the disorganization, the need to go to (2) different office locations, the waiting in line (at each of those offices), for a total of 50 minutes, the type of car that I was rented, (i.e.smaller than the car class that I reserved), or the ("Surprise!!!") additional charges that were somehow acceptable, and explained by, the "Terms and Conditions". While "Additional Charges may apply for required insurance, when the "required insurance" is 6 times the cost of the rental, something is wrong.
Opinión de
-
10,0
as it should be
Ventajas: everything was as advertised with no glitches
Desventajas: It is unfortunate that all the insurances need to be so expensive
Opinión de
-
10,0
Ventajas: Ramona Alvarez in cabo san lucas was a great help and everything went well.
Opinión de
-
10,0
Great bargain
Ventajas: Little yellow convertible Fiat for 6 days-231 bucks. Can't beat that!
Opinión de
-
8,0
Ventajas: Mini van was clean, and everything worked well on it.
Desventajas: The price given on Kayak for renting a mini van from Ace for a week in Cabo San Lucas was about $140. All other mini van rentals listed on Kayak were $400-$450 a week. When we got to Ace to pick up the mini van, they said that the $140 price doesn't include taxes, fees, etc, and those brought the price up to $424 for the week. So they ended up being the same price as the other car rental companies. It's a tricky way to get people to choose them.
Opinión de
-
5,6
Ventajas: Ease of transactions
Desventajas: They charge you 30$ a day for insurance unless you put 4000$ down
Opinión de
-
5,6
Too much pressure for Insurance
Desventajas: I get the deal - give someone a very low price to rent a car - but then heavily pressure someone to buy what is very expensive insurance. I had my own - and even then was made to feel extremely uncomfortable.
Opinión de
-
2,0
you better buy the insurance
Ventajas: The office was clean and the car was cheap.
Desventajas: The ACE representatives take a long time to check you in and out and it is very unclear what insurance options you need. I was under the impression that my credit card provided me insurance so declined all insurance despite the ACE representatives advising to get the full insurance coverage. Just to put it into perspective the rental was $50 without insurance and $200 with full insurance - so a 4x difference. On the highway back to return the rental car I got a flat tire which I fixed myself. When I returned the care the ACE representatives charged me $330 additional for the flat tire and dirt marks on the car. I had no choice to accept because they had a $2,500 deposit and I was late to catch my flight. I would not rent from ACE again.
Opinión de
-
10,0
Very clean car
Desventajas: Lack of signage or direction to the service desk at the Airport
Opinión de
-
4,8
Insurance tripled the advertized price
Desventajas: The insurance that was added was misrepresented and ended up tripling the cost of the initial advertised price of the car.
Opinión de
-
8,0
BAIT AND SWITCH
Ventajas: Found that pricing was misleading. What I thought was going to cost $25.00 per day ended up at $70.00 per day due to mandatory insurance which should have been shown at the outset.
Opinión de
-
10,0
as it should be
Ventajas: everything was as advertised with no glitches
Desventajas: It is unfortunate that all the insurances need to be so expensive
Opinión de
-
10,0
Ventajas: Ramona Alvarez in cabo san lucas was a great help and everything went well.
Opinión de
-
10,0
Great bargain
Ventajas: Little yellow convertible Fiat for 6 days-231 bucks. Can't beat that!
Opinión de
-
10,0
Very clean car
Desventajas: Lack of signage or direction to the service desk at the Airport
Opinión de
-
8,0
Ventajas: Mini van was clean, and everything worked well on it.
Desventajas: The price given on Kayak for renting a mini van from Ace for a week in Cabo San Lucas was about $140. All other mini van rentals listed on Kayak were $400-$450 a week. When we got to Ace to pick up the mini van, they said that the $140 price doesn't include taxes, fees, etc, and those brought the price up to $424 for the week. So they ended up being the same price as the other car rental companies. It's a tricky way to get people to choose them.
Opinión de
-
8,0
BAIT AND SWITCH
Ventajas: Found that pricing was misleading. What I thought was going to cost $25.00 per day ended up at $70.00 per day due to mandatory insurance which should have been shown at the outset.
Opinión de
-
4,0
Bait and switch
Ventajas: The car, while it was a new car, still was not the car that we reserved. We reserved a Nissan Maxima for 4 adults and got a KIA Sorento
Desventajas: This was my first use of the Kayak site and we reserved a car for a week out of Cabo. The car was not what I ordered (a smaller KIA instead of a Nissan). The real problem was that as soon as I reserved it, I received an email from an insurance company, Allianz, that offered to sell me insurance. I purchased the insurance, but ACE rental would not recognize that insurance. I had to purchase another insurance policy through them at 3 times the price or not get the car.
Opinión de
-
2,0
Misrepresentation of Rental Costs; Vehicle Not as Represented
Ventajas: Not much. Starting with the (initial) airport shuttle ("Ace badged"), which delivered me to a 35 minute wait, at the (wrong) office. Once we took (other) shuttle, I was offered a Kia "Forte"(instead of the VW Jetta-Full Size or "similar"). My reservation stated Then, instead of the $30.69USD, that my reservation stated, I was given a choice of $180.69USD (with a $2500.00USD "Hold", and final charge on my credit card), or $215.51USD, for an $800.00 "Hold", and final charge on my credit card.
Desventajas: I did not appreciate the disorganization, the need to go to (2) different office locations, the waiting in line (at each of those offices), for a total of 50 minutes, the type of car that I was rented, (i.e.smaller than the car class that I reserved), or the ("Surprise!!!") additional charges that were somehow acceptable, and explained by, the "Terms and Conditions". While "Additional Charges may apply for required insurance, when the "required insurance" is 6 times the cost of the rental, something is wrong.
Opinión de
-
5,6
Ventajas: Ease of transactions
Desventajas: They charge you 30$ a day for insurance unless you put 4000$ down
Opinión de
-
5,6
Too much pressure for Insurance
Desventajas: I get the deal - give someone a very low price to rent a car - but then heavily pressure someone to buy what is very expensive insurance. I had my own - and even then was made to feel extremely uncomfortable.
Opinión de
-
2,0
you better buy the insurance
Ventajas: The office was clean and the car was cheap.
Desventajas: The ACE representatives take a long time to check you in and out and it is very unclear what insurance options you need. I was under the impression that my credit card provided me insurance so declined all insurance despite the ACE representatives advising to get the full insurance coverage. Just to put it into perspective the rental was $50 without insurance and $200 with full insurance - so a 4x difference. On the highway back to return the rental car I got a flat tire which I fixed myself. When I returned the care the ACE representatives charged me $330 additional for the flat tire and dirt marks on the car. I had no choice to accept because they had a $2,500 deposit and I was late to catch my flight. I would not rent from ACE again.
