Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Excellent service from the staff. She went out if her way to accommodate my needs.
Opinión de
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10,0
Ventajas: Staff was very friendly and fast service.
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2,8
Ventajas: The staff was okay. Could have been more pleasant.
Desventajas: My rental car was Infested with ants. It was a horrible experience.
Opinión de
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10,0
Ventajas: Yes, the staff was very helpful and the drop off was easy. Also, the final billing was explained.
Opinión de
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9,2
Desventajas: Really wished that the Bluetooth option was working. It would have made operation of the vehicle safer
Opinión de
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10,0
Ventajas: Speedy service
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Great customer service, and a very friendly staff.
Opinión de
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5,6
Ventajas: The vehicle was supposed to be easy to pick up. However my party and I had to wait at least half an hour for them to bring the car around. in addition when I went to drop the car off the representative informed me that they made another major error in my billing for the second time That error took more than half an hour for them to clear up.
Desventajas: I had called an was given a price and conservation number by one attendant. I also noted the attendant's name. However when I went to pick up the vehicle another attendant gave me a ten per cent higher price. After discussing the matter for a full fifteen minutes the new attendant told me that the attendant who gave me the lower price was new and they could not honor that price. All of this was played out in front my party of four, two of whom are first time tourist. When I went to drop off the car the supervisor confirmed that one of their employees had terminated my contract after one day in error even though I had paid for 5 days up front. No one even called to let me know that even though they had my phone number and had called on day 4 to enquire about the vehicle's performance. I then had to pay again for the remaining 4 days rental due to their error which took over a half an hour me to understand and sort out. I have copies of all my bills where I made the various payments to verify the above. This is the second time that I rented from Alamo for 2018 and it is my last.
Opinión de
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10,0
Ventajas: Condition of vehicle and availability of car
Desventajas: Waiting time to rent and drop off car
Opinión de
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10,0
Ventajas: The staff was very helpful and helped me right away....
Desventajas: The car had some damage at pickup, which was noted.
Opinión de
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2,0
Ventajas: Like I was able to get a car fast without hassles
Desventajas: Didn’t like that car wasn’t clean out totally had a use condom And rapper that my 5 year old ask what was it...! Weeee Then to added I tried to call the office to explain the car wasn’t starting on Sunday no one pick up at this # 1(868)669-8393 was provided on the contract .. just get it up and running due to the battery poles was lose... returning at 8pm tonight
Opinión de
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8,0
Ventajas: Prompt and efficient service.
Desventajas: No blue tooth for my phone.
Opinión de
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10,0
Ventajas: Excellent service from the staff. She went out if her way to accommodate my needs.
Opinión de
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10,0
Ventajas: Staff was very friendly and fast service.
Opinión de
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10,0
Ventajas: Yes, the staff was very helpful and the drop off was easy. Also, the final billing was explained.
Opinión de
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9,2
Desventajas: Really wished that the Bluetooth option was working. It would have made operation of the vehicle safer
Opinión de
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10,0
Ventajas: Speedy service
Desventajas: Nothing
Opinión de
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10,0
Ventajas: Great customer service, and a very friendly staff.
Opinión de
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10,0
Ventajas: Condition of vehicle and availability of car
Desventajas: Waiting time to rent and drop off car
Opinión de
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10,0
Ventajas: The staff was very helpful and helped me right away....
Desventajas: The car had some damage at pickup, which was noted.
Opinión de
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2,8
Ventajas: The staff was okay. Could have been more pleasant.
Desventajas: My rental car was Infested with ants. It was a horrible experience.
Opinión de
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5,6
Ventajas: The vehicle was supposed to be easy to pick up. However my party and I had to wait at least half an hour for them to bring the car around. in addition when I went to drop the car off the representative informed me that they made another major error in my billing for the second time That error took more than half an hour for them to clear up.
Desventajas: I had called an was given a price and conservation number by one attendant. I also noted the attendant's name. However when I went to pick up the vehicle another attendant gave me a ten per cent higher price. After discussing the matter for a full fifteen minutes the new attendant told me that the attendant who gave me the lower price was new and they could not honor that price. All of this was played out in front my party of four, two of whom are first time tourist. When I went to drop off the car the supervisor confirmed that one of their employees had terminated my contract after one day in error even though I had paid for 5 days up front. No one even called to let me know that even though they had my phone number and had called on day 4 to enquire about the vehicle's performance. I then had to pay again for the remaining 4 days rental due to their error which took over a half an hour me to understand and sort out. I have copies of all my bills where I made the various payments to verify the above. This is the second time that I rented from Alamo for 2018 and it is my last.
Opinión de
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2,0
Ventajas: Like I was able to get a car fast without hassles
Desventajas: Didn’t like that car wasn’t clean out totally had a use condom And rapper that my 5 year old ask what was it...! Weeee Then to added I tried to call the office to explain the car wasn’t starting on Sunday no one pick up at this # 1(868)669-8393 was provided on the contract .. just get it up and running due to the battery poles was lose... returning at 8pm tonight
Opinión de
