Opiniones recientes
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- Neutrales
- Negativas
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10,0
Great experience - Tommy was amazing
Ventajas: Easy shuttle from airport Fast friendly service No hidden fees Overall very easy
Opinión de
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9,6
Easy and honest
Ventajas: We were concerned after reading many bad reviews from other rental car companies of people being ripped off. Fortunately these folks were very nice, spoke good English, and were fast. Great experience.
Opinión de
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2,0
You don’t have it till you have it
Desventajas: In Mexico, we found that Kayak reservations for both cars do not lock in anything until hours or days later. We never got the car. They didn’t have one for us even though we had a confirmation number.
Opinión de
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7,2
Ventajas: It was fast and convenient.
Desventajas: Being charged extra when we picked up the car. when we thought we were only paying $169. Not very impressed with yhat
Opinión de
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8,0
Pleasant and fair
Ventajas: Inexpensive, helpful and nice to deal with. I got a puncture from some road debris. I returned the car for a different one. I only had liability insurance and they only charged me $10 US for the tire repair which I thought was very reasonable.
Desventajas: Car had seen better days, but it got us around just fine. It's hard to complain at the price I paid.
Opinión de
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5,6
costos no informados
Desventajas: no te avisan que entregar el auto en otra sucursal Alamo tiene un costo extra en dolares. solo hasta ese momento te avisan y pues ya no hay de otro mas que pagar.
Opinión de
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2,0
NEVER RENT A VEHICLE IN MEXICO!!!!!
Ventajas: NOTHING
Desventajas: OK...look, your online site sent me to Alamo for a nice deal renting a vehicle in Mexico. What you or Alamo didn't disclose was that the $12/day deal was far from the truth. Not only didn't they accept the insurance I purchased, also from one of your links, but they added $40 a day for insurance plus wanted a $700 debit deposit on a vehicle that had many dings, etc. that I am certain they would have charged me for when I brought it back. So I told them to get you know what and left that rip off joint. A - I will never use Alamo again; and B - I will never ever use your site again and will let others know about how horrific this experience was. Thanks for starting off our family vacation in a horrible way. Be honest with your online customers. I certainly will warn them!
Opinión de
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10,0
Ventajas: Staff was friendly, car was clean and ready. Drop off was easy. Overall 5 stars for all.
Opinión de
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8,8
Insurance was double the price of Rental
Ventajas: Everything except insurance prices were through the roof
Desventajas: Insurance prices were $50/ day
Opinión de
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4,4
Ventajas: Original price of car rental was very good but they get you on the insurance which was over $300 for the week. Bit of bait and switch it seems.
Desventajas: When we turned the car in at the end of the rental, they picked out a scratch that they said wasn't there when we rented it. Of course, we disagreed and could not recall any bump or collision that would have caused this. In fact I had called out the same scratches at the beginning but they said it was additional to what was there. Because I had insurance, they could not charge us but it seemed like they intended to make money off the insurance company. Likely would rent from someone else in future.
Opinión de
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7,6
All cost must be specified
Ventajas: Everything
Desventajas: Except that your page doesnt specify obbligatory insurace that you had to pay to rent the car. Mostly important when the daily insurance is 3 times the rental price
Opinión de
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4,8
Don't appreciate the deceit
Desventajas: I booked a car rental for 83 dollars....I was charmed in total 231 dollars. If insurance is required then include it in your qinitial quote. I don't appreciate the deceit and getting blindsided and screwed once I'm in mexico. All you car rentals are deceitful and dishonest.
Opinión de
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10,0
Great experience - Tommy was amazing
Ventajas: Easy shuttle from airport Fast friendly service No hidden fees Overall very easy
Opinión de
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9,6
Easy and honest
Ventajas: We were concerned after reading many bad reviews from other rental car companies of people being ripped off. Fortunately these folks were very nice, spoke good English, and were fast. Great experience.
Opinión de
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10,0
Ventajas: Staff was friendly, car was clean and ready. Drop off was easy. Overall 5 stars for all.
Opinión de
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8,8
Insurance was double the price of Rental
Ventajas: Everything except insurance prices were through the roof
Desventajas: Insurance prices were $50/ day
Opinión de
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7,2
Ventajas: It was fast and convenient.
Desventajas: Being charged extra when we picked up the car. when we thought we were only paying $169. Not very impressed with yhat
Opinión de
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8,0
Pleasant and fair
Ventajas: Inexpensive, helpful and nice to deal with. I got a puncture from some road debris. I returned the car for a different one. I only had liability insurance and they only charged me $10 US for the tire repair which I thought was very reasonable.
Desventajas: Car had seen better days, but it got us around just fine. It's hard to complain at the price I paid.
Opinión de
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7,6
All cost must be specified
Ventajas: Everything
Desventajas: Except that your page doesnt specify obbligatory insurace that you had to pay to rent the car. Mostly important when the daily insurance is 3 times the rental price
Opinión de
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2,0
You don’t have it till you have it
Desventajas: In Mexico, we found that Kayak reservations for both cars do not lock in anything until hours or days later. We never got the car. They didn’t have one for us even though we had a confirmation number.
Opinión de
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5,6
costos no informados
Desventajas: no te avisan que entregar el auto en otra sucursal Alamo tiene un costo extra en dolares. solo hasta ese momento te avisan y pues ya no hay de otro mas que pagar.
Opinión de
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2,0
NEVER RENT A VEHICLE IN MEXICO!!!!!
Ventajas: NOTHING
Desventajas: OK...look, your online site sent me to Alamo for a nice deal renting a vehicle in Mexico. What you or Alamo didn't disclose was that the $12/day deal was far from the truth. Not only didn't they accept the insurance I purchased, also from one of your links, but they added $40 a day for insurance plus wanted a $700 debit deposit on a vehicle that had many dings, etc. that I am certain they would have charged me for when I brought it back. So I told them to get you know what and left that rip off joint. A - I will never use Alamo again; and B - I will never ever use your site again and will let others know about how horrific this experience was. Thanks for starting off our family vacation in a horrible way. Be honest with your online customers. I certainly will warn them!
Opinión de
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4,4
Ventajas: Original price of car rental was very good but they get you on the insurance which was over $300 for the week. Bit of bait and switch it seems.
Desventajas: When we turned the car in at the end of the rental, they picked out a scratch that they said wasn't there when we rented it. Of course, we disagreed and could not recall any bump or collision that would have caused this. In fact I had called out the same scratches at the beginning but they said it was additional to what was there. Because I had insurance, they could not charge us but it seemed like they intended to make money off the insurance company. Likely would rent from someone else in future.
Opinión de
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4,8
Don't appreciate the deceit
Desventajas: I booked a car rental for 83 dollars....I was charmed in total 231 dollars. If insurance is required then include it in your qinitial quote. I don't appreciate the deceit and getting blindsided and screwed once I'm in mexico. All you car rentals are deceitful and dishonest.
Opinión de