Opinión de
-
4,8
Insurance tripled the advertized price
Desventajas: The insurance that was added was misrepresented and ended up tripling the cost of the initial advertised price of the car.
Opinión de
Alamo
Alamo opiniones
Puntos de alquiler
╳
Alamo
Puntos de alquiler en San José del Cabo
Blvd Mauricio Castro
+52 624 142 3700
Calle Julio Pimentel Green Mza
+52 624 146 1900
Opiniones de viajeros
Valoración general
6,9 Bueno
Basado en 13 opiniones
General
6,3
Limpieza
7,8
Comodidad
7,5
Recogida/Entrega
6,9
Valor por tu dinero
6,0
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
NEVER RENT A VEHICLE IN MEXICO!!!!!
Ventajas: NOTHING
Desventajas: OK...look, your online site sent me to Alamo for a nice deal renting a vehicle in Mexico. What you or Alamo didn't disclose was that the $12/day deal was far from the truth. Not only didn't they accept the insurance I purchased, also from one of your links, but they added $40 a day for insurance plus wanted a $700 debit deposit on a vehicle that had many dings, etc. that I am certain they would have charged me for when I brought it back. So I told them to get you know what and left that rip off joint. A - I will never use Alamo again; and B - I will never ever use your site again and will let others know about how horrific this experience was. Thanks for starting off our family vacation in a horrible way. Be honest with your online customers. I certainly will warn them!
Opinión de
-
10,0
Ventajas: Staff was friendly, car was clean and ready. Drop off was easy. Overall 5 stars for all.
Opinión de
-
8,8
Insurance was double the price of Rental
Ventajas: Everything except insurance prices were through the roof
Desventajas: Insurance prices were $50/ day
Opinión de
-
4,4
Ventajas: Original price of car rental was very good but they get you on the insurance which was over $300 for the week. Bit of bait and switch it seems.
Desventajas: When we turned the car in at the end of the rental, they picked out a scratch that they said wasn't there when we rented it. Of course, we disagreed and could not recall any bump or collision that would have caused this. In fact I had called out the same scratches at the beginning but they said it was additional to what was there. Because I had insurance, they could not charge us but it seemed like they intended to make money off the insurance company. Likely would rent from someone else in future.
Opinión de
-
7,6
All cost must be specified
Ventajas: Everything
Desventajas: Except that your page doesnt specify obbligatory insurace that you had to pay to rent the car. Mostly important when the daily insurance is 3 times the rental price
Opinión de
-
4,8
Don't appreciate the deceit
Desventajas: I booked a car rental for 83 dollars....I was charmed in total 231 dollars. If insurance is required then include it in your qinitial quote. I don't appreciate the deceit and getting blindsided and screwed once I'm in mexico. All you car rentals are deceitful and dishonest.
Opinión de
-
5,2
Alamo misrepresents real rental cost
Ventajas: Clean car. Nice. New.
Desventajas: The total car rental fees were misrepresented and intentionally put in the small print just to get my reservation. I had a bad experience and I won't use Alamo again because of it. You may have got my rental this time but you won't get it next time.
Opinión de
-
10,0
Smooth experience
Ventajas: I read all the crazy reviews of rental companies in Cabo and found Alamo seemed ok I got online reservation for like $30 for 4 days but knew that wouldn't be the real price with insurance. The liability only price was $148 and was lower than I expected so I asked to up the insurance to full insurance. It came out to $200 and they were nice to me and didn't even care that I was 1.5 hrs late returning it! Good experience
Desventajas: The car was new but pretty crappy compared to American cars. Tiny wheels and weak engine
Opinión de
-
10,0
Ventajas: El personal era amable, coche estaba limpio y listo. Dejar fue fácil. 5 Estrellas en general para todos.
Opinión de
-
8,8
Seguro era el doble del precio de alquiler
Ventajas: Los precios de los seguros eran todo excepto a través de la azotea
Desventajas: Los precios de los seguros eran de $50/día
Opinión de
-
10,0
Ventajas: Staff was friendly, car was clean and ready. Drop off was easy. Overall 5 stars for all.
Opinión de
-
8,8
Insurance was double the price of Rental
Ventajas: Everything except insurance prices were through the roof
Desventajas: Insurance prices were $50/ day
Opinión de
-
10,0
Smooth experience
Ventajas: I read all the crazy reviews of rental companies in Cabo and found Alamo seemed ok I got online reservation for like $30 for 4 days but knew that wouldn't be the real price with insurance. The liability only price was $148 and was lower than I expected so I asked to up the insurance to full insurance. It came out to $200 and they were nice to me and didn't even care that I was 1.5 hrs late returning it! Good experience
Desventajas: The car was new but pretty crappy compared to American cars. Tiny wheels and weak engine
Opinión de
-
10,0
Ventajas: El personal era amable, coche estaba limpio y listo. Dejar fue fácil. 5 Estrellas en general para todos.
Opinión de
-
8,8
Seguro era el doble del precio de alquiler
Ventajas: Los precios de los seguros eran todo excepto a través de la azotea
Desventajas: Los precios de los seguros eran de $50/día
Opinión de
-
2,0
NEVER RENT A VEHICLE IN MEXICO!!!!!
Ventajas: NOTHING
Desventajas: OK...look, your online site sent me to Alamo for a nice deal renting a vehicle in Mexico. What you or Alamo didn't disclose was that the $12/day deal was far from the truth. Not only didn't they accept the insurance I purchased, also from one of your links, but they added $40 a day for insurance plus wanted a $700 debit deposit on a vehicle that had many dings, etc. that I am certain they would have charged me for when I brought it back. So I told them to get you know what and left that rip off joint. A - I will never use Alamo again; and B - I will never ever use your site again and will let others know about how horrific this experience was. Thanks for starting off our family vacation in a horrible way. Be honest with your online customers. I certainly will warn them!
Opinión de
-
4,4
Ventajas: Original price of car rental was very good but they get you on the insurance which was over $300 for the week. Bit of bait and switch it seems.
Desventajas: When we turned the car in at the end of the rental, they picked out a scratch that they said wasn't there when we rented it. Of course, we disagreed and could not recall any bump or collision that would have caused this. In fact I had called out the same scratches at the beginning but they said it was additional to what was there. Because I had insurance, they could not charge us but it seemed like they intended to make money off the insurance company. Likely would rent from someone else in future.
