Opiniones recientes
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- Neutrales
- Negativas
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2,8
Ventajas: Nothing
Desventajas: Better car quality, the car I have rented is too old and dirty, with lots of dents and flat tires.
Opinión de
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6,0
Desventajas: Pickup was slow. Only one person ahead of us. Car was comfortable with adequate leg room, even though it was a compact. Car seemed to be held together with string and glue. No hub caps. Slow leak in one tire. Evidence of previous crashes apparent.
Opinión de
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8,4
As expected
Ventajas: Toyota Rav 4 is a practical vehicle for the Caribbean. I would rent from Avis again in Antigua.
Desventajas: Cars in the Caribbean are very beat up by the rough roads. The car was very rough suspension-wise. Overall it was good enough to get us around the Island.
Opinión de
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6,0
Just ok
Ventajas: I reserved a car online when i got there i had to wait about 20 mins or more as the agent was on lunch break. She was apologetic however the professionalism in the room was next to nothing. We were forced to pay extra as we were told the car we reserved was of no good when we got the car it was one of the sane we reserved. The car was very dirty the condition wasn't so bad.
Desventajas: The professionalism of the agents in the room
Opinión de
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4,4
Three days delay
Desventajas: car very old w/worn out suspension. Avis closed when we arrived to claim car. Three days before one became available. Terrible communications with Avis who never returned promised calls to keep us informed.
Opinión de
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4,0
Reliable car. Indifferent Service.
Ventajas: The car ran well. Good AC. Brakes were squeaky. No hubcaps. Seats were dirty. Pick up was fine (but not friendly) and relatively quick.
Desventajas: Frustrating return process. When I arrrived no one was at the counter. The saleswoman didn't return for another twenty minutes. when she did, there was no apology for making me wait. I filled the gas in the car to the amount needed. When she checked it the needle sat just below the line and she said I'd have to pay an additional US $10 because it wasn't EXACTLY at the line. I asked her why she couldn't waive it especially considering she let a customer wait around for twenty minutes. She rolled her eyes at me and said If I didn't she said it would come from her paycheck. I was already late to check in for my flight so I paid it and ran to the airport. It felt like a shakedown. She was indifferent, unfriendly, and bored in her interactions with me. Horrible customer service. I will never rent from AvIs in Antigua again.
Opinión de
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2,0
Ventajas: It sucked
Opinión de
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4,4
OK at best!
Ventajas: Pick up and drop off was close to arrivals.
Desventajas: No representative at desk when we arrived, despite it being in the afternoon and our flight details being supplied. Avis rep had to be called by another rep. Car was tatty, rattly, bits were loose, dashboard was falling apart... not what I would expect from Avis... especially for the price! Office was not in terminal as advertised, but outside old terminal, which was close by.
Opinión de
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4,0
Didn't get the car I booked
Ventajas: The convenience of picking up the car at the airport was great.
Desventajas: Booked a premium 7 seater SUV and received a regular 5 seater. I was told that they don't offer any premium SUVs and was asked to pay more for a 7 seat minivan.
Opinión de
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6,0
Ventajas: That it was right at airport
Desventajas: We were at Avis counter for 1 1/2 hrs trying to just get our car And I had a reservation This is unacceptable
Opinión de
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5,2
Pleasant but very slow...
Ventajas: Representative was pleasant
Desventajas: When I arrived to pick up the car, it took about 20 minutes for the car to be brought around to pickup. For drop off, the attendant was not in the office and had to be called. I was waiting for a while, and needed to go check in for a flight. It was a bit nerve-wracking!
Opinión de
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2,0
Desventajas: Price I was charged almost $300 in an emergency situation for the bottom line car for two days!
Opinión de
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2,8
Ventajas: Nothing
Desventajas: Better car quality, the car I have rented is too old and dirty, with lots of dents and flat tires.
Opinión de
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6,0
Desventajas: Pickup was slow. Only one person ahead of us. Car was comfortable with adequate leg room, even though it was a compact. Car seemed to be held together with string and glue. No hub caps. Slow leak in one tire. Evidence of previous crashes apparent.
Opinión de
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6,0
Just ok
Ventajas: I reserved a car online when i got there i had to wait about 20 mins or more as the agent was on lunch break. She was apologetic however the professionalism in the room was next to nothing. We were forced to pay extra as we were told the car we reserved was of no good when we got the car it was one of the sane we reserved. The car was very dirty the condition wasn't so bad.
Desventajas: The professionalism of the agents in the room
Opinión de
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4,4
Three days delay
Desventajas: car very old w/worn out suspension. Avis closed when we arrived to claim car. Three days before one became available. Terrible communications with Avis who never returned promised calls to keep us informed.
Opinión de
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4,0
Reliable car. Indifferent Service.
Ventajas: The car ran well. Good AC. Brakes were squeaky. No hubcaps. Seats were dirty. Pick up was fine (but not friendly) and relatively quick.
Desventajas: Frustrating return process. When I arrrived no one was at the counter. The saleswoman didn't return for another twenty minutes. when she did, there was no apology for making me wait. I filled the gas in the car to the amount needed. When she checked it the needle sat just below the line and she said I'd have to pay an additional US $10 because it wasn't EXACTLY at the line. I asked her why she couldn't waive it especially considering she let a customer wait around for twenty minutes. She rolled her eyes at me and said If I didn't she said it would come from her paycheck. I was already late to check in for my flight so I paid it and ran to the airport. It felt like a shakedown. She was indifferent, unfriendly, and bored in her interactions with me. Horrible customer service. I will never rent from AvIs in Antigua again.
Opinión de
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2,0
Ventajas: It sucked
Opinión de
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4,4
OK at best!
Ventajas: Pick up and drop off was close to arrivals.
Desventajas: No representative at desk when we arrived, despite it being in the afternoon and our flight details being supplied. Avis rep had to be called by another rep. Car was tatty, rattly, bits were loose, dashboard was falling apart... not what I would expect from Avis... especially for the price! Office was not in terminal as advertised, but outside old terminal, which was close by.
Opinión de
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4,0
Didn't get the car I booked
Ventajas: The convenience of picking up the car at the airport was great.
Desventajas: Booked a premium 7 seater SUV and received a regular 5 seater. I was told that they don't offer any premium SUVs and was asked to pay more for a 7 seat minivan.
Opinión de
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6,0
Ventajas: That it was right at airport
Desventajas: We were at Avis counter for 1 1/2 hrs trying to just get our car And I had a reservation This is unacceptable
Opinión de
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5,2
Pleasant but very slow...
Ventajas: Representative was pleasant
Desventajas: When I arrived to pick up the car, it took about 20 minutes for the car to be brought around to pickup. For drop off, the attendant was not in the office and had to be called. I was waiting for a while, and needed to go check in for a flight. It was a bit nerve-wracking!
Opinión de
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2,0
Desventajas: Price I was charged almost $300 in an emergency situation for the bottom line car for two days!
Opinión de