Opinión de
-
4,8
Don't appreciate the deceit
Desventajas: I booked a car rental for 83 dollars....I was charmed in total 231 dollars. If insurance is required then include it in your qinitial quote. I don't appreciate the deceit and getting blindsided and screwed once I'm in mexico. All you car rentals are deceitful and dishonest.
Opinión de
-
5,2
Alamo misrepresents real rental cost
Ventajas: Clean car. Nice. New.
Desventajas: The total car rental fees were misrepresented and intentionally put in the small print just to get my reservation. I had a bad experience and I won't use Alamo again because of it. You may have got my rental this time but you won't get it next time.
Opinión de
Puntos de alquiler
╳
America Car Rental
Puntos de alquiler en San José del Cabo
Cero de los Cabos # 3513 Mz 60 Lt 01
+52 624 146 5543
Puntos de alquiler
╳
America Car Rental
Puntos de alquiler en San José del Cabo
Cerro de los Cabos # 3513 MZ.60 LT.01
+52 624 146 5543
Puntos de alquiler
╳
Avis
Puntos de alquiler en San José del Cabo
Carr Transpeninsular Km 43.5
+52 624 146 0046
Budget
Budget opiniones
Puntos de alquiler
╳
Budget
Puntos de alquiler en San José del Cabo
Blvd Mauricio Castro
+52 624 105 8412
Car Transpeninsular Km 22.5
+52 624 163 7200
Carr Transpeninsular Km 29.5
+52 624 142 3939
Carretera Entronque Al Apo
+52 624 146 5326
P. Malecon Sn Jose Retorno
+52 624 145 6800
Paseo Malecon 1-5 D
+52 624 163 7730
Opiniones de viajeros
Valoración general
3,8 Regular
Basado en 40 opiniones
General
3,4
Limpieza
4,4
Comodidad
4,2
Recogida/Entrega
3,9
Valor por tu dinero
3,2
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Scam artists
Desventajas: Even though i had purchased insurance thru my reservation they came up with senseless reasons to add additional insurance just to make money and when I refused the additional insurance they would not give us a rental
Opinión de
-
2,0
They charged for gas even though it was full
Desventajas: We had an early flight before they opened. We dropped off car and tank was full. I took a picture of it. I noticed they charged us for gas on my credit card. I have filed a dispute with card company. This is very wrong.
Opinión de
-
2,0
Rip off
Desventajas: Prices were not as advertised. Required insurance coverage was 3x the price of the car.
Opinión de
-
2,0
Never, ever again
Ventajas: The airport shuttle driver was friendly
Desventajas: A complete scam. The office did not honor our reservation. They claimed we needed additional insurance per a new Mexican law. They would not accept the insurance verification I had and would not provide us with the wireless access code to show additinal online proof. The Budget employees said the only way our confirmation/reservation would be honored was if we attended an info session on a hotel in town! Two men from La Vida then gave us a map and told us that Budget would waive the $300+ insurance fee if we came to their resort. I was shocked, but acknowledge every country has different business practices. We did not have this experience at National and were not charged a fake fee nor duped to attending an education seminar. Other patrons in the Budget office said this also happened to them. Unacceptable. Please do not waste your time or energy here. Staff was very, very unhelpful.
Opinión de
-
2,0
Did not rent the car
Desventajas: We ended up not renting from Budget. We wanted to reduce the number of days of the rental and the agent would not assist us at the counter. He told us to go online and change the reservation. You should also inform customers that mandatory insurance purchase runs about $50-60 per day.
Opinión de
-
4,0
Display true cost
Ventajas: Car was clean and drive fine. Fit our needs for the week.
Desventajas: Liability insurance was not added which added significant cost to the rental. The added cost surprise was a HORRIBLE way to start a vacation.
Opinión de
-
2,8
Fraudulent misleading marketing
Ventajas: Gina car pieces was 150, for five days for a old beat up car but it did the job
Desventajas: They have low prices but then up sell hundreds of dollars of insurance Note some cresit cards will cover some of the liability Also services was slow and car took over one hour to get after leaving the airport
Opinión de
-
6,0
Much more expensive than advertised.
Ventajas: Easy to arrange and deal with.
Desventajas: Price was way too high and vastly more than originally advertised. Vehicle was advertised at $15/day. Our 8 day rental cost $844 total by the time all the additions of insurance, fees, exchange rates etc. were tacked on.
Opinión de
-
2,0
A reservation means nothing!
Ventajas: When we landed in San Jose we were told there were no cars available, they were sold out. Our only option was renting from a different agency for over $100 dollars a day, which was 3x more than we have booked it online for. We were stranded at the airport for 4 hours, we luckliy had a friend who was able to pick us up. Never had such a bad car rental experience, having a reservation means nothing!!!
Opinión de
-
2,0
Lied about rate
Ventajas: The rate you agree to pay has nothing to do with what they charge you. Expect to pay 7x more. Corrupt Mexican franchise.
Desventajas: Price deception.
Opinión de
-
2,0
I hate bait and switch car rental places
Desventajas: If you tell me a quote, I call specifically to confirm that quote, offer to pay over the phone saying I don't want to pay anything more than this quote when I get to the office, they refuse but reassure me that the price won't change when I get there and then when I get to the office they tell me no way they can accommodate the price quoted and I need to pay mandatory insurance which will cost me $400 more than my original quote, and of course I don't have phone service to find competitors and end up just eating the cost.
Opinión de
-
4,4
Desventajas: Dear sir or madam, I booked a car with your company through Kayak.com on 25 Dec, 2016. The price I was quoted was $75.33 for seven days. When I arrived at the Budget office in Los Cabos, I was informed that the insurance required by law was an additional $47 per day minimum, or $55 per day for no-fault coverage. After insurance and taxes, the cost of the car rental was more than $600. Although the confirmation email said that additional charges might apply, there was no indication that the insurance alone would increase the cost of the rental by nearly five times. I understand that the insurance is required by law; my complaint is that I was not given specific information about the cost as I was making my reservation. An increase in price from $75.33 to $655 for car rental was not in my budget; if I had known ahead of time, I could have planned differently. It is very dishonest to suggest that a car will cost $75 for a week, when in reality it will cost at least $600. In the future, when my wife and I come to Los Cabos for New Year's, we will not be using Budget. Timothy Moore
Opinión de
-
2,0
Scam artists
Desventajas: Even though i had purchased insurance thru my reservation they came up with senseless reasons to add additional insurance just to make money and when I refused the additional insurance they would not give us a rental
Opinión de
-
2,0
They charged for gas even though it was full
Desventajas: We had an early flight before they opened. We dropped off car and tank was full. I took a picture of it. I noticed they charged us for gas on my credit card. I have filed a dispute with card company. This is very wrong.
Opinión de
-
2,0
Rip off
Desventajas: Prices were not as advertised. Required insurance coverage was 3x the price of the car.
Opinión de
-
2,0
Never, ever again
Ventajas: The airport shuttle driver was friendly
Desventajas: A complete scam. The office did not honor our reservation. They claimed we needed additional insurance per a new Mexican law. They would not accept the insurance verification I had and would not provide us with the wireless access code to show additinal online proof. The Budget employees said the only way our confirmation/reservation would be honored was if we attended an info session on a hotel in town! Two men from La Vida then gave us a map and told us that Budget would waive the $300+ insurance fee if we came to their resort. I was shocked, but acknowledge every country has different business practices. We did not have this experience at National and were not charged a fake fee nor duped to attending an education seminar. Other patrons in the Budget office said this also happened to them. Unacceptable. Please do not waste your time or energy here. Staff was very, very unhelpful.
Opinión de
-
2,0
Did not rent the car
Desventajas: We ended up not renting from Budget. We wanted to reduce the number of days of the rental and the agent would not assist us at the counter. He told us to go online and change the reservation. You should also inform customers that mandatory insurance purchase runs about $50-60 per day.
Opinión de
-
4,0
Display true cost
Ventajas: Car was clean and drive fine. Fit our needs for the week.
Desventajas: Liability insurance was not added which added significant cost to the rental. The added cost surprise was a HORRIBLE way to start a vacation.
Opinión de
-
2,8
Fraudulent misleading marketing
Ventajas: Gina car pieces was 150, for five days for a old beat up car but it did the job
Desventajas: They have low prices but then up sell hundreds of dollars of insurance Note some cresit cards will cover some of the liability Also services was slow and car took over one hour to get after leaving the airport
Opinión de
-
6,0
Much more expensive than advertised.
Ventajas: Easy to arrange and deal with.
Desventajas: Price was way too high and vastly more than originally advertised. Vehicle was advertised at $15/day. Our 8 day rental cost $844 total by the time all the additions of insurance, fees, exchange rates etc. were tacked on.
Opinión de
-
2,0
A reservation means nothing!
Ventajas: When we landed in San Jose we were told there were no cars available, they were sold out. Our only option was renting from a different agency for over $100 dollars a day, which was 3x more than we have booked it online for. We were stranded at the airport for 4 hours, we luckliy had a friend who was able to pick us up. Never had such a bad car rental experience, having a reservation means nothing!!!
Opinión de
-
2,0
Lied about rate
Ventajas: The rate you agree to pay has nothing to do with what they charge you. Expect to pay 7x more. Corrupt Mexican franchise.
Desventajas: Price deception.
Opinión de
-
2,0
I hate bait and switch car rental places
Desventajas: If you tell me a quote, I call specifically to confirm that quote, offer to pay over the phone saying I don't want to pay anything more than this quote when I get to the office, they refuse but reassure me that the price won't change when I get there and then when I get to the office they tell me no way they can accommodate the price quoted and I need to pay mandatory insurance which will cost me $400 more than my original quote, and of course I don't have phone service to find competitors and end up just eating the cost.
Opinión de
-
4,4
Desventajas: Dear sir or madam, I booked a car with your company through Kayak.com on 25 Dec, 2016. The price I was quoted was $75.33 for seven days. When I arrived at the Budget office in Los Cabos, I was informed that the insurance required by law was an additional $47 per day minimum, or $55 per day for no-fault coverage. After insurance and taxes, the cost of the car rental was more than $600. Although the confirmation email said that additional charges might apply, there was no indication that the insurance alone would increase the cost of the rental by nearly five times. I understand that the insurance is required by law; my complaint is that I was not given specific information about the cost as I was making my reservation. An increase in price from $75.33 to $655 for car rental was not in my budget; if I had known ahead of time, I could have planned differently. It is very dishonest to suggest that a car will cost $75 for a week, when in reality it will cost at least $600. In the future, when my wife and I come to Los Cabos for New Year's, we will not be using Budget. Timothy Moore
Opinión de
Dollar
Dollar opiniones
Puntos de alquiler
╳
Dollar
Puntos de alquiler en San José del Cabo
Blvd Mijares
+52 624 142 2950
San Jose Delcabo Intl Ap
+52 624 146 5012
Opiniones de viajeros
Valoración general
5,3 Aceptable
Basado en 20 opiniones
General
4,7
Limpieza
6,0
Comodidad
5,7
Recogida/Entrega
6,0
Valor por tu dinero
4,3
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Cheated US on taxes for liability insurance
Desventajas: They gave us an outrageous price for liability insurance (told My girlfriend who rented the same day she had a special of $70 for the week, while we were charged $25 per day over 7 days. We're told that was the least amount of liability insurance under Mexican law and the cheapest. Bologna!! Won't trustndillar again.
Opinión de
-
10,0
Prepare to pay for mandatory insurance when renting a car in Mexico.
Ventajas: Drop off was very simple and clear cut. Price was as expected.
Desventajas: Pickup was slow, but I think it is because people do not understand mexican insurance. Maybe you could do a better job of making that information available when people book cars. My car was listed at $12 for the week and ended up $189 for the week with full insurance. I knew it would not be $12, that's insane to think that will be the cost. I was actually pleased with the final cost , less than I expected. People renting for the fist time i Mexico are not prepared.
Opinión de
-
6,0
Be prepared to haggle over the cost of the insuran
Ventajas: The cost of the rental car was something like $5 a day, but the insurance is where they get you.
Desventajas: Basically traded away 3 hours of our vacation time to have breakfast and get full coverage insurance for the week. They quoted us over $500 for the insurance, if we wanted to pay it out of pocket.
Opinión de
-
4,0
Deceiving Price
Desventajas: The price quoted online was deceiving. It said $2 a day, when in fact it was $2 for the car but mandatory $30 a day fees... Never a nice surprise. What I expected to cost $4 ended up costing $72...
Opinión de
-
6,4
Ventajas: The car worked fine, and pick up and drop off (at the airport in Cabo) was easy.
Desventajas: The cost--$390 for one week--is excessive. I have never paid that much for a rental car before, either in Europe or America. I understand that Mexico has strict rules concerning insurance coverage, and that's fine. I was perfectly willing to pay extra for the required insurance. But this seemed to be well over what is reasonable.
Opinión de
-
2,0
Tried to steal from me.
Desventajas: We ended up not needing such a big car, so we asked for a smaller rental, going from a minivan to a standard. The representative refused to give us a price for the smaller car. He wouldn't call anyone, and he wouldn't check his books. The counter person did EVERYTHING to get us in the van, so he could take us to the off site rental agency, and then we would be trapped at his rental agency. He was a scammer, and an embarrassment to Dollar Rental Car. We went to the counter two stands over, and got an extremely fair price, and rented it on the spot. Again, Dollar cannot control their desk in Mexico. I am extremely unhappy with Dollar, and will bring this up to my corporate officer in charge of rentals.
Opinión de
-
4,0
Ventajas: clean car
Desventajas: a car rental with Alamo at Cabo San Lucas Airport for 1/28/17. We landed at the airport yesterday, In Los Cabos Mexico, and greeted appropriately at the airport by the Alamo people, and brought via shuttle a short distance to a center about 4 blocks away. We went in there were 2 total families in the van including us. We went into the Alamo rental area and were greeted nicely. We were talking to the rental person and he informed us of a mandatory liability insurance for damage to other cars, that is not included in the already purchased alliance insurance. He showed me in the hotwire small print that some international car rentals have mandatory insurance requirements that result in additional charges at the time of pick up. I also purchased the alliance insurance offered at the time of rental that has sufficed in the past when I have rented in Mexico. My issue is that one of the people at the office then came in when we were discussing this charge of $220 for the insurance and asked if we were owners of The timeshare we are going to then the fee would be waived if we went to their timeshare at a different hotel. I am not sure how this works in general for an Alamo car rental agency but we felt the charge was now arbitrary and we ended up paying the additional $220 above our rental and the Alliance insurance. This is inappropriate and I do not think this is how a Alamo transaction and use of services is set up. If this is typical I need to know so I am not subjected to this in the future and I will not use the services of Alamo.
Opinión de
-
5,2
Desventajas: Charged for scrapes that I thought were ordinary wear and tear. Also, in Mexico, you have to get insurance. Not disclosed by Dollar in advance.
Opinión de
-
4,0
Dollar in San Jose Del Cabo is a very bad deal
Ventajas: Nothing
Desventajas: Having my fare doubled for liability insurance with no notice at all from Kayak in the fare breakdown, paying for a car that should have been put to pasture 10,000 miles ago. Having Dollar look for any reason possible to charge me for damages to the car upon return. Getting hit up by Dollar employees to sign up for time share presentations on Dollar property
Opinión de
-
6,8
Ventajas: New car, clean, shuttle bus to rental office came quickly.
Desventajas: One person checking people in, and with one person ahead of me, it took me an hour to get out of there. Car wasn't ready.. needed to be filled with gas.
Opinión de
-
4,4
Desventajas: Big surprises with Dollar Car Rental. I only used the service one day and canceled. Then I rented another 8 days a better car 1/2 the price of Dollar. I will never go back to Dollar car rental.
Opinión de
-
3,2
was ripped of
Ventajas: Agency told me the reservation was cancelled and then made me pay 3 times amount of money to rent car. I had a reservation for $215.00 and then had to pay $346 more. The website is incorrect. the agency was horrible and treated me poorly. The agent at Dollar in Cabo San Lucas working in the office should be fired.
Desventajas: The agency had terrible customer service and the web site lied about the cost of the car. The car was clean, the drop off/return was very efficient.
Opinión de
-
5,2
Cheated US on taxes for liability insurance
Desventajas: They gave us an outrageous price for liability insurance (told My girlfriend who rented the same day she had a special of $70 for the week, while we were charged $25 per day over 7 days. We're told that was the least amount of liability insurance under Mexican law and the cheapest. Bologna!! Won't trustndillar again.
Opinión de
-
6,0
Be prepared to haggle over the cost of the insuran
Ventajas: The cost of the rental car was something like $5 a day, but the insurance is where they get you.
Desventajas: Basically traded away 3 hours of our vacation time to have breakfast and get full coverage insurance for the week. They quoted us over $500 for the insurance, if we wanted to pay it out of pocket.
Opinión de
-
4,0
Deceiving Price
Desventajas: The price quoted online was deceiving. It said $2 a day, when in fact it was $2 for the car but mandatory $30 a day fees... Never a nice surprise. What I expected to cost $4 ended up costing $72...
Opinión de
-
6,4
Ventajas: The car worked fine, and pick up and drop off (at the airport in Cabo) was easy.
Desventajas: The cost--$390 for one week--is excessive. I have never paid that much for a rental car before, either in Europe or America. I understand that Mexico has strict rules concerning insurance coverage, and that's fine. I was perfectly willing to pay extra for the required insurance. But this seemed to be well over what is reasonable.
Opinión de
-
2,0
Tried to steal from me.
Desventajas: We ended up not needing such a big car, so we asked for a smaller rental, going from a minivan to a standard. The representative refused to give us a price for the smaller car. He wouldn't call anyone, and he wouldn't check his books. The counter person did EVERYTHING to get us in the van, so he could take us to the off site rental agency, and then we would be trapped at his rental agency. He was a scammer, and an embarrassment to Dollar Rental Car. We went to the counter two stands over, and got an extremely fair price, and rented it on the spot. Again, Dollar cannot control their desk in Mexico. I am extremely unhappy with Dollar, and will bring this up to my corporate officer in charge of rentals.
Opinión de
-
4,0
Ventajas: clean car
Desventajas: a car rental with Alamo at Cabo San Lucas Airport for 1/28/17. We landed at the airport yesterday, In Los Cabos Mexico, and greeted appropriately at the airport by the Alamo people, and brought via shuttle a short distance to a center about 4 blocks away. We went in there were 2 total families in the van including us. We went into the Alamo rental area and were greeted nicely. We were talking to the rental person and he informed us of a mandatory liability insurance for damage to other cars, that is not included in the already purchased alliance insurance. He showed me in the hotwire small print that some international car rentals have mandatory insurance requirements that result in additional charges at the time of pick up. I also purchased the alliance insurance offered at the time of rental that has sufficed in the past when I have rented in Mexico. My issue is that one of the people at the office then came in when we were discussing this charge of $220 for the insurance and asked if we were owners of The timeshare we are going to then the fee would be waived if we went to their timeshare at a different hotel. I am not sure how this works in general for an Alamo car rental agency but we felt the charge was now arbitrary and we ended up paying the additional $220 above our rental and the Alliance insurance. This is inappropriate and I do not think this is how a Alamo transaction and use of services is set up. If this is typical I need to know so I am not subjected to this in the future and I will not use the services of Alamo.
Opinión de
-
5,2
Desventajas: Charged for scrapes that I thought were ordinary wear and tear. Also, in Mexico, you have to get insurance. Not disclosed by Dollar in advance.
Opinión de
-
4,0
Dollar in San Jose Del Cabo is a very bad deal
Ventajas: Nothing
Desventajas: Having my fare doubled for liability insurance with no notice at all from Kayak in the fare breakdown, paying for a car that should have been put to pasture 10,000 miles ago. Having Dollar look for any reason possible to charge me for damages to the car upon return. Getting hit up by Dollar employees to sign up for time share presentations on Dollar property
Opinión de
-
4,4
Desventajas: Big surprises with Dollar Car Rental. I only used the service one day and canceled. Then I rented another 8 days a better car 1/2 the price of Dollar. I will never go back to Dollar car rental.
Opinión de
-
3,2
was ripped of
Ventajas: Agency told me the reservation was cancelled and then made me pay 3 times amount of money to rent car. I had a reservation for $215.00 and then had to pay $346 more. The website is incorrect. the agency was horrible and treated me poorly. The agent at Dollar in Cabo San Lucas working in the office should be fired.
Desventajas: The agency had terrible customer service and the web site lied about the cost of the car. The car was clean, the drop off/return was very efficient.
Opinión de
Puntos de alquiler
╳
Economy Rent a Car
Puntos de alquiler en San José del Cabo
San Jose Del Cabo Apo
624-172-2445
Enterprise
Enterprise opiniones
Puntos de alquiler
╳
Enterprise
Puntos de alquiler en San José del Cabo
Ave Alvaro Obregon No 654 Sur
+52 667 712 3928
Carretera Transpeninsular
+52 624 146 5021
Opiniones de viajeros
Valoración general
6,5 Bueno
Basado en 41 opiniones
General
6,2
Limpieza
7,6
Comodidad
6,6
Recogida/Entrega
6,5
Valor por tu dinero
5,7
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,0
Ventajas: Friendly staff
Desventajas: Their computer kept going down during checkin.....took a long time to check in, then they wouldn't go get our car until we listened to the lady trying to get us to go to a timeshare presentation. We had traveled all night and were not in the mood!!
Opinión de
-
10,0
Ventajas: Easy rental process. Courteous service. Told you all the charges upfront. No surprises
Opinión de
-
10,0
Ventajas: Great customer service
Opinión de
-
6,0
Terrible airport experience good once you get to Enterprise
Ventajas: Desk service was good
Desventajas: Airport is a free for all. Pricing is very badly communicated online. Rental quotes of $20 a day very misleading when the insurance is added comes out nearer $100......bait and switch, bad buisness. Oh and lastly a Toyota corollary is not a full size car
Opinión de
-
6,0
Sub par car
Ventajas: Staff was friendly enough
Desventajas: The fact that u need to fight the time share people at airport
Opinión de
-
5,2
price is never what's listed
Ventajas: pick up and drop off was pretty easy
Desventajas: 6 day car rental -- $5/per day (yes, that's correct) + $20/ per day for some insurance. 20+5 * 6 = $150, so why does my bill come out to $250 the car had a sticker that said "premium gas only", this a tiny economy car, what's with the performance gasoline requirement?
Opinión de
-
4,0
Ventajas: Nothing
Desventajas: It's a Rip off. We cancell
Opinión de
-
9,6
Great vehicle and service - BUT hidden fees
Ventajas: Solid car. Courteous staff.
Desventajas: Only 1 staff member @ 7p when landed and had to wait over hour for getting car and signing contract, even with an express profile. (Waiting in line, etc.) ALSO, there are hidden fees that Kayak did not include in its quote - namely "mandatory" insurance fees no less than $20 / day that must be included in the cost of the rental, as per Mexican law ... as it was described to me by the Enterprise staff member.
Opinión de
-
4,4
Ventajas: close to the airport
Desventajas: We reserved a Full Size Car. The vehicle we got was a Mid-size and very small for 5 people and 5 suitcases. When we all got in the car was lowered in the back so we had to be careful on all the bumps in town. The vehicle picture that we reserved was a Ford Fusion and we received a Nissan Altima, substantially smaller. They did not offer a bigger vehicle. If you look up a Ford Fusion it states a Full Size, the Nissan Altima states Mid Size! Then when we waited for the car they sent us over to a guy that basically worked there but was trying to sell us Timeshare/Golf Membership. That was ridiculous. Next time in Cabo will rent elsewhere!
Opinión de
-
10,0
Car Rental
Ventajas: The car was clean and full of gas.
Desventajas: They did not have the car ready. Wait time was 30 mins.
Opinión de
-
5,6
Handcuffed.
Ventajas: car itself was fine...zero complaints.
Desventajas: Insurance rates were a scam...ridiculous. A tiered price program with agent stressing the most expensive one...HARD! Finally settled for the 2nd of 5 tiers based on advice of my insurance agent in US after phoning her. Agent then went through entire form printing and signing process and when I was ready for final signature I realized that they had opted for the zero insurance level. I would have had no coverage and they knew it. I caught the "error" and had the forms reprinted and I had to fill out everything all over again. We were then ushered to an individual that i thought was going to hand us the keys but instead started a high pressure sales pitch for a time share which 4X I had to refuse. Bad business...will not use Enterprise/National again.
Opinión de
-
8,0
Great. Need to include the mandatory insurance fee in the price
Desventajas: $19.99 mandstory insurance fee was not included in the quoted price.
Opinión de
-
10,0
Ventajas: Easy rental process. Courteous service. Told you all the charges upfront. No surprises
Opinión de
-
10,0
Ventajas: Great customer service
Opinión de
-
9,6
Great vehicle and service - BUT hidden fees
Ventajas: Solid car. Courteous staff.
Desventajas: Only 1 staff member @ 7p when landed and had to wait over hour for getting car and signing contract, even with an express profile. (Waiting in line, etc.) ALSO, there are hidden fees that Kayak did not include in its quote - namely "mandatory" insurance fees no less than $20 / day that must be included in the cost of the rental, as per Mexican law ... as it was described to me by the Enterprise staff member.
Opinión de
-
10,0
Car Rental
Ventajas: The car was clean and full of gas.
Desventajas: They did not have the car ready. Wait time was 30 mins.
Opinión de
-
8,0
Ventajas: Friendly staff
Desventajas: Their computer kept going down during checkin.....took a long time to check in, then they wouldn't go get our car until we listened to the lady trying to get us to go to a timeshare presentation. We had traveled all night and were not in the mood!!
Opinión de
-
8,0
Great. Need to include the mandatory insurance fee in the price
Desventajas: $19.99 mandstory insurance fee was not included in the quoted price.
Opinión de
-
6,0
Terrible airport experience good once you get to Enterprise
Ventajas: Desk service was good
Desventajas: Airport is a free for all. Pricing is very badly communicated online. Rental quotes of $20 a day very misleading when the insurance is added comes out nearer $100......bait and switch, bad buisness. Oh and lastly a Toyota corollary is not a full size car
Opinión de
-
6,0
Sub par car
Ventajas: Staff was friendly enough
Desventajas: The fact that u need to fight the time share people at airport
Opinión de
-
5,2
price is never what's listed
Ventajas: pick up and drop off was pretty easy
Desventajas: 6 day car rental -- $5/per day (yes, that's correct) + $20/ per day for some insurance. 20+5 * 6 = $150, so why does my bill come out to $250 the car had a sticker that said "premium gas only", this a tiny economy car, what's with the performance gasoline requirement?
Opinión de
-
4,0
Ventajas: Nothing
Desventajas: It's a Rip off. We cancell
Opinión de
-
4,4
Ventajas: close to the airport
Desventajas: We reserved a Full Size Car. The vehicle we got was a Mid-size and very small for 5 people and 5 suitcases. When we all got in the car was lowered in the back so we had to be careful on all the bumps in town. The vehicle picture that we reserved was a Ford Fusion and we received a Nissan Altima, substantially smaller. They did not offer a bigger vehicle. If you look up a Ford Fusion it states a Full Size, the Nissan Altima states Mid Size! Then when we waited for the car they sent us over to a guy that basically worked there but was trying to sell us Timeshare/Golf Membership. That was ridiculous. Next time in Cabo will rent elsewhere!
Opinión de
-
5,6
Handcuffed.
Ventajas: car itself was fine...zero complaints.
Desventajas: Insurance rates were a scam...ridiculous. A tiered price program with agent stressing the most expensive one...HARD! Finally settled for the 2nd of 5 tiers based on advice of my insurance agent in US after phoning her. Agent then went through entire form printing and signing process and when I was ready for final signature I realized that they had opted for the zero insurance level. I would have had no coverage and they knew it. I caught the "error" and had the forms reprinted and I had to fill out everything all over again. We were then ushered to an individual that i thought was going to hand us the keys but instead started a high pressure sales pitch for a time share which 4X I had to refuse. Bad business...will not use Enterprise/National again.
Opinión de
Europcar
Europcar opiniones
Puntos de alquiler
╳
Europcar
Puntos de alquiler en San José del Cabo
International Airport
+52 624 146 5470
Opiniones de viajeros
Valoración general
3,9 Regular
Basado en 10 opiniones
General
3,8
Limpieza
5,0
Comodidad
4,2
Recogida/Entrega
3,6
Valor por tu dinero
3,0
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Complete Failure!
Ventajas: There was nothing to like!
Desventajas: I reserved a minivan and they didn't have anything but small cars available and their proposed solution, which obviously wasn't acceptable, was to rent me 2 small cars for the same price. Ridiculous! Cost me $100's more to rent from National/Enterprise!
Opinión de
-
4,0
Wrong car
Desventajas: Saidbthey cancelled our reservation on accident, gave away last van, got stuck renting a second car to handle our 7 people.
Opinión de
-
3,6
Add 1 hour at counter & $50-70/day for Mexico insu
Desventajas: Expect an extra hour picking up & dropping off. The process is slow. Also add $50-70/day for mandatory insurance. Don't believe the $3/day quotes online.
Opinión de
-
4,4
Don t go there! Fraud!
Ventajas: When returning the car they claimed caused a damage on the front. I told them that I saw this damage at the pick-up and told their colleague. The collegue wrote in spanish (I don t speak spanish) that it s only a scratch. At the return they told me I caused it and that I habe ti pay it. I recommend to go somewhere else. I believe i was set up. And ALWAYS take pictures of the previous damages.
Opinión de
-
2,0
Bait and Switch, with a bit of extortion thrown in
Ventajas: Nothing
Desventajas: Obscene insurance rates, not shown a contract until after the credit card was charged, off-site office with very few workers and long lines, ignored the rate given, was told "take it or leave it" and there was no way to get back to the airport terminal. Horrible experience.
Opinión de
-
7,6
Good cars, but the checkout was loooong
Ventajas: The car was clean, comfortable. The drop-off was fast.
Desventajas: The check in process took way too long. One contract took at least half an hour. Also, the insurance added was very high so I ended up paying almost 1K for four days.
Opinión de
-
7,6
The car price tripled due to insurance requirement
Ventajas: The car was priced at a terrific rate when I did the reservation online. It was very small, but comfortable, clean and had good gas mileage.
Desventajas: According to the counter staff person, the Mexican government required insurance that was about $400.00 more, and I even used my own credit card insurance for collateral. Outrageous!
Opinión de
-
2,0
Reserved a minivan for $100. Got a tiny sedan for
Desventajas: They saw my crying baby and knew I couldn't walk out so they screwed me. Other people on my trip renting from other places paid 1/3 what I was charged. And Europecar doesn't even pretend to reserve vehicles. I'm doubtful they ever have minivans in their fleet at this location, but they assured me they did right until I arrived and was standing at the counter.
Opinión de
-
2,0
Refused to honor the reservation
Desventajas: The staff at europcar refused to honor the reservation as in their own words "You got the car very cheap". They quoted a price of $200 for the 2 days instead of the $65 I had booked.
Opinión de
-
3,6
Añadir 1 hora en el mostrador y 50-70 dólares/dia
Desventajas: Esperarte estar una hora en la recogida y la entrega. El proceso es lento. También añade 50-70 dólares/dia por el seguro obligatorio. No te creas los 3 dólares/día que dicen online
Opinión de
-
7,6
Good cars, but the checkout was loooong
Ventajas: The car was clean, comfortable. The drop-off was fast.
Desventajas: The check in process took way too long. One contract took at least half an hour. Also, the insurance added was very high so I ended up paying almost 1K for four days.
Opinión de
-
7,6
The car price tripled due to insurance requirement
Ventajas: The car was priced at a terrific rate when I did the reservation online. It was very small, but comfortable, clean and had good gas mileage.
Desventajas: According to the counter staff person, the Mexican government required insurance that was about $400.00 more, and I even used my own credit card insurance for collateral. Outrageous!
Opinión de
-
2,0
Complete Failure!
Ventajas: There was nothing to like!
Desventajas: I reserved a minivan and they didn't have anything but small cars available and their proposed solution, which obviously wasn't acceptable, was to rent me 2 small cars for the same price. Ridiculous! Cost me $100's more to rent from National/Enterprise!
Opinión de
-
4,0
Wrong car
Desventajas: Saidbthey cancelled our reservation on accident, gave away last van, got stuck renting a second car to handle our 7 people.
Opinión de
-
3,6
Add 1 hour at counter & $50-70/day for Mexico insu
Desventajas: Expect an extra hour picking up & dropping off. The process is slow. Also add $50-70/day for mandatory insurance. Don't believe the $3/day quotes online.
Opinión de
-
4,4
Don t go there! Fraud!
Ventajas: When returning the car they claimed caused a damage on the front. I told them that I saw this damage at the pick-up and told their colleague. The collegue wrote in spanish (I don t speak spanish) that it s only a scratch. At the return they told me I caused it and that I habe ti pay it. I recommend to go somewhere else. I believe i was set up. And ALWAYS take pictures of the previous damages.
Opinión de
-
2,0
Bait and Switch, with a bit of extortion thrown in
Ventajas: Nothing
Desventajas: Obscene insurance rates, not shown a contract until after the credit card was charged, off-site office with very few workers and long lines, ignored the rate given, was told "take it or leave it" and there was no way to get back to the airport terminal. Horrible experience.
Opinión de
-
2,0
Reserved a minivan for $100. Got a tiny sedan for
Desventajas: They saw my crying baby and knew I couldn't walk out so they screwed me. Other people on my trip renting from other places paid 1/3 what I was charged. And Europecar doesn't even pretend to reserve vehicles. I'm doubtful they ever have minivans in their fleet at this location, but they assured me they did right until I arrived and was standing at the counter.
Opinión de
-
2,0
Refused to honor the reservation
Desventajas: The staff at europcar refused to honor the reservation as in their own words "You got the car very cheap". They quoted a price of $200 for the 2 days instead of the $65 I had booked.
Opinión de
-
3,6
Añadir 1 hora en el mostrador y 50-70 dólares/dia
Desventajas: Esperarte estar una hora en la recogida y la entrega. El proceso es lento. También añade 50-70 dólares/dia por el seguro obligatorio. No te creas los 3 dólares/día que dicen online
Opinión de
E-Z Rent-A-Car
E-Z Rent-A-Car opiniones
Puntos de alquiler
╳
E-Z Rent-A-Car
Puntos de alquiler en San José del Cabo
San Jose Del Cabo Intl Airport
+52 624 146 5543
Opiniones de viajeros
Valoración general
4,0 Aceptable
Basado en 1 opiniones
General
2,0
Limpieza
6,0
Comodidad
6,0
Recogida/Entrega
4,0
Valor por tu dinero
2,0
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
Firefly
Firefly opiniones
Puntos de alquiler
╳
Firefly
Puntos de alquiler en San José del Cabo
Carr. Transpeninsular Km 43.5
0180 0709 5000
Opiniones de viajeros
Valoración general
3,4 Regular
Basado en 7 opiniones
General
3,1
Limpieza
3,7
Comodidad
3,7
Recogida/Entrega
3,1
Valor por tu dinero
3,1
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Awful
Desventajas: They Make everything to increase the price, the service was awful, fx rate 20% more than in the banks, and they push you to take the insurance even do your credits card has one, really a bad experience
Opinión de
-
3,6
Missleading promotion
Desventajas: No warning that a extremely expensive insurance purchases would be required or show proof of insurance. Required documents in promotion did not include these, nor specified the additional substantial cost.
Opinión de
-
2,0
Ventajas: No car, no help, no reason to try again with so many other options.
Opinión de
-
2,0
No cars
Ventajas: Nothing
Desventajas: Made a reservation for a vehicle and when we arrived they said no more cars sorry. They didn't try to help us find a different car rental company they just told us sorry. Nobody would tell me why they didn't have anymore cars for us, they just continued to say sorry. I asked if there was a supervisor or anyone to talk to and she recommended I take a taxi to the rental office (instead of calling someone) even though their shuttle was sitting out front of the terminal. I ended up going to a different rental company and paying double for a larger vehicle. Overall I would stay away from this business at all costs. Very poor customer service and no accountability. Will not use again!
Opinión de
-
2,0
No car available when I got there
Ventajas: That sucked
Opinión de
-
2,0
No car available
Ventajas: When we got to the airport, no matter our reservation, our car was not available. We had to take a bus and a cab. I won't trust firefly anymore
Opinión de
-
10,0
Excellent Rental
Ventajas: It was easy, just a lot of paperwork
Desventajas: Lot of paperwork
Opinión de
-
2,0
No hay autos disponibles cuando llegué allí
Ventajas: Que era malísimo
Opinión de
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10,0
Excelente alquiler
Ventajas: Era fácil, sólo un montón de papeles
Desventajas: Mucho papeleo
Opinión de
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2,0
Awful
Desventajas: They Make everything to increase the price, the service was awful, fx rate 20% more than in the banks, and they push you to take the insurance even do your credits card has one, really a bad experience
Opinión de
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3,6
Missleading promotion
Desventajas: No warning that a extremely expensive insurance purchases would be required or show proof of insurance. Required documents in promotion did not include these, nor specified the additional substantial cost.
Opinión de
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2,0
Ventajas: No car, no help, no reason to try again with so many other options.
Opinión de
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2,0
No cars
Ventajas: Nothing
Desventajas: Made a reservation for a vehicle and when we arrived they said no more cars sorry. They didn't try to help us find a different car rental company they just told us sorry. Nobody would tell me why they didn't have anymore cars for us, they just continued to say sorry. I asked if there was a supervisor or anyone to talk to and she recommended I take a taxi to the rental office (instead of calling someone) even though their shuttle was sitting out front of the terminal. I ended up going to a different rental company and paying double for a larger vehicle. Overall I would stay away from this business at all costs. Very poor customer service and no accountability. Will not use again!
Opinión de
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2,0
No car available when I got there
Ventajas: That sucked
Opinión de
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2,0
No car available
Ventajas: When we got to the airport, no matter our reservation, our car was not available. We had to take a bus and a cab. I won't trust firefly anymore
Opinión de
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2,0
No hay autos disponibles cuando llegué allí
Ventajas: Que era malísimo
Opinión de
